Daily cleaning, installation of cabin HEPA filters on flights from Texas to Baden-Wurttemberg
|January||Best time to beat the crowds with an average 4% drop in price.|
|June||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$1,104||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines, Air Canada and Finnair have all waived their change and cancellation fees on flights from Texas to Baden-Wurttemberg. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Cons: "Swiss perfect as always, Barcelona ground worker disaster, as always...."
Pros: "Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious."
Pros: "The food was amazing"
Cons: "Swiss precision"
Cons: "Crew was excellent Seats very short on leg room and hard cushions"
Pros: "On time arrival"
Cons: "Boston -Zurich, the most uncomfortable seat possible. I am 5’2 and I barely fit.... Seats are way more comfortable on European flights."
Pros: "The. Crew were amazing"
Cons: "Lpst my luggage"
Cons: "The plane was ancient. offer wifi- at least be able to pay for it. charger outlets."
Pros: "Nothing stood out"
Cons: "Nothing Stood out"
Cons: "I would have liked a better selection of movies and TV series and games"
Pros: "The plane wasn't totally booked and very clean"
Cons: "Lost luggage’s. Delayed trip"
Pros: "Good flight"
Pros: "We were about on time"
Cons: "No power outlet, cramped due to passenger reclined fully also made using entertainment screen impossible."
Pros: "Nothing remarkable"
Cons: "I got up to use the bathroom and I was seated in the 10th row. When I was trying to make my way back to my seat, the beverage service had started. They were at the 12th row and after bumping into me, the flight attendant asked me to back up and wait until the beverage service was over to go back to my seat. This was a flight from Frankfurt to Zurich, only about an hour long, and I would have easily spent half of it standing up had I complied with their request. I had to be pushy and ask them to just back up the cart 2 feet so I could get to my seat, which only took them 5 seconds. This was a very rude, illogical, and unreasonable request from the Swiss Air crew."
Pros: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."
Pros: "Stewards were friendly; snacks were good"
Cons: "space at my feet!"
Pros: "Excellent food."
Cons: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."
Pros: "The flight attendants were very attentive and professional. Food and snacks were tasty and Proseseco delicious! Upgraded seats were worth it for a long flight."
Pros: "There was a half hour delay due to some no-show passengers. The flight was delayed while their bags were removed. The problem was explained well. The flight crew seemed to made up for much of the delay by flying faster or more directly so the total flight time did not increase by 30 minutes. Fortunately this was our final flight segment so the delay was not a problem."
Cons: "The line at the check in was quite long. Luckily I had only carryon"
Pros: "Swiss has amazing crew. Incredibly polite and accommodating. Their food (for economy class seat) was very good to excellent. The new Boeing 777 is also a smooth plane to ride."
Cons: "The boarding process in Zurich was a free for all. There is not a "method" to their boarding (i.e. by row or zone) so all 300 passengers crowded around the gate. We paid $100 for exit seats but the seats were barely wide enough for me...a medium built thin male. Unfortunately this appears to be the trend. Swiss would do well to have a wide economy section."
Pros: "Overall very pleased with the airline"
Cons: "The only complant I have is not enough leg room but the price was great so it was a compromise."
Pros: "Easy. Pleasant staff. I felt safe and happy."
Pros: "Good service inflight"
Cons: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."
Cons: "Food: not so good! Entertainment: in the section of the new releases movies was old not new:) And my bag didn't come on the and :("
Pros: "Good seats - comfortable Attentive service"
Cons: "Found my business class seat given away to a lady with a dog. Mine was window but with extra table next to aisle. She had aisle seat but with exactly the same configuration. Idea was she would place the dog on the table space next to her seat. It would be exactly the same for both seats. Do not know what they were thinking. There were other business class seats on the other side that had the table space ext to the window away from the aisle. That would make sense for the lady with dog. Business class was full and I was the last to get on, 45 minute connection in Zurich from terminal A to E, my seat was given. But as I objected, they moved the dog lady and gave me back my seat. But they never asked a person in the seat that would have made sense to give her to trade seats."
