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Top 3 airlines serving from Trinidad and Tobago to North Carolina
Scores according to KAYAK customer reviews
Pros: "comfortable seating space."
Pros: "Good onboard service, unlimited snacks."
Cons: "The flight was 40 minutes late, there were no meals for sale, and one of the movie channels was missing."
Pros: "nice friendly service and comfy seats"
Cons: "delayed out of jfk around dinner time tusk tusk and very long lines at TSA in terminal 5 - not neccessary"
Pros: "Quick, efficient processing at the airport."
Cons: "The seating is very tight, even though I am only 5'4" it was too close. I felt sorry for the young man next to me who was approx 6' and very uncomfortable. For health purposes, foot rests should be installed to elevate the feet off the floor and offer differing positions help reduce the possibility of forming blood clots during flights."
Pros: "Very good flight, Love the size of plane and the comfortable seat, the TV's on the back of the seats were great."
Pros: "Free WiFi."
Cons: "Over 2 hours delayed due to issues such as refueling and then Captains oxygen mask being faulty and the part not being on hand to swap out faulty equipment. Flight attendants and captain we're very nice but not having back-ups or parts that could fail readily available just seems like a huge inconvenience to everyone, crew and passengers. If company budget is more important than customer service perhaps re-evaluating your company model needs to be in consideration."
Pros: "The crew was great. The flight attendants were awsome. Genuine smiles and polite and did Wonderful. I had plenty of room and the plane appeared to be pretty clean."
Cons: "Let me preface that I have children and grandchildren of my own. There was a family of 3 behind me, 2 adults and a child under 1. The baby was fussy which was no problem. I just put on my headphones. I understand this happens and sympathize with the parents. However, they allowed this child to constantly kick my seat through the flight which was annoying and unfortunate. There were empty seats in front of me but I didn't want to offend anyone by asking to move. :("
Pros: "Crew was very pleasant and helpful"
Cons: "Delayed flight and confusion trying to board the plane"
Pros: "Crew and flights are very good"
Cons: "our Baggage is mishandled and some of the items inside are damaged and lost couple checked in baggage"
Cons: "Flight delayed and changed gate"
Pros: "The departure and arrival times were accurate. Actually we arrived about 15 minutes early."
Cons: "There was only one individual checking people boarding. Two individuals at the boarding gate would have been even more efficient."
Pros: "The crew is excellent as usual - friendly and professional. . Love the generous space."
Cons: "Better food options. :("
Cons: "Unable to turn off the movie screening"
Pros: "The flights attendants were very warm and welcoming"
Cons: "Feeding a customer 2 packs of chips on a five hour long flight is not good. A heavier healthier snack would have been better"
Pros: "seating and legroom"
Cons: "they did not communicate with their partner emirates making it hard to change flights- emirates ended up doing all the work to get my flight changed"
Pros: "The crew was great! Having more space than average and even more of you desire is a strong selling point."
Cons: "I know that chips or the like for a meal in economy is virtually standard on airlines today but here is the opportunity for JetBlue to be the un-airline in this area as well."
Pros: "Short flight. No entertainment and just snacks."
Pros: "Boarding quickly"
Cons: "Lack of food and entertainment."
Pros: "water dripping on me crew said for $45 I could move"
Pros: "the amenities - the TV, the snacks, the drinks (a full can of seltzer instead of a cup!) and actual flight attendants who chat with you and are positive overall. rare in flights these days! excellent experience."
Pros: "Staff on ground were extremely helpful and friendly. Baggage drop-off and check-in kiosk were expertly staffed."
Cons: "In-flight screen never goes blank. Need an off setting instead of constantly changing commercials."
Pros: "Flight was nice."
Cons: "I didn't like the constant time change with the flight."
Pros: "seats were comfortable"
Cons: "attendants skimped on the snacks not what was advertised. less abrasive attendants"
Pros: "Large space"
Cons: "Old plan"
Pros: "Perfect in time flights"
Pros: "Leg room"
Cons: "Flight was two hours delayed. The on board entertainment was lacking options"
Pros: "Understood there were thunderstorms up and down the northeast coast. But it is always helpful for the team at the gate to keep folks waiting there with 20 min delay here and there. I just got them on my phone."
