Daily cleaning, installation of cabin HEPA filters on flights from Thiruvananthapuram
|May||Best time to beat the crowds with an average 4% drop in price.|
|January||Most popular time to fly with an average 18% increase in price.|
Average price round-trip
|$1,320||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 21h 35m
The cheapest ticket to the United States from Thiruvananthapuram found in the last 72 hours was $1,080 one-way, and $1,162 round-trip. The most popular route is from Thiruvananthapuram to New York John F Kennedy Intl, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $2,329.
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Scores according to KAYAK customer reviews
Pros: "Yes very"
Pros: "Entertainment, vegetarian options for food"
Cons: "Bit more comfortable seat"
Pros: "Food, seat, entertainment"
Cons: "The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class"
Pros: "Everything was good and nice. Had a good time and felt welcomed. Had a really good experience."
Cons: "Handling flight delay"
Pros: "Friendly crews. Excellent food. Great service. On time arrival."
Cons: "They could provide hotel for transit passengers with long layovers."
Pros: "Crew was friendly."
Pros: "Crew excellent"
Cons: "Baggage collection at Washington could be improved"
Cons: "Need to improve wheel chair service at Doha."
Pros: "Plenty of beverage service and food was very good."
Cons: "The other passengers were often rude and uncivilized. I guess Qatar couldn’t do anything about this."
Pros: "Patricia (cabin crew member) was particularly nice to us, and encouraged us to move to a row of empty seats so we could lie down and sleep for the second leg of our 24-hour flight. Air ventilation on this plane is excellent. Food was good. my low-lactose meal found me even after I had moved seats. overall excellent flight."
Cons: "The food was not served well. There were no snacks on the flight. The service was not even prompt. If I request for juice/water it was served to me after 30-40 minutes . I was travelling with a baby and the staff was not even considerate about it and attending fast. I requested for a mineral water bottle as I ran out of baby water for making milk for the baby and the staff was so reluctant and told "they are done" and just left.I am really dissapointed with this. I doubt if I would travel with qatar again"
Pros: "Very comfortable flight and helpful crew"
Pros: "Staff was courteous"
Cons: "My meal preference was not available."
Pros: "Seating and comfort is great, as long as you are not seated next to a 'larger' person or a person with restricted mobility. Not a fault of Qatar airways, but probably the norm in most international flights in Economy. Food was the best of all the airlines I have flown, and the correct temperature as well."
Cons: "Seat width could be a little better, but this is the norm, I would assume across all airlines."
Pros: "Boarding was smooth; Plane was clean; Flight departed on time;"
Cons: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"
Pros: "Nice touches like the giddy bag of toiletries and air freshener in the bathroom. I appreciated the multiple food offers"
Cons: "I would like more healthy food sides likes vegetables. There were a lot of carbs"
Pros: "Air hostesses are classic.The plane very spacious ."
Cons: "Wait time to connect from Doha too longNo hotel accommodation."
Pros: "I flew from Bali to Doha and then Doha to Dulles after an 8 hour layover. Both flights operated a Boeing 777. The planes were spotlessly clean both flights. The menu choices were amazing and the wine selections were very good. What made the difference was the attentiveness of the cabin crew. I would particularly like to commend the purser and the flight attendants on flight 707 DOH-IAD for their assistance and willingness to go above and beyond the call of duty"
Cons: "Flight 707 was supposed to have the new Qsuites in Business Class, so it was disappointing that without prior notice the airline switched to an aircraft with normal (but quite good) business class seating. Nevertheless, the purser and the flight attendants made the flight memorable in a very positive way."
Pros: "I really liked the service. Most of the flight attendants were very friendly."
Pros: "Much better than the flight from Mumbai to Doha. The crew was attentive."
Cons: "Meals could have been better. The good didn't compare to business class on other airlines."
Cons: "Lack of internet access is not acceptable during long flights."
Pros: "Solid movie selection, good food"
Cons: "You have to go through security again at the Qatar Airlines gate, which takes extra time"
Pros: "Really helpful i was the first one out from airport because i was assigned wheelchair."
Cons: "Everything was all set. Only shortcoming was No free wifi"
Pros: "Onboard crew"
Cons: "Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly."
Pros: "Crew professionalism"
Cons: "Food: at best a B+ Laptop Wrapping at gate: very slow process Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"
Cons: "Catering and seating. They ran out of food and drinks"
Pros: "Crew was friendly."
Cons: "Catering not up-to the standard. Ran out of food. Seats too congested"
Pros: "The seating, crew members, and entertainment was really good."
Cons: "I was given two options to choose from for brunch which were scrambled egg with sausage and paratha. Upon asking for paratha I was told that they ran out of Paratha. This happened very first time with me. Even though the crew provided me with excellent service I was surprised to hear the Qatar Airways could run out of food?"
Pros: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest."
Cons: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Bathrooms were dirty by 4 hours into the 14 hour flight. Sinks clogged, garbage can overflowing. Not just one bathroom. Gross. - Worst flight attendant service I've ever had, and I don't expect much since I've traveled a lot. Service was rushed, coffee cart for our side of plane never arrived, when I walked to the back to ask for some, they couldn't find the milk and made a fuss about looking for sugar. Lots of similar examples throughout the flight. - The baggage claim carousel number never appeared on the screens at IAD after landing. Other flights showed but not Quatar. We waited a while then walked around to check them all until we found the right carousel. Never seen this happen before. - One of our bags never appeared, so we waited until all luggage had come out and checked with the counter. They found our bag somewhere and brought it over after a 20 minute wait. No explanation given. Good thing we'd counted bags."
