Daily cleaning, installation of cabin HEPA filters on flights from Taiwan to Georgia
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Scores according to KAYAK customer reviews
Pros: "Great seat, cabin crew was fine."
Cons: "Too much confusion trying to just find a shower in the lounge"
Pros: "I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm."
Pros: "The crew was organized and efficient."
Cons: "Entertainment: movie choices were limited."
Pros: "Crew was very polite. Great food and service."
Pros: "The seat was very spacious"
Cons: "More space to put things"
Pros: "The crew amazing. Food was great"
Pros: "The crew was attentive and service was excellent."
Cons: "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."
Pros: "The crew was super friendly."
Pros: "Wonderful crew"
Pros: "The crew members polite and nice."
Cons: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Pros: "Easy boarding. Very nice crew."
Cons: "I was unlucky and got the corner rear seat that had no window. Glad it was a short flight!"
Cons: "Cabin crews need to learn how to smile."
Pros: "I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was."
Cons: "Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent."
Pros: "Seat in biz on 380 was comfortable. Crew good not great."
Cons: "Food terrible. Seat maintenance not good. Armless and remote didn't work properly. Boarding needed work. No biz priority."
Pros: "Sky Time drink was interesting. Flight was on time."
Cons: "More leg room. Better information on what is included as far as meals / drinks."
Pros: "Crew was great, just like Japanese specific hospitality. Crew clean up toilet and keep refilling toilet supply. Airplane was nice and clean. Entertainment equipment was up to date."
Cons: "I could not log in in JAL website using mileage account. They said it has been maintanance mode for a while and could not tell when it would be completed. I tried a month later but the problem was not solved. They foward any problems and inquiries to reservation center but calling the number won't find anyone to talk. Always they put me on hold for hours and never reached anyone. I have food allergy and tried to request for special meals but the option was not there under my eticket number as described in their website. They say the option may not be available because I purchased my ticket from 3rd party, not from JAL or it was code share flight. Very inconvenient. I had to skip 2 meals out of 3in leaving for Japan. I got very hungry at the end of the flight...."
Pros: "Dinner (coach) was pretty good. Earphone, screen for entertainment are very nice. I liked the charging slots for each seat. Crew is polite and friendly."
Cons: "The second meal (light lunch, i think) had dry shredded chicken."
Pros: "The staff are always very polite and professional. Food was fine (better the past years). Everything was punctual and orderly."
Cons: "The seats were extremely uncomfortable. The gray ones were much better (San Diego to Narita) in comparison."
Pros: "Flight attendants provided high standard of service and courteous."
Pros: "Excellent and original Japanese meals"
Pros: "Prompt, friendly service. Clean aircraft with comfortable seats. Onboard meal for international flight."
Cons: "You mean the flight that never happened? The one that was suppose to fly out at 12:50 on 1/6/18 delayed until 17:25 (with acceptable communication the first delay) but then later delayed till 00:10 after I’ve already arrived at the airport early for the 17:25 departure. The screens with arrivals and departures posted that Checkin was open but there was no JAL staff to answer questions. Then getting an update “maybe” the 00:10 flight is cancelled? What is maybe cancelled and JALs phone messege still said the flight would depart at 00:10. So I go back to JFK because after all “maybe” isnt a definitive and according to all the direct JAL sources the flight is suppose to depart, I get to JFK the second time only to be given a printout saying the flight is cancelled with no rebooking, and to call for assistance. The same number is been calling for hours trying to get answers. coukdnt reschedules because I’m calling outside of business hours! I spent $200 on cab rides going back and forth to JFK to go nowhere, get no apology, no new flight booking, and no reimbursement for transportation."
Cons: "Selections of movies"
Pros: "Direct flught, food is always delicious, crew is very attentive, and the in-flight TV seats have great entertainment."
Pros: "Crew was very nice. They let us switch seats when my boyfriend's TV wasn't working"
Pros: "Politeness. It definitely stands out."
Cons: "Coffee. It just didn’t taste good to me. But they had wine!"
Pros: "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"
Pros: "Everything. Was just outstanding."
Cons: "No complaints"
Pros: "The staff was attentive. The seats are comfortable. The in-flight entertainment is great!"
Cons: "The headphone jacks are temperamental. If I put the headphone jack all the way in the port it would only play in the right ear of my headphone. On my flight to Tokyo and on my flight home the same thing happened. You has to pull the headphone jack out slightly to get sound in both earbuds."
