|Flights Arrive in||Bangkok Suvarnabhumi & other airports|
|Flights Depart from||Toronto Pearson Intl|
|Airlines||China Eastern, Air China, EVA Air, ANA, Korean Air, United Airlines, Air Canada, Emirates, Cathay Pacific, Delta, Ukraine Intl Air, Hong Kong Airlines, Philippine Airlines, SWISS, Austrian Airlines, KLM, Finnair, China Airlines|
Pros: Newer planes
Cons: Better foos stewards
Pros: It’s hard to complain about the comfort when the price of the flight was so good.
Cons: Audio headphones provided for the inflight TV service were kinda bad and it’s a special plug so regular wired headphones we use in the US don’t work. Not a complaint just an observation
Pros: I was able to sit with my other passenger but I had to arrive 4hrs early.
Cons: being able to sit together the first flight since we booked months in advance, my seats were broken both flights in the recline position, and the crew kept getting upset with me for it, we were constantly skipped when crew was asking if anyone wanted water, even during meal.
Pros: Business class seats are awesome!! The restrooms are large and super clean throughout the flight!
Cons: Boarding was disorganized and rushed and the meals were blah
Pros: The flights were fairly punctual. We had a delay in landing at our destination but this was due to the airport, not the airline. The food was good for airline food.
Cons: The seats are small and have a strange design. I am not overweight but was unable to sit comfortably throughout the flight. The staff were fine, but not overly friendly.
Cons: Worst airline in the world ! Rude staff terrible customer service, flights were late, connecting gates were a mile away. I will never fly air China again. Food was disgusting
Pros: Flawless flight, comfortable seating for me.
Cons: Food mediocre at best. Air China serves beef or fish. If you don't eat either, request vegetarian. Food not as good as other airlines.
Pros: crew are very nice, although we took off late in Beijing. we arrived on time in LAX. lots of legroom on this flight for a 5 foot tall lady. the previous airplane barely fits my 5 foot frame.
Cons: the bathroom would have been cleaned often or would have smelled better.
Pros: Seat was comfortable, plenty of space for luggage, crew was good
Cons: Cold sandwich was so so, not big selection of drinks
Pros: I liked the entertainment.
Cons: Better customer service from crew
Cons: can maybe be a little bit less strict on luggage weight
Pros: You are treated like homans and not like cattle as with US airlines
Pros: The crew are efficient and helpful. The food is good too.
Cons: Hope they have anime movie in the choice
Pros: Friendly crew and comfortable seats
Cons: Food was not great.
Cons: Alaska missing my suitcases I could not get them on time made me annoying
Pros: The crew are great!
Cons: Not enough wheel chair at LAX! Waiting for wheel chair too long! Finally, need to walk by myself at LAX. Very bad service for wheel chair at LAX! Need to improve this service for elderly.
Pros: The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience
Pros: The entertainment options were great, the food was great, the staff was friendly and helpful.
Cons: It took a while for them to serve the first meal and I don't know that there was a need for a second meal. I would have preferred to sleep.
Cons: We did not make this flight and had to take the train instead
Pros: Excellent crews.
Cons: bathroom space and selection of shows.
Pros: Very nice trip
Cons: Clean the restroom more often
Pros: Very hard working, responsive and caring crew. Kept the washrooms clean throughout the flight. Pretty good space between rows considering economy class. Lots of little touches like slippers and toothbrush.
Cons: Need to improve the food qyality
Pros: Great crew, good food, easy to watch entertainment , and food better than most airlines
Cons: The seats were uncomfortable.
Pros: It was just a quick flight, but everything/everyone was efficient and made the process/flight no problem. Great experience.
Cons: More turbulence, too much.
Pros: Aisle seat
Cons: Snack options
Pros: Seats were better than usual. On time.
Cons: Jammed full, not enough overhead bin storage. Too many people allowed to bring on WAY too much as carry-on. Badly managed. Wasn't Lufthansa, was a code share on a United flight. Wish it was Lufthansa, which is what the ticket originally was supposed to be. Bait and switch!
Cons: if the flight is on time. I was delay more than 10 hours
Pros: Air Canada is always a great travel experience.
Cons: The food is terrible. It's the worst I've had from any airline.
Cons: Crew could be friendlier.
Cons: Check-in was bad. Too few staff for too many people.
Pros: Boarding was good and fast
Cons: The audio jack was not good thus I had to keep it steady with my hand to be able to listen to movie
Cons: Excellent as usual
Pros: Entertainment was exhaustive and entertaining
Cons: Service was very poor. They missed servicing drinks when I was watching movie. Didn’t ask me. There was NO air freshener sprayed in this long flight. Overall service was very poor especially on my side of service at 32F.
Pros: Crew, food, drinks and seats in business class were fantastic.
Pros: I had a great time. The best part was that my luggage reached on time!! Thank you!
Cons: Fly Dubai are just substandard. The codeshare flight are ruining the reputation of Emirates.
Pros: Food& Beverage :)
Cons: No wonder they are one of the best airliner
Cons: Same as before. Dirty and smelly. Food was ok.
Cons: One really bad movie.
Pros: Efficient, courteous and early arrival
Cons: No wifi
Pros: I liked the entertainment
Pros: Nothing special
Cons: That was the most uncomfortable and cramped seat I had ever had on a plane flight. Even sitting on the pillow did not help.
Pros: Nice to have more room in the premium economy section.
Cons: Not even a smile from the crew and no help when asked. I don't expect Asian-style grace and class from an American airline, but I do expect good old-fashioned American friendliness, and there wasn't even that. Also hate the all-darkened cabin in the daytime.