Pros: "Very nice"
Cons: "Crews walking between the lines. They don't care pushing to others. They never said sorry for that."
Pros: "The best service"
Cons: "Nothing bad to say"
Pros: "Excellent service and aircraft! Top tier entertainment and food and wine."
Cons: "I have flown previously with Qatar and was not so impressed. Everything was great this trip up until my return to the United States. I should have suspected a problem when I was requested to change seat in order to assist a family who were in separate seats. Moving was difficult as the plane was being loaded. I managed to get to the seat offered to find someone sitting in it. To top it off the individual was wearing a surgical mask and carrying a large immigration bag. I requested a seat forward but I was denied and I later saw other passengers moved forward to seats that I was denied. If I had known that the flight would have been full of possibility sick immigrants I would have chosen another flight or airline. At certain times the smells were very bad. I felt as a ff member I should have been treated better or been made aware of possible health risks."
Cons: "No leg room, very confining. Food so-so. I do not recommend traveling on this airline."
Pros: "Seats are very much smaller in economy. Hotel accommodation was no where close to good in comparison to Emirates or Thai."
Cons: "ANAZING flight staff! Friendly and courteous!!!! Loved them on all four flights!!!!"
Pros: "The crew was excellent."
Cons: "The flight was late boarding everyone on time. It was delayed 1.5 hrs. The entertainment system had its fault, as it was difficult to navigate between screens. The seats were uncomfortable and not enough room for such a long flight. The kids were extremely uncomfortable on this flight, as many were crying throughout the journey."
Cons: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."
Pros: "1. Comfortable. 2. Good crew 3. On time 4. No hiccups."
Cons: "1. Not having wi-fi (major) 2. No news channels in in-flight entertainment 3. No snacks"
Pros: "Qatar Airlines was amazing food was great and the flight attendants catered to passenger needs."
Pros: "Liked the entertainment options with a large movie catalog."
Cons: "Customer service by phone, boarding process, width of seats, speed of cabin service."
Pros: "The crew and the airline was a great experience."
Cons: "I wish there was more leg space between the seats."
Pros: "Entertainment and food"
Cons: "Could not sleep... Need more room"
Pros: "Crew was phenomenal. Felt safe and cared fir on flight."
Cons: "Food choices seemed a little under the Qatar standard considering the high level of quality for other aspects of this airline. Not airlines fault but took too long to get yo terminal at IAD Leg room a little tight in economy of 777"
Pros: "For a change, I found the cabin crew extremely courteous and helpful. A remarkable change from the last so many flights flown across different airlines."
Cons: "The entertainment system is poor. Hardly any movies/shows worth watching. The leg space sucks. Agree I was flying cattle class, but even then it seemed to be too cramped."
Pros: "Everything was good."
Pros: "Better than costumer service in Thailand"
Pros: "Attentive crew. Responded to all requests right away."
Cons: "I think just entertainment - choice of movies ."
Pros: "The crew helped us move into a row that had an extra seat thus making the journey for us and our neighbours comfortable."
Cons: "More food service would be helpful. There were limited snacks(mostly containing chocolate or candy - which I did not prefer) and only bananas as fruit. Could have used oranges or apples for the kids."
Pros: "As above"
Pros: "Nothing the airline did was an issue."
Cons: "Had to sit by two middle age/older individuals who, between the two of them, got up to use the rest room or walk around 1x/hr. It was a big inconvenience for a 16hr flight"
Pros: "Great quality food for a flight."
Cons: "WiFi did not work, ever. Staff could have been a bit nicer."
Pros: "Our first two times on EMIRATES airline. 15+ hours going East and then back home. An absolute joy compared to our tired traditional USA choices. Hopefully UNITED and AMERICAN can somehow update."
Cons: "All good even on a full 400 passenger flight!!"
Pros: "Hospitality , service and food."
Pros: "I liked the passengers"
Cons: "dirty toilets,clogged,seats dirty,crew not enthousiastic, left overs from previews passengers,expired candies."
Pros: "Timing, no delay"
Pros: "ICE Rock solid, at least from SFO-DXB and vice version and its variation in different movies, songs"
Cons: "Economy response -- Pressing the button takes a lot of time. Collection of shawls/earphones -- Please wait for the plane to finish its flight."
Pros: "I liked the service provided."
Cons: "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."
Pros: "food and entertainment"
Cons: "The non veg food got over . My wife waited , but they told they dont have any more non veg food Emirates should plan accordingly rather than doing these cheap things"
Pros: "Emirates flights are awesome and have a good stuff. Very well organized staff and good food served"
Cons: "Nothing bad."
Pros: "The over all flight"
Cons: "The long delay of 13 1/2 hours."
Cons: "Everything is unlikely You got treated by your sc you got treated by your skin"
Pros: "Good food."
Cons: "Some people requesting me to exchange seats. They were young boys. This is the second time in Emirates."
