Vietnam Airlines and Delta have all waived their change and cancellation fees on flights from Tokyo to Georgia. Confirm policies on booking site.
The cheapest ticket to Georgia from Tokyo found in the last 72 hours was $1,082 one-way, and $878 round-trip. The most popular route is from Tokyo to Atlanta, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $268.
Delta flies most frequently to Atlanta from Tokyo.
Most visitors from Tokyo need to provide a negative COVID-19 test result and/or quarantine to enter Georgia. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find list of entry suspension for certain countries based on the last proclamation.
Read more about travel restrictions for Georgia
Visitors from Tokyo are not required to quarantine after entering Georgia.
Visitors from Tokyo must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Georgia.
Current regulations for vaccinated travelers to Georgia: most visitors from Tokyo may enter Georgia but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Pros: Excellent servicesRead more about Qatar Airways
Pros: Excellent services
Cons: No toilet available at gate due to enhanced security measures when flying to the USA.
Pros: Good service by crew.
Cons: Online check in was not working which meant long line to check in at airport.
Pros: Crew was amazing
Pros: Crew was awesome
Cons: Food quality need to improved
Cons: Have air fresheners in toilets. Make it smell better.
Pros: Uneventful flight. Baby in next row only cried intermittently
Cons: Please place crying babies in a sound-proof compartment
Pros: Entertainment, crew was very hard-working.
Cons: Economy seats are way too tight, had severe problems with knee room when seat in front was reclined. A terrible passenger just forward of me had no regard to this issue and refused to be cooperative. Food was lukewarm at best and was on mildly appetizing in economy.
Pros: The crew and accommodations
Cons: Availability of vegan meals
Pros: Food was good, and the crew were very patient and polite - went out of their way to make us comfortable.
Cons: The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?
Pros: Friendly and beautiful crew (specially one air hostess) lol
Cons: too long flight
Pros: Qatar airlines the service was awesome and the planes very clean
Cons: Seating not able to upgrade
Pros: Behavior of the crews
Cons: Not enough leg room
Pros: Stewards and Stewardess were very prompt and always had a smile!
Pros: Qatar flight is no problem
Cons: The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying.
Pros: Crew, service, price
Cons: Seats are small
Pros: Any time dining, excellent food offering, excellent drink offering, and excellent service. Unbeatable!
Cons: Lack of crowd control at the gate during boarding. It was hard to squeeze through for business class boarding.
Cons: Food wasn't good
Pros: It was exellent but long flight keep it up!
Cons: Everything was above avarage
Pros: Crew were supportive because pain in my heel and they ran out of food selection even though front of plane. Thanks especially to supervisor Jane.
Cons: Need to provide further quantity of non veg selection even though front of plane. Plus the taste of all food were Unsatisfactory and could not finish that was starving at end of flight. Recommend hire international famous gourmet chief. Removing casing of my tablet for Qatar security airlines into usa was painful that broke 6 finger nails. Need to warn on the website or ticket security requires remove casing at Doha to usa. Had no issue from USA TO Doha which requires no removal of hard cover casing.
Cons: Business class luggage came late.
Pros: Helpful and friendly crew
Cons: Same as kochi to Doha flight
Cons: Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke.
Pros: outstanding crew -- particularly one flight attendant.
Cons: Length of flying time -- not airlines fault. Could be more space
Pros: The cabin crew, the cabin crew, the cabin crew. Enough said. They are thoroughly trained and exhibited unparalleled professionalism
Cons: Ground/baggage handling in ATL. Bags took 40-50 minutes to show up on carousel. The ground staff at ATL dropped the ball when everything else was going so smoothly
Pros: the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper.
Cons: i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us.
Cons: Seats are way uncomfortable and small
Pros: This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current.
Cons: Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why.
Pros: The staff is friendly and attentive. Food has been flavorful and consistent in quality. Blankets and pillows have been clean. The energizer juice was an excellent option.
Cons: The cleaning crew was in a hurry and there was a used cotton ear swab in the remote armrest. The tray did not close snugly back when closed up. The remote buttons were not quick to respond and needed to be pressed firmly and slowly. The food menu needs more lighter options. The toilet could use mouthwash addition.
Pros: Everything was excellent no complaints rated 10
Cons: I really enjoyed myself the flight and all I would recommend my friends to fly anytime rated 10
Pros: Upgrade to business class was a nice gesture and the service was impeccable..
Cons: Just a tad delayed in getting off the plane...not sure what took unexpectedly long
Cons: Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage.
Pros: Food was better than average, blankets were soft and seats were comfortable. Good flight.
Pros: free flowing wine and beer --- unlike previous flight on QA when the actual supervisor of the staff did not allow a proper stipend of the red wine --- also I witnessed her incivility to another passenger which was appalling -- the crew on this flight deserve to be commended
Cons: nothing on the actual flight --- but i felt we had been promised overnight hotel stay since the layover was 8 hours and 55 minutes --- if was not granted in spited of 2 eMails and promise at the time of booking
Cons: in flight entertainment interface can be improved to be more user friendly.
Cons: No flexibility in flight changes
Pros: Customer service was super! Entertainment package was nice, many current movies worth watching .