Pros: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Cons: "It was only an hour long flight, and I slept most of the way. From what I could tell, the staff seemed friendly. Only complaint would be that on the way to the plane (we had to take a bus) we were packed in like sardines and it was very hot. Once we got to the plane, we were left standing in the bus for a couple minutes. Because of the heat, I thought I was going to pass out."
Pros: "The steward was friendly"
Cons: "1) Assigned seat but was allowed to change seat 24 hours before online check in but at baggage drop off at airport, I was shocked that Swiss Air did not abide to our selected seats changed and gave us the initial seat assigned. 2) At airport check in, none of the ground crew able to gave us good explanation or assistance. 3) Enterainment has to reboot twice. Audio selection cannot be play. No USB port for charging phone."
Pros: "service personnel were excellent. Espresso is great."
Cons: "Business class main meal was disappointing."
Cons: "We have bought our seats, but in the airport it was found that our seats were assigned to somebody else and nothing could be done to give them back to us"
Cons: "No where was it mentioned that the fair doesn’t include check in item. I had to pay Euro 30 extra."
Pros: "Flight attendants were sympathetic and helpful."
Cons: "Delay after the pilot ensured we would arrive on time with the delay."
Pros: "Quick boarding"
Pros: "1. The crew was very friendly and polite. 2. The food was good. 3. Service was good."
Cons: "The flight is long. It will be good to have an area in the plane for some physical exercises. Sitting motionless during long time is not healthy for everybody."
Pros: "Perfect service, on time"
Pros: "The staff was wonderful Pleasant, quick with requests , very professional"
Cons: "I get motion sickness and found it strange they no bags were in the magazine pocket. Had to ask for it and wait"
Pros: "Left and arrived on time"
Cons: "Seat cramped"
Pros: "mtl to Zuric was t"
Pros: "The airplane was pretty new with decent space."
Cons: "The swiss airplane did not leave on time, it had at least 30 mins delay. This delay did not get recuperated during the flight. The connecting flight did not wait for about 20 passengers. We had to spend a night in Zurich."
Pros: "movie was a holocaust film for yom hashoah"
Cons: "crowded food pretty bad late"
Pros: "Great tasting food and lots of movies to choose from"
Cons: "Wish they would board the plane from the back to the front. Maybe that would eliminate the back up in the aisle during boarding times."
Pros: "Easy boarding."
Pros: "In time Nice service Delicious Meals Great Movies"
Cons: "No priority for boarding with Children No internet on Board"
Pros: "Great Movie selection Got fed a lot (2 meals, 2 snacks, and many beverages) Boarded early and got going to take off early Split up the meals/ snacks good to make the flight go by fast."
Cons: "People rude and inconsiderate about sleepy across multiple unused seats, overall had nothing to do with the airlines and flight."
Cons: "Cabin too cold and poor snacks so 1980’s."
Cons: "Good for now"
Pros: "Crew was awesome! Service was quick!"
Cons: "One flight the plane was quite warm and the air overhead was blowing warm air.. didn’t cool down until we were preparing to land and then it blew warm air out again.."
Cons: "Not a thing!"
Cons: "Communicating take off time!!! It changed multiple times by one three hours and ended up flying the next day!"
Cons: "Delays both in DETROIT and a huge delay in Shanghai."
Cons: "Great flight. We were delayed but the crew kept us well informed and tried to make up time in the air"
Pros: "The check in process was smooth and the flight crew were pleasant"
Cons: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"
Cons: "Got to final destination, baggage was discovered to be lost somewhere between Dallas and Bahrain"
Cons: "Seat assignment with Economy ticket."
Pros: "The crew was great. Flight was on time. Although crowded, boarded went smoothly."
Cons: "Checking bags in Reno was a bit chaotic. Only one representative was there to assist when we arrived an hour before the flight. When others arrived to assist, people went directly to counter and were helped before those of us who had been waiting in line. My seat back screen did not work ."
