Staff on board were good - food was fine tasted good - tv was old 1970ts in seat back but hey it was a 2 out flight so no drama
Staff on board were good - food was fine tasted good - tv was old 1970ts in seat back but hey it was a 2 out flight so no drama
The flight crews were extremely professional, helpful, and courteous. Departure and arrival times were accurate. No delay. I will use K airline again. Thanks
Not very comfortable seated in the back plane due to turbulence
I enjoyed flying on Korean Air. The service was great and the food was yummy. They served white fish.
I enjoyed flying on Korean Air. The service was great and the food was yummy, especially the bibimbap and cold spicy noodles. The only thing that bummed me out on this red-eye flight was that my seat did not properly recline so I was not able to sleep.
Ford not that great the seat not to big for leg room like other airline
On time and flight crew are always so happy to help and always smiling unlike other airlines.
New plane. Perfect gluten free meal Very flawless procedures from check-in to the landing. Taking off on time and landing even earlier and the luggages are already there after shortest arrival report.
not too bad but not too great either. Service on all airlines declined ever since covid. Your Delta Stewardess are not that friendly at all. :-(
I like your stewardess, they are nice. However, your food could have been better and wheres your dessert? You do not offer beer or scotch. I do not drink alcohol biut my husband can have one or two, he has to ask if he can have one. during dinner or lunch, it should be offerred. Also, you do not have the most famous drinks ginger ale
Stewardess are nice. Food could have been better and should have a better dessert. They do not offer scotch or beer. You have to ask for it. I also was not happy that you do not serve ginger ale and or cranberry juice. This is my first time that an international flight do not have this. I go home overseas every year and when I travel through ANA, Delta, Qatar, JAL, Asiana Air, United Air. they all serve this two very famous drink. You do not have a great snack tray.
At the boarding gate, Jeju airline accepted "carry on" bags for checking in for free due to the "limited cabin space". This is because most passengers were carrying multiple bags that exceed the size and weight limit for carry on items. Rather than inspecting carry-on bags at the counter and requiring excess bags to be checked in for a fee, they allowed freeloading at the boarding gate to to the detriment of those who paid the fee for checked bags. This is totally unfair.
As posred earlier the crew was very accommodating & professional. Thank You Allen
All though you can not help it the kids was loud and unruly, The crew was very accommodating and professional. Thank You Allen.
No priority counter check in for families with young children.
The flight was delayed from GUM to ICN, there was no notification on how delayed the flight would be. Although we received notice, there was no specified time given. The flight was also very uncomfortable.
Everything could better always late always rescheduled flight is worse and costs me a hotel room! The dirtiest planes I’ve ever flown on slowest to board . Just awful will never fly again with them
My biggest concern was with all the schedule changes. Both inbound and outbound flights times were changed, including a time change less than two days before the scheduled departure.
I like the non stop flights…..saves you time. Just the food at the economy…..i wish they make it look appetizing. But otherwise, i would still fly with PAL.
Seats is too small for me, but it’s only 1 hour so I guess it’s ok
The checkin was unacceptable. Agent took about 3-5 min minutes with me, standing in front of her, and not in acknowledging my presence. Finally, when she started processing my check in as a priority passenger, she neglected to give me a lounge pass until I reminded her . when I went to the lounge, they didn’t have me registered. However, the agent there still accepted me Did not tag my luggage as priority, so I had to wait until almost the very end before my luggage appeared. My Wi-Fi as premier elite did not work. This was not a good start to my lengthy flight.
I thought it was inappropriate that crew let some passengers in the back in full rows move to empty premium exit row seats when others had paid a lot for premium seats.
Need to upgrade the lavatory it was very filthy and disgusting. Very poor hygiene.
Free wifi or cheaper wifi rate will be better. Or upgrade your entertainment system.
Upgraded to a business class by an auction and it was the cheapest bid.
Our flights were delayed multiple times and we had less than an hour connection time before our flight took off. Arrived late with only 25 minutes before next flight but no ground crew helped us to get to our next gate even though our flight crew assured us we would get some help. Transitioned to another flight in MNL terminal 1 but got stuck at security so then had to run to make connection. To top it off our luggage didnt make it either. Paid for biz class seats but did not receive biz class experience. The flight crew, food and entertainment were all excellent. We just wish we didnt feel so stressed about connection and not having luggage until the next day.