Cons: No Wifi on flight !!
Pros: The food and service was great
Cons: The bathroom could be cleaner :)
Cons: All connecting flights to US are pretty long flights (14-16 hrs) and I personally, don't want to travel and try to avoid taking those long flights.
Pros: The flight crew was great. They were very kind.
Cons: The biggest problem with my flight was it was very crowded so it was hard to get comfortable for such a long flight. I wish I can afford first class but I can't.
Cons: ,also I had to wait for longer time again due to less people for wheel chair assist..
Cons: I was sitting on seat no 15J. Head phone socket was not working. i cant charge my cell phone. It was 14hrs flight. It was very difficult for me to pass the time.
Pros: As the flight would be long (from Japan to Sao Paulo) they had the gentleness of putting us in the best seats well ahead that were available
Pros: Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional.
Cons: Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels.
Pros: Lights on ceiling, good movie selection, meals
Cons: Needed a lot more water service to stay hydrated
Pros: On time departure
Cons: Check-in at the gate was opened only 40 mins before the flight
Pros: Alexandra is just not a pretty face.
Cons: I should have got a premium economy, my section was too cramped.
Pros: Crew was very caring and seat was very comfortable
Cons: I don’t find anything that could have been better that what was there for my travel
Pros: Good like always
Cons: All perfect
Cons: Emirates didn't allow me to get onto the plane with my 7 lb carry on because of weight issues in the plane. After bargaining few minutes, they were not convinced and only let me get onto the plane with my backpack.
Pros: The size of seats , the food and the service
Cons: The entertainment system had few glitches but workable ( flickering banners of the channel or sound, volume
Cons: With more focus on menat and India what used to be a good airline is slowly turning to cattle carrier.
Pros: Comfort and friendly crew and the food was very delicious and not forgetting the entertainment was excellent.
Pros: Fabulous cabin crew. Found me celery sticks for my Bloody Mary.
Cons: Ran out of second meal option pretty quickly.
Pros: My first flight with Emirates. Excellent all round
Cons: My seat was booked on Ile. it was chanded to window which I hate
Pros: Great crew. Not so good food. flat bed is a blessing. sleep throughout the flight.
Cons: flight was delayed for 4 plus hours after they started the boarding process! food was ok.
Pros: Everything other than food
Cons: While they gave good AVML food on DXB-HYD flight, not sure what stops them from repeating it on SFO-DXB flight., It was worst to the end.
Pros: Crew were friendly Entertainment was good
Cons: My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying.
Cons: Peanuts should be replaced with snack crackers as so many people can not eat or come in to contact with peanuts, it’s a health hazard and not healthy. Entertainment on board should have background music
Pros: entertainment part made time fly from Dubai to Seattle and staff too were awesome.
Cons: 15-hour flight not happy thing to be mid-air.
Pros: I forgot my laptop in the flight and called almost inertial but could not find it yet.
Pros: Nice ontime flight.
Pros: also good. Just not as good as our first leg.
Cons: Bad terminal atmosphere. Hot and dirty. Pool management transportation to airplan. Man in black suit officer bad manner for service.
Pros: I never felt like my trip dragged on. I was dreading the flight and found it to be comfortable and easy.
Cons: It was a full flight and didn't feel crammed!
Pros: Polite staff and professional.
Cons: I was asleep so I did not get my arrival card from the crew when landing in transit in Yangon
Cons: The planes were older and for both flight my seats had problems reclining.
Pros: Flying with Swiss Air instead
Cons: Our connecting flight coming in from Crete was delayed and we arrived in Athens too late to make our flight home. The Emirates service desk offered no help in getting us on the next flight home. They were booked full the following day with the exception of business class seats and were going to charge us an additional $4000 which included $600 each for being a no show. They refused to waive any fees so it was drastically cheaper to fly home with another airline. I am most disappointed in their lack of effort to assist us in getting home and they really showed no concern. I will never fly this airline again.
Pros: The service, the comfort,
Pros: Choice of movies was good
Cons: Changed flights in Dubai but there were not enough or easy directions. Could not hear boarding announcements due to announcement issues. Crew who served were rude and not useful most time, except couple of crew members. Ear phone not working, took a while after asking to get new one. Food was cold and poor - did not have second bite on most food. Crew serving was as if they were in training (must be) Cramped seat, which did not recline much, which was unusual for Emirates. Glad to be out of that plane.
Pros: I love the value for the money and the friendliness of the staff--will definitely fly this airline again!
Cons: They ran out of a meal option, which meant that 1/4 of the plan didn't eat because they didn't like or couldn't have the other option.
Pros: I can't believe how nice this was for getting such a good price. Good space, Tons of movies, super attentive staff.
Pros: Business class upgrade was available for this flight, and it was well worth it.
Cons: The food was mediocre, at best. Odd food combination choices. I don't expect gourmet on a flight, so don't try to pretend you're serving it.