Pros: "The crew was very polite and accommodating."
Cons: "Seats are uncomfortable and tight."
Pros: "It was a brand new 737-900 with legroom, atmospheric lighting, very quiet engines, and LEGROOM in coach. The flight crew was top-notch as well."
Cons: "Nothing. Delta did very well with this one."
Pros: "Everything A-Z"
Cons: "They sell the headsets for $2!!!!!!"
Cons: "Boarding was like a cattle call....my headrest was broken so couldn’t sleep upright but face down....seemed like a plane that large would have more bathrooms"
Pros: "Arrived on time and smooth flight though it was completely full"
Cons: "The flight crew were great"
Pros: "Attentive and friendly crew, great entertainment system"
Cons: "Flight left late due to problem with cleaning crew, seats are uncomfortable, snacks were stale."
Cons: "The worst flight I have ever been on. Sat on the plane for an hour before taking off with no AC"
Cons: "There really needs to be a way the airlines can better make seating assignments. I was in a window seat and the woman in the middle seat was so large that her arms took all of the arm rest and some of my seat area. Even crossing my arms I was unable to not have her arm up against me."
Pros: "Quick and easy"
Pros: "Everyone was friendly and got us to our destination"
Cons: "Direct flight, on time arrival"
Pros: "everiding si so good thanks this is my 2nd time lovet"
Cons: "so organais tritment so good everiding lovet"
Pros: "Flight was on time with enough connection time to board with zero issues"
Cons: "No problems on this trip"
Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Pros: "The Delta flight was such a pleasant contrast to the funky Interjet flight that I took from L.A. to Mexico that my Economy Class felt like First Class."
Pros: "Entertainment. Large overhead compartments. Clean."
Cons: "The temperature in the plane was too hot and made for a very uncomfortable flight. The individual air conditioner spewed out hot air. My kids and I took off as much clothing as possible and still remained hot. We were putting ice on our wrist to try to cool down! I sat with my hand against the window to capture some cool air. We were in Row 37. I am not sure if we were in a hot seat or if the other passengers experienced the same."
Pros: "Not much to like."
Cons: "our connecting flight was delayed 12 hours. The person who checked us in for the flight to Idaho falls checked our baggage for our return flight home, which was an entire week later. So our baggage got sent back to our starting destination and not Idaho falls"
Pros: "Great flight. Excellent pilot and the head steward or whoever was giving us update information was excellent."
Cons: "Would have liked a meal offered after a long delay."
Cons: "The delta studio didn't work with Android 8"
Pros: "Amazing service!"
Pros: "Standard Flight boarded fast everything went smooth"
Pros: "The flight was great, the food really tasty and really nice plane."
Cons: "Standing in line for 5 hours without knowing what I'll be able to do. My entire body still hurts!"
Pros: "We flew a plane that had 2 row seats. I booked that for my daughter and me as well as seats ahead of an exit so we would have no one behind as. Great seats and they reclined quitea bit. We were very pleased."
Pros: "On time"
Cons: "Delayed flight, mechanical"
Pros: "I had my own entertainment...none on the plane. No food...just pretzels."
Pros: "Getting updates on the phone allowed me to stay put and work instead of running back and forth to the gate."
Cons: "Flight was supposed to get in at 10 pm and we did npt end up getting in until 2am"
Pros: "The seats were the widest with the most cushion and padding I've ever had on any flight, I think all their seats were like that. The plane we were on had more leg room than your average flight. Also the backs of the chair were very tall, leaving even mpre head room perfect for tall people . I fly a lot and sometimes my knees hit the seat in front of me or when they recline it shoves the tray to close to you. Not on this flight there was enough room for me to lay back in the seat had the adjustable headrest that went up and down and also curved in to hold your head from falling on your neighbor next to you. Love the fact they had the USB plug-in in front of you. And the crew constantly kept coming through to empty trash and offer beverages. The plane was clean bathrooms in front and back of the airplane. Over all quiet engine and we were above the wings. Temperature good."