Pros: "info was good"
Cons: "waiting for more then 2h and no offer for drinks or anything"
Pros: "Jet blue seat and leg room and entertainment options made the flight a good experience."
Pros: "New plane, legroom, snacks. Really nice flight attendants"
Cons: "Delayed 50 minutes!"
Pros: "Keep it up"
Pros: "Kind crew member."
Cons: "Security check was too slow."
Pros: "I'm 6 ft tall with long legs and my knees are a full 5 inches from the seat back (Airbus A320) and these are the regular seats not the Even More Space. The crew is great as always. Friendly and professional. I didn't use the entertainment on offer."
Cons: "I know that food offerings are not great across the board on US airlines but can't I hope that improvements can be made in this area ? I have purchased food on JetBlue before and I was disappointed with what I received so now I don't."
Pros: "everything went very smooth for my teenage son (17) and his friend"
Pros: "The crew was great. Efficient, pleasant and funny."
Pros: "snacks, friendly staff"
Cons: "Our bags did not make the transfer, but helpful JetBlue staff at RDU. Have not gotten status update yet for luggage delivery even though plane should have arrived an hour ago. Boston airport security by gates E and C (when transfering from international flight after customs) very inefficient and also understaffed."
Cons: "Wouldn't let passengers spread out after boarding closed even though there were empty seats"
Pros: "friendly personnel"
Cons: "boarding was chaotic. late takeoff."
Cons: "the seats felt like stone"
Cons: "I landed at 8 pm from Reykjavik and had to wait until morning to connect. Trying to sleep in Terminal 5 is troublesome. I came home having been awake for two days straight and was sick for four days."
Cons: "Nothing to mention"
Pros: "Great entertainment."
Cons: "Delayed, rough flight."
Pros: "Was great"
Cons: "The stewardess left a cabin open, the captain didn't allow us to get out of our seats nearly the whole flight."
Cons: "Misconnect due to El Al flight being delayed."
Cons: "the seat too back"
Pros: "The crew was great and good customer service"
Cons: "They ran out of dinner selection options and beverages"
Pros: "The flight was smooth"
Cons: "One Cooa employ tried to force me to check my carry on. They did not ask if I wanted to check it. They told me I must. They ridiculously placed the bag on top of the carry-on measuring device and told me it was too big. I had just gotten off another Copa flight from Port of Spain where there was no issue at all."
Pros: "Amazing crew"
Pros: "Not much"
Cons: "Arrived at gate and bridge was not installed at new gate in new part of airport. It took 45 min to find a portable gate so we could leave the plane."
Cons: "Boarding process for Copa 808 from Panama City to JFK on 8/25/2019 was mob-like. Attitude of security personnel was unhelpful/resentful when trying to use Star Alliance Gold Lane (Have Premier Platinum on United). My wife got “selected” for special security screening. Almost missed flight."
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Pros: "Seat comfortable. Staff accomodating"
Cons: "In flight entertainment"
Cons: "Business class is terrible value for money. 5 sogfyt chicken nuggets with a tiny bowl of lettuce. Disgusting waste of money."
Pros: "My own tv screen , quality of food, service from the crew, beverage selection and cabin comfort"
Cons: "Keep it up"
Cons: "The only thing that disappointed me was that I had no access to the lounges. I had hoped to be able to use the first class lounges since I had booked business class but I was not allowed in any of the airports."
Pros: "Time and service"
Pros: "On time departure, amicable crew"
Cons: "terrible food, limited selection of movies to watch."
Pros: "Crew was friendly, food was good and seats were comfortable"
Cons: "Delivery of baggage at SFO terminal"
Pros: "Crew was nice, seat was comfortable, food was good"
Cons: "Going through security again at the gate was tedious and I couldn't bring my water on the plane"
Pros: "Very nice crew especially when I got sick. Entertainment was also good."
Cons: "The boarding process was terrible. There should have been ac, easy access to water and a bathroom once through gate security. Also out of our group of five, three of us were moved up to business class. It was nice that they got that but it would’ve been more fair if the whole group could have also."