Pros: Amazing, wonderful, so comfortable, and crew was very friendly
Pros: So, as mentioned, this was our first time flying Emirates and from our flights from Maryland to Dubai to Philippines has been pleasant, the only issue we've had was with the security process and an incident that my wife encountered in Dubai when we were in the process of boarding to go to Washington Dulles. We landed in Dubai and we were in transit to our connecting flight. We went to our assigned gate and had to check in with security prior to waiting in our gate or boarding the plane. We checked in our electronic devices and my wife was asked to be checked. There wasn't anything wrong up until that moment. My wife cooperated with all the requests of the security agent. They asked her to go inside a security room/enclosed area and the first thing that the security agent asked my wife was why she wasn't wearing her wedding band. It was obvious that she was married because she had a tan line of the marks of wearing a ring. It was her travel ring and she removed it because it was too tight and she explained that to the agent. The agent then made the comment "so you got fat on this trip?". My wife was confused on what she said and asked her "what did you say?". The agent then repeated ..."So you're fat... that's why the wedding ring doesn't fit?" My wife was furious but maintained her cool because she didn't want to give a reason for her to be held from getting on the flight. I didn't see the situation take place and I don't know if there was anything that triggered her comment. My wife felt humiliated. I don't know the agent's name but I wanted to address the incident. Our experience with Emirates has been very pleasant but having to feel helpless after someone with authority to make that comment was humiliating and ruined the rest of her time on the flight as well as mine.
Pros: A380 is spacious
Cons: my seat (head) was broken
Cons: Need nice tea
Pros: Crew went out of their way to be friendly
Cons: Leg space too less. Cramped seats
Cons: The flight was canceled and the staff had no idea how to rebook.
Pros: Great flight.
Pros: Communication on phone prior to flight regarding baggage allowance & other matters was handled promptly & efficiently by friendly & knowledgeable phone agents. Ground crews in airports & at gates most friendly & efficient
Cons: When you fly from Dubai boarding is a disaster and staff is rude
Pros: On time. As comfortable as coach can be. Crew was friendly and helpful. The bag checkthrough/transfer from flydubai to emirates worked fine.
Cons: Cabin temperature could have been warmer. The seat backtouch screens are aging a bit. They don't track well on the edges of the screen.
Pros: Flight was smooth with lovely crew. Boarding process went without hitch.
Cons: Checkin crew were not that friendly. I was transiting from JFK and I was asked to remove a special item from my checked in bag as it was fragile . So I had to put it in my hand luggage. However in Dubai, the Check-in crew refused to allow me to board and I ended up paying $180 to have my hand bag checked in. This was unfair as the device I had to put in my carryon had it'seems weight already added to my allowed luggage.
Pros: Boarding went smooth. Amazingly courteous staff. Great attention all during the flight. Great entertainment options with all kinds of information availability.
Cons: Customs forms into NY were unnecessary. Everything else that I can think of was out of Emirate's control.
Pros: everything from service, food, to entertainment. Keep up the good work.
Cons: Seats were a bit small, if I had more room it will be perfect.
Pros: Everything was efficient and fast. The entire staff was friendly and helpful.
Pros: Hospitality and maintenance of timings
Cons: May be you can give priority to senior citizens just like those with kids
Pros: Need a more improvement for the service
Cons: Need a proper training
Pros: Yes.The crew was amazing
Cons: To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm.
Pros: Good service
Cons: too good a airline .I recommend this to all passengers travelling
Cons: flight was delayed 90 minutes and I had to sit next to a screaming baby the whole flight.
Pros: crew, food, service
Cons: 3 hrs delayed
Pros: Absolutely everything. Food and hot towels!!! Changing reservations after missed flight very easy.
Pros: Food, leg room and entertainment options, plus the service
Pros: Nice seat, good choice of entrainment, great food
Cons: That they offloaded my baggage and didn't tell me. I didn't have my stuff for 2 days.
Cons: I miss the turkish delights they used to serve
Pros: Entertainment was good
Cons: Economy was tight.
Pros: Good new airline ,good people nice service,everything was perfect thank you turkish airline
Cons: small plane, noisy! did not like business class. BUt overall ok
Pros: Service & food Additional goodies
Cons: All 5 baggages where delayed and delivered after 5 days. 1 of them is still lost. Turkish Airlines ATL Airport ground staff is never to reach or never answers any calls, mails or notifications.
Pros: Flight was on time
Cons: I forgot to choose special meal request but they have good vegeterian food options
Pros: I like Turkish airlines. I was able to go on a City Tour and try Turkish cuisine provided by the Turkish airlines. I wish you distribute loqum (Turkish delight) on board like you did couple years ago. Turkish, you are the best! Thank you!
Pros: Overall, the flight was good, right on schedule. Crew were very nice and professional.
Cons: I was in one of the seats next to the lavatory and the smell was quite unpleasant. Actually, I perceived a bad odor during boarding, the toilets were not cleaned for our flight.
Pros: I enjoy flying with Turkish Airlines, because of the staff and great food options, but this time I was starving, to be honest, as the flight was almost 13 hours, and we ate like once or twice. Then.. I had to beg to water all the time. Why would not you provide with plenty of water for such a long flight? This made my flight not great. Boarding process.. HORRIBLE. Took me 1 hour to pass 50 meters of space with endless checkings. Never seen this before.
