|Avg. Flight Duration||11h 02m|
|Flights Arrive in||Toronto Pearson Intl|
|Flights Depart from||Tel Aviv Ben Gurion Intl|
|Airlines||KLM, Air France, Austrian Airlines, British Airways, Ukraine Intl Air, Lufthansa, SWISS, Air Canada, Brussels Airlines, Alitalia, United Airlines, EL AL, LOT Polish Airlines, Turkish Airlines|
Pros: Food, entertainment and crew was exceptionally friendly.
Cons: Seats not great for such a long flight.
Pros: Good for both.
Cons: Bigger seats.
Pros: Crew was fantastic.
Cons: This was the most narrow airplane seat I’ve ever experienced. So uncomfortable.
Pros: KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful.
Pros: The flight was smooth, the service was friendly, and the food with plentiful.
Cons: Too much activity in the cabin during the flight.
Pros: Food and wine. Entertainment.
Cons: Sat closer to water closet. Maybe more air freshener in there.
Pros: Everything was great
Pros: Left on time. No turbulence.
Pros: The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding.
Cons: I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated.
Cons: Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags.
Pros: New dream-liner from Wew to ORD
Cons: I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!
Pros: They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help.
Cons: It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too.
Pros: Comfortable seat.
Cons: Quality of red wine
Pros: Seat ok typical. Non busy flight lots of room
Cons: Food was poor
Pros: Crew were helpful. Food was OK. I had Hindu meal and it was hot and tasty but salty.
Cons: Seats could have been more comfortable. I am not a tall person so seat spacing was not an issue, but for any one more than 5'8'' tall, seat spacing may be uncomfortable.
Pros: The crew was nice, the food decent. I liked the selection of movies and was glad for a blanket and pillow and thought the headphones were a nice touch since most people have Bluetooth and it doesn’t connect to airplane TVs
Cons: I felt this seats could have been more comfortable, & I was very VERY disappointed that I had to check my carryon especially since it was a backpack and was not designed to check. One of my cosmetic products was even damaged because I had to quickly check my bag at the gate, to my final destination.
Pros: The crew was good
Cons: The seats
Pros: The check-in process was expeditious, aircraft was quiet, crew were accommodating and flight comfortable.
Cons: I did feel a bit disconnected during the drink service as the cabin crew member came and passed the juices to each person
Pros: Food and entertainment were good
Cons: Flight was terribly cold. Better AC management required
Pros: The staff is horrible, rude and treats clients in a condescending manner and unfairly. Their policies change every two seconds.
Cons: Shutting down this airline
Pros: On time
Cons: unexpected fees to print boarding pass. very strict about bag size and fees. flight significantly delayed at boarding area because staff insistent on checking every size of every bag even if you only had one item.
Pros: Seat was ok Food was fine and the crew too.
Cons: The ground cree including yhe security were terrible Nasty and borderline unrasonable.
Pros: The crew was o.k.
Pros: Crew very nice
Cons: Connecting flight time was half hour and at other side if airport- not fun at all. Barely made flight home
Pros: Crew was courteous and professional. Food was okay. Movie selection really good.
Cons: Wider seats and more leg room.
Pros: crew was nice
Cons: our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket. All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous.
Pros: The crew was amazing
Cons: The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised.
Pros: It was fine - overall pleasant/nothing.
Cons: It was fine - overall pleasant/nothing wrong, but not outstanding, either. It helps to have no one in the middle seat, but it would have been nicer to have slightly more comfortable seating, and a bit more privacy.
Pros: Everything aside from the food and cabin atmosphere.
Cons: Food and cabin atmosphere. The cabin felt very stuffy and warm.
Cons: Very hot on board
Pros: Arrival times for principle flight...
Cons: Long walks at Toronto...
Cons: Everything Luggage no come on time This is the worst company
Cons: Not enough leg room Cramped seating area in coach
Cons: I did not like aircanada changed my sit without asking me.I did not like delays.
Cons: the food
Cons: Overbooked, no room for carry-on luggage
Pros: Nothing really
Cons: Late boarding, had to check the bag, had to wait forever when landed in the plane
Cons: Bus navette between thé flights
Cons: Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.
Pros: Comfort of the plane, service
Cons: No business lounge in CDG before 9am
Pros: Crew was nice
Cons: Food on the Tel Aviv to Rome flight
Cons: The A330 really needs a makeover... Other airlines offer a better service in Business class
Cons: Because the flight was one hour and a half late
Pros: The crew was really extremely courteous - and because it's off season, there was a lot of spare space.