Pros: "The flight was comfortable and routine - no problems"
Cons: "Really didn’t have any concerns."
Pros: "Everything was top notch!"
Pros: "Crew was pleasant and efficient in performing their duties, the meal choices were very good and both flights departed and arrived on time."
Pros: "The crew was nice."
Cons: "Some form of entertainment"
Pros: "All the flight are on time."
Cons: "I wish can change a little big plane."
Pros: "I liked the fact that we were able to get free meals and the first check in luggage free."
Cons: "The in flight entertainment selection was small, could have been bigger"
Pros: "Everyone super welcoming and kind"
Pros: "Like the service of food"
Pros: "They serve a meal on most flights."
Cons: "When something goes wrong, like when our flight was oversold, the customer service is deplorable at best."
Cons: "Flight was pverbooked and they put me on next flight , because of that I missed very important meeting"
Pros: "Crew was great, food was good, legroom ample in economy. Great value."
Cons: "Entertainment system was good, but move selection a bit limited."
Cons: "Copa needs to start letting customers choose seats a head of time, for my second leg the system didn't allow me to do so when I checked in the day before, therefore I got a seat didn't want."
Pros: "The beef with rice was awesome"
Cons: "Our seats wouldn’t recline back. passengers in front of us Recliner their seats and it became a pretty tight trip. The second entreee that was passed around towards back half of flight didn’t have vegetarian options"
Cons: "Not enough service provided"
Pros: "The cancelled my reservation the day of the flight. It took me 24 hours to get home and I had to re-book my own flight and take united airlines."
Cons: "The food was horrible and the seats need to be redone"
Pros: "Great flight"
Pros: "Copa offers the best value for a flight to Guayaquil, but there is limited options. Decent price for the shortest flight duration. Each seat has tv with entertainment"
Cons: "Slowest airline in history to get bags off the plane and into baggage claim. I regularly wait 30mins for my bag even after the time to get off the plane and go through customs. Seats suck in ecomomy"
Pros: "Easy layover in Panama, Flight from Panama to Cartagena was short and sweet, Friendly staff."
Pros: "There really isn't much to complain about with Copa as they're prompt and efficient. I usually fly on their Embraer E190ARs which are pretty spartan when it comes to additional amenities as compared to the Boeing 737 fleet. However the business class seats are comfortable have a reasonable recline for such a small aircraft."
Cons: "If you're flying on a flight operated by Copa Colombia, be prepared for business class being European styled with regular economy class seats except on the E190 there is no middle row to block off."
Cons: "Old episodes of series. Need newer movie options"
Pros: "Ontime departure!"
Cons: "Conecting flight to Guatemala was over sold"
Pros: "You did not have a category for these persons"
Pros: "Movies,entertainment,but it can be better."
Cons: "Cold coffee."
Pros: "Free on board Entertainment"
Cons: "Everything was below standard"
Cons: "Did not ask for volunteers and gave preference to people who di on line check in. Ridiculous joke of an airline."
Pros: "Staff was great and very respectful."
Cons: "The unexpected layover was unfortunate, the delay then after that due to equipment malfunction was then more annoying because I was just eager to get home."
Cons: "they change the flight time from 12: 30am to 10:00am and didn't have the plane. I have to change different airline."
Cons: "There was no entertainment on this flight."
Cons: "It didnt have enough entertainment it needs more options pf movies I didn't like I couldn't seat with my grandchild we were separated"
Pros: "The crew was attentive and the service excellent."
Cons: "Smooth and enjoyable trip unlike the second leg to Aspen"
Cons: "Flight was delayed due to weather. That is understandable. However the crew was not helpful in sharing any information with customers about changes to connecting flights. Much time was wasted and I had to reschedule my flight. The staff members that booked my hotel and my new flight were short and brief and not very helpful or accommodating or informative. Overall I didn’t not feel like a welcomed guest and I do not feel enough compensation was offered for such an inconvenience. Not being able to have my bag overnight was a hassle. I had no clean clothes and had to throw out my contacts because I had no solution. I also couldn’t use the meal voucher they gave me because everywhere in the airport was closed by that time. No stipend was given for toiletries or food delivery. Very unimpressed."