Pros: The crew looked after the children on the flight giving them coloring books, milk and little things I noticed. Therefore the children on the flight didn't fuss a lot therefore they didn't disturb the other passengers
Pros: The meals were delicious The crew was so kind and paid attention to detail They passed gifts out during flight They made sure our needs were met The best airline experience I've ever had
Pros: pleasant flight attendants good food food always available which is nice for 11+ hour flight superb selection of movies
Cons: Turkish Air desk at airport gave us incorrect information that nearly made us miss our flight
Cons: Homeland has made flying into the us miserable. The checking of cameras is ridiculous. If they work we should not have to check them. Then when we landed the nastiest people are in the us Turkish check in was painful and makes one consider not flying
Pros: I made it home a few minutes early. The flight attendants. The inflight bathroom was clean. The dinner rolls were warm.
Cons: The airport felt like 95 degrees. There was no elevator to carry luggage and my cat downstairs. Everything had to be hand carried, two large bags, a carry-on and my handbag and my cat. I was kept waiting many times without explanation. The carpet in the plane was soaking wet...when you step on it you could feel liquid splash up on your feet. the airplane was quite warm. The seat would not stay upright. The children behind me kicked my seat the entire 11.5 hour flight. The monitor to watch TV also would not stay upright. The solitaire game would never load. The airport crew had conflicting instructions. My checked bags were damaged and bungee cords were missing. I was not alerted before boarding that my computer, tablet and camera would be confiscated until my ATL destination and therefore they were not properly padded for flight. A long time to disembark the plane...The attendant had to call and ask where the connector was to let us leave.
Cons: The "Pasta-cheeze" meal on TK 31 was horribly bland, reminded me of the gruesome meals I had on United Airlines. I was totally shocked, because all other meals were excellent.
Pros: The quality of service on Turkish Airlines is really good. I appreciated the friendly and pleasant attitude of all the flight attendants that I came in contact with during the flight.
Cons: It was such a long trip, a little more than 12 hours and my legs get really stiff after sitting for long periods of time. That is not the fault of the airline, just something I have to deal with after having both knee joints replaced.
Pros: Despite the computer regulations the THY handled it smoothly in Istanbul. In Atlanta we had to wait at least half an hour to get them back. Service was good, till the end of the flight restrooms were clean. Besides they offer 2-luggage policy. I try to use them as much as I can. Thanks THY
Pros: Great experience whether I was going or coming. I loved it.
Cons: Waiting on the tarmac for the bus to shuttle us to the terminal. The limitation on carrying my laptop into the cabin. Having to check such expensive, delicate equipment under the airplane where baggage handlers couldn't care less about how they manhandle the luggage sucked.
Pros: Usb chargers
Pros: Service.. questions answered. food
Pros: The Food
Cons: The seat size
Pros: Besides the birth of my daughter, this trip to Italy through Istanbul was the greatest THING that I've experienced, EVER! My flight with Turkish Airlines was a HUGE part of that odyssey!
Cons: Because of my delayed flight from Atlanta, I missed my connecting flight from Turkey to Rome! So, in the future (yes I plan on flying through Turkish Airlines exclusively for international travel), I will book my flightts with a larger "gap" between flights! Otherwise....Turkish Airlines is PERFECTO!
Pros: Love it
Pros: Boarding experience was chaotic however that wasn't due to Turkish Airlines.
Pros: The crew was very helpful in getting the Wi-Fi to work on my phone. The food was delicious.
Cons: Not enough leg room for me at 6'3"ans the guy in front of me reclined his seat for the whole 12 hour flight!
Pros: The attention from the crew and services
Cons: One of my lougage was left behind , I got after a week of stressing from one state to the other with lot of stress and unplanned expenditure I was not really sure whether it was their fault or air canada who charged me $225 for a little box mearnt to b a hand lougage. .. I was really pissed but on all the Turkish airline gave their best but the connecting flight air Canada has the worst services ever.... no food or drink was offered all through to Canada and their workers lack customer service
Pros: It was s safe flight.
Cons: We were forced to go through numerous security checks. The last check was at the gate and our carry-ons were searched yet again and our laptops, cameras and iPads were taken. Apparently we cannot bring these items on the plane and no one told us, the customers who paid to board this flight. Plus the wifi was not free. And when we tried to use the wifi code we were given from the crew as a "perk" from our camera Ana iPads being taken, that still did not work. So that was a 13 hr flight with no wifi. Plus on my flight from Istanbul to Atlanta my Tv did not work and the crew didn't speak English and could not understand my complaint. Overall the worst flight ever, close to a Delta flight which everyone knows is the bottom of the barrel of airlines. When we finally arrived in Atlanta it took 3 HOURS to get our baggage. We landed at 7:45 PM and did not get our bags until 11 pm. We were not told what the delay was and to just be patient. I will a NEVER take this airline agin.
Pros: Great crew and service
Pros: the crew in turkish airlines is always nice and courteous. the food was very tasty. i LOVE the little bag with slippers, socks and tooth brush and paste and other amenities.
