Find Deals on Flights from Toronto Pearson Intl to Amsterdam Schiphol (YYZ - AMS)

Gate area was cramped and a little chaotic

Comfortable seats and boarding was quick.

No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.

The crews are ok

The seats are not too comfortable

we were stranded in aberdeen due to flooding and were to miss our connection to vietnam. we were expecting the worst when we called BA but the service representative could not have been more helpful or efficient. she had us booked in the next couple of days all the way to our door. she was positive and we could tell she really cared about our plight.

cramped seats, but that is cattle all over

Decent flight, got me to my destination on time. Snacks were good

Seats extremely uncomfortable and a bit of a delay

Airport at Reykjavik needs to be updated to accomodate the number of passengers it now serves

Decent movie selection. Nice flight attendants.

POOR HYGIENE: I was seated next to the toilets. Some people used the toilet before takeoff. I saw that all the hand towels fell INTO the toilet bowl after takeoff. I changed seats, but when I went to that same toilet, someone (a flight attendant, I assume), put all the damp hand towels back and people were using them after washing their hands! UGH. BAD FOOD: Also, food was awful. All they had was junk food for purchase.

The plane They were on time. Way better than Air Canada!!!

Didn't like the food that much Some crew members weren't very polite.

Overall, it was a good experience

Drink service. Fair size seats.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The crew was excellent, never heard a negative comment. Helpful and courteous. Flight was delayed from Amsterdam, but did not cause a problem with our connection at Iceland.

Very crowded and disorganized at Amsterdam. More of an issue with both airports lack of people capacity than Icelandair operations.

I like the route going through Reykjavik so that we can avoid New York and Chicago connections.

No food servedl

I liked the communication with the passengers. I also liked the movies available. The cabin had a decent amount of leg room for me, I'm an avg sized person I would say.

I didn't like the prices for food. A bit high for a baguette with just bread cheese and one slice of ham. It was very good but pricey. Also, boarding is disorganized. They call everyone at once, not by rows, so it gets congested FAST.

Pretty good legroom, especially on the transatlantic legs. Responsive flight crew. Tasty food (for purchase). Good price. Easy connection at Keflavik. Flight attendants responsive to on-board problems.

No water fountains at Keflavik. Limited seating at Keflavik.

Plane was not overbooked. Plane left/arrived reasonably on time.

If you want to witness the ugliness of humanity, swap the plane at the last minute, announce free seating and watch the stampede. Got a dirty look from a fellow passenger as I sat on the other end of a 3-seat row she had hoped to use as her bed. You truly get what you pay for and less these days, I originally booked the flight on Air Transat after a bad experience on Rouge, hoping to avoid the Walmart experience and the Walmart customer. No difference here. Soda stained sticky seats, I won't go over what passes for food, I actually got sick from it on a previous flight. My advice, spend $50.00 more and get ready to be amazed by the difference it will buy you. Truly shameful of the airline industry considering the huge profits they are raking with the current low oil prices. Funny how they have used the price of oil to increase their fares but surprise, they don't go down when the oil price does. I won't be surprised if this review either does not get published or if it does, will be followed by a stellar shill review. You asked me, I gave you a honest answer. Cheers,

Everybody in the crew were nice and honestly friendly to customers and obviously respected each other . I've been in planes before were you can see the hierarchy of the flight attendants and it make a feeling of discomfort for everybody.

I can't believe they serve sandwiches and package pretzels and cookies for an 8 hour flight! Its the menu "wanna be bistro" that might be fine on a 1-2 hours flight but not when you cross the atlantic. On 7 choices there was 2 choices available when they arrive at me.... I took several airlines from across the globe an nobody ever served me a thick tomato and cheese pizza square in plastic. I wish they would have just gave me an apple! Air transat, you should hired a dietitian to redo your menu because there is something wrong when you think the healthy thing you give to your customers are the chocolate cookies "preventia " .

The leg room and the service

not aware that meals and snacks are Xtra$$

For a seven hour flight, it was a great as it could be. The plane was clean and food was great. Much better than any US airlines I have experienced.

My baggage was delayed for 2 days!