|Avg. Flight Duration||11h 02m|
|Flights Arrive in||Bangkok Suvarnabhumi & other airports|
|Flights Depart from||Tel Aviv Ben Gurion Intl|
|Airlines||Lufthansa, Ethiopian Air, Austrian Airlines, SWISS, Ukraine Intl Air, EL AL, KLM, Turkish Airlines, Uzbekistan Airways, Air France, Royal Jordanian, Arkia, Aeroflot, Hainan Airlines, Finnair|
Pros: The seat was good, and the crew was great.
Cons: Boarding at the gate, and not having to take the bus.
Pros: Leg room
Pros: Flight was delayed from LAX. No accommodation offered
Cons: Accommodation. They were kinda rude about the whole experience
Pros: Friendly crew
Cons: The proximity of the arriving and departing gates
Pros: None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted.
Cons: Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv.
Pros: The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable.
Cons: The food could have been better and the crew attention and assistance to the passengers.
Pros: everything was pretty adequate
Cons: they skipped me when they passed out food and never came back.
Pros: The food was good, seats were quite comfortable and the crew was awesome
Cons: The entertainment was not that great
Pros: flight was on time
Cons: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.
Cons: USB connection was not working from my seat
Pros: New dream-liner from Wew to ORD
Cons: I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!
Pros: This was a flight operated by Austrian Airlines, which does a substantially better job than United.
Cons: Poor selection of films on the entertainment system.
Pros: Clean aircraft, polite crew.
Cons: 1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food
Cons: Staff is not friendly, does not offer assistance or ask if you need anything.
Pros: Crew good
Cons: Baggage small bag forced to check
Pros: friendly and helpful crew
Cons: organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker
Cons: 2 hour delay and 3 crying babies on a red eye.
Pros: The boarding process was much easier and faster. No delayed flights.
Cons: I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?
Cons: Arrive on time Zurich
Pros: I liked everything except the fact that it was extremely stuffy on the board already, impossible to breath
Cons: Entertainment and comfort
Pros: Exelent landing!
Cons: I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase
Pros: The staff is horrible, rude and treats clients in a condescending manner and unfairly. Their policies change every two seconds.
Cons: Shutting down this airline
Pros: Flight was on time and price was okay
Cons: Old plane no entertainment system food was bad And security made a mess of our luggage
Pros: The seat was not super comfortable.I was grestful that I sat next to a very nice person.
Cons: The vegan food wasn't very tasty.There was a very limited choice of entertainment.The staff was excellent;very friendly and helpful.
Pros: Amazing crew and captain. Early departure and arrival
Cons: More food options
Pros: When the plane is not crowded there are no lines to the bathroom, the crew is more relaxed. It is overall more human.
Pros: And it caused me to miss my connection. El al refused to take responsibility and I was on stand by for hours
Cons: They should take care of the people
Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.
Pros: Nice attention and good food. Plane and seats are confortable
Pros: The crew is really welcoming
Cons: The seats are too narrow and a bit too hard
Pros: General flight journey
Cons: There was no wifi on flight
Pros: The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals.
Cons: The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor.
Cons: Thank you
Pros: Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.
Cons: Seats in economy are tight.
Pros: Turkish Air’s boarding is very good and their food and entertainment is good
Cons: I have flown many international miles and many with Turkish Air. I have seen them go backwards as an airline these past 9 years. No more Premium Economy and very small seats, no more hot towels b4 takeoff, unbearably hot cabins, no good snacks on long flights, etc.
Pros: Food was good
Cons: Very hot.
Pros: Caring about passengers
Cons: Flight was shaky. Did not feel safe.
Pros: The crew was amazing and super polite!!!
Cons: The smell on the plane from some passengers ...
Pros: In flight entertainment was great
Cons: seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)
Cons: The flight delayed for 2xhours from Paris to Cincinnati
Cons: Everything very good
Pros: Entire trip was easy and comfortable.
Pros: The flights were on time.
Cons: Food could have been better. .
Cons: RJ will fail any legitimate expectation. Business is supposed to board and receive luggage according to priority. RJ is sure to disappoint u. It is a low cost carrier that pretends to be otherwise
Pros: All was good
Cons: The Bus at Arrival to Dammam Airport
Pros: The seat was comfortable, lots of leg room in the bulkhead area. I was able to sleep in spite of daytime travel because the crew kept the cabin low-lit. There were snacks and drinks available in the galley throughout the long flight.
Cons: The flight attendants were not very friendly, just “did the job”. The overhead lighting was focused on passengers’ heads, not on the lap area/tray table area where it’s needed. The bathrooms weren’t maintained during the flight—out of toilet paper, poop & urine on the seats, overflowing trash bins.