Cons: "The crew member that was checking in people at the gate would talk so fast we could barely understand what he was saying on the overhead announcement. I was traveling with someone who was hearing impaired so we were unaware of that they were getting ready to board. The electronic TV monitor wasn't updating to say boarding to notify people that would be helpful for the hearing impaired. Or--if a crew member is muffled on the announcement or talks too fast you can't understand or know what's going on. The most frustrating thing for me and my daughter we were both expecting to use Delta online entertainment. There are no monitor screens in the seats in front of us on this plane. So we were able to use our phones, but it would not download and once It finally downloaded we couldn't upload any of the movies. Connection speed way too slow. The warning said there were too many people on it at that time. Also I like it when they offer free headphones for people that don't have them. An example that would benefit people that don't want to listen to loud people on the plane or babies that are crying."
Pros: "The food has REALLY improved!! GREAT CREW!"
Pros: "gate personnel delivered bad news routinely"
Cons: "contingency planning was zero to get flight crews to next flight..."
Pros: "Overall service, food, entertainment was good. This was a Virgin Atlantic flight to New york with a connecting flight to LA."
Cons: "The time between the two connecting flights made it impossible to make the next flight. Between waiting for customs and my luggage by the time I made it to check my bag again it was time for the flight to leave. There just isn't enough time and it looked like everyone missed their connecting flights."
Pros: "Many passengers did not have seat assignments and we also ran out of over head storage resulting in many additional bags to be checked at the gate(mine included) but the crew and staff at the desk inside laguardia work quickly and efficiently to get everyone boarded and we ended up landing 15 minutes early."
Cons: "Seating was extremely cramped and the in flight wifi quality was poor, couldn't even watch an hour long movie (on a 2+ hour flight) because of the amount of buffering."
Pros: "Frontline staff were nice."
Cons: "Our flight was canceled last minute. Instead of a direct flight to start vacation, we ended up with a five hour layover in Atlanta. And to top it all off, they tried to double charge us for a checked bag fee."
Pros: "I was mid to rear on the plane, overall good seat. If only everyone could deplane at once. Otherwise a very good, polite flight."
Pros: "Crew was not helpful. Our flight was diverted to Memphis to refuel due to bad weather in Atlanta. The crew would not contact the Atlanta base about connections. Although I ended up making my connecting flight (as it was delayed 2 hours) my baggage has yet to arrive."
Pros: "inflight staff are good but on the ground staff at airport need a great deal of improvement"
Cons: "Delayed arrival at Bangalore by more than 1 hour."
Pros: "Staff was very good"
Cons: "Plane was very warm"
Pros: "No delays."
Cons: "The entertainment monitors were SUPER laggy with response. Image quality wasn't great."
Pros: "Crew was very professional and efficient! Flight was fairly on time"
Cons: "Selection of movies was not the best I've experienced"
Cons: "Flight attendants were rude, inattentive, and unhelpful. Made us put both carry-ons under our seats while other people had both carry-ons in overheads. Super uncomfortable flight and terrible experience."
Pros: "Food and beverage service was excellent."
Cons: "Cabin temperature was way too hot. Leg room was too small"
Pros: "Lots of entertainment. Everything fine."
Pros: "Heathrow had a lot to offer between flights. Our gate was in the middle of everything."
Cons: "We were late boarding, which left very little time to connect with my next flight in Frankfurt."
Cons: "Flight was canceled, no information given, no compensation offered. Next day took the same flight. Bad food, uncomfortable seats, and this was in business class. All around Lufthansa is like a US airline. No thanks."
Pros: "The plane was clean. Some of the attendants were very kind and helpful about our situation (the plane left 35 minutes late from Athens and we were in danger of missing our next flight to the US). Food was pretty good. Small portions as usual."