Pros: "Business class seat was good."
Cons: "Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal."
Pros: "The movies they offered."
Cons: "How long it took the flight attendens to come back and take trash and out trays for both of the meals. It made it super uncomfortable in the tiny space available. Also, not enough knee space, especially when the person in front of you puts there seat back. I flew with American Airlines on the way to Japan and I had plenty of room but I wish it was the same coming home."
Pros: "I liked the overall service and professionalism."
Cons: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Pros: "Great service! Also, the food and beer that came with my flight was awesome."
Pros: "Superior service in a great and spacious plane."
Cons: "Seats are a bit flat and shallow, besides that it was awesome!"
Pros: "Fare price was unbelievable. JAL and AA combined to make my flight very pleasurable and memorable. This first leg, on AA was smooth and allowed me to go to my connecting flight easy without having to go out of security and back into the international section of LAX"
Cons: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"
Pros: "Food was pretty good."
Cons: "There were so many people who walk around an aisle but the flight attendant didn't control them. They kept pushing my seat and hit. I was so uncomfortable."
Pros: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
Pros: "Japan Airlines is very good. They have good service, safety, and customer care."
Cons: "Economy seats are a bit tight."
Pros: "Food and beverages service .very pleasant attendants..economy tough on 11 hr flight..fee seemed reasonable though. .ovreally nice experience"
Cons: "11 hr flight"
Pros: "great service"
Cons: "difficulty in figuring out how to use the controls on the entertainment remote"
Pros: "Excellent customer service. Five star service on board. Very helpful and informative customer service at jal transfer counter."
Pros: "I loved the service, the toothbrushes in the bathroom, the cleanliness of the bathroom throughout the flight, the snacks, and the kind flight attendants. This has been my best experience flying to the US from Asia! I would love to take Japan Airlines again as I was incredibly impressed by their services."
Cons: "The lack of quality movies and the way it was organized on the screen. They could organize movies and TV shows by categories instead of one big movie section."
Pros: "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
Cons: "I don't have anything to complain about."
Pros: "The most polite staff that I have ever met. Very accommodating and concerned about our ride over the pacific ocean. I am a vegetarian and forgot to fill order my meal online. The staff was amazing in handling this, offering me everything else they had that wasn't meat. The economy seats were the most comfortable i can remember for an over night flight."
Cons: "The only critique that I would have is on the first flight, they took a while to get our dinner trays, but the second flight was prompt. This just be due to my seat being all the way up front."
Pros: "Comfortable flight, friendly staff."
Pros: "The flight was smooth boarding and sailing with excellent service."
Pros: "The flight attendants were very accommodating super friendly."
Cons: "The food . I had a stomach ache with one of the salmon(raw) salad. It was horrible!"
Pros: "Plenty of legroom and nice updated interior."
Cons: "No complaints this time."
Pros: "The crew were good and very pleasant."
Cons: "The food was pretty gross. I don't know how you can pass that for food."
Pros: "Korean Air service was good."
Cons: "When I left Atlanta for Incheon, I thought it was Korean Air, but I got on Delta Air Lines. I was a little embarrassed then."
Pros: "Friendly crew, 747-8 upper deck window seats in business have lots of storage at the under window bins"
Cons: "I was looking forward to flying a 747-8 again, it’s a nice aircraft but I found it more noisy than 787 and 350. Meals were very Asian oriented, entertainment had limited options. Had expected better on such a comparative route across the pacific"
Pros: "Boarding was Great! Crew were also great. Food were ok. Entertainment were great."
Cons: "Snacks and foods were okay. Could have been a bit more, or add a bit more snacks."
Pros: "Boarding services"
Cons: "On-line cellphone app interface in mandarin version could be better."
Cons: "Great value ,excellent and friendly service."
Pros: "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
Cons: "We boarded late but the communication was good."
Pros: "Quiet except for the kids"
Cons: "The meals"
Pros: "I could not book my seat ahead of time on the Korean air website"
Cons: "Middle seat stinks for a 15 hour flight"
Pros: "Great service on board and the shiny new Terminal 2 at ICN didn't hurt!"
Cons: "Nothing to dislike."
Pros: "Selection of movies are great. They are new release and blockbusters"
Cons: "Its just because a 16 hours total flights. My body is sore from sitting long time in small seats and not a lot of room to move around."