Cons: i got lucky and had multiple seats to myself, and it was still tight. i can imagine if i had only one seat i would be in a lot of pain coming off the flight. the bathrooms are very tight too,
Pros: The service was great, no one had any attitude on the plane,but the airports were different
Cons: The airport service was horrible, they rerouted us made us wait in Charlotte for 2 extra hours and there were half kids on board, a baby was crying every hour and my earplugs didn't mask the noise enough, I swear I thought two mom's were going to fight.
Pros: Avoiding my to go Israel Delta monopoly is fading
Pros: Crews were very nice helpful
Cons: Airline is poor., Lost many luggage. Airport congested, too expensive for airport quality.
Cons: Terrible service, unhelpful staff on flight and in airport.
Pros: They should inform layover passengers about getting their visa for free hotel accommodations.
Pros: The meals and the service, even in economy class.
Pros: The Flight Attendants were really nice.
Cons: You could not control your air conditioning and it was very warm in the front of the plan but cool in the back.
Pros: The flight was on time, lots of amenities, comfortable seats
Cons: The flight attendants weren't personable on any of the flights. I'm 6 months pregnant and randomly get hungry. There are snacks like muffin available "anytime" On our long flight from Atlanta to Paris I pressed the button 3 times to see if I could get a muffin, but the attendant alert was turned off remotely and no one came to check on me. Thank God it wasn't some sort of emergency.
Pros: Service was excellent.
Cons: 1) The foot rest blocks the ability to stretch your legs. A very uncomfortable 12 hour flight. Cramped. As a result, I will probably go with another European airline on my trans-Atlantic flights. 2) You need to offer snacks between meals on a 12 hour flight (back in the galley). Every other airline I have flown offers these on long haul flights in the galley - usually a small snack like chips or cookies. Your flight attendant told me that she would be serving the second meal in about 4 hours. Really, I was shocked that nothing was available in between meals on such a long flight.
Pros: I just liked the entertainment. I watched couple of movies comfortably. That's it.
Cons: Foods are not so good, standard. Crews didn't smile. They don't smile why? They don't Greet. Very poor service.
Pros: The food was good, the crew was very professional and friendly.
Cons: The seats are too crammed and there's barely any room in the economy class.
Pros: Hey, two checked bags free, two free in flight measl and drinks including alcohol, and coffee service midway, free in flight movies and music, free headphones, free blankets, and a free toothbrush, yea toothbrush, its like flying in the way way back.
Cons: The check in lines are very very long and take forever
Pros: The flight from EWR to MSP was extremely quiet. No loud engine noises.
Cons: We were vert disappointed at the Newark Airport - the Delta Club was closed and there had been no notification prior to arriving at the airport. I certainly missed that early morning coffee.
Pros: La tripulación muy amable!!
Pros: The entertainer system was down all of the flight, could not charge my phone. Crew was polite but Curt.
Pros: new plane good flight
Cons: seat space
Pros: Most of the crew was great with the exception of curbside check-in in Denver.
Cons: Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips.
Pros: Everything was good.
Cons: All good
Cons: Delayed, seat didn’t recline
Pros: Crew. Alcohol and water bottles. Food. Entertainment. Comfort
Cons: Delayed departure
Pros: Desk attendant was very helpful, personable, and efficient
Cons: Couldn’t get a boarding pass for the last leg of my trip (AZO>DTW>ATL>CSG) when I checked in online, couldn’t get it at the Delta counter in AZO, nor in DTW. The staff at the Delta counter in ATL resolved it in less than ten seconds.
Pros: I asked at the gate to change my seat in row 30 because I was not next to my husband. The crew arranged this! Loved the leg room! Service was perfect.
Cons: Flying first class!
Pros: The crew was polite and pleasant unlike the crew from KC to Boston.
Cons: Telling us to check bags before we get to our seat and find out there is no more room.
Cons: I upgraded to Premium+ and it did not feel like an upgrade from a comfortability standpoint.
Pros: Al the amenities were provided.
Cons: In this day and age Wi-Fi should be provided always. Unfortunately it wasn't on the flight from Tokyo back to Los Angeles.
Pros: After a late, crowded boarding process, somehow the flight crew got us off the ground on time!
Cons: Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!
Pros: Crews were friendly
Cons: Late taking off. Let's leave on time
Cons: Didn't I could pick my seat. I was assigned my seat. I like window seats. Either leg of the trip was a window seat.
Pros: Plane was on-time, that was the only thing nice to say about this flight.
Cons: First, I was charged $100 because my bag was 3 kilos over weight. Second the seats in Comfort Plus were old. The recline was weak and there were no foot rests. For a cheaper flight on American, the seats have those amenities making it easier to sleep. Plus the food was inedible.
Pros: Nicer plane
Cons: One stewardess almonds mowed me down with cart
Pros: Seat comfortable
Pros: Everything went as planned!
Pros: The gluten-free dinner was amazing. There was even gluten-free bread! Also, I always appreciate the free Wifi for messaging!! Also, despite there being a lot of turbulence, everyone did well. I prayed for safety and for the pilots and crew; the turbulence stopped after that and our arrival wasn't all that delayed.
Cons: The gluten-free breakfast was extremely disappointing. Yogurt, a tiny cup of fruit, and veggie sticks??? What about a gluten-free English muffin with egg instead? The boarding was a little confusing. I was one of the last to board in my group because I couldn't see from where I was sitting - I thought priority was still boarding, but group 2 was already up. Also, please be more kind to baggage.
