|Avg. Flight Duration||11h 02m|
|Flights Arrive in||Tel Aviv Ben Gurion Intl|
|Flights Depart from||Toronto|
|Airlines||WOW air, TAP AIR PORTUGAL, EL AL, LOT Polish Airlines, Ukraine Intl Air, Turkish Airlines, SWISS, Delta, Finnair, Air France, Brussels Airlines, KLM, Lufthansa, Air Canada, Austrian Airlines, British Airways, American Airlines, Royal Jordanian|
Cons: Everything! Flight was cancelled, only could get us on another flight 3 days later then that flight was delayed! Wth!
Pros: I got a seat with more leg room and it was much more comfortable
Cons: Boarding was a bit frantic because of the lines at the airport for customs
Pros: nothing can come to mind and unable to get connection flyer to their flight on time.
Cons: staff were not experienced to control connecting flyers-should have released those passengers first
Pros: non event --missed connection flight due to bad flight crew. my name is liam from new jersey
Pros: All comfortable & smooth.
Cons: All good.
Pros: Encouraged to take the pillows home they were nice
Cons: Headphone jacks that work would have been nice. 6.5hr flight without sound! The crew disappeared and would only give half cups of water when asked for. ALCOHOL not just wine and warm beer.
Cons: Paid thousands of dollars for this trip and my luggage is missing as tap Portugal convinently lost it.
Pros: Choices of movies and music
Cons: The vegetarian food was horrible and lacked variety. Feel like TAP makes food choices harder than it needs to be. How hard is it to just have a pasta option. Instead we got tofu croquettes.....
Pros: Good vegetarian meal. Great price.
Cons: Those seats might be ok on a short hop, but a five-hour intercontinental in the middle of the night? Price is cheap, but personally never again.
Pros: The tripulation are very nice people.
Cons: The space between seats are small.
Pros: Nothing special
Cons: Sitting space
Pros: Nothing to get imprese
Cons: Good attention, standard flight
Pros: The plane, the food, movie selection, and check in process.
Cons: Food and entertainment
Cons: Neither you nor pric line mentioned the fact that the return round of a round trip ticket did not include luggage disgusting.
Cons: The crew was rude.
Cons: The flight was canceled without notice.
Cons: Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto
Cons: The boarding and flight were late
Pros: Everything went smoothly and no problems.
Pros: Speedy service and quick boarding.
Cons: One of the crew hit and ran the food cart into my knee. Didn’t even bother apologizing.
Pros: Pleasant flight
Cons: Could not understand the English announcements. Need better audio quality or better grasp of English without foreign accent. Would have appreciated complimentary coffee and tea.
Cons: Never got to this flight. Previous legs were delayed so we arrived late and were denied boarding. No compensation and no alternative offered. Had to buy train tickets. Completely disappointed
Cons: Check in online or pay $17. They don’t tell this. Ticket I had was for no luggage. Do not recall this when I purchased the ticket. Another $45. Agents are rude, not helpful. 7am flight. Only serve water, no coffee.
Pros: our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected.
Cons: our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected.
Pros: Food is not bad
Cons: The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!
Pros: Crew was very nice and accommodating.
Cons: One piece of our luggage did not arrive on time.
Pros: They were more or less running on time and the crew were polite and helpful.
Cons: Change up the menu every year.
Pros: All operations a-ok
Pros: The service
Cons: The service and attitude
Cons: Same reason as above.
Cons: Poor desk service Food at breakfast A joke
Pros: Entertainment System (technical apparatus neat); Food tasty
Cons: Standard Seat Reservation costs money - ridiculous; Selection of movies mediocre; Light meal: "Lasagna"; Not a lot of drink servings except water; Zurich as Transfer airport: another security check hadn't luggage usual;
Cons: Crew did not make passenger in front of me bring his seat back up for landing.
Pros: Very bad crew. Seats very uncomfortable
Cons: Crew could have been better
Cons: Keep being the example other airlines shoud follow. Awesome job Delta.
Pros: Crew was awesome. Always available if needed
Cons: Food was just ok. Could have a little more movie selection
Pros: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.
Cons: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.
Pros: blueberry juice, service and friendliness
Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back
Pros: Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.
Pros: Flight was good with no turbulence. Crew was professional and courteous.
Cons: Problems with monitor, went down a couple of times. Would like a better movie selection. Food used to be better. Even the dessert was not what I used to get before. Felt like the legroom got tighter too.
Cons: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.
Pros: Air france crew at Mumbai Airport very rude and not supportive during checkin
Pros: The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris.
Cons: The seat padding is rather thin.
Cons: The fligh Washington delay more than a hour
Pros: Crew was very nice. Food was good and tasty.
Cons: Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that.
Cons: I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone.
Pros: On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.
Cons: I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.
Pros: The flight itself was smooth and the crew kept passengers well informed. Beyond that, not much to report it serviced as a mode of transportation but not an experience.
Cons: The seats were super cramped, hardly any leg room or elbow room which made it quite difficult to get comfortable for any length of time. The food was unpleasant. The flight attendants seemed very green.
Pros: Nothing really
Cons: Late boarding, had to check the bag, had to wait forever when landed in the plane
Pros: Pleasant staff. Comfortable plane. Second leg from Brussels to Frankfurt was great.