Cons: "They need to offer more water on the flight. Had to keep asking."
Pros: "Very roomie and friendly service"
Pros: "Had a smooth flight"
Pros: "The service"
Cons: "The width of the seats"
Pros: "Food and comfort"
Cons: "Not so much to watch"
Pros: "Air conditioning low and uncomfortable"
Pros: "Anonymous i really appreciate getting a meal on the plane i love all the food yummy, ilike the cleanlines for korea air ,and good customer service,"
Pros: "The staff are very friendly and helpful."
Pros: "Had a fantastic time, it exceeded my expectations."
Pros: "Crew is rather polite and courteous."
Cons: "On-board entertainment system wasn't working until 5min into the air."
Pros: "Service was excellent, as always on KAL flights, top notch airline food."
Pros: "I liked crews courteous speaking and manner that made me feel comfortable and cared for."
Pros: "seat spacing good in economy personal entertainment system crew very helpful and courteous good overhead storage"
Cons: "On 2 of our 4 flights on this itinerary, we were last to be served meals and there was only the Korean meal left. My husband chose to eat it both times but I declined... need to provide more western meals."
Pros: "The friendliness of the Korean employees was outstanding - always had a nice smile and very courteous. My husband and I flight economy and usually when we fly long distance we will try to upgrade to comfort seating so legs aren't cramped (additional cost with Delta airlines) . With the Korean airlines the economy comfort seating was not an option but then actually not needed since the leg room was quite adequate. The blankets and other amenities for the flight were a nice touch with the blankets being very nice and cozy."
Cons: "The Korean airlines line at airport in Shanghai for ticketing and handing off of luggage was way too long. We thought arriving at the airport 2 and 1/2 hours prior to flight plenty of time for checking in but had to scramble to get to flight in time. With the menu - certainly was offered enough food but would like to see a vegetarian option as to meal."
Pros: "Excellent service from staff. Always with a smile. Food was exceptional!!! They even serve icecream on board!!! Food and drinks kept on coming."
Pros: "Cabin crew's service quality & attitude"
Cons: "delayed flight for 30 min due to the connection at the gate of ICN."
Pros: "The experience was good attendants are friendly and food was good we were fed snacks breakfast and dinner also free entertainment"
Pros: "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
Pros: "First class service even n economy."
Pros: "Service much better than any other carrier I have flown with.."
Pros: "Service counter check in was very helpful"
Cons: "Trying to sleep"
Pros: "Overall, the flight back from Seoul to Atlanta was better than our previous experience. At least this time the flight attendants were more attentive and prompt to ask if you need anything. Entertainment was good and so were the meals. I appreciate the two meals and beverages."
Cons: "Seats are just uncomfortable (not enough cushion and no back support) and the little extra space is not noticeable after so many hours sitting in a long flight such as this one. The lavatories could use a cleaning sometime along the flight. Our flight was packed so after so many people using them, they were not looking or smelling their best. Tickets are expensive. It was also warm most of the time."
Pros: "The beautiful and friendly air syewardess."
Cons: "Not comfortable sitting on the cramped seat."
Pros: "Love everything about the Korean Air."
Cons: "There was no wine available"
Pros: "You guys ROCK!"
Pros: "Good food, friendly staff, great service"
Cons: "The seats could be bigger"
Pros: "Courteous and attentive service. Generous with extras (e.g. wine, meals). The entertainment options (movies, TV, music) made the 13 hour flight pass quickly. I was even able to catch a few hours' of sleep thanks to the ample leg room and a seat that reclines more than 15 degrees. Finally, the fellow passengers (mostly Korean) were quiet and polite, which made the flight all the more delightful. This is definitely my goto choice for trips to Southeast Asia."
Pros: "Nothing special to like but overall I don't have any complaint"
Cons: "I wished airline mentioned to me that my neighbor passenger is injured that the person needs special help from crews. I had a little issue to go bathroom and while seated i couldn't moved much freely."
Cons: "My infotainment system is not working so in my 13 hours of flight. I am sitting and sleeping. That's it."
Pros: "Quick check-in, meal choices on board."
Cons: "Seating choices. Overbooked. Unable to change flight time without paying for a whole new ticket. Scattered baggage delivery. Extremely long transit time in Seoul."