Pros: It was fast
Cons: The drinks
Cons: Flight was delayed, and above all the luggage was not board on the plane. This was however said to us after the plane was boarded and on the way up!!! That is when we also heard we are landing in Rhodos on the way to Tel Aviv to refuel the plane because of a technical thing which they knew even before the flight. So the flight was few hours longer. The plane was old and with this "error" you get to pray you ll even reach your destination. . Food? No good on the flight, only water to drink. You can buy something from the free shop while flying!!! Afterwards we had to wait for our luggage for 6 days being told it is gonna be delivered to us every day. Unless you have nerves to spare and you wanna argue a lot, and I mean A LOT, do not fly with this company!
Pros: Everything was amazing, thank you:)
Pros: boarding is terrible, luggage was damaged, staff is unfriendly.
Cons: מושב בו ישבתי היה גרוע כיסאות בשורה 14. מה זה הדבר הזה כסא ללא יכולת כיוון
Pros: Vegetarian options
Pros: Flight attendants were excellent. There at least two meal and four drink services including tea and coffee after food. Kept up on the bathrooms as well.
Cons: There were many entertainment services offered but I had some difficulty using the screen. Was able to watch movies etc
Cons: I always book ticket with you guys and I went on the Web to my phone to book a flight ticket for my friend and automatically you guys book it under my name and a contact immediately just fly and they said that they cannot change it and meet me by another flight ticket which I did not even request to
Pros: the crew was very helpful and friendly
Pros: seats ok but only because the plane was not that full
Cons: tv movies was terrible hard to use
Pros: i like tv which has many movies
Cons: i dont like because i still not take my baggage
Pros: Comfortable, kind staff, and great amenities provided on board.
Pros: The crew members were great and very helpful. There was quite a bit of turbulence but the pilots did a great job. I was pleasantly surprised at the amount of legroom in coach, it made for a pleasant trip.
Cons: We had to disboard on the tarmac and be bused to the terminal.
Pros: Better than US airlines in service and comfort
Pros: Good entertainment
Cons: Forgot one of my kosher meals on one of the legs.
Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.
Cons: Limited controls on the entertainment.
Pros: Smooth flying
Cons: Choice of movies
Pros: Overall pretty good. Newer plane, business class is well configured.
Cons: Food was good, not great. Seats when flat are quite hard.
Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.
Cons: Our boarding was an hour and a half delayed
Cons: My headphones didn’t work
Pros: the airplane was brand new. l really like it and the crew was nice.
Cons: The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not.
Pros: Leg room
Pros: crew was nice
Cons: our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket. All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous.
Pros: Flight was ontime
Cons: The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior
Cons: 1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi
Pros: The crew were very welcoming, helpful and charm, makes you feel easy
Cons: General interior cleanliness
Pros: Crew is friendly.
Cons: The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy.
Pros: Very conformable and quiet.
Cons: Nothing very nice flight.
Pros: Crew was so nice and very helpful
Cons: Timing, delayed by 20 minutes
Pros: Crew was positively and smiling.
Cons: Flight was 44 min late. Could have been on time
Pros: The flight attendants where good and welcoming
Cons: Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard.
Cons: Overhead space on plane was very limited.
Pros: Staff and the service
Cons: Dinner was so bad
Cons: Checking, boarding, flighting
Pros: The flight was ok, nothing special.
Cons: The landing was a little rough, we took a bit of turbulence and it was not pleasant.
Pros: Good service
Cons: Valencia is probably the least user friendly airport. Security personnel there are unbearable. Boarding took unnecessarily long. Luggage took close to 30 min in Zurich
Pros: Great entertainment and food- all excellent.
Cons: Uncomfortable, small seats in Economy.
Pros: Everything aside from the food and cabin atmosphere.
Cons: Food and cabin atmosphere. The cabin felt very stuffy and warm.
Pros: no comments
Cons: it is better to mention in the ticket whether it is with or without baggage , it makes a lot of inconvenience when we see the boarding pass and then go to the counter to pay extra baggage . the passenger came with one baggage from Kharkov and on a return it is without baggage on round trip booking ?
Cons: they want to take extra money because i had a small bag from Duty free!!!!
Cons: When I tried to perform the online checkout procedure (as i did during the out going to Kiev and Krakow) for the return trip, I received a message that Check out procedure could not be completed do to issues with the country of destination (Unfortunately I didn't do a print screen on my mobile).
Cons: The leg room was non existent. They charged me for overweight luggage as well as luggage when there was no mention of it and they charged me 15 euros for not having online check in. I will never use kayak
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