Cons: The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)
Cons: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.
Pros: Crew was really friendly.
Cons: Seats are not very comfortable. The standard has decreased: leg room is reduced, and options to gain 1 or 2” of legroom, is so pricey that it feels like ‘highway robbery ‘.
Pros: Seats were uncomfortable
Cons: It would be better to load from the back to the front a lot less issues and less time consuming
Pros: Comfortable and roomy seats.
Cons: The crew made me switch aisle seats (I specifically chose my spot) because the couple next to me had two babies on their laps. They told me to sit in the aisle seat which would then be in between the couple. So I had people reaching over me and crying babies were on both sides of me.
Pros: The crew was wonderful
Cons: My flight was severely delayed.
Cons: That the passengers left such a mess and I felt sad, over all a great fought.
Pros: Friendly crew. Good service and a pleasant flight.
Cons: Seats were crammed. No TV entertainment. The terminal was at a corner of the airport with no food...
Pros: Crew, service, clean. Free wifi.
Cons: Nothing . Perfect flight.
Cons: the food was meh and seating too cramped
Cons: 2 hrs delay on top of bad adirtude
Cons: Have the plane on time
Cons: Poor quality of announcements in Warsaw for boarding times.
Cons: I’m not in Chicago I’m still in Hungary
Pros: Everything was excellent
Cons: The check-in opened a bit late from Israel and I did not plan on it at all but I look at what I had better things so I think there were a lot of good things here so I do not look at check-in
Pros: The Food was good.
Cons: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.
Pros: The crew was attentive and friendly!
Pros: All was great.
Cons: The airline has so many people from far away places waiting too long for their next connections
Pros: The crew was professional and very engaging
Cons: The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but...
Cons: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.
Pros: Nice attention and good food. Plane and seats are confortable
Cons: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.
Pros: Like the overall KLM experience
Cons: Food could have had better quality and the stewardess served it all at once versus in the various courses.
Cons: There was no wifi on flight
Cons: Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000.
Pros: This was a flight operated by Austrian Airlines, which does a substantially better job than United.
Cons: Poor selection of films on the entertainment system.
Pros: Staff and the service
Cons: Dinner was so bad
Pros: Good entertainment choices.
Cons: Seat could be more comfortable
Pros: The crew was super friendly, food was great and entertainment on board was a great selection.
Cons: Was very warm on the plane as certain times and even at the terminal, which we could control the fan blowing on us.
Pros: On time and luggage made it with no problems
Cons: Was great fligh, no hazzle
Cons: Any other Airline first of all one hour late departure the airplane was way too hot ventilation did not work water leaking from the roof during the flight the food was worst I ever experienced on any Airline and overall will never ever fly that airline or recomend to anybody
Pros: Seat was ok Food was fine and the crew too.
Cons: The ground cree including yhe security were terrible Nasty and borderline unrasonable.
Pros: Roomy seat
Cons: Bad food
Pros: Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?
Cons: The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!
Pros: The crew was not very unhelpful & hardly accommodating, not helpful at all. I have never met such a cold hearted airline crew, so unthankful & not trying to help customer. They kept rolling their eyes & speaking like I was a dirt. I will NEVER fly this airline & I will make sure everyone knows.
Cons: Came early to counter & my passport expires August 9th, so they refuse to help me & did not let me go on board even though I had approval from Jordanian country to fly there. Austerian ticket crew & supervisor did not want even to check the pass through to board with permission. The WORSE airline!!!
Pros: Sits had more room then other plain
Pros: Rude inconsiderate staff. Terrible plane
Pros: Friendly crew with a wide range of entertainment options
Cons: Smoother boarding. Was great once on board.
Pros: Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help
Cons: Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr
Pros: Crew was amazing.
Cons: Nothing everything was great!
Cons: The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)
Cons: Same as previous
Pros: Super service. From gate in Frankfurt to Rome.
Cons: Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far.
Pros: Friendly crew
Cons: Hectic boarding; airplane seemed very old
Pros: LCY very efficient baggage drop, flight arrived ahead of schedule
Pros: Everything went smoothly and I was very pleased with flight experience from beginning to end
Cons: Only one round of drinks served?
Cons: Received a text that changed the flight departure to a later time. Missed the flight. Cost me baanaadditional
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