No food or snacks on 5-hour flight, but you get what you pay for!
Antiquated electronics use procedures
Very friendly flight crew. The aircraft was very clean and new. It made the flight pleasant.
I think a better variety of movies would have made the flight better. I paid $9 for ear buds that were perhaps not worth the money. Most airlines provide free of charge. However the flight cost was less expensive than the competition, so I have no complaints. I will fly again with Air transat
The crew was nice and friendly.
County check-in online and delayed 1.5 hours
Staff was super nice
The ground crew was very curt and non helpful. Apparently there was a rule that laptops had to be in the checked baggage. The ground crew could have been more courteous with passengers for whom this was a great inconvenience. In my specific case, the person checking me in labelled my bad "Long Stay" instead of "Priority" because they misread the instructions on the computer. The person would not listen to me and would not re-check his potential error....I fly British Airways all the time and that did not seem to make a difference in his demeanor
Flight was okay. Did not get my bag after landing at Mumbai airport. Have to wait 24 hours to get it. Very inconvenient.
My bags didn’t make it into this flight. Pathetic operations. Have to wait 24 hours for bag to come. Very inconvenient.
-no communication -I stayed in 17 hours of cues -no hotel or meal vouchers -was not let out of the airport -no hydration in lines - people passed out -no line control, people were cutting and lots of arguments ensued -staff was not knowledgeable, was rude to angry customers -baggage was never returned to me, so I had to buy clothes for my business trip -did not answer phones -website went down -no apology or automatic refund, i had to call to get a manual refund
British AIT flight attendants are the nicest
The metal entertainment boxes where your feet go- io am 183cm and the boxes don’t allow me to stretch my legs
I liked how smooth the boarding was handled. The flight attendants where polite and helpful. A very comfortable flight.
Staff was consistently professional, courteous, and good-natured. The seats were fairly comfortable for economy. The food was perfectly fine. Movie selection was very good. Overall very comfortable flight that left and arrived on time!
Had a very comfortable journey. Nice and friendly crew. Amenities at Frankfurt were excellent.
Everything was generally good and normal
Except the plane was roasting and had no vents
Never made it and they knew several people were still in customs
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