Pros: "Outstanding service, extremely friendly, food was delicious, unlimited drinks including alcohol, tons of movies to watch for free, free headphones, free eye covers, free earplugs, free socks."
Cons: "The 16 hour flight"
Cons: "There was no option during check in to request meal options- ex vegetarian request."
Pros: "Legroom and how attentive and pleasant the fight crew was."
Pros: "Great Business class! Excellent service."
Cons: "Food wasn't as good as other middle eastern airlines."
Cons: "Airport staff were not very descriptive or helpful with directions. Talked to me like I was dumb...."
Pros: "Overall the flight was good. The crew was very helpful. Food and service was excellent."
Cons: "Long flight."
Cons: "We had several friends who made the same trip on other airlines and were not hassled about visas. We had all of the documentation that we were told to have by our friends and by travel agents... Emirates did not accept this and did not let us travel and refused to refund or change our tickets. Disappointment does not even begin to describe the emotion of losing this once in a lifetime opportunity."
Cons: "Bathrooms were not clean later in the flight"
Pros: "Attentive flight crew and spacious interior"
Cons: "Food food and food"
Pros: "- Excellent entertainment. New movies in various languages."
Cons: "- Crew not very attentive with infant and infant needs (i.e. bassinet). - Only 2 full meals and 1 snack for a 15 hours flight. First meal (breakfast) was served about 2-3 hours after take-off. Flight took off at 10 am so perhaps first meal should have been lunch. - Heard another passenger requesting veg. meal but crew said they don't have any extras and only serve special meals for those who request before. For a flight in which 60-70% of passengers are Indians, some extra vegetarian meals should be available (for those who do not know how to book it in advance)."
Pros: "The seating had enough room which made us feel comfortable. Also, the food is is per expectations"
Cons: "food could have been better. this was my first emirates flight and i was expecting high reviews, but i personally like turkish airlines better."
Pros: "A lot of newly released movies to choose from. Time goes a lot faster if you can watch three two hour movies back to back. Crew was friendly and helpful."
Cons: "Online check in could have an easier option to request a special meal. I have a mild wheat allergy. I tried to call the Dubai office after 9AM before my return trip but, nobody answered. I just skipped the pizza and I was fine."
Cons: "Bumpy landing"
Pros: "Roomy and good service"
Cons: "Everything was good"
Pros: "Flight was comfortable, plenty of legroom, good entertainment options"
Cons: "Food service was chaotic, delayed. For the main meal, the hot entree came about 20 mins after we received the tray with the rest of the food. Some snacks advertised were not served at all."
Pros: "Good entertainment, spacious seating and a friendly staff."
Cons: "The boarding process takes longer with the Airbus 380 and the flight from Dubai to SFO is delayed very often. Staff at the airport could provide timely updates about the delay and the boarding process. I would like to see more options in the raw Vegetable diet as I got the same food for Lunch and dinner"
Pros: "Good flight with decent amenities Entertainment can be better. Food quality is going down byt still better than most"
Pros: "High quality comfortable seating, the most varied entertainment and delicious food served by smiling attractive employees."
Pros: "Choice for entertainment"
Cons: "Have travelled on Emirates several times but the Crew hospitality was poor this time. Oriental food was not good."
Cons: "Food while trip to India was good But food while trip back to sfo was very bad"
Pros: "I was okay till got to sit on their tight sits for 15 hours they could have done better. After 15 hours flight no one cared enough to guide us to rest place, because the next flight was not to the next day, was hoping to let us stay on the hotel. This was a disaster planning by the airline."
Pros: "Great airline and excellent sevice"
Cons: "Checkin associate at SFO was rude and told me that only light baggage is allowed in the plane during borading noticed several passengers with larger bags and sometime two bas as well. I was told I can only take one bag. This caused me to change my plans on what I can carry on my two small bags. This is also the reason why had to take a small handbag to keep everything I needed. I lost this bag at New Delhi airport. Had I been allowed the the standard tote and a laptop bag I may not have needed the extra hand bag and may not have lost my items. Emirates associate is partailly responsible for my lost items."
Pros: "We started with a 45 min wait on the tarmac before takeoff. Then spent 14h listening to screaming children. Now, I know that isn't the airlines fault, but it would be nice to see where children are sitting when booking on such a long flight! Once we landed, the girl next to me got sick and when I flagged a flight attendant, she simply told me there's a barf bag in the seat pocket - there wasn't - so I had to part the crowd to get that lady to a bathroom. Then it took 45 min to get off the plane! The food was okay and there was plenty to watch (couldn't read due to screaming children). It was a really rough flight."
Pros: "Very friendly and helpful crew; comfortable within the limits of economy class!"
Cons: "I had given on line preference for Asian vegetarian food but was not served collection of booked luggage at cropusal at SFO ,was difficult for a senior citizen like me as there was commotion"
Pros: "The vegan meals were very good and tasty. I enjoyed the entertainment provided and the plane was very clean. At times the plane was very cold, however the blanket helped with that. It wasn't this flight but the flight from Tanzania to Dubai, the crew sprayed the plane and I would like to know what was sprayed as it was awful and what if any chemicals were sprayed on us. Perhaps it would be better to spray the plane before the passengers board the plane."
