|Avg. Flight Duration||11h 02m|
|Flights Arrive in||Tel Aviv Ben Gurion Intl|
|Flights Depart from||Toronto Pearson Intl|
|Airlines||WOW air, TAP AIR PORTUGAL, EL AL, LOT Polish Airlines, Ukraine Intl Air, Turkish Airlines, SWISS, Delta, Finnair, Air France, Brussels Airlines, KLM, Lufthansa, Air Canada, Austrian Airlines, British Airways, American Airlines, Royal Jordanian|
Pros: Boarding was simple compared to the complexity of many airlines with all their zones - peasants in the back type of thing. Fare was about half that of other airlines. Delays on both planes, but weather may have been an issue.
Cons: My allocated seat was so cramped my knees were compressed against the seat back in front, however I sat. I am not unduly tall. They did actually move me and that was a bit better. Had to pay for water - that's wrong!
Pros: The price
Cons: The delay
Pros: My kids loved the hot sandwiches, they said, hey this is the best airline food we've ever had!
Cons: Seats the seats were very hard. I had an extra cushion with me to sit on since that was my experience with Wow in the past, but even with the cushion the seat felt very hard.
Cons: We were not told we would have to land the air craft in Canada to refuel until we were taking off. This caused us to miss our connecting flight in Iceland and turned what should have been a 1 hour layover into a 24+ hour nightmare. Now, our return flight has been indefinitely delayed and we do not know when we can get home or how.
Cons: No luggage included.
Pros: Nothing to like. Rude staff.
Pros: I did like that the flight wasnt full
Cons: Website was not intuitive with regard to baggage fees. Paid $100++ for ONE bag ans then they failed to transfer my bags to the connecting flight. Still waiting on the status of my belongings.
Pros: unexpectedly comfortable seat on this particular flight, unlike my previous flights to/from USA
Pros: TAP serves edible cheese sandwiches. First time in years I eat plane food and don’t immediately regret it.
Cons: I travel with an international carry-on designed to fit in comoartments above seats in any and all planes (Tumi alpha 2 International), and yet TAP would claim it was too large to fit and forced me to check it. My problem is not only the wait once we land, but most improtsntly that the bags are beat up in the journey. Indeed, my carry-on arrived with several scratches on the plastic edges as well as some signs of worn on the textile. Because of this carry-on baggage size restrictions, I will not fly TAP airlines again (unless I can travel with my hand purse only).
Pros: We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple.
Cons: The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet.
Pros: Flights were on time.
Cons: Couldn't access the website to add luggage. Couldn't choose seat on check-in - even though I strongly prefer aisle (and my frequent flyer preferences show this) I was assigned a window seat on the way back and couldn't change it. Seats are very cramped. When the person in front of me reclined I coul
Pros: Crew was unusually helpful and nice. There were 2 plain clothes air marshalls on the flight. Made me feel much more secure than any other airline.
Cons: My new Samsung Note 8 wouldn't charge on the old El Al planes. Either with 110 or 220 adapters.
Pros: Nothing special
Cons: Sitting space
Pros: Friendly crew. Good service and a pleasant flight.
Cons: Seats were crammed. No TV entertainment. The terminal was at a corner of the airport with no food...
Cons: El Al office in Tel-Aviv promise for 3 to call back but never happend. I use to fly often with El Al but its never happens before that I need to pay for my suitcase in a regularly flight . shame it's happend now
Cons: The boarding and flight were late
Cons: Same as before
Pros: Available seats
Cons: Didn’t like food and they didn’t give the ear set- glad I got my own
Cons: So late. Missed next flight. Could have been ok had crew got me off plane quicker like promised.
Pros: The service quality and client treatment of Ukranian Intl Air has improved a lot compared to my last trip with them.
Cons: The flight was cancelled without firther notifications. I called UIF office 7 times and finally one of the reps was able to give me full information and reschedule my flight with other airlanes. In the airport I saw a bunch of people who came for their flight... which was cancelled. I received email about cancellation after I spoke with UIF reps. Never will reccomend or use this airline again
Cons: They charged the extra money for nothing it’s looks like e little bit weird
Cons: I missed this flight, because my previous flight was delayed
Cons: The plane was very tight
Cons: All good
Pros: Crew was great. The sit was great for an international flight in economy class.
Cons: A passenger clipped her nails without collecting her clippings while a crew person passed by. Although it may be that this is a culturally accepted practice, I would prefer that in international flights, a crew member will request the passenger to clean after themselves or do it in the lavatory.
Cons: Nothing as could think of.
Pros: Plan was hold, crew was not helpful. I requested a wheel chair and never got it. Flight was delayed and no assistance was given to figure out missed connections.
Cons: Fix the above. Will not fly Turkish airlines again!
Cons: The plane was late to fly. All the passengers were in, and we were ready to take off, but we kept sitting still for 30 minutes for no reason. Though the plane was not late at the end, as we landed on time.
Pros: Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks
Pros: Crew was lovely! Friendly and happy. Well organized and responsive.
Cons: Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in.
Pros: They had many snacks and meals. Staff was very friendly.
Cons: The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.
Pros: The crew was very friendly. Family line was nice when travelled with the little ones.
Cons: I It will be helpful if the Gate information available within 6 hours of the flight. We don't have gate information and our flight within 3.5 hours. But overall wonderful experience.
