1) I have paid $60 (per person in a family of 3) for seat assignments hoping that this money buys us the "Premium economy" seats. The seat map indicated I was buying seats in the second row of the coach class. When we got on board, we found out that our row appears to be behind a large section of the "real" premium coach class seating which was not even shown to me when I bought tickets. So I have paid $180 on top of the ticket price just for the right to sit with my family, in a seat with little leg room.
2) It was very cold in parts of the passenger cabin throughout the flight. At the same time, the temperature in other parts of the cabin was comfortable.
3) The light on the ceiling didn"t switch off, and the crew had to tape a foil container above it.
4) The food (on transatlantic flight!) was... mediocre. I travel a lot and can compare. Drinks were Okay.
I would recommend Condor's management to openly disclose the details about the seating fee to the passengers BEFORE the tickets are sold. I will not take Condor any more. Not worth it.
Air canada is consistently late causing missed connections. Staff at airport in Toronto were rude and do not care at all about your problems with missed connections.
Liked the peppy, retro outfits. Boarding has no process: first come, first serve- seems to work just fine (versus all the Group numbering other airlines do). Plenty of room for carry-ons and overheads, and they actually try to bag people's bags before they get on the plane that should go underneath the seat in front of them in order to save overhead space.
No complimentary snacks and no on-flight magazine. No TVs or phone wifi for that matter, so bring a book or be ready to snooze!
nothing was exceptional at all. people were polite enough
almost everything.
-charges for every little thing.
-rules and regulations changed after boarding. so our contract was not really honored in good faith.
-old plane.
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