Cons: "There was only one flight attendant would didn't assist my friend when we asked her to please take my friend's food tray away. My friend Emily Bayne was having a major discomforting eye allergy attack. Emily eyes were burning, dry, turning red, and very itchy and she wanted to go to the bath room to run warms water over her eyes, however she had the food tray and so we push the attendant help button. But when the flight attendant came to see what we needed and we asked if she could please take Emily's food tray, she just said I will come back later for that. So I told Emily just go to the bathroom I will hold your food tray. Emily Bayne was seated in the middle and I had the aisle seat, 44H. While Emily was in the bathroom I complained to another flight attendant what had happened, she took our food trays and then told her supervisor what happened. The supervisor came shortly and assisted Emily by granting her request and providing her with two warm wet towels, and later 5 more. The supervisor and the other attendant that I complained to continue to check throughout the fljght to see if Emily needed anything else, which was nice and accommodating. The flight after that incident was good, as the supervisor immediately corrected the insensitive act of his flight attendant."
Cons: "All flights were delayed Boarding experience is not that great Not sufficient leg room, so cramped up Food was very average"
Cons: "Our Emirates flight was delayed for 21 hours. They didn't have enough non-vegetarian meals, we were forced to eat vegetarian breakfast and lunch throughout our inbound flight."
Cons: "Check-in counter staffs in Dubai are poorly trained and do not have service-mind at all."
Cons: "We were allowed down the jet way to board only to come to a closed plane door - waited for at least 5 minutes for plane door to be opened. Crew seemed tired and disengaged. Walked on the plane asked crew how they were and got less than good reply. In flight woman never smiled, overall crew seemed tired and as though they did not want to be there. Perhaps SFO based crew on way home? Tired from flight over to Dubai? But it was really noticeable and a real difference from the flight over to Dubai from SFO 2 weeks earlier."
Pros: "Loaded passengers quickly with so many issues at the airport"
Cons: "No thought to seating and how they change and scatter families in different places not too far from each other. Plus seats were confirmed."
Cons: "All ok"
Pros: "Once we were in the air (see below), everything was very good."
Cons: "Poor organisation at the airport (maybe notGulfAir's fault). Flight slightly delayed. Gate changed at last minute, board said "Boarding now", but we then waited something like 30 minutes at the new gate to actually start boarding."
Pros: "The crew were really nice"
Cons: "Entertainment is very limited."
Pros: "Crew was very nice in business. Very helpful and catering to every need."
Cons: "The entertainment. Hollywood movies were not working."
Pros: "Crew was good"
Cons: "Everything worked well, the boarding, on time flight, flight was smooth and landed 15 mins before time."
Cons: "Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat."
Pros: "Wheel chair service was excellent"
Cons: "I wish gulf air start to put movie like others competitors airline instead of blocking it."
Cons: "Better coordination between stewards."
Pros: "Crew was good"
Cons: "As always the seats were tight."
Cons: "Need better food"
Pros: "On time flight Good services New aircraft"
Cons: "The travel was cancell for orbiz fail"
Cons: "the bouth"
Pros: "Clean airplane and friendly crew"
Cons: "No Problem"
Pros: "Food about average."
Cons: "First plane was late boarding and flying. No time made up, so second flight was also late. We lost our hotel reservation because they heard flight was late."
Pros: "The plane was super new and the flight was smooth and really great. The food was yummie."
Cons: "My luggage did not arrive at the airport in Istnabul and I hope I will get it back."
Pros: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"
Cons: "Have to wait along time to get the tickets of the connection"
Pros: "The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus."
Cons: "The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat."
Pros: "The 20 yr old A330/200 was decided past its sell by ..."
Cons: "Very poor movie & TV choices. Business class seat very uncomfortable"
Cons: "onboard entertainment is very limited"
Pros: "The price was excellent, the (A330) plane was in good clean condition, they provided with blankets, pillows and headphones. The food was better than most airlines I have travelled on and the entertainment was okay but not as good I would have wanted. Overall, I would say 4 stars all round."
Cons: "Entertainment could have had more on offer, the plane was generally cold, an on-board wifi on their major (A330) planes would have been helpful and upgrades to their short haul planes would be good too."
Cons: "The flight was held back for late arrival of some passengers which resulted in delay in departure"
Cons: "Food was not so great. Could have been better"
Pros: "Almost no wait time to get checked in"
Cons: "Poor in flight entertainment. Missed connecting flight due to delay which is apparently something that happens rather frequently."
Pros: "The crew was helpful, the boarding was organized"
Cons: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"
Pros: "Flight was delayed, so missed the connection. Was made to wait at Bahrain for more than 24 hours without any accommodation. Will never travel by gulf air again. It's the worst airline in the world."
Pros: "They delivered as requested"
Cons: "They are probably overworked with minimum crew as they are not too friendly and don’t seem happy when a passenger makes requests"
Pros: "لم يعجبني شي"
Cons: "اخر مره اسافر علي هذه الشركه"
Pros: "Noisy and crowded"
Pros: "Everyone was professional and helpful"
Cons: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
Pros: "The air hostess"
Cons: "The delay"
Pros: "Liked the professional boarding Very punctual take off & landing Very polite ground crew & helpful"
Cons: "Seats were cramped on the return leg Miles not automatically added.Has to be done at the airport .Forgot to do it with all the hustle & bustle. Food service by crew could be better.Needs more finesse System did not allow to order vegetarian food. Food not very palatable"
Pros: "Every thing"
Pros: "The crew is nice and very responsive."