Cons: "The flight attendants were extremely rude and not very attentive. The entertainment choices were stale and very limited. Overall very disappointing."
Pros: "It was a codeshare flown by China Air, and was a typical China Air flight. Quite good but nothing spectacular."
Pros: "Business class on A380. The boarding was efficient. The crew and the service was good. The amenities were good, especially the on-board lounge."
Cons: "From Seoul to Atlanta, it was weird that they woke everyone in business class up to serve a meal 5 hours before landing (6pm Seoul time, 4am Atlanta time.) The seats were outdated and are not comparable to other premium airlines."
Pros: "Customer service was wonderful"
Cons: "There was nothing I didn't like"
Pros: "Love the crew! So nice and sweet"
Cons: "TV screen was restarted without me knowing right in the middle of a movie....annoying"
Pros: "Had all the latest movies, great food. You have three choice to choose from every meal. Soda & wine are free. Seat has more space then delta."
Pros: "Everything is perfect."
Cons: "Nothing to complain, simply perfect."
Cons: "Food availability a minor challenge but crew handled it very nicely."
Pros: "Great seats, great crew."
Cons: "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."
Cons: "Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite"
Pros: "Comfortable seats, nice entertainment and food"
Pros: "Crew was very calm, courtesy, and cheerful."
Pros: "Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board."
Cons: "The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever."
Cons: "I was overcharged for the fare. I was shown a fare for $627 n got charged $688.00. why?"
Pros: "Early landing great service loads of legroom as am 6ft 5"
Pros: "Great service and smooth flight!"
Pros: "Great service from flight attendants. Fast professional and courteous. The flight wasn’t full so there was plenty of room to move around."
Cons: "Baggage retrieval process is slower than normal. The airplane food was well, airplane food bland low quality."
Cons: "Full aircraft so pick you seats early"
Cons: "didn't like anything about it"
Pros: "I love the positive and can-do attitude of your crew"
Cons: "A 4 year old banging on the back of my seat"
Pros: "Food is good"
Cons: "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
Cons: "Kayak booked the ticket through flight network and when we reached airport the airline staff was not able to find the ticket. The flight was missed in trying to find what went wrong and when called the flight network they told that due to insufficient time between booking and departure time they canceled the reservation. No message was sent for cancelation and it caused a lot of troubles and grief to all involved."
Pros: "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
Cons: "Taipei airport was not great and confusing."
Pros: "Crew was extremely accommodating and friendly."
Cons: "Too cramped- very uncomfortable."
Pros: "Love the idea of informing every leg of my flight. Thanks"
Pros: "Food was really good for airplane food."
Cons: "Seat didn't recline at all in a 14+ hour flight. Didn't see the flight crew often."
Pros: "Good seat pitch in economy and good entertainment selection."
Pros: "Every thing was ok.but not excellent"
Cons: "Specially for getting down from the plane we had to use stairs that is not good specially for senior citizens."
Pros: "The boarding process was very light and smooth . There weren't many pax though."
Cons: "A small smile by the S. Korean cabin attendant whilst conducting the service would have made the flight even more pleasant."
Pros: "Great entertainment. Crew was calm and professional."
Cons: "Food was ok, but I've had a lot better on Emirates. Low carb options would make it amazing."
Pros: "Flight was comfortable"
Cons: "They did not have enough Veg food even though I had requested it."
Pros: "First time on Emirates. Love the entertainment system and the staff is friendly and incredibly professional. Will travel Emirates whenever I can if I am traveling internationally."
Pros: "flight attendants, food, nighttime lights, seats, movies"
Cons: "when the PA announcements came over the loud speaker, when i was listening to a movie, was extremely loud"
Pros: "The entertainment system had plenty of variety and choices."
Cons: "Very poor service, terrible food. Flight attendant spilled juice on me."
Pros: "Food, entertainment system, the air bus A380 was superb , cleanliness and crew was attentive."
Pros: "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
Cons: "No free seat selection available anymore until checkin."
Pros: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
Cons: "Not much I didn't like"
Pros: "Very organized boarding"
Pros: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Pros: "Emirates are always very good in every department, unfortunately for the third trip in succession on the outward journey they ran out of the main dish on the dinner menu."
Pros: "Service, comfort, food, wine, all outstanding."
Pros: "not so many people in my flight, the crew were so nice and very helpful."
Cons: "first meal was bad,I requested low fat meal and they gave me the beef something which was meh!"