Pros: The crew was very professional, hejpful and had good attitude towards the passengers. This made the flight easy and enjoyable.
Cons: One flight attendant was a little rude to the passenger on my row who was hard of hearing.
Pros: Good price, good boarding and arriving, friendly and quick crew, LOTS of fluids. Restrooms cleaned frequently!! Great legroom.
Cons: Seat bottom cushion was to hard. Food should have an Asian option, the touch panel display of entertainment system worked very slow and poorly, was hard to navigate.
Pros: Seating was ok but had better for a premium coach.
Cons: The tv screen. Touch pad was not working properly on both legs.
Pros: Did not wait for luggage.
Cons: Food was marginal. Equipment had low ceiling under carry on shelf. No entertainment.
Pros: The staff was polite and snacks were good (healthy options).
Cons: Nothing was terrible, but due to the short flights I assume they don’t worry about having planes with entertainment available.
Pros: This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable.
Pros: liked the pods in delta one
Cons: wish the pods were a little longer for sleeping. it your 6'1 or taller you can't completely stretch out
Cons: Flight boarding was an abomination as it was delayed 6 times. Then we had to board (by bus) to a location about 1-2 miles from the gate. Gate agents DID NOT keep the passengers updated. A simple announcement every 10-15 minutes would have made a big difference. Also video screens on several rows did not work, no entertainment for a 7 hr flight.
Cons: was a difficult transition from delta to west jet in Toronto and we almost missed the flight
Cons: We boarded on time and were ready to leave the gate early. Somehow the pilot and air traffic controller managed to take 1 hour for de ice and takeoff even though we were 2nd in the queue. No excuse!
Pros: I liked the cabin interior and the inflight entertainment system.
Cons: The complimentary fruit slices and cheese gave me servere food poisoning (strong symptoms for 36h+). The flight change (added fuel stop an hour before takeoff) showed in the app as canceled flight and disabled the boarding pass. And the several times at the gate verbally advertised on board WiFi didn’t work at all. Not a good expierence.
Pros: Flight Attendant and great Boeing 737-800 was amazing
Cons: Very uncomfortable and cold. Wasn’t space didn’t serve anything no WiFi or tv like other flight
Cons: I did not board this flight as the previous one from Tokyo was late by an hour. Delta did not do ANYTHING to help us pass immigration and customs the fastest possible way. They sent us with the luggage to another terminal and had no signs or attendants to tell us where we recheck the bags. In the end we were late for the flight but Delta did not care!!! They tried putting me on a flight to SLC with a connection! Overall, I am VERY unhappy with them! Zero stars is what they deserve.
Pros: On time
Cons: With a short layiver, it would be nice to have the option to pirchas a sandwich on board
Cons: No entertainment. Wifi didn't work.
Cons: The flight was delay for 3 hours and they only give us chips and water. They didn't explain well what was the problem. The plane was dirty inside and the seats werent comfortable at all, the plane was making weird noises. There is no window in the 11A Window Seat. Really really bad service at all.
Cons: NO ENTERTAINMENT no snacks on the second flight after an hr 24 layover AND 52 minutes delay, seat near the bathroom which smelled horrible
Cons: The flight was delayed an hour and a half.
Pros: Extra leg room with Sky priority
Cons: We upgraded to Sky priority but we're not allowed to load with Sky priority. They made us wait for Zone 3. We also did not get the designated overhead space we paid for and had to put our bags under the seat in front of us. A bit disappointing to pay $240 extra and not get what we paid for.
Cons: Seating has gotten WAY too tight. Will not do that again ... discomfort, inability to even stretch a little bit caused painful nerve flare?
Pros: The time traveled to get to my destination! It would not be my choice if I was to fly again.
Cons: The customer service. The flight attendants needs to take some more training on how to provide a better service to paying customers. The seemed a bit unfriendly!
Pros: We got almost an absurd amount of food and drink on the flight, which was great. A meal, two snacks, a bottle of water, and several passes of the drink cart. The flight staff were all great, the entertainment options were plentiful. Really just a great flight.
Cons: The Amsterdam airport was ludicrous. We were making a connection and had to go through four different levels of security. Our 1hr45minute layover was completely taken up just waiting in random lines to have someone look at our passports, or ask us to pull up our full flight itinerary email (teh boarding pass was not enough for her....). I appreciate the security attempts but it was really over the top, and the staff had no idea what they were doing (were bad at directing people to the right place or explaining what they needed). Note that NONE of this was the fault of Delta or KLM, completely teh airport.
Pros: Food was Ok and the stees heled Out
Pros: We got to board first
Cons: The seats were uncomfortable, the food was uneddible and we had to wait a very long time for our baggage
Pros: Space, seats, movies.
Cons: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.
Pros: The aircraft was barely half full.
Cons: Delay due to fog at LHR, but this is not the fault of the airline
Pros: These ladies work hard on this plane. They were checking on you and serving food or drink every hour. Always polite and accommodating. The seats are very comfortable and roomy. Great selection of entertainment. I would highly recommend.