Cons: "Pretty big delay before departure, ended up in very stressful conditions for the rest of the trip. It became pretty obvious that we were cutting very close to the boarding time for our next flight (arrival scheduled for 4:05 pm and our flight to Chicago barding on 4:20 pm). One of the flight attendants kindly offered us to move up to the front seats of the plane on the last 15 minutes of the flight (with our luggage) so that we can exit as soon as possible. We moved (per his suggestions) and we were treated rudely by the young lady attendant of the Business Class. We explained that we moved after the suggestion of their other flying attendant. She called her supervisor on us, who in return, rudely, arrogantly and loudly started to berate us on how we "dared" to move ourselves to the Business class. After explaining the whole story again and showing her the tickets, she allowed us to stay to those seats for the last 10 minutes of the flight. We asked if an airport cart could be called to transfer us to the next gate, and they said no. We asked for information on the gate for Chicago and they did not provide one. Unfortunately, the plane landed very far from the gates. We had to enter the airport bus, which traveled for about 15 minutes before we got on a gate. There, we faced about 35 minutes of passport procedures and waiting lines. At that point, 5 minutes before our plane for Chicago was supposed to take off, we asked the passport pre-check officer what we should do (we assumed we would be missing the plane at that point) and he told us very rudely "When you REALLY miss your plane, then come back and ask me"!!!!!!!!! Then we passed through passport check and we were told to run to our gate (which by that time was no longer showing on the computer screen, and we knew about the changed number, ONLY because KAYAK sent the update to us-THANK YOU!!!). We ran for about 12 minutes. We arrived at our gate late by about 25 minutes after our flight was supposed to leave. There we were asked why we were running and when we told the guy who screened our boarding passes he responded "Well, running is good for your health..."!!!!! At that point I would have liked to give him a piece of my mind...We were told by the same guy that due to airport security issues, Frankfurt airport had so many delays in the last couple of weeks that planes know to wait for the late passengers. Couldn't someone have told us that before? We have NEVER been treated so poorly by an airline and we will NOT fly with them again. The LUFTHANSA customer service was terrible. We have not encountered such arrogance and lack of information for many years...Shame on them! AND we were not the only Americans running. There were families with little children and older people, etc etc, just because the Lufthansa attendants and ground crew did not feel like giving us the information we needed!!!"
Cons: "Flight was delayed 4 hours and resulted in missing FRA - DEL flight. No help at Air Canada with rebooking missed flight."
Pros: "Smooth flight. No complaints"
Cons: "No complaints."
Pros: "Cabin Crew was very pleasant and supportive of families with children"
Cons: "The seats are designed for individuals who weight less than 100 lbs and no taller than 5'5". Granted, this was an economy seat. However, I should be able to sit in a seat without the seat in front of me literally 6 inches away from my face. I have traveled internationally countless times, but never have experienced such an uncomfortable flight. I will never fly with Lufthansa internationally again.not because of the crew, because their head office insists on squeezing every inch out of their planes without regard for passenger comfort."
Pros: "everything was ok ."
Pros: "The crew was personable"
Cons: "Not enough recent television"
Cons: "Small leg space"
Pros: "Despite the tight connection we made the flight to barcelona, a special work around bus was used - very effective."
Cons: "Flight was delayed in take off due to weather and arrived late making connection to barcelona tight. Audio visual system on flight was poorly responsive"
Pros: "The flight attendants were very friendly and welcoming and eager to help. The flight was comfortable and had nice accommodations."
Cons: "The breakfast meal was a little different."
Cons: "A kid next to me keep shifting and kick me and nudge me all the time. His dad was trying to stop him from moving too much but couldn't control entirely. I kept waking up"
Cons: "Food was lousy. I have not flown L for sometime, but the food was lousy. I don't remember it being this bad previously. They ran out of rice and chicken...and served me beef... The chicken was on the bone, instead of being off the bone...so harder to eat in small space."
Pros: "Everything just sort of fell in place. No complaints!"
Pros: "With a long flight, just not enough seat or leg room for coach."
Cons: "Cramped seating."
Cons: "Aircraft not comfortable at all Crew was late (due to storm?), flight landed 30 min late"
Pros: "direct flight"
Cons: "only one type of food offered. presented in a rude way."