Cons: "The food quality is low. The available onboard entertainment is very limited."
Pros: "i like the smile of the staff"
Pros: "Not much."
Cons: "Buses took ages when boarding and disembarking."
Pros: "I tried many websites to book but my favorite is always kayak as its fast and easy and so fixable"
Pros: "Flight delayed and no info given while waiting at the gate"
Pros: "being on time"
Pros: "Flights were on time."
Cons: "Flight from Muscat to Bahrain was cancelled at the last minute, and I had to call GulfAir to sort it. We had to add another leg to the trip to get to the final location in time. It was a long travel time for a short way to go."
Pros: "The food is horrible."
Pros: "EVERYTHING WAS GOOD AND COMFORTABLE ON THE FLIGHT."
Cons: "THE CONNECTION TIME WAS SHORT BETWEEN FLIGHTS AND WE HAD TO RUN FROM GATE 11 TO 32 TO CATCH THE FLIGHT THERE DIDN'T HAVE THE SMALL CARS WHICH MOVE THE PASSENGERS . AND IT WAS VERY LONG WAY FROM GATE 11 TO 32"
Cons: "Although I do not have small children, I think it would be helpful to allow people traveling with small children to board a few minutes ahead of everyone else."
Pros: "Timing and service"
Cons: "Everything about the flight"
Cons: "Bag lost in Bahrain"
Cons: "Food was below average Crew handling is average Timing of flight and boarding is very bad. No entertainment provided."
Cons: "- The plane was set to a freezing temperature all the time made it really uncomfortable flight for most of the passengers. - Etihad mostly runs short of veggie food and passengers are asked to go for non veg option. Not cool."
Cons: "It was bit long. Especially long hault at abudhabi."
Cons: "I'm not picky with food but the Food was extremely bad tasting and at best tastelesss. That should never be served Anywhere! It was so bad that the first thing I did in O'hare is eat a meal, it never happened to me on an international trip. Drinks (soda and coffe) were limited and there was a shortage in them. Entertainment system was not working Plane was packed, spaces very tight"
Pros: "Staff was efficient and friendly."
Cons: "Just did not care for the meal that had spicy taste and no meat. Did like the chicken and mashed potatoes and green beans."
Pros: "Flight on time."
Cons: "1. Seat changes are done last minute despite booking the seats online with out informing us. I felt that there was no point securing online seating early. Difficult to adjust seats in the last minute. I was separated from my family. Given wrong information about seats. Had to real work with staff to finally get seats adjusted. Not very easy to work staff. Understanding of English is not that good. 2.Had problems checking the luggage all through despite connection was through star alliance. 3.Had to wait in airport in transit to get boarding passes. Did not understand why it was despite having booked seats early. 4.Seats provided were not good. 5.Also head phones didn't work. I told staff three times and still no response. Finally gave up i had booked because ratings were good. But service was not even close to expectations. Dissapointed."
Cons: "I wasn't able to take the flight for the reasons mentioned above."
Cons: "The seats we had were very hard to recline. For the first 8 hrs of the flight w my sister and I could not get the seats to recline The flight attendants would pass us by without asking we wanted anything to drink. We felt totally ignored particularly dine we were seat in the center two seats in the middle section."
Cons: "Cramed. Bad food. NO CONTROL ON SIZE OF LUGGAGE ALLOWED IN CABIN"
Cons: "Food was horrible. First of all, we didn't get what we had requested. On top of it, whatever they had provided was substandard. Especially whatever they had given as sandwich."
Pros: "Timings good."
Cons: "Wheel chair assistance very poor, I suffered a lot."
Pros: "The entertainment options are much appreciated. The crew was cheery and helpful. The meals were tasty."
Cons: "It's a really, really tight fit in Economy. Super hard on the knees and I'm a short person. It was even hard for my 7 year old to get into semi comfortable position to sleep. On the way over from Chicago to Abu Dhabi, the crew walked by with offers of water regularly and even snacks...we really missed this courtesy on the way back from Abu Dhabi to Chicago. Water was only offered during meals and it was hard to flag down an attendant for water."
Cons: "Food could have been spaced out more evenly during the flight. First meal came out like 3 or 4 hours into the flight, second meal came out like 8 or 9 hours after that"
Pros: "A wide variety of entertainment available on board"
Cons: "The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."
Pros: "In flight service and amenities"
Cons: "Long layover"
Cons: "I couldn't sleep on the plane."
Pros: "Overall flight experience was good, but the ground staff need to be more real time responsive and should own responsibility."
Cons: "My baggage is still missing and no one is responding to number presented on the sheet in Chicago, very bad. Please get my baggage to me and be kind to the customers in aftermath of the services."
Pros: "Professional staff, super helpful and accommodating, great with kids. Food is great if you like Mediterranean. Movies, TV, video games, music all free. Neck pillows for everyone on trans-Atlantic flights."
Cons: "New policy (thanks TSA) that prohibits laptops in the cabin. Have to check them and risk getting smashed."
Pros: "Excellent crew."
Cons: "Seat in front reclined too far back Fewer food options despite pre-requested meal."