Cons: Check in at Manchester was a joke. No signage for Brussels Airlines to start with and no one to help. Long queue, over 1½ hours to drop a bag after checking in on line. Every other airline was way faster. Thankfully, security was relatively quick.
Pros: The crew at the gate as well as in the plane were tu nice and helpful.
Cons: Juste the toilet were not so clean and smelled very bad.
Cons: No reading light in my seat...
Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.
Pros: Good food, friendly service
Cons: More trash pickup; only one round of beverage service
Pros: Smooth flight.
Cons: Seat a little cramped.
Cons: Need more leg room!!! Larger meals needed.
Pros: Lots of entertainment from music to podcasts to movies and tv. Food was good!
Cons: The flight was quite cold! More teas and coffee instead of cold drinks. Couldn’t tell if there was WiFi or not :/
Pros: I booked with Lufthansa, but this was a United flight. I prefer United's boarding process with multiple groups to Lufthansa's single group. Lufthansa's leads to a very very long line 20 minutes before boarding starts.
Cons: United had fewer movie options, fewer meals, and worse food than the Lufthansa flight we took when we traveled to Frankfurt. It was also delayed two hours due to mechanical issues. I will have to pay more attention when I book next time to avoid United flights.
Cons: Any entertainment
Pros: The flight itself was fine.
Cons: We waited in the plane on the tarmac for 3-1/2 hours waiting for the plane to be de-iced before take-off. I understand that there is nothing Lufthansa can do about the weather, but they (or the Munich airport) need to have more de-icing machines. It is ridiculous to have to wait that long.
Cons: Touch screens were not working well. Required multiple hard taps which disturbed the passenger in front.
Pros: the concept
Cons: the reality
Pros: Very nice crew - something I have learned to appreciate over the years.
Cons: Chairs were small and I was uncomfortable. Food wasn't good.
Pros: I liked everything about this flight, especially how they dealt with the emergency that happened on the plane. The crew kept their cool
Pros: Cancelled 30 minute flight up to Vancouver which reaulted in missed flight to Australia. Air Canada the refused to put us on another flight. Went round and round for 5 hours with Air Canada until they finally put us on 3 separate flights getting to our deatination almost 48 hours late.Horrible
Cons: Notify passengers if short flight has more than 20% chance of being cancelled. We could have easily driven to Vancouver. If flight is cancelled, then own up to it and put people on next flight.
Pros: the crew was extremely nice. i was mainly impressed by the many times they made the effort to serve water.
Pros: Timely departure and pleasant staff on board
Cons: It was cold during the flight,
Pros: Clean and new planes. On time.
Cons: On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!
Cons: Delayed boarding, crew very friendly, polite
Cons: Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend.
Pros: Good experience, service was good, and attendants were courteous
Pros: The crew was very good, really polite and nice and helpful. Pilots or the plane's auto landing system did a good touch down in a hard windy condition at Ohare.
Cons: Cramped seating as usual in economy, but BA's is better than others in most cases. A few extra inches of leg and knee room would make all the difference in the world. Our worst experience is the over zealous highly inefficient very slow tedious carry on bag security system at Heathrow terminal 5.
Cons: Everything else
Cons: BA need to stop the silly practice of boarding according to status - it’s inefficent and leaves me with the impression that BA is obsessed with pseudo hierarchy.
Cons: Luggage did not make it to Warsaw
Pros: The plane did not arrive. Could not book for next days flight. Now they are not refunding...
Pros: All good.
Cons: All good.
Cons: We were not told we would have to land the air craft in Canada to refuel until we were taking off. This caused us to miss our connecting flight in Iceland and turned what should have been a 1 hour layover into a 24+ hour nightmare. Now, our return flight has been indefinitely delayed and we do not know when we can get home or how.
Pros: My kids loved the hot sandwiches, they said, hey this is the best airline food we've ever had!
Cons: Seats the seats were very hard. I had an extra cushion with me to sit on since that was my experience with Wow in the past, but even with the cushion the seat felt very hard.
Pros: Crew was wonderful.
Cons: My check in luggage got left behind .Didn't receive it for five days. A set of cuff-links I had in my luggage as a graduation present for my nephew was missing when my luggage finally arrived.
Pros: The crew was u professional at the gate and the flight attendant that spoke on the overhed was hard to understand
Cons: Not flying AA
Pros: Crew was good.
Cons: The seat was tiny. It took forever. I hate you people.
Pros: Boarding process was really unsmooth here as well. Little delayed. Thankfully this crew was really polite. And not screaming at people this one flight.
Cons: Ether bursting process.
Pros: I received the survey for this flight before we even boarded lol. People’s online boarding passes had expired. Noted that it was “due to weather” weather is totally clear, haven’t seen a flake of snow, it’s just cold.
Pros: Comfy seats with ample room.
Cons: 6 hour flight with only one cookie and two drink snack offer.
Pros: Wasn’t able to change my flight n I lost it
Cons: Need flexibility on changing dates
Cons: Very courteous
Pros: nothing. there is no responsibility from voyama towards clients services
Cons: every thing
Cons: The airline should upgrade the entertainment system. Besides that it’s good.
Pros: Comfortable airplane , good food, nice staff
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