Pros: "Nice flight not much disruption, Silent plane for a way back seat Nightflight was excellent handeled"
Cons: "Seats are too close together I had nicer meals on lufthansa flights."
Pros: "Crew was excellent, seats comfortable enough, tons of in-flight entertainment"
Cons: "Flight was overbooked and we nearly didn't get seats - I know this happens but it's especially aggravating and stressful for big international flights, and not worth putting your customers through the worry, IMO. We shouldn't need to worry about whether or not well get on the flight (and I'm sure some folks didn't...) when we paid so much for the tickets."
Pros: "I havd to buy a whole new flight. from mechanical errors. it was horrible. I have no help"
Cons: "thet lost my bag. two days later still not reunited. pasta dinner was horribly pasty"
Pros: "Movie selection was great, food was ok as was the service."
Cons: "Boarding and deplaning was nothing short of a cattle call. No plane ettiquette and no direction from the crew on how to properly deplane. I am a 6'2" tall person stuck in between two 300+ men. Not only did I feel uncomfortable I felt unsafe. When I asked if I could upgrade to premium economy or even business it was a straight no without even looking in the system to see if their were open seats. The girl in front of me ate with her seat reclined which allowed me a whole inch of space to bring my food to my mouth. Terrible airline and terrible experience. If I could cuss in this review I would."
Pros: "first time in the new economy plus, was a pretty good experience-- food comfort, etc."
Pros: "Exceptional service and quality. Flew economy but treated like first class. If I travel abroad again Lufthansa would be my number one choice."
Pros: "Onboard real meal and multi-lingual crew very impressive"
Cons: "Engine malfunctioned. Flight delayed 7 hours. All connections missed. Spent night in marginal hotel in Frankfurt."
Cons: "Food was not satisfactory compare to other airlines like BA Everything was excelent."
Pros: "Most everything"
Cons: "Flight left an hour late and with no explanation"
Pros: "Efficiency, courtesy, professionalism."
Cons: "Everything. No compensation given either"
Pros: "Friendly staff and comfortable trip"
Cons: "I tried to pay for extra luggage online a day earlier, but that function was not possible through the lufthansa website. I called the service center and the representative insured me he had reserved 1 luggage for me and that I could pay for it (the cheaper price) in the airport. That, ofcourse, was not the case. The lady at the checking counter found no evidence of my phone call and reservation, and had to pay the full price."
Pros: "Great people working for luftansa."
Cons: "Television didn't work. Extremely tight seating."
Pros: "great and pleasant service, caring and helpful, frequently offered beverages, delicious vegan option, great movies selection, not much turbulence, overall like Lufthansa the best: reliable, on time,"
Pros: "Best crew ever. By far most friendly staff and excellent service."
Cons: "Nothing that I know"
Pros: "When we fly Trans Atlantic, we always hope it will be with lufthansa! Sometimes they use united as a carrier and it us never as good as lufthansa!"
Cons: "Cabin was cold the entire flight, the blanket was not enough."
Pros: "Food and eating with proper utensils, Brandy after dinner"
Cons: "Entrainment center glitch. Headphone quality."
Cons: "The connections for audio wasn'y working, false contact..."
Pros: "Food was very good, and the service from flight attendants."
Cons: "Delays, and the lines to board took too long."
Pros: "The crew were amazing; very helpful, polite and caring"
Cons: "Food should be less but better quality"
Pros: "The flight attendants were amazing. I bought the extra legroom seats and they were so worth it! I couldn't even tough the seat in front of me. Free wine. And the movies on your personal screen were all really good. Probably the best flight I have ever been on."
Pros: "The crew was especially great!"
Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Pros: "Professional crew. Good simple check in."
Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."
Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Pros: "The seat was a little uncomfortable but the crew were amazing."
Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"
Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."
Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Pros: "Helpful and kind crew"
Cons: "I wish there was WiFi"
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Pros: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Cons: "There were several flight delays and gates were changes a few times."
Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"
Cons: "My suitcase didn't come with the airline."
