The tickets were a great price, the staff was great, the entertainment selection was great, and overall I'd give the experience an A-
The food wasn't good and it was really hard to request the vegetarian option.
we were on time and it was cheap-ish
customer service is non-existent, crew speaks poor english, seats are kid-size and so are meal servings, entertainment sound system was awful, and transit hotel staff was unhelpful/rude
Price was great - the aircraft was new
food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly
I liked the service from the cabin crew
I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior
No veg meal
Excellent service and attention to detail. Flight Attendents were courteous, friendly and eager to please.
Big screen. Full soda cans. Not too cold. Space for legs
Incheon Airport consistently rated one of the best in the world, has everything s traveler needs and more. Airplane was exceedingly clean, Flight Attenddents very professional, attentivel and efficient.
The service & cleanliness.
The staff is very friendly. Most pleasant airline I've flown with.
On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you.
On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra.
Some of the flight attendants were rude and not very welcoming at all.
Old plane, bad food & old crew
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