Pros: I was originally booked through jfk with an 80 minute layover. When I told a delta.help desk employee i feared it was too tight (I flew out through jf k and that was enough to convince me...) he booked me through Atlanta with a.comfortable schedule. Thank you!
Cons: I ordered and paid for meal on line, it was not available and I showed the online receipt to the flight attendant, and she just shrugged and said I was not on Her list so too bad.
Pros: I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase
Cons: If Ukraine airlines EVER leave on time it would be a miracle!! Every time...
Cons: Never on time
Cons: The leg room was non existent. They charged me for overweight luggage as well as luggage when there was no mention of it and they charged me 15 euros for not having online check in. I will never use kayak
Pros: The crew has provided good service
Cons: I will try again next time.
Pros: upgraded to business class. the seat was super comfortable. the food is excellent... for on flight. stewardesses were very friendly and helpful.
Cons: more upgrade for loyal travelers.
Cons: IMAGINE the flight back from TPE-Hong Kong-CNX. “I thought” I book with Hong Kong Airlines BUT the second part was Hong Kong Express; a cheaper subsidiary by someone ? They blanking sell EVERYTHING; seats, food, drinks & likely to go to the bathroom. The flight IS suppose to take off at 16:45 (
Cons: I paid extra for 51H. Row 51's are the worst seats to have. Passengers will stand in front of you to stretch or wait for the bathroom. I can’t really extend my leg out too much because passengers will end up kicking my feet as they pass. There was delay in flights.
Pros: Loved it all.
Pros: crew is very cooperative and professionals
Cons: no other comment
Pros: The crew was very nice and the plane was clean.
Cons: The seats were too close to the seats in front of us. Everyone’s knees were pressed against the seat back in front of us. Another two inches would have made it more comfortable. I was disappointed that there were no personal screens for movies on theis plane.
Pros: Helpful staffs
Cons: Flight delayed.
Pros: comfortable, clean washroom, superb food
Cons: Too many process checking. Right before boarding we were all asked to stand and go outside for another checking. Blue ladies should be on the table right before passengers come for another check. there is a store but coffee and bottled water are not allowed to bring on the chair..why?
Pros: Very nice purser and her crew. Accomodating. Love the safety video!
Cons: Different option other than hot sandwiches for mid flight snack
Pros: The boarding process was much easier and faster. No delayed flights.
Cons: I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?
Cons: Checking, boarding, flighting
Pros: The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments
Pros: the CREW WAS FRIENDLY AND CELEBRATING EASTER WITH THE GUESTS
Cons: THE FOOD WAS ADEQUATE, GIVEN THAT WE WERE ON AN AIRPLANE
Pros: Everything was just dandy!
Pros: The crews are very polite.
Pros: Sits had more room then other plain
Pros: That we landed in the end
Cons: More communication to passengers when there are so big delays (almost 2 hours)
Pros: Rude inconsiderate staff. Terrible plane
Pros: KLM staff is great
Pros: Crew was friendly
Cons: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs
Pros: Good beverage service.
Cons: Over an hour delayj for departure.
Cons: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....
Cons: Boarding was very slow.
Pros: Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.
Pros: The crew was helpful and polite, food was good
Cons: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.
Cons: My headphones didn’t work
Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.
Cons: Our boarding was an hour and a half delayed
Cons: Very long delay, got bumped for a flight the next day. Horrible experience
Pros: Check-in was very fast. The food was a hot sandwich and a drink and was decent. Plane left Hangzhou and arrived Taipei slightly early, which was great. Seats reasonably comfortable. Crew was kind and caring.
Cons: Would have been nice to have some fruit.
Cons: Air China solution to constant dripping water on a flight from LAX to Beijing (13hrs) was stuffing paper towels into the overhead bin which didn’t work. They were kind enough to offer to help me “fill out a complaint” after 2 weeks of trying to contact them. I will #neverflyairchina again!
Pros: Crew very helpful, patient, and kind.
Cons: Despite leaving on time, the flight usually arrives about 1 hour behind schedule. We took 4 flights with Air China and all 4 arrived to the gate about an hour after scheduled.
Cons: Delay in China without any explanation.
Pros: Food was good! Crew spoke great English.
Cons: 6 hour plane ride with no TVs/entertainment options were unclear, and no meal from PEK-HKT. Outdated entertainment system on 11hr flight from YVR-PEK. Beijing airport was an absolute maze, we got sent in 8 different directions from the moment we got off our plane!
Pros: The crew was amazing, the seating was HORRIBLE. It was an extremely long flight seats should have been even a scotch more comfortable with even a teeny bit mote leg room
Cons: Seats were too crampped.
Cons: i lost my fly because kayak send me to another page to buy the ticket ant that page was a scam never book whit kayak use expedia
Pros: Room on the plane, layout of the plane, early arrival
Cons: Add CNN news to your tv channels
Pros: Nothing is amazing.
Cons: 8 hour delay. Paid for luggage. No food or beverages. Man behind me played a loud video with a baby crying and wasn’t told to turn it down. No help with luggage up stairs or down stairs.
Pros: In flight crew were very nice and helpful
Cons: More snack option
Pros: The Crew was Awesome
Pros: The seat was better than other airlines.
Cons: The food options for vegetarians.
Pros: The Flight was awesome in all aspects, And the Seats were exceptionally comfortable
Pros: Good seat with plenty of leg room and great entertainment system.
Cons: Noisy(kids) and the lights turned on and off every half hour...hard to get some sleep on a 10 hours flight.
Pros: The tall male agent from boarding was very helpful and attentive. When I mentioned to him that I do have a medical condition, he immediately assisted me without hesitation. Found a more comfortable seat for me and boarded me first. I wish I could remember his name, he only has a two initials name.
Cons: Honestly, all is the best! I would fly China Airlines again!
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