Pros: "Nice service and excellent staff will recommend Emirates airline to everybody"
Cons: "Unfortunately there were many babies crying and poking around the entire time, but that can’t be helped. Everything airlines related was great though."
Pros: "Crew were rushed. Wifi didn't work. Lost my luggage on one flight!"
Pros: "The crew was forgetful and would always pass by me when it was time to serve"
Cons: "I don't know, maybe it I took another carrier"
Pros: "amazing customer service. great seats and interior. well on schedule."
Cons: "no window seats were available just some time after check in was open(at least when i got notification). Got airplane ears- pressure issue. This has never happened to me before."
Pros: "it was good, i like all the services from staff."
Cons: "I haven’t received my bag yet. It’s been 4 days"
Pros: "For an economy seat, was very comfortable!! Love the food."
Pros: "This leg was generally worse than Boston to Dubai. The airline staff were less polite, borderline rude."
Cons: "As above"
Cons: "If you want upgrade you should bay 2100 USD why it’s a upgrade not new ticket !!"
Pros: "Every thing is very good"
Cons: "The cabin crew seemed to be too overwhelmed by their responsibilities and were rude at times."
Pros: "Comfortable seats, nice crew, good entertainment selection"
Cons: "The boarding process by bus transfer in Dubai was quite long and convoluted. The food options were limited and overall low quality"
Pros: "Great crew. Not so good food. flat bed is a blessing. sleep throughout the flight."
Pros: "Comfortable seats, good entertainment and nice crew. The flight was good so I could sleep from time to time."
Cons: "The flight was supposed to have one stop in Dubai. But the return route was changed so we had 2 stops, one in Dubai and another one in New York with long hours until the next connection. I arrived in Seattle a day later which made me lose a working day."
Pros: "Crew, food, service"
Cons: "No respect from other passengers, lots of kicking seats, pulling on seats, babies crying. I will not take an Emirates flight from Dubai to Chicago again. I will choose another airline."
Pros: "Good serevice"
Cons: "food provided is not good. All western style most passengers are from Asia"
Pros: "Air Plan 380 is comfortable"
Cons: "Delay in flight, for food there was in the menu to option, but actually only one available. The touchscreen was not responding well."
Pros: "a vast improvement on the flydubai flight that took me there"
Pros: "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
Cons: "The food was average"
Pros: "Flight was quite empty and boarding was swift and easy."
Cons: "Seats are cramped and uncomfortable"
Pros: "Crew was extremely accommodating and friendly."
Cons: "Too cramped- very uncomfortable."
Pros: "I didn't like disemabarking and being walked to a bus and then being transported to the actual airport"
Pros: "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
Pros: "Crew was pleasant and friendly."
Cons: "The plane seemed old compared with my flight to Dubai the morning of May 4, 2017."
Pros: "Good sleep is most important & emirates is very good in this regard. Food is only fair especially the hot food served at dinner. Wines served are generally of a good to a high standard. Some crew members are better than others. Some are really excellent including any of the Irish members of the team - they always standout with their warmth, friendship & ability to read people & situations."
Cons: "No toilets in departure lounge! Delay of 30 minutes sitting with hardly any oxygen in cabin thought I was going to pass out. My last flight with Emirates."
Pros: "Emirates allows you to start inflight entertainment as soon as you board and are seated. That makes any wait time more enjoyable."
Cons: "This particular flight was full. And I believe they may have been understaffed. I received my special meal but then the drink service didn't come around until most people were finished with their regular meal service. They didn't serve drinks and meals at the same time, for some reason. And the meal clean up took place way after everyone finished eating. It was an unusually long wait. This was surprising coming from an Emirates flight."
Cons: "In this flight the flight attendant thought she was doing us a favour,although seated in 26F,preference of food was finished,there was no Pepsi,and felt I was treated badly because of my color and dress mode."
Pros: "Nice experience happy"
Cons: "Leg room little short"
Pros: "Everything was on time. Very comfortable. Nice service."
Pros: "Great service and staff, best food I've had on an airline, great legroom in economy. Overall awesome, in my opinion."
Pros: "GOod food and prompt"
Cons: "Lost baggage and no compensation or communication about whereabouts for 4 days. Expensive layover hotel with poor service"
Cons: "The screen blacked out mid flight (on a 16 hr long flight!) and there was nothing anyone really tried to do to fix it except 'reset' which did nothing. Unfortunate this happened when the flight was so long."
Pros: "The selection of tv shows and movies was excellent. Very diverse. The crew were also very responsive to anything we asked (water, questions, etc...) They gave me good advice regarding my connecting flight."
Cons: "The plane was an older model, so the touch screen was a bit unresponsive. Our tvs were shut off for the first two hours because of a glitch."
Cons: "The overall experience and lack of response to rectify missed connecting flights, damaged luggage and overall bad customer service for an airline that wants to advertise its pride and attention to service. Much can be improved."
Cons: "Not having enough chicken food by the time they serve the last few rows."
Pros: "On time. As comfortable as coach can be. Crew was friendly and helpful. The bag checkthrough/transfer from flydubai to emirates worked fine."
Cons: "Cabin temperature could have been warmer. The seat backtouch screens are aging a bit. They don't track well on the edges of the screen."
Pros: "Great airline and staff!"
Pros: "Clear and firm boarding instructions - captain updated flight status. Helpful and patient crew. Clean toilets. Prompt disembarkation."
Cons: "Food for main a bit tasteless and dry"
Pros: "Unlike most reviewers, I never have a good experience with Emirates.However, Crew (this time) was very accommodating and did their best to make this a comfortable trip."
Cons: "Boarding was delayed about 45 minutes. We were called to board but left standing in the tunnel while ground crew cleaned. We began to taxi and people were still storing their luggage and walking around."
Pros: "Food was good and plentiful. Crew was attentive, but stingy with liquids."
Cons: "Connection was too short and airport too big. I had to literally run through the terminal and my bags didn't make the flight. Window seats on A380 are too far from window to sleep comfortably."
Pros: "Standard emirates flight..."
Cons: "Old equipment b777-300er. Not a380. The entertainment unit was literally broken.. video would not work properly... horrible seats compared to a380s"
Pros: "Entertainment and the food"
Cons: "Can't think of anything I didn't like."