attendents were rude and the boarding was disjointed and poor
The trip to Harrisburg from Detroit was extremely uncomfortable because of heat
Great quik boarding, friendly gate agent and crew. Let early
We sat at the gate for over 30 minutes, with no indication as to why
All was fine. Small plane so no food or entertainment.
Very aggressive at the boarding area of only allowing one person passed a line/ sign
Delayed 7 hours Crew and employees were nice Extra long flight but at least we got in
I love how the flight crews are now saying what the weather will be like, when we can expect to be able to get up and use the restrooms etc. I have to say also that our flight crews this trip were incredible - fast and courteous - and somehow managed to do the service even on these short flights with a few bumps. The only reason for an ok rating on entertainment was because these short flights are on planes without seatback displays but that's ok because I just download shows on my iPhone beforehand.
Our flight from Detroit to LaGuardia on Thursday 8/20 was delayed from 555 to 910 due to storms and a ground stop at LGA. It’s never fun to be stuck at the airport but I thought the desk crew and captain handled it well and kept us informed. I especially liked how they referred to us as their “LaGuardia family.” I am a loyal delta customer and this is one of the reasons why.
The plane is old. There was water dripping fown from the air cooling system. The toilets were mot that clean
Great flight. I should have figured out the bed situation in biz class earlier. Confusing in dark. My bad.
Business class check-in was flawless; was automatically given a lounge voucher. Flight attendants were helpful and professional. There was a purser who introduced herself at the beginning of the flight but then I never saw her again.
For a 17hr economy flight it wasn’t bad at all, thankfully it wasn’t a narrow body plane.
Simplicity of boarding and corporate interactions were all totally positive and simple, brief, organized and clear. No regrets at all. I will favor flights with Cathay Pacific in the future.
Big selection and great food and beverages in business class with good service. Full recline but less privacy compared with Qatar.
Really impressed with the Airline and much with the Crew. The crew was amazingggg, changed seats very easily, provided a lot of snacks on demand, the plane is nice and clean, the menu is well presented; unfortunately, the food is not fantastic, but it's not bad either but nothing to rave about. I am still rating it as excellent because I loved everything else; food improvement will be great!
My flight was delayed by 8 hours I arrived at airport 4hrs earlier but to see if they can reroute me to get my connecting flt to Hong Kong. They auto rebooked my flt. With no chance. Which I missed this entire reservation through kayak. My next flt they got me on was at 6 am. Misses an entire day of my trip abroad all my accommodations seat assignments were missed and missed adding my TSA precheck to my ticket as well as my vegan meal request so I didnt have meals on any of the flight....so not a comfortable experience. Please help me with accommodations upon my return.
The plane was dirty, the seats were torn and broken, the service was the most terrible ever, the bathroom dirty, they will not even serve water you had to request it, the meals were terrible, overall less than Zero, I will never fly Cathay Pacific again.
Flight delayed first from bad weather, then after boarding there was a problem with the plane. We had to get off and onto another plane...connections were missed and the trip took an additional 10 hours!! Pre-paid seatting was not honored due ro last minute carrier changes. Most of the trip was on Japan Airline.
My flight was suppose to be at 7:45pm to fly but it didnt fly out until 8:55 to dallas so then all of my other flights was late and delay ihad to wait at the airport for extra 14 hours to be able to get on a different plane
Great flight and crew. Need more legroom and DO NOT allow seats to recline.
Flight and crew were great. Need more legroom and do not allow seats to recline.
Bathrooms broken, Wifi not working, Direct TV stuck in a United credit card loop for whole flight
This flight is a quick way to get to Chicago, but a bit expensive.
We got delayed three hours and nobody thought to have the bathroom fixed while we were sitting waiting to board? took a full hour to have maintenance come and check it off. Had to shut the bathroom down twice so that the pilots could go to the bathroom. Everyone missed their connections.
Not good - outbound flight was delayed and missed my connection even though I got to the gate after running through the airport - the agent would not let me on because the door was closed (flight had not left). There was no notification from United - overall experience was very disappointing. Additionally, I was downgraded from first class to coach on the alternative flight
I liked that the flight was nonstop from ORD to CIU for $200 round trip.
Some sort of compensation for missing work because of a cancelled flight that was United’s fault
I was told we'd have a hot breakfast option in first class, so I chose not get a hot breakfast. It was a very strange meal, but the fresh fruit was very good quality. Service was excellent from ORD to ELP. No service from MBS to ORD, not even water. However, when flying American from FNT to ORD, which is a shorter flight, they at least pass out snacks and offer water.
Staff friendly and app worked really well. Modest delays were frustrating