Pros: The food was great. The service is excellent. Swiss Air gets an A+.
Pros: Great crew.
Cons: Seats could be better. But the delays in deicing the plane could have been handled better.
Pros: Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!
Pros: The crew really took care of us. You could tell they care.
Cons: I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great.
Cons: More room.
Cons: Crew did not make passenger in front of me bring his seat back up for landing.
Cons: Good airline teamed up with crappy American brings them down. Don't waste money!!
Pros: Overall pretty good. Newer plane, business class is well configured.
Cons: Food was good, not great. Seats when flat are quite hard.
Pros: Smooth flying
Cons: Choice of movies
Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.
Cons: Limited controls on the entertainment.
Cons: Very bad food my options were pork and vegetarian. Chicken finished.
Pros: Crew was nice although one fellow was a little too “nervous” and looked bossy
Cons: Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all.
Pros: Crew members
Cons: Up to 1 hour late and they leaved my baggage in Paris
Pros: Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing.
Cons: Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times.
Cons: I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone.
Pros: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.
Cons: no TV or other entertainment options so make sure to bring your own device or a book.
Cons: Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again.
Cons: It was very cold inside the airplane. I have to ask multiple times for blanket.
Pros: Very good service! Friendly and happy staff!
Cons: The food; I didn't like the sandwich and the snacks
Pros: On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.
Cons: I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.
Pros: Gaps between seats are very narrow.
Cons: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.
Pros: The flight arrived a few minutes early.
Cons: The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor.
Pros: Nice people and good service
Cons: Not much
Pros: Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.
Cons: The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!
Pros: Very good service, teh flight attendants made it as pleasant as possible, plane left on time
Cons: tough to sit on a plane for 9.5 hours
Pros: There was an reasonably attractive opportunity to upgrade to premium economy, which was extremely nice for my long haul flight
Pros: Movie selection, drink selection, crew was awesome.
Cons: Seats are not the most comfortable.
Pros: Good leg room in aircraft and comfortable seating.
Cons: My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa.
Cons: Big and unjustified dekay
Cons: Just deaiappointed
Pros: Good food and entitemint
Cons: I was seated in the middle of the plane right by the bathroom in the middle seat, the lady to the right had the same idea that these seats were very bad cause they don't have much space as the others also it's right next to the bathroom,, were you get to enjoy the noise from the bathroom door to flushing not include the smell,,, I wonder why you guy charge more for seats with space and you don't give discount for the worst seats in the plane,,, The lady complained and they changed here seat I had to stay there and not be able to sleep for more than 5 mints, from the reasons that I said before,,, by far the worst experience,
Cons: Bags didn't get loaded, plane delayed. Poor customer service.
Pros: The Air Canada Rouge crew was young, efficient & courteous; seats were good; and it was the only direct flight that I can get that day, at a convenient time during the daytime.
Cons: Better entertainment ( u can only get them streamed to your own device), and maybe a bit better food.
Pros: Did not board because you screwed up my reservation
Cons: Not screwing up my reservation!
Cons: You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular.
Cons: Delayed boarding, crew very friendly, polite
Pros: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!
Cons: late flight once again
Pros: Fligth attemdance atention
Cons: Delay in the departure (40 min)
Pros: The crew was friendly. The boarding process was very organized.
Cons: The seat and entertainment were terrible. The TV worked only in the last hour and the seat was not comfortable. No leg room, and the passenger in front of me wasn't considerate -- I couldn't move in my chain when his chair was down).
Pros: The crew was professional. Plenty of space to store my carry on bag overhead. I also like the safety video at the beginning, featuring actors and comedians.
Cons: I have no complaints about this flight.
Cons: The breakfast croissant filling was disgusting!
Pros: Crew was amazing
Cons: British Airways just get the basics right. One carry on one personal item. Friendly staff. Comfy seats. Honestly I don’t know what more I could ask for outside of USB ports.
Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.
Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.
Cons: Seats are too small
Pros: I got a seat with more leg room and it was much more comfortable
Cons: Boarding was a bit frantic because of the lines at the airport for customs
Pros: More leg room
Cons: No movie or entertainment
Pros: The plane was nice and clean...had just been renovated
Cons: I can’t believe therebwere no flights from MIA to RDU from 11:30 to 4:30 :(. (Original flight was a 3.5 hour layover and that was bad emough)...and then it was changed to this flight:(
Pros: The crew was u professional at the gate and the flight attendant that spoke on the overhed was hard to understand
Cons: Not flying AA
Pros: The crew was nice, there was a lot of room on the plane because it was so delayed.
Cons: It could be on time.
Cons: Flight delayed by 2 hours due mechanical issue Missed connecting flight Waited in line for 2 hours for a hotel comp. had to pay 20$ to get to hotel because there was no shuttle Still stuck in Dallas. Never made it to Sam fran. Extremely disappointed I expect compensation
Cons: Never made it
Cons: The airline should upgrade the entertainment system. Besides that it’s good.
Cons: Too many screaming babies and toilets that didn’t work along with the crew that didn’t care.
Pros: too short to judge, but arrived before schedule.
Cons: Too short to judge
Pros: Horrible airport security measures- missed flight Kayak failed to assist. Airlines and airports horrible in assistance
Cons: Bag did t arrive no one to talk to horrible service no home delivery I have to keep going back to airport and talk to stupid young guys who talk too much and do nothing
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