Pros: "Overall service and food was nice."
Cons: "My daughter was sick and they gave us a hard time for a wheel chair and asked unnecessary questions at the counte despite explaining that both me and my husband are physicians and know that it was safe for her to travel."
Cons: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."
Pros: "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
Cons: "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
Pros: "On time Large LCD in each seat back They kept the public announcements to a minimum"
Cons: "It took asking 5 crew members and 2 hours to fix one of our screens that wasn't working. Apparently there were other displays that did not work either so they reset everybody's LCDs. The food was bland"
Cons: "Staff was amazing"
Pros: "The good hospitality and customer service from the airline staff and agents over the phone."
Cons: "I disliked the feeling of being targeted and discriminated against. I was forced to undergo additional unwarranted extensive security checks as I was boarding the plane. I was asked to step aside and have my carry on rechecked while I was being interrogated by an officer. This is all in addition to going through an extensive security check at the security checkpoint. This procedure is Unjust and Humiliating for innocent passengers try to take a flight with absolutely nothing to hide."
Pros: "Good food,excellent service,good entertainment !!"
Cons: "Had to run across Dubai airport to make my connection. Nobody at the gate to direct passengers to their short connections under 20 mins. Horrible experience. A person without the ability to run at full clip would not have made the connection. This was an international flight from Los Angeles - Bags did not make the connection either and had to wait two days for them. If you issue tickets with short connection times, it is your responsibility to make sure passengers will have adequate time to make it to their next gate. Or airline should provide some assistance to these passengers. Making them run is unacceptable."
Cons: "They have been a nightmare to deal with and outright unethical. I do not plan to use Kayak any more due to this situation"
Pros: "Service of the cabin crew was great considering how crowded and full the flight was."
Cons: "The luggage distribution at Dulles was a nightmare. Took us 30 mins to find out luggage. Was very disappointing"
Cons: "Again the same indifferent attitude by cabin crew towards student gustes and particularly females. I was sick on the fligt despite informing crew no care was taken. I lost one of my check inn bag airline is indifferent. No help or compensation."
Pros: "Yes.The crew was amazing"
Cons: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."
Pros: "Good service"
Pros: "Very nice airline i like turkish airline clean best service"
Cons: "too good a airline .I recommend this to all passengers travelling"
Pros: "Food was good. Able to get lots of water. Wide variety of movies/TV shows. Was happy with the service overall. Would compare them to Delta for international flights."
Cons: "Announcements weren't always clear but didn't really matter."
Pros: "THE CREW WAS VERY EFFICIENT AND COURTEOUS, EXCELLENT ENTERTAINMENT."
Cons: "RAN OUT OF MAIN DISH (ATLEAST ONE)"
Cons: "flight was delayed 90 minutes and I had to sit next to a screaming baby the whole flight."
Pros: "crew, food, service"
Cons: "3 hrs delayed"
Pros: "Variety of entertainment available"
Pros: "The inflight entertainment."
Cons: "Boarding and check in makes me want to never fly with Turkish air again. Worst customer service ever!!!"
Cons: "I miss the turkish delights they used to serve"
Pros: "The service was great and the price was the best out there. Everything about this airline was great except for the boarding process in Istanbul."
Cons: "The boarding process in Isanbul was third rate. We went through five security screenings at the gate after having gone through airport security. We were crowded into a space that wouldn’t have accommodated a group half our size. Then we were criwded onto busses to stand and wait about 20 minutes while others cleared the five security screenings."
Pros: "See previous"
Cons: "See previous"
Pros: "Every thing"
Cons: "Every thing is good"
Pros: "Entertainment was good"
Cons: "Economy was tight."
Cons: "small plane, noisy! did not like business class. BUt overall ok"
Cons: "The boarding crew"
Pros: "This is Mollah Maziber Rahman & Afia Begum. We lost one luggage. PIR #ATL TK 11108, Luggage booked # 0235701012/TK701012. Could you please send my luggage to 10715 Pine walk Forest Circle, Alpharetta GA 30022. This is urgent. Thanks."
Pros: "I like Turkish airlines. I was able to go on a City Tour and try Turkish cuisine provided by the Turkish airlines. I wish you distribute loqum (Turkish delight) on board like you did couple years ago. Turkish, you are the best! Thank you!"
Pros: "It's always pleasure to travel with Turkish airlines."