Cons: "long walk at abu dhabi airport."
Cons: "I had to wait more than an hour when I pushed the help light button, even though there was no troubles in the air! Also, I asked for a cup of water couple of times, well over 30 min, and I only got that cup with the meal!"
Pros: "Good nice flight feel like you sitting in bussiness class"
Pros: "Services n hospitality"
Cons: "Washroom maintenance can be better."
Pros: "I like their perfect schedule. Their crew members are also very helpful."
Cons: "The first main meal was the same as in the flight from kolkata to abu dhabi. I don't get non veg option. I got very bad smell from my next passenger."
Pros: "Goo entertainment options"
Cons: "entertainment options shut down too early and when plane is on the ground"
Cons: "My kids are 14 and 15, traveling as unaccompanied Minors to visit their dad in Kuwait. We chose a Etihad because they would only have to be on 1 plane by themselves. I put them safely on the plane in Chicago, and their Dad flew to Abu Dhabi to meet them when they got off the plane and fly together to Kuwait. On the return flight they fly to Abu Dhabi with no problem. Then, they try to board their connecting flight to Chicago, and they tell my kids they overbooked the flight and they can't travel for at lest 2 more days. If they had to remove someone from the plane, how in the hell do they choose a 14 and 15 year old traveling alone to stay in Abu Dhabi for 2 full days! I'm livid!"
Cons: "Terrible food. Couldn't care less crew."
Pros: "Service in the Economy class was a nightmare. The air hostesses do not respond fast, take hours to get a glass of water and sometimes even don't bother to get you what you have asked for."
Pros: "Fantastic crew! Good selection for tv, food was good. Baggage checked all the way through, no problems or complaints at all. Will definitely fly Etihad again."
Cons: "The flight is a 777 or 787. This is the flight has cramped up legroom in economy. It's a 17 hour flight and the aircraft is not comfortable at all in economy. The food is a hot or a miss. They have 3 items on the menu but chances are by the time they get to you they run out of the non veg options and you are stuck eating dal and pulav. Flight attendants on the flight were okay, not super helpful if you are traveling in economy"
Cons: "I mention below."
Pros: "Service was good"
Cons: "Seats are very narrow and uncomfortable. The seat cushion doesn't provide much 'cushion'. Some other competitor airlines have much better seats."
Pros: "On time / shedule ahead departure or arrival."
Cons: "Seating arrangement."
Pros: "Best On time/schedule ahead arrival/boarding service."
Cons: "Seating arrangement need to improve on 4 seats rows."
Cons: "Food was too salty! Crew needs to be more helpful if passengers are non English speaking; they could show them how to stretch the chair and pull it up while eating. Crew could also ask passengers what kind of movies or entertainment they like and show them how to operate!"
Cons: "They took close to one hour to check us in and give us boarding pass. Once it was delayed, with no time to get things in time for security and boarding we had to rush with two kids. Although there was one checked bag allowed for infant according to the reservations they charged us 100$ for additional bag. Despite them delaying the Check in process they said if I don't pay for the checked bag I will miss my flight. This is becoming more and more of a problem with American Airlines and looks like Etihad cares less for this and they simply told me in Chicago that it was American Airlines issue and not theirs! This is totally frustrating and I will avoid American Airlines connections And future flights with Etihad as well. International travelers watch out for connections with American Airlines."
Pros: "Emigration and customs at Abu Dhabi"
Cons: "Leg room between seats are too small and in flight service was not good"
Pros: "I thought the food was awesome, and not just for airline food. The vegetarian that I had was excellent. Crew was very friendly and helpful, plane was clean, seats comfortable. On the long flight we were all supplied (even in economy!) earplugs, a neck pillow, blanket and earphones. Everyone has their own little screen and the TV and movie selections were good, like having cable TV in the air, but no commercials."
Cons: "The ear plugs looked pretty cheesy, but I had my own and never actually tried them. I could always use more legroom, but that is a standard complaint I have with all airlines."
Cons: "Lot of room to improve in all areas."
Pros: "Ground staff was good"
Cons: "Flight delayed"
Cons: "The guy in front of me reclined and I couldn't even use my tray at all. Had to hold me food and drinks in my hand. Unbelievable!!!!!! Horrible experience."
Pros: "Crew was very helpful and entertainment options were good."
Cons: "Food can be better and limited access to WiFi (free) would be great. It was too expensive per flight."
Pros: "Everything else."
Cons: "In other wise excellent service, carry on bag size policy is not practical, Please keep it similar to other airlines. Please don't expect us to get a separate bag size to fly on Etihad. This one headache which could remove Etihad from our future travel consideration."
Cons: "The nine hour delay. The lack of information and run around during the nine hour delay. The lack of information and run around once we landed and got our bags, were rebooked on new flights, were given hotel/food vouchers."
Cons: "They could not deliver my bags to the destination.. And chose to say all.my 4 bags were with customs.. The flight was delayed by 8 hrs and the way they handled the passengers was pathetic.. None showed any concern. They did not provide food during the wait time.. Every one just refers to go to some other person and no one answers.. This was the case for all the passengers.. I really hated to travel with them..they could not even give proper connecting flights after the delay despite stressing. I had call them and confirm my tickets after I was actually given a ticket in the airport.. I wasted 2 hrs and found that they gave me 2 diff flight for me an my wife despite me asking them.. And finally they told it was done.. Next day I try to check in and AA says there is no ticket.. I call etihad again, they booked to some other destination.. Had to change.. My travel with etihad was really very agonizing.. The food was even worse.. They judge u when u ask for non veg.. They said we take u guys don't eat non veg!!!! Pathetic crew..."
