2 hour late departure. could not get there story strait on why the delay, finally they went with weather delay. steward reminded me of a bunch of people unhappy with there jobs. need to work on customer service
Delayed, old aircraft, no food, no entertainment
Crew was great!
Was really poor choice of food.
Ease of boarding, friendly and efficient crew.
Space was very tight, music choices were terrible, no plug to charge my phone, no individual screen for entertainment, movie screen went black half way through the movie I was watching and it never came back on
Plenty of entertainment.
It’s just a long flight there’s no way to change that.
The final leg on a Delta flight was very pleasant.
My final destination had a total of two flights a day available on United. The first leg I originally booked was pushed back and back and back b/c of weather. I was stuck at the Houston airport for 12 hrs after agreeing to take another one-stop flight, making it a total of three flights taking more than 24 hrs. I then had to cry to even get food vouchers. Where would I sleep? On the flor in the Houston airport, the most inhospitable airport I’ve ever been in. They have a hotel *in* the airport, but because it was “weather” causing the delay they refused to put me up. There was a woman whose birthday it was and she was trying to get to her husband having surgery the next day and a double amputee all in the same boat. It was absolutely a nightmare. I got maybe 1 hour sleep the whole night despite trying for 5-6. Never again will I fly United unless under duress or some emergency.
The movies, the crew, the flight itself.
The food was horrible. Also, all of my ticket information said Brussels Airlines but there's no such thing. It made it very confusing because on my departure I was looking for Brussels, but it was actually United I needed to look for.
Friendly staff, great food.Overall good flight
Limited Space for Carry on luggage had to exit plane in order to check the bag in to cargo area. Confused as to why the crew chosen had no Spanish speaking attendants. We were going to panama there will more then 1 traveler that may not know how to speak English.
You’re entertainment options far exceed your competitors. The food (vegetarian) was excellent.
Great selection of movies; on time departure and arrival much appreciated.
Food was poor
|Flights Arrive in||Cleveland Hopkins Intl|
|Flights Depart from||Trinidad and Tobago|
|Airlines||American Airlines, United|
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
please send us an email and someone from our team will get back to you promptly.