Cons: "Sat on runway for 30 Minutes at the end of the flight."
Cons: "Leg room was way too small, bathroom had no water in the sink, horrible flight!"
Pros: "Not much crew stayed in back almost the whole 6 1/2 hr flight and seemed not to friendly"
Cons: "It would have been better if they had departed when they said they were going to after a delay. Flight was delayed first 1 hr then two more hours. The airline finally posted that it would depart a 4 PM and we didn't even start boarding until 5PM. Then they tried to rush us on so that everyone was standing on the HOT jetway for 10 min waiting to get on the plane. Plane didn't take off til 5:35 PM. Over all on this trip I had three flights that were delayed. I'll think twice before taking American Air again."
Cons: "Checking in was way too long, more than 45 mins"
Pros: "The crew was nice, the flight overall was pleasant and fast"
Cons: "The food, the confort of the seats, my seat recliner button was not working there"
Pros: "Really a nice meal and good service"
Pros: "Extremely friendly and professional. Assets to your Airline."
Pros: "I was comped an upgrade to first class for the 25 minute flight. That’s something."
Cons: "A flight that was already 39 minutes late to board, was another 50 minutes late to take off. You really do get what you pay for."
Cons: "Taxi time to gate was almost half hour."
Cons: "As we were boarding, our carryon bags were literally grabbed from us and checked in - that too not valet checked but through to the Baggage Claim. I needed to rush out and had to wait for the baggage instead. I pleaded with the agent to allow me to fit the smallish bag under the seat to no avail."
Pros: "Entertainment app and selection of movies good. Also love that you have diet Dr Pepper on your flights. Boarding process efficient"
Cons: "The USB plugs and lower converter plugs didn’t work for the entire flight. Cabin temp is too low, why always freezing??"
Cons: "The crew could have been more polite."
Cons: "Oh, American’s seats are so uncomfortable."
Pros: "The fight was awesome from takeoff to landing. This has been one of the first flights that my ears did not pop and hurt in years!!! We took off about 10 minutes late waiting on a crew member but made the time up in the air. Great flight!!"
Pros: "Friendly crew and better extras in premium economy than my last AA flight. This flight included an upgraded meal, docks, pillow, toothbrush."
Cons: "Entertainment system didn’t work."
Pros: "many movies"
Pros: "ABSOLUTELY NOTHING!"
Cons: "At 12:40 p.m. we boarded American Airlines flight 1350 in ATL, just to SIT on plane for 1 1/2 hours (half the time with NO AIR). Computer problems. Had to get off plane, then had to wait in 3 lines. Agents were so UNPROFESSIONAL! Kept saying flight would go... DID NOT go until another plane came in at 9:00 PM! We, needless to say missed our connecting flight to SYDNEY and had to wait til next day and fly to SAN FRANCISCO, then to MELBOURNE, then on to Christchurch. We MISSED out on TWO DAYS of our short trip! which included missed reservations!!"
Pros: "Customer service"
Pros: "Lunch was GREAT- usually fly Delta but this was comparable."
Cons: "WiFi, ESPECIALLY when you pay for a first class ticket, should be free. Further, the instructions for connecting to paid WiFi are NOT printed clearly anywhere. I had to go to the internet while on the ground. There are many movie and TV show options for free on your own device, however."
Pros: "Seat very small"
Pros: "The crew handled the emergency very professionally"
Cons: "Departure gate staff forced passengers to check bags, when there were multiple empty overhead bins on the plane at takeoff. This makes no sense."
Pros: "No major delays. Boarding and exiting was smooth. Got assigned a window seat near front Good service."
Cons: "Long flight from CLT to LAX was warm. Not sufficient cooling and airflow."
Pros: "Seats, flight ride."
Cons: "I booked two seats for my girlfriend and I and were given two window seats. Bogged early enough so should have put seats together. Now knowing I needed the app installed on my phone to watch entertainment, and not having wifi to download. The AC vents are a bit too soft."
Pros: "The crew was amazing, flight was very smooth, arrived early, plane clean, service was great."