Pros: "Will definitely fly Turkish Airlines again."
Pros: "The meals were delicious The crew was so kind and paid attention to detail They passed gifts out during flight They made sure our needs were met The best airline experience I've ever had"
Pros: "I have taken the same route earlier past year Atlanta-Istanbul-Sarajevo ,and return Overall best experience best comfort and definitely beat food"
Pros: "pleasant flight attendants good food food always available which is nice for 11+ hour flight superb selection of movies"
Cons: "Turkish Air desk at airport gave us incorrect information that nearly made us miss our flight"
Pros: "The quality of service on Turkish Airlines is really good. I appreciated the friendly and pleasant attitude of all the flight attendants that I came in contact with during the flight."
Cons: "It was such a long trip, a little more than 12 hours and my legs get really stiff after sitting for long periods of time. That is not the fault of the airline, just something I have to deal with after having both knee joints replaced."
Pros: "I definitely recommend Turkish Airlines because of the services offered and customer service."
Pros: "Great experience whether I was going or coming. I loved it."
Cons: "Waiting on the tarmac for the bus to shuttle us to the terminal. The limitation on carrying my laptop into the cabin. Having to check such expensive, delicate equipment under the airplane where baggage handlers couldn't care less about how they manhandle the luggage sucked."
Pros: "Usb chargers"
Pros: "Service.. questions answered. food"
Pros: "The Food"
Cons: "The seat size"
Pros: "Love it"
Pros: "Boarding experience was chaotic however that wasn't due to Turkish Airlines."
Pros: "The attention from the crew and services"
Cons: "One of my lougage was left behind , I got after a week of stressing from one state to the other with lot of stress and unplanned expenditure I was not really sure whether it was their fault or air canada who charged me $225 for a little box mearnt to b a hand lougage. .. I was really pissed but on all the Turkish airline gave their best but the connecting flight air Canada has the worst services ever.... no food or drink was offered all through to Canada and their workers lack customer service"
Pros: "Complimentary travel kit was a life saver."
Pros: "the crew in turkish airlines is always nice and courteous. the food was very tasty. i LOVE the little bag with slippers, socks and tooth brush and paste and other amenities."
Cons: "i got lucky and had multiple seats to myself, and it was still tight. i can imagine if i had only one seat i would be in a lot of pain coming off the flight. the bathrooms are very tight too,"
Pros: "Avoiding my to go Israel Delta monopoly is fading"
Pros: "Crews were very nice helpful"
Cons: "Airline is poor., Lost many luggage. Airport congested, too expensive for airport quality."
Cons: "Terrible service, unhelpful staff on flight and in airport."
Pros: "They should inform layover passengers about getting their visa for free hotel accommodations."
Pros: "Very Nice"
Cons: "Board on tarmack..steps...steps..carrying carry on soo difficult..no one to help..not good at all!!!"
Pros: "Everything was excellent :)"
Pros: "The flight was on time, lots of amenities, comfortable seats"
Cons: "The flight attendants weren't personable on any of the flights. I'm 6 months pregnant and randomly get hungry. There are snacks like muffin available "anytime" On our long flight from Atlanta to Paris I pressed the button 3 times to see if I could get a muffin, but the attendant alert was turned off remotely and no one came to check on me. Thank God it wasn't some sort of emergency."
Pros: "I just liked the entertainment. I watched couple of movies comfortably. That's it."
Cons: "Foods are not so good, standard. Crews didn't smile. They don't smile why? They don't Greet. Very poor service."
Cons: "It was hot on the airplane"
Pros: "Hey, two checked bags free, two free in flight measl and drinks including alcohol, and coffee service midway, free in flight movies and music, free headphones, free blankets, and a free toothbrush, yea toothbrush, its like flying in the way way back."
Cons: "The check in lines are very very long and take forever"
Pros: "That it was a direct flight ."
Cons: "I usually prefer Turkish Airlines and always seek to take it in most of my travels. This time the service was not as I have been used to . Too many people were changing seats with permission from the air hostesses . The air hostesses missed me 3 times for food and beverage . They passed right by me . They weren't organized at all. I had to call them to remind them to give me some food and drink. Plus when boarding they only announced it in Turkish and not English"
Pros: "I loved all of the on-board movies and TV shows! The food was very good for "airplane food" and the staff was friendly. They provide headphones, blankets, pillows, and more-- all for free! I definitely would recommend Turkish Airlines."