Cons: Depart on time
Cons: United Airline s***k. Flight was delayed 3 1/2 hrs and they don’t give a s**t you have a life. Never again UA!
Pros: Very professional crew
Cons: Entreteiment on bord
Pros: Fantastic seats are very comfortable. Makes long trips like this one actually enjoyable.
Cons: For business class the food could be improved.
Pros: Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta.
Cons: Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones.
Pros: Flight delayed 30 min. Customs in ORD overwhelmed by two planes coming at once. Missed my connection and had to stay overnight.
Cons: Flight delayed 30 min. Customs in ORD overwhelmed by two planes coming at once. Missed my connection and had to stay overnight.
Pros: The food selection and quantity were wonderful! The crew and movie selection were great!
Cons: My seat storage pocket was broken and I was unable to store items in it.
Pros: The food and crew were great..
Cons: There was a four hour delay due to a malfunction on the plane in Frankfurt. Upon landing in Atlanta there was no gate to deplane from so we had to sit on the hot plane for over an hour (still sitting as I’m writing this).
Pros: Plane lwas delayed for 4 hours. The ground staff work hard to help out and give updated information. The Crew on plane worked hard, great service. Main issue: It was extremely cold in the plane, neeeddd to blankets to feel comfortable.
Pros: Crews are very friendly & nice service. Good and comfortable seat.
Cons: It was freezing cold inside all the way to Atlanta.
Pros: Nice, uneventful, on time flight with adequate food and entertainment. Good seat recline. Good service. Boarding from the back of the plane makes good sense.
Cons: First time my knees have touched the seat in front of me (I'm 5-10). Not sure how much more airlines can squeeze us in. Good seat recline is great if everyone is reclining, if not you will have someone in your lap. Had to ask person in front of me to not recline during meal. What really bothered me though was paying for a reserved seat and finding out we had been moved to the dreaded back row due to an equipment change. Strongly suggest passenger notification for this move. Was able to re-reserve seats on check in but there were some significant angst when I found out about this mischief.
Pros: The seats were the most comfortable seat ive sat in on a plane in a very lng time
Pros: Nothing this was a nightmare.
Cons: We missed our connected flight because or flight was delayed... this does not make any sense. If the flight is delayed, there should be proper high priority check in and bus transport implemented so we arrive at our gate on time. Me and the 2 other passengers had zero chance to arrive on time and were at a loss of breath. And i paid for my selected seats to which i am asking for a refund because what happened was unacceptable. When we addressed our concern, the lufthansa employee told us that u cannot have buses for all the passengers in a situation of a delay.... unacceptable.... how is this the client's fault to miss a flight due to a delay?
Pros: Crew was very attentive and efficient. Flight was ready to leave on time but was delayed due to security concerns at Sea Tac airport; even though the flight arrived on time.
Cons: I did not have a problem with anything.
Pros: Food is good, staff was attentive
Cons: Entertainment could have used some more recent options
Cons: Boarding from terminal F. Very far away located. Then transfer by bus to the main terminal 2. Two floor climbed by stairs. Then gate changed. Passengers who arrived later accessed directly through main terminal 2 to the gate. No entertainment on board at all. A321 plane is not comfortable. 15 min. delay no so bad.
Pros: Except the 3-4 hours gap of bringing water the flight was quite pleasant
Cons: Well-known German punctuality is a myth! We spent 1.5 hours on the plane waiting take off both ways!
Cons: I was removed from my connection flight without consent. No offer Nothing Just tagged not for boarding with a child. The ticketing person in Addis may have volunteered me
Cons: My bag no arrived
Pros: Entertainment system
Cons: Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim.
Pros: Flight Crew
Cons: Food was pretty bad.
Pros: Boarding, seat and crew
Cons: Movies selection and audio offers
Pros: The check in staff and crew were very nice and helpful
Cons: The seat had plenty of room but not comfortable for a long flight Entertainment options were just okay
Cons: they were out of ginger ale again! every flight they just gave out the last ginger ale...so bring more of those tiny little cans!
Cons: Staff at the gate were rude
Pros: the two older female stewards spoke slow enough so I could understand. The customer service rep in the lobby was always friendly, knowlegeable and able to help me. For example, I did not know, when boarding, if we had to show our passports, but I asked him and we did not. I did not grasp the five levels of boarding he mentioned. I knew our group was not handicapped and we were economy, but I did not really know if we were group 4 or 5 to board.
Cons: There was one female steward who made me take my carry on bag from the upper deck and store it below my seat so another lady's much, much larger bag would fit. Her bag was so large, I can't believe it met the standards. On the other hand, this procedure may be the way things work out,for the good of everyone, but it came as a surprise to me. To accomplish the task, she even asked another female to move her carry on from the rack above her to another several rows down. This lady's hair was too big for such a small plane. She talked way too fast in the first monologue. The plane seemed cheap and the sub airline had an air outlet that would not turn off and leaked with water mist. There was an air conditioner that also had a water vapor leak overhead, which my son said was a 'strip' which he could not control. We were seating in the back row. We noticed the plane was operated by Mesa airlines and the plane was assembled in Brazil, giving me a feeling of excessive cost cutting. Also, the pilot had an accent that sort of added to the 'Brazil' thing that he was not a native English speaker. However, he had a good landing at Atlanta near midnight. I did not feel I was on a real 'United' Airlines flight.
