That the flight was a bit shorter than it was suppose to be.
A bit uncomfortable, but no more than any other flight
We flew for only 45 minutes on a flight that had been scheduled for 1.3 hours.
The long delay seemed strange, as the plane had arrived from Costa Rica. Why would an airline schedule the same plane for an international flight and then a short hop from Newark to DC without adequate time in between? The departure gate at Newark was absolute chaos! Announcements were overlapping and not understandable. There was inadequate seating.
The crew was great.
The seats are very hard making a 3+ hour flight pretty uncomfortable.
All 4 flights delayed by more than a half hour last leg 1.5 hours united sucks!
The crew was great.
We had a very good experience with Air canada and will use Air Canada again.
Flight delay led us to miss our connecting flight. Air Canada then lost our luggage for 6 days on our honeymoon!
Flight actually left Orlando early once all passengers were on board
Great flight, on-time, comfortable for economy class, food was decent for airplane food, free wine
Staff was not friendly to some other passengers, they had to wait hours for coffee. Long layover
Not bad entertainment, but too many ads...
Poor customer service, rude staff, entertainment system chock full of ads, drove me mental. Food less than good,
The flight itself was fine
I bought the tickets together, but was informed at the ticket counter that i had only purchased tickets—not boarding passes. Boarding passes needed to be purchased by paying extra if my husband and I wanted to sit next to each other. I tried calling the customer service line through kayak and waited on hold for a long time with no indication of wait time. When the gate agent arrived, we asked and were moved to seats next to each other right away. The ticket agent at initial check in was very abrasive and non-solution oriented. if what she was saying was true— that we only paid for tickets and had to pay extra for boarding passes together— that was never made clear during the booking process. It’s unlikely I’ll use kayak again unless I know for sure what I’m buying.
First Class seating was of course better than economy.
Flight to Maui had no Mai Tai drinks available, no heated towels, no dessert, barely any service from the flight attendant(s).
The actual flight was fine. But leading up to it not so much.
Please inform travelers that their passport must not expire within 3-6 months of their trip to France. I was unaware of this and was not allowed on our flight in Philadelphia because my passport would expire in two months. We lost an entire day in France because I had to go to the customs office the next morning and get an emergency passport. I travel frequently, but somehow was not aware of this rule. If I had known I would have fixed the issue months ago. Multiple people viewed my ticket and passport before arriving in Philadelphia and no one caught this error until right as I was boarding the flight to Paris.
The calmness and assurance from the cockpit was promising
Flight attendants were not pleasant at all. They had know clue what to do during the flight emergency.
Me 6’ 200 lb sitting in middle seat next to somebody that needed 2 seats for self (pls understand I’m not unsensetive nor prejudice just stating a fact). I requested to sit in last row (of both sides of plane that were empty but attendant said sears reserved for attendants - 2).
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