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Cons: "You are almost always late!"
Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Cons: "Boarding was confusing and disorganized"
Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Pros: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Cons: "Flight departing late."
Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Pros: "Lovely staff, good food, great movies."
Pros: "Pleasant flight"
Pros: "Good multi media access and content"
Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "Same as above"
Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"
Pros: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"
Pros: "Crew and food"
Pros: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Cons: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."
Pros: "A350, very comfortable and quiet. Good crew and pleasant flight"
Cons: "cabin temperature was a bit too high through the night."
Cons: "Clean up the planes better"
Cons: "Things were very scratched"
Pros: "I liked the window seat."
Cons: "They didn’t talk much about the landing card."
Cons: "I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience."
Pros: "Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience."
Cons: "Limited controls on the entertainment."
Cons: "Good airline teamed up with crappy American brings them down. Don't waste money!!"
Pros: "I got an extra blanket."
Cons: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."
Cons: "Nice crew. Basic services. Early arrival."
Pros: "excellent service, loads of attention, good gluten free food choices with a finnish twist"
Pros: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Cons: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."
Pros: "Express customs and immigration for connective flights with individual passes!"
Cons: "Total disaster. Back up lines at AA JFK . Staff at a loss, equipment ? Shortage of bins, no supervisors , ... deliberate chatting and slowing down upon manually going through majority of carry on."
Pros: "I really enjoyed the flight...everything was smooth and we arrived on schedule."
Cons: "long waiting time in the bus before the flight"
Pros: "We were kept informed about the delay"
Cons: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"
Pros: "Good imfo"
Pros: "Typical service and level of attention you'd expect in business class. Great food and wine selection. The amenity kit has exactly what's needed and not more."
Cons: "Only 1 hour of Wi-fi included - seems strange for business class."
Cons: "Flight was late, I had to spend my own money to go to another airport, because I was late to my flight, so they had to re-book it. Awfull experience. A lot of stress"
Pros: "The food was surprisingly pretty good"
Cons: "It was an old plane (A330-300). The seats are not very comfy, not much leg-room, and not very stable (i.e., when others are getting up in front or behind you)"
Pros: "The food and the crew were excellent."
Cons: "My family's seats were separated by several rows. The airport gate was not manned until several minutes before boarding time. We had to ride a bus to board the plane. There was an extra passport check. The plane had a very old and outdated entertainment system."
Cons: "Toilets were gross."
Pros: "Excelente timing and organized to take us to the plane"
Cons: "No crew speak very good English it was really difficult to understand them"
Pros: "All standard service, nothing extremely good or bad."
Cons: "Not offered a beverage ."
Pros: "Seats were larger than expected - more comfortablethan most airlines."
Cons: "Flight entertainmenot working well Frankfurt airport had no free wifi."
Pros: "They moved my boyfriend and I from the back two seats on the plane up to the front with four seats across the middle! This was amazing for the long flight and allowed us to be very comfortable throughout the flight. Great service as well with three food servings and constant trash pickup."
Cons: "Woman in front talked endlessly"
Pros: "Friendly staff, frequent food, frequent drinks (including wine) included in price of fare."
Cons: "Boarding method. Should board people furthest from the front of coach first to avoid clogging of aisle."
Pros: "Airplane was pretty spacious and clean and it had all the amenities of a newer plane"
Pros: "It seems a bit unfair to rate Finnair, when the flight was serviced by Iberia...that being said - everyone seemed to be put out by any request or basic question. The movies were really good and (UNLIKE the flight from Chicago to Madrid, where i was told they didn't do that) the stewardess on the flight home didn't mind giving me a second glass of wine."
Cons: "the people at the boarding desk in O'Hare were rude & indifferent. The flight attendants on way to Spain were non-existant The food was comically awful!!! The man at the check-in desk in Madrid could not have been ruder or less helpful (Hopefully for his wife's sake!) The food on the way home again was unfortunate.....that can NOT possibly be the best food any company can find in Spain. Hell - wed have been better off with a cheese & ham plate with some bread!!"
Pros: "Polite and friendly flight attendants, smooth boarding procedure"
Cons: "Trash everywhere on the plan by mid flight.... Broken tv screen"
Pros: "Crew were friendly, helpful and efficient Entertainment was very good, especially on outgoing flight"
Cons: "Broken a/c on one flight, sweating buckets No leg room at all on outgoing 747 Disgusting smelly BO passenger on return flight"
Pros: "The crew members were pleasant"
Cons: "I had to pay an additional fee of $327 because I had a infant riding with me on my lap."
Pros: "Overall a great flight."
Cons: "Breakfast not their best meal. No tea or coffee served, very disappointing."
Pros: "Flight was not super crowded. Crew were lovely."
Cons: "No seat back entertainment...had to endure The Charlie Brown movie, Nelson Mandela biopic and lousy boxing movie. Seats extremely small...would have been awful if plane was at full capacity. Plane very dated...no frills"
Pros: "Temperature on flight was comfortably cool. Food was delicious and flight attendants were pleasant and attentive. The flight was full but service was prompt. Very enjoyable!"
Cons: "The lighting on my screen made it difficult to see it very well...adjusting brightness was not effective. Also, the programming selection was somewhat limited and it would have been nice to start a movie when you wanted instead of waiting."
Pros: "Polite and helpful crew and great entertainment systems."
Pros: "Excellent service - on time, comfortable and great food!"
Cons: "Some staff were a little abrupt, but very efficient and helpful."
Pros: "Very friendly crew; easy boarding; lunch was tasty; pleasant trip overall."
Cons: "When I arrived at CMI no ticket was issued for my second leg, so I could not use the internal transit bus to at Terminal 5 at ORD ("for ticketed passengers only). I had to exit use the external train (which was delayed) and go through the very slow Terminal 5 security. Almost missed my ORD-LHR flight (arrived at the gate after the official closing time)"
Cons: "This is 2016 and to have planes that don't have in seat screens for entertainment is ridiculous. This was over a 9 hour flight. Won't choose your airline again because of this."
Pros: "I was feeling very comfortable, the hospitality was excellent, the flight was great Thanks very much on everyone"
Pros: "Movie selection was excellent."
Cons: "Uncomfortable seats and tight quarters. First class was too expensive."
Pros: "Got a very nice vegetarian meal"
Cons: "Entertainment system didn't work"
Cons: "Outdated entertainment system. Furthermore, little selection of movies to see--for instance, the "international" movie selection included only two episodes of Foyles War and nothing else. Is this a joke?"
Pros: "direct flight"
Cons: "There was a lack of air and no possibility for individual airing your seat, during our flight we had to stand in the back because we were almost passing out of overheating 30 Celsius plus heat in our row. We asked for a cooler temperature and only the last 20 minutes it started cooling but then to ice cold. My audio was not working properly, at max it was still unclear. We have had better flight experiences."
Pros: "Very friendly plenty of room on a 90% full flight."
Cons: "Wished they had offered water during the flight in addition to two times drinks service was offered"
Pros: "We got there."
Cons: "This is not a Finnair, or most of the other airlines listed on the flight. It is an American Airlines flight, with an older plane with crummy seats, crummy entertainment, and lousy food."
Pros: "I reach my destination."
Cons: "Boarding was 20 minutes late. Food ... poor quality, no coffee Really a poor plane."
Pros: "The crew really were fabulous! Went the extra mile in tough situation. Accommodating and cheerful!"
Cons: "Having to wait almost 3hours to finally leave ground."
Airlines flying from Texas to Baden-Wurttemberg have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Texas to Baden-Wurttemberg
Masks required on board, masks provided on flights from Texas to Baden-Wurttemberg
Social distancing seating
Middle seats unavailable to book on flights from Texas to Baden-Wurttemberg
Testing for antibodies, testing for symptoms for flights from Texas to Baden-Wurttemberg
Waiving of change fees. Search flexible flights from Texas to Baden-Wurttemberg