On time. .breakfast was especially good. First class service was special
Plane destination at the Gates were mixed up at Spokane airport. Text from website didn't match rithet
had to be rerouted due to a medical emergency onboard. Alaska crew treated the patient with utmost respect and continued to keep the passengers updated the entire way through, which I appreciate. But it took 4 hours from landing until we were able to be airborne again, causing us to not get into SFO until ~2 am. I understand it was a tough situation for everyone, but that was an indecent wait.
The flight attendants were nice, but the cabin and seats were uncomfortable.
There was no food or entertainment so quit asking about that! Everything else was fine.
Terrible. My flight was pushed out three times finally the fourth time it was canceled completely. They sent me to a hotel that would not accept the voucher. And I had to pay for my cab and Uber . I arrived at the airport at five and didn’t get into my hotel until 1145.
5 hours delay, while seated moved passengers around on the plane. We were out on the runway, had to return to the gate. Changed tires.
Flight was switched to a different airline. Caused scheduling issues. Flight delayed an hour, but arrived only 20 minutes late thanks to tail winds.
The flight went smoothly, but I wore a down coat the entire time, the plane was frigid, the lead attendant seemed to be experiencing hot flashes lol, so no sympathy from her. Now, the PDX airport was another thing. It was a 12 minute walk from the gate to the baggage area, and I walk faster than most people. Seriously 12 minutes!
This was my second time flying Alaskan and I was very pleased each time with the overall experience
Fast, lovely scenery, great info on the Delta flight screen about landmarks we were flying over. Great landing!
Got to fly my favorite plane, the Boeing 767-400ER, to Milan. The soft blush pink mood lighting during meal service was very beautiful and gorgeous. The service was top-notch, and our flights were on time. I highly recommend Delta.
Delta needs to step its game up get a more reliable internet service. Internet service was non-existent for this flight.
Delta canceled our flight and we had to scramble to find another airline to get home. Phoenix is not a delta hub so they didn’t have another plane. It would have been a red eye though Salt Lake City. Getting in at 5am. No bueno.
There was no problems, just a little uncomfortable with seats that do not lay back a little
Only not having an assigned seat was an issue. Rest was great
Delta is a premier airline so my expectations are most always met.
The crew on this leg continue to be extremely helpful with my wife’s mobility issues. They also came by many many times to ensure we were comfortable and had drink some food.
The Pilot was one of the best I've had, very informative about turbulence and got us to our destination early
Friendly boarding crew. Better could have been a bit more substantial food for this 3 plus hour flight.
Had a one hour delay due to mechanical issue. I didn’t think I’d be able to make my connecting flight, but they waited for me and greeted me when I arrived to help things run smooth.
Staff were good. My seat was in need of