Cons: "Bad food choice for meals. Poor boarding sequence. Parking aircraft on cargo Area and then using buses to move passengers to the terminal at Abu Dhabi. Older planes compared to the new A380 on Emirates. Poor crew performance (not keeping up with the cleaniness of restrooms). 9 hour overlay at Abu Dhabi and no meal or other voucher."
Pros: "1. Good food with healthy options. 2. Clean bathrooms and always kept up 3. Polite and accommodating staff"
Cons: "1. Entertainment system is a dinosaur. Touch screens could be lot more responsive or please make the entertainment system a BYOD model - I'll bring my own tablet, etc. 2. The seat spacing between seats and between rows could slightly increase. I do know that airlines are constantly trying to keep prices low by increasing the number of passengers...but I believe there is room for a little bit of compromise there. The spacing now is only a tad bit roomier than a domestic flight...that seems a bit too greedy by the airlines."
Pros: "I will never fly with Etihad in the future. My bag was delayed for 7 days and the only retribution I will receive is about $100 from Etihad. The airline is almost impossible to reach since they have extremely limited hours in their baggage claims dept and it took about 5 days before they even located my bag. It was another 2 days before I actually received my bag."
Cons: "Rude staff"
Pros: "Everything was good"
Pros: "Business class seat was very comfortable, crew very friendly"
Pros: "Every think was a range and serve nicely"
Cons: "Arriving time"
Pros: "You get out to change flight and you go back to the same plane"
Cons: "No English subtitles on TV or movies"
Pros: "The crew on flight was nice"
Cons: "Same cannot be said for ground staff including managers. I had to explain several times that crowds are a trigger for my son with autism. I asked for preferential boarding, was given any. Asked for assistance with security, this was only given after I had to fight for it. Staff need to be aware that when we ask for it, it’s not because we want preferential treatment, we are trying to avoid a meltdown for our kids that get super stressed out by situations such as these. My child cannot stand still for long and runs away. When I stopped him to talk him though the process so he doesn’t run, we got hurried. Empathy will go a long way...."
Cons: "The flight to Muscat was great — the flight from Muscat to Bangalore sucked!"
Pros: "Crew quiet experienced and courteous."
Cons: "Legroom would good"
Pros: "Nice flight and Comfortable"
Pros: "Crew good and friendly"
Cons: "Very old fleet from Muscat to Kuala Lumpur. The entertainment very limited compared to Emirate Airlines"
Cons: "Business class should hv full flat beds"
Pros: "Seats were superb. Competitive price"
Pros: "Very good value for money."
Cons: "If you sit near the back, the choice of main dishes may be limited as they may run out. Not sure how this can be addressed well. But the food was quite good."
Pros: "The entertainment kept the kids happy"
Cons: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm"
Pros: "Cheap airfares, direct flights"
Cons: "Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though."
Pros: "Nothing as such"
Cons: "Air condition was very low"
Pros: "Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing."
Cons: "No inflight entertainment or, if there is, there are no headsets."
Pros: "in flight entertainment"
Cons: "dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked"
Pros: "Got 3 seats so I could sleep"
Cons: "everything ok"
Pros: "Uncomfortable seats , poor food category, bottled water supply was minimal, staff needs to improve on language, boarding was very stampeded baora"
Cons: "Boarding was not comfortable, felt like you being pushed like animals"
Cons: "the QTY of food not enough. Chiken and fish dise was left too fast."
Cons: "Poor service Not adhering to time Very bad air conditioning"
Cons: "In Oman airs home airport there was no service desk. When the flight was delayed the sent 1 agent do deal with a full glitch’s worth of guests. Even though the delay was over 6 hours they gave no compensation besides lounge access to a lounge that is not fully functional. The next morning (yes the delay was overnight and they didn’t provide a hotel room) they called us all to the gate only to tell us they still were waiting for the plane to be repaired (the night before they’d Told us the flight would be in time as they’d flown another plane in). Again there was only one Oman air agent and just normal airport staff to handle the full flight. People were yelling and there was a lot of anger but no official announcements were ever made and only rumors passed from those who actually had a chance to talk to the on me guy. Finally when i arrived in Bangkok it seemed like they had there act together as there were many agents on the gangway to assist people to find connecting flights. Being so late there was only on flight for me and several others trying to get to Phuket. An agent took us to immigration and told us all he’d meet us in the other side to take us to the check in. HE DIDN’T SHOW UP. We couldn’t go back in the airport to find him or anyone from Oman air and were left to find an airport employee who graciously helped us find the booking office and just make the flight. I fly internationally regularly and this was by far the worst airline experience I’ve ever had or even heard about."
Pros: "It was only a short trip from Doha to Muscat to Dubai but it went very well. The flights were on time, the plane was comfortable and the staff were very helpful."