Pros: "Seat comfort and entertainment was good."
Cons: "Boarding process was poor. CREW HAD NO CONTROL over passengers standing, opening overhead bins and walking around while plane was taxing. FOOD WAS POOR at best horrible at times."
Pros: "Couldn't get on the flight. Santo Domingo airport Delta crew wouldn't let us on. We waited in a slow check in line - then they said it was too late to get on. We had plenty of time to get to the gate. Had to wait until the next day to get home."
Pros: "The crew was very helpful and the seats were comfortable"
Pros: "Hmm pilots safety records paid over 2500 for comfort eats wanting to feel a bit more special"
Cons: "Food was awful service main cabin mediocre at best I don’t think delta realizes how important all the customers are not just business class as we do have choice out there throwing the piece of chocolate out there at the end to a horrible experience doesn’t make it ok"
Pros: "They did get to reschedule me on both my flights, but lost my bag."
Cons: "Nothing everything smooth"
Pros: "On Tim and friendly"
Pros: "A simple and pleasant experience!"
Cons: "Everyone was professional and polite."
Pros: "Everything went smoothly."
Pros: "Everything went smoothly"
Cons: "Not anything"
Pros: "The airport in Belize is much more managemable than most in the US."
Cons: "Slightly crowded waiting area"
Cons: "Aeromexico has terrible customer services from check in to over the phone. There are no other options and I can't believe Delta works w/ them. Just no words to describe the horrible experience all around."
Cons: "they treated us like cows"
Cons: "Too old aircrafts"
Pros: "People, your people were fantastic!"
Pros: "On time. No problems."
Cons: "Hard to understand what group was being called to board. No systematic lineup, just crowding around."
Cons: "Only food available was pretzels. Not even peanuts or cookies."
Pros: "Everything was perfect!"
Cons: "Not one negative!!"
Cons: "Delay after delay, then missed connection."
Pros: "Stewart was excellent"
Cons: "Delta has inconsistent baggage charges. I had to pay $40 for a checked bag. WAY too much."
Cons: "The plane temperature was too hot from boarding to landing"
Cons: "No beverage service"
Cons: "Don't get your hopes up about the wifi....it's not free. There's a charge, per hour, for usage."
Pros: "All over it was excellent..."
Cons: "Virtually no help from the staff"
Cons: "They lost my baggage"
Pros: "No issues. Everything went smooth. All of staff helpful and polite."
Pros: "Everything was on time & comfortable."
Cons: "The cold I caught on the way to my destination, but, Oh well. Such is life."
Pros: "On time!!!"
Cons: "I had no room to move and my legs were stuck"
Pros: "Punctuality, and the customer service."
Pros: "Everyone. Made our trip to Charleston special.The staff was outstandingly friendly and many smiles and happy Thanksgiving. You done good Delta"
Pros: "The inflight meal was a definite improvement."
Pros: "Sincere, courteous employees and smooth ride and connection. On schedule."
Cons: "Long layover"
Cons: "The people taking the tickets were rude, only in Atlanta. The people in Denver taking tickets were very friendly."
Pros: "Boarding with sky priority was quick and easy"
Pros: "Peaceful and smooth"
Pros: "It was a bigger plane with more room"
Pros: "One out of 3 smiled… all did a good job but only one was happy about it."
Cons: "Comfort and smooth landings! Thank you!!!"
Pros: "they are professional and nice to travelers!"
Cons: "Nothing that I can think of."
Pros: "The staff was very polite and helpful."
Cons: "Seating is still too crowded for real comfort"
Pros: "Feeling every moment welcome"
Pros: "I love the space, didn't feel cramped.attendants was very nice. The pilot did an awesome job at landing in both destinations. AWSOME!!#"
Cons: "Having to walk so long and standing in line so long"
Pros: "Everything very good."
Cons: "Sometimes the tikes are to expensive."
Pros: "All well organized and on time."
Airlines flying from Taiwan to Georgia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Taiwan to Georgia
Masks required on board, masks provided on flights from Taiwan to Georgia
Social distancing seating
Middle seats unavailable to book on flights from Taiwan to Georgia
Testing for antibodies, testing for symptoms for flights from Taiwan to Georgia
Waiving of change fees. Search flexible flights from Taiwan to Georgia