Cons: "For being in first class, my seat did not recline so I couldn't sleep and audio for my entertainment center was not working"
Pros: "The onboard crew was very friendly and attentive. American’s service has been vastly improved on international flights over the past couple years. It’s always nice to have a good selection of on board entertainment to keep you busy for 10 hours."
Cons: "The boarding process was disorganized and I was told I wouldn’t be able to carry on my luggage even though I had flown 2 other American flights that week and had no problem. I measured my bag before starting my trip and it fit in the bin. After demanding an explanation from the gate agent. She let me board with it. The seats on every airline get smaller and smaller. have less leg room and are hard. I’m a 5’10 woman and was incredibly uncomfortable after a few hours."
Pros: "Food, cleanliness"
Pros: "Ummmm the only thing I like is we landed in Maui safely. Pilots and crew seems friendly."
Cons: "We almost this flight because the connection flight can't find an open gate to park the plane. Inside the air plane kids got hungry, we were ready to order $$$ meals and they said they didn't have it anymore. Seriously?! 6+ hours flight and no meal. Then I asked for 3 pretzel and they gave it to another passenger, so they only have 1 left supposedly!!! Come on!!"
Pros: "Flight was on-time, smooth, with friendly service."
Pros: "I went to check in for my flight and was told that it changed to American Airlines. By the time I arrived to the gate it the flight was full and they wouldn't let me on. I want a refund."
Cons: "See above."
Pros: "Crew was really understanding of the frustration and were helpful. Plane was clean and newer."
Cons: "Delayed due to weather... it happens. Just frustrating being delayed on the last flight of the day."
Pros: "The crew was very nice and the seats were comfortable. I enjoyed the movie selection."
Cons: "My seat was broken (button to recline was stuck)."
Pros: "Readiness for take off was well organized and quick"
Cons: "Kiosks were not functioning and we were forced to stand in long lines for customer service for luggage tags Many passengers missed their flights No help for those using malfunctioning kiosks only one person to help hundreds of stuck customers and we barely made our flight"
Pros: "Flight was smooth with no issues whatsoever!"
Pros: "The trip, in general, was nice. The food quality and the available entertainment are good. the crew is nice."
Cons: "I had one of the smallest seats on the jet (window seats)."
Pros: "It was empty and there was a lot of room. It was nice and quiet. They still served snacks and drinks. Can't complain!"
Cons: "One flight attendant in my section (23H), plonked food down on the tray with a curt, "passengers-are-a-nuisance" attitude. Her male colleague, when I asked about a spoon for the tub of ice cream said "It's there. If you can find it, you can eat it." I am a 71 yr old woman, and was shocked to be spoken to with such impertinence. Had I not already been travelling for16 hrs, having started the day in the Occupied Territories, I would have reported him to the senior person on board. I was just too tired."
Pros: "Very good , fare price and nice flight"
Pros: "Early to navigate"
Pros: "Very good take off and a very good Landing."
Cons: "Everything is ok as expected"
Pros: "Great movie selection, including ones currently in theaters."
Cons: "Only received pretzels for snacks, while others received cookies."
Pros: "Friendly-on time-Huntsville personnel first rste."
Cons: "Tsa wait"
Pros: "The boarding at GYE was very smooth and the GYE terminal is very comfortable."
Cons: "The check-in process at GYE needs to improve. Not many people in line and it still takes an hour get checked in. Plane crew waiting much longer to serve the food. That made sure I would get less rest on and overnight flight. Worst of all, after the crew served the food, the never came to pick it up. Just makes it uncomfortable to have a tray of trash on your tray table for 3 hours."
Cons: "Missed the connection in CLT to BTR even though flight status on AA's website indicated that it was delayed enough so that I could make the connection. Ended up spending the night in a cold-assed airport with minimal comfort. I was already confirmed on this flight and AA knew, or should've known, that I was enroute. Not pleased at all."
Pros: "From the onset of booking the flight, checking in, the crew. And the The soft landing!!"
Pros: "AA is stepping there game up when it comes to entertainment. Newer planes have power surges, consistent wifi, and screens in the back of each seat loaded with games and movies."
Cons: "My flight was delayed prolonging my trip. Customer service was terrible. And, when I got to my final destination my checked luggage wasn't there. It took them over 24 hours to locate and return my luggage."