Cons: "My only concern was that unless I caught the 4.00 pm flight I had to wait until the 7.30 pm (4 hour layover) or 9.30 pm (2 hour layover) flights from Doha both of which do not get to Dubai until 3.30 am. I could not catch the 4.00 pm as it was a work day. The flight timings are not good."
Pros: "It was a smooth journey"
Cons: "It was overall a good experience. Nothing negative to say."
Pros: "Decent entertainment system and choices."
Cons: "Poor quality headphones - jacks are often messed up make sure you have your own. Got food poisoning on Muscat to Paris flight - other than that the food tended to be quite bland. Need to give out more water on flight to combat dehydration as well. Stopping in Muscat's terminal was like a time warp back to a 1970s mall. Also no direct connection to terminal, planes park out on tarmac and take people on 1 km bus ride to connect to terminal. Legroom was pretty tight but not horrid Never thought I would be as happy to get back to Manila!"
Pros: "Quick boarding and disembarking. Polite crew members."
Cons: "One bathroom was out of order so there were often long waiting times. Nor were the bathroom engagement lights working so it appeared to be vacant when it was occupied. Food and announcements were too frequent for a late night flight - only 2 hours to sleep on a 6 hour overnight flight."
Pros: "Service, food, Cabin cleanliness, friendly service"
Pros: "Excelleng servive"
Cons: "The flight was cancelled. There was an overnight delay of 8 hours until the next flight. During the flight, the young male cabin crew spent more time sitting and chatting with other young male passengers and not attending to there duties. I will not fight on another Oman Air flight if this is the way you conduct business."
Cons: "The seat wasn’t comfortable"
Pros: "We took off on time. Attendants were nice. Value for money."
Cons: "Lavatory I used was a bit messy. Meal option was a bit blah."
Pros: "Not much"
Cons: "Less legroom than usual/expected. Crew was fine but wasn't too proactive and took quite a while to get things going regarding food/beverages."
Pros: "It's good the service from the start, from check in and from the stewardess .... good flight"
Pros: "Food good, film selection enjoyable, staff very pleasant - great value for money. We went half-way around the world at 10,000m!!"
Cons: "Just the regular plane things - nothing specially"
Pros: "The price was great. Nothing not to like about my experience."
Cons: "Although they claimed to be affiliated to StarAlliance, they were not able to include my StarAlliance membership number."
Cons: "Flight did not take off due to technical prOblems with the plane. Looking to get a refund but very bad response rate."
Pros: "Other than the smile of the crew i did not like anything. It was late at night and old AC . I really liked the massage in the business lounge."
Cons: "Old AC no entertainment no usb to charge phon. Seat old with manual recline and don't recline fully. Kept us business messengers waiting in the bus more than 15 minutes because of one late passenger."
Pros: "Pretty much nothing."
Cons: "This is an international flight which didnt have an in seat entertainment. They didnt announce anything and this is the only airline where they serve the food without even checking if you want or not. It was a mid night flight and i was fast asleep after take off. They woke me up and just threw the food on the table and walked off. Another first of its kind is they serve solid food first and followed by drinks so even if you are thirsty, you have to wait. All juice will be served later. and the most uncomfortable old seats. Probably they use different flights for different sectors and to India, they consider every passenger as just "cattle" class and use the worst flight they have. But no other option. There are few direct flights and this is the only choice. So have to fly with them again unfortunately."
Pros: "Crew was friendşy"
Pros: "-Muscat airport must have aero-bridge -the crew is apologetic to serve alcoholic beverages-sneaked in wine bottle 15 minutes before descent/touchdown; emirates etihad have no qualms openly and freely serving alcohol in international flights. -leg space is cramped. -did not announce baggage belt -did not inform ambient temperature and other weather details"
Pros: "A/C in aircraft was not adequate when aircraft on ground"
Pros: "Airline service was good and on-time. Food was OK. Amenity kits provided like toothbrush good. Aircraft clean. Cheaper fares than others."
Cons: "Not being able to secure seat before 24 hours. Use of busses at Muscat airport made boarding and de-planing slow. In Flight entertainment limited choice. Much poorer than Emirates or Qatar. B787 Dreamliner system better than A330 aircraft. Some USB port not working. At least 1 toilet out of order whole flight."
Pros: "The plane was very comfortable and the crew was friendly."
Pros: "Only a 45 minute flight, but we were able to start watching their large collection of movies as soon as we boarded. Far better than comparably priced low cost carrier, don't hesitate to fly them."
Cons: "Since it was a very quick flight there was no service, not even a quick beverage service that you would find on similar length flights elsewhere. Still a great bargain and good experience."
Pros: "It was slightly better then walking.."
Cons: "Pretty much evevrything"
Pros: "The good thing was that my bags arrived quickly to the baggage carousel."
Cons: "The entertainment console did not work on the flight out."
Cons: "Counter lady behavior"
Cons: "After boarding 3 passengers were made to disembark. This happens for different reasons. But the pilot refused to turn any ventilation. Cost savings? We were left to fan ourselves as the cabin overheated in the hot sun. No civilized airline can showe this sort of disregard for passenger comfort. After being tortured for an hour we finally got off the ground. Sorry, Oman Air, lots of room for improvement. I had a wonderful time in Oman and look forward to returning on Emirates."
Cons: "The plan was small"
Cons: "No seats available while waiting to be checked into the gate."
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