Pros: The main vegetarian meal (hot dinner) was fine.
Cons: The vegetarian snack was inedible. It was two stale pieces of bread with shredded carrots and cucumbers. Terrible!
Pros: The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice
Cons: What was there to like?
Pros: The boarding was fast and efficient, and the entertainment system was modern.
Cons: The pilot didn't get us over the intercom even once. No communication at all from the cockpit. Staff was ok, but not very friendly. Seats were very close together in my row (30)… but other rows had seats with more legroom m.
Pros: The service was incredible! We had wonderful flight attendants. Also, the food was great.
Cons: Call me .food was not good. Had to leave breakfast half eaten. Worried if not spoiled because tasted freezer old.
Pros: Great aircraft! Clean, new, well maintained. No luggage problems. Cabin service was not very atttentive, which we attribute to almost full flight, with many young , noisy children.
Pros: The flight was delayed two hours. I flew them 10 years ago and thought their seervice rivaled the Asian airlines. Now their service and seat comfort is near the cellar dwellars. The premium coach seat I paid extra for was the narrowest coach seat I have ever had the misfortune to sit in. I am a small man. 5'*8" 165lbs. The normal sized man next to me and I had to sit with our elbows pinned to our ribs. Eight hours of hell. I also had a totally irritating woman from syria behind me. She pushed and banged on my seat back the entire 8 hours. She had to have her loud mouth yapping most of the flight. That was the worse experience I have had flying. Also the attendents didnt care about me. I had to ask for tea. Had to ask three times as they were waalking off
Cons: The flight was delayed 2 hours. The seat was tiny , cramped and uncomfortable. I travel a lot. This is the first negative review I have written in 55 years of flying.
Pros: New airplane
Cons: The front seat has sharp edges at knee level. Wen the front passenger recline his seat it killed my knees.
Pros: Plane was clean and the economy-class seats were relatively comfortable. Entertainment was good. Bathroom facilities on lower deck was a good layout, avoided the usual waiting in the aisles to use the restroom. The staff was friendly and the food was pretty good.
Cons: Was not familiar with many of the drink brands, and the drinks differed from what I typically saw on flights, so would be nice to have some explanation of what they are (maybe it was in the in-flight magazine, but I missed it).
Pros: The flight attendants were very friendly and attentive. The flight was very smooth.
Cons: My seat back was not easy to keep in the reclining position.
Pros: This flight was the smoothest flight I've have ever taken from anywhere in Europe to Atlanta. It felt as though we were floating on the beautiful cumulus clouds outside our windows. The flight was not full, so I had space to "stretch out" a bit making the whole flight time very comfortable.
Cons: I didn't care for the bar-be-qued chicken at lunch nor the ham pizza before our landing. But that's personal taste and I don't consider the food on a flight nearly as important as comfort, timeliness and the efficiency of the crew in all operations.
Cons: The Newark airport is a swamp of unpleasant facilities and personnel.
Pros: Everything was great. The boarding process was fast and efficient. The plane was clean and apparently fairly new. The flight attendants were friendly and Lufthansa has more of them than many other airlines which really helps service. Lunch meal was very good.
Cons: Light snack before landing in Atlanta was not bad, but wasn't great either.
Cons: The entertainment system didn't work correctly, only offered James Bond movies, not all the other movies and TV shows that other passengers had available. The flight attendant tried to fix but couldn't. It made a 10 hour flight feel a lot longer because of not having the entertainment options available. For as much as the flight cost, it was very disappointing to not have a properly functioning entertainment system to help pass the time on such a long flight
Pros: Crew was nice
Cons: Wifi barely useable, and in fact not useable over North Atlantic; food was just eatable, didn't include salt or pepper, probably because it was already too salty, came is a soup of barbecue sauce. Entertainment choices were limitless and yet BORiNG! Live tv video quality was appalling, I would have said VHS quality, maybe not that good and only sporadically worked
Cons: had a very hard time with movie selection. I usually do not. I asked flight attendant three times for help. He was very brusque with me and did not take time to help me. Very disappointing. I finally gave up. Also somehow got overlooked for last food. Called flight attendant who said maybe I was sleeping but I was not. There was only one box of food left and it was horrible. My flight was on Lufthsnsa but last flight was on Air Alliance. Service was definitely way below Lufthansa's usual standard. I don't like being switched from one airline to another without my permission.
Pros: Same as stated above.
Pros: On time departure and arrival.
Cons: Boarding was by shuttle bus on a rainy cold morning. Food was terrible, omelet that didn't have any taste and was served almost cold.
Airlines flying from Tokyo to Georgia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Tokyo to Georgia
Masks required on board, masks provided on flights from Tokyo to Georgia
Social distancing seating
Middle seats unavailable to book on flights from Tokyo to Georgia
Testing for antibodies, testing for symptoms for flights from Tokyo to Georgia
Waiving of change fees. Search flexible flights from Tokyo to Georgia