The flight was full. The young man in the seat in front of me had reclined and I asked him to put the seat up just a bit because it was encroaching my space quite a lot. Turned out he couldn't because the mechanism was broken. The choice was all the way up or all the way down, no in-between.
The seat was hard as a rock. Business class seats were coach seats with no one in the middle. Service and food were excellent.
The crew was awesome. There was a school group of about 60 14 year-olds. The food is standard greek fare, Baklava was pre-packaged like it would normally be sold in a vending machine, and it was the highlight of the meal. Plane was in great shape, and seating was like a any A319 you would experience at a national-level carrier (i.e. not like Ryan Air). Like many European airports, they bused us to the plane, so the process of boarding groups is useless, and not well understood by infrequent travelers.
Departing from the Parikia apport on Paros was chaos. It is a 3rd world airport, and my home has more square footage. Olympic Air has several instances where there are less than two hours between flights leaving Paros. Further, there are two airlines at the airport, so airport resources are limited. With only one check in desk for each airline, the folks who are getting on the earlier flight are the only people who are able to check in. So, don't get there too early to check in. Also, the airport waiting area, after you go through security only holds about 1/2 of a plane's worth of people. So, the security line also has the same restrictions as the check in desks. Depending upon what time you get there, two queues will extend into the entry road. If your plan departs within the hour, go up to the front of the building and check to see which flight they are checking in or running through security.
Every one was attentive, the food was really very good . All and all was an excellent experience .
There was no enterteinment onboard. Food was good, and service too.
It was a short flight. It did leave about 15 minutes late but other than that everything went well!! There was no food service or entertainment so can’t comment on any of that.
Not good, the seat was broken and the middle seat table was not lowering, no option on the food, despite the business class wasn’t full. In the menu offered they had fish or chicken, no chicken available when was my turn (seating in raw 2!)
For a quick trip to athens they did a great job plane was spacious, and we boarded quickly.
it was hard to find the check in at the airport no signs food was average
Plane from Skiathos was 40mins late and we arrived at Athens in a completely different terminal to the departure gate. Myself and my daughter had to run for over 15mins to get to the gate at the far end terminal and we made the flight by 3 mins. The distance from arrival and departure should have been explained, so very stress full of r myself and daughter.
The weight and balance of the aircraft was wrong. It took the ground staff 2 hours to find a forklift to reposition a large heavy crate from the back cargo hold to the front cargo hold. I watched this from my seat. The pilots told us we would be 20 minutes then another 10 minutes delayed waiting on the tower to release us.
There was a departure delay of at least one hour. We also waited in line for 40 minutes and then in the bus for 20 minutes.
It was a short flight so food and entertainment wasn’t necessary
The flight went well, but boarding via a shirtless bus was unpleasant
My flight was supposed to leave at 8:35 and arrive at 9:35. The plane took off at 9:20 and we arrived after 10am. Horrible experience and zero organisation.
Relatively good for a LCC, free water and a biscuit, free standard seat selection at check-in. Just be wary of legroom if you're tall, and the boarding process was very disorganised with no announcements and no queue management.
Do not check bags with Sky Express! We were flying from the Milos airport to Athens. Sky Express lost our checked bags. We were on our way to a wedding in Athens.. In fact, more than half of the flight’s passengers had their bags lost / left at the terminal. This was not a large plane (~50 people), so having left that many bags at a very very small airport where there was only one other flight (from another carrier) scheduled that day, is a ridiculously large oversight. Our bags were sent on a meandering ferry to Athens the following day, to arrive at our hotel 3 days later, but it was too late to be helpful. We had to buy outfits and toiletries, etc when we arrived for the event. We are filing a claim with Sky Express for partial reimbursement.
Never heard about them before and was surprised how organized and efficient they are.
These were tickets purchased with a stolen credit card number.
They changed the return flight to the next day and it interrupted the plans we had in our connecting city.
the flight was cancelled and I was rebooked twice, once 26 hours later, then another 24 hours later. In total the flight was delayed for 40 hours. Never again will I use kayak or Turkish Airlines for my travel.
It was great! Great value for the price I paid. Great crew and great food in business class
On the Boeing 777-300 aircraft there is no personalized climate control for passengers. Every time I've ever flown on this type of airplane I've been uncomfortably warm. For shorter flights (less than 5 hours) this isn't a big deal, but on longer flights where a nap is required to stay comfortable it turns into a nightmare. I love turkish airlines, but I really fo hope they upgrade their fleet. I've flown turkish air once on a newer model and had a fantastic time, so I think its the plane more than the airline.
This is my 2nd time with the Turkish airline. Would definitely recommend. In stability we connected to Indiago would not recommend, very cramped seating. No inflight entertainment..service was inferior.
Staff friendly. Business class but issue with flat bed. Incoming Turkish flight delayed. Made connection due to fast buggy but luggage did not make it. Confusion at Delhi airport
The entertainment center of my seat wasn’t working. I asked the crew many times to restart it and they that will be done by the next crew that take control of the flight in São Paulo. Bad attitude during the whole flight
Outdated business class on this aircraft, no flat bed, and even minimal recline. Couldn’t sleep at all. Laggy and outdated entertainment system. Food sub standard.
Bough tickets with luggage, but made me pay at Airport as well
Overall great airline that still provides two suitcases, has a huge hub and crew goes above and beyond to assist you. Boarding took a lot of time as there were only 2 people checking in. Also, in Istanbul, taxing took almost 30 min.
The flight boarded nice and early and this meant there was no sudden rush at the gate. The only down side was the cabin was very cold 🥶
Flight was delayed by 1 hour 45 minutes. Aircraft was cramped, dirty and uncomfortable. Boarding staff more interested in charging you for oversize baggage than getting you on board. Overall not a pleasant experience.
I didn't know that all connecting flights require online check-in two hours in advance, so I was fined 55 euros. This is a lesson learned.
There isn’t any entertainment. The food and drink was available for a price. I didn’t buy any.
On time arrival but the aircraft had seen better days and needed a deep clean.
Crazy long boarding times, messy, inexperienced, overworked, and visibly tired crew, very uncomfortable seats and no compensation for delays.
This was the worst boarding ever. We were kept in the boarding bus for almost 40 minutes without any information or update. Very uncomfortable beings squished with another 50 people and not knowing what was happening.
I bought my flight, insurance etc early and paid over £200. But had i waited until closer the time the price was much cheaper, i appreciate that it could've been more expensive but it wasn't. A better discount for booking early would be better than your current one
The lady at the boarding gate was so rude. She was challenging people being in priority and looking them up and down as if they weren’t dressed for first class. This was Ryan air priority. We all sit in the same seats. She loudly called out to embarrass a man who she believed had cheated and got in the priority line. He had a valid priority ticket and even worked for Ryanair. Also challenging visas insisting people download them until they proved on the government website it wasn’t required to print. The Ryanair employee who was challenged said she is always like this. She also pulled people from regular boarding as they were fashionably dressed and upgraded them to priority and changed their seats. That was comical. I think she felt she should be working for Emirates first class, although they would t have stood for her rude behaviour
On time boarding, on time departure and early arrival. As it should be. Yes, the comfort and benefits are very poor, but therefore the ticket is 6 times cheaper than with a flag carrier. So I am not complaining about it. You get what you pay for.
Timely departures and arrivals. The seat was slightly forward leaning which made it uncomfortable
Flight was delayed by two hours and we then sat on the runway for another 40 minutes and circled Gatwick twice making it 3 hours later landing this is very poor compared to all the other operators I’ve flown with the outbound flight was an hour late
There were not enough staff and signage to direct people to Wizz Priority lanes for check-in and boarding. It didn't feel like we were Wizz Priority holders.
Had to pay £45 to check in at the airport because I didn't check-in online at least 3 hours prior... and it wasn't mentioned on the booking / App (online check-in is only marked as "included service"). Upon landing, captain failed to land the first attempt and had to take off again for an re-attempt. Overall mid experience, would definitely pay a bit more at first to avoid this again.
Two of our boarding details were missing and they wanted to charge us 84 pounds for that, although it was totally their fault
They boarded us despite knowing we wouldn’t be taking off for another hour and boarded us into a plane who’s air conditioning was not working properly. So we were sat in a hot plane for an hour with no access to the bathroom getting hotter and hotter. A little bit of communication between the teams would have avoided this.
I planned to be working during the flight but next to and in front of me there was a family (basically all around me) who had screaming kids all the way long and they were rude and the kid was kicking me as well and constantly wanted to grab my phone etc. I was so pissed, I didn't think they will travel priority so I didn't think they'll sit next to me but they did. I asked the crew if there is a chance for me to go to another seat far away from there...And they were so kind, immediately after take off they showed a seat for me that is far away from these people. I'm so grateful for this!!! I hate that I cannot figure out these things in advance. I WOULD BE HAPPY TO PAY MORE IN ADVANCE TO MAKE SURE THERE ARE NO FAMILIES W KIDS AROUND ME!!!!
Brand new aircraft Airbus 321neo, good seats although no recline (so no arguments with other passengers). Orderly boarding using front and rear aircraft doors for efficiency. Departed on time and artived 25min early. During check in, ground staff are very strict about permitted baggage and carry-on weight and size - you're only allowed what you paid for. Onboard food and beverage prices are a bit high but similar to airport coffee shops.
Boarding was fine, crew professional but not very friendly. Seats are very tight & uncomfortable. 1h delay due to crew change and mechanical issues - no communication whats going on.
Crews are great, chill, good snack sets on offer, I didn't feel they play any annoying budget airline games. I will probably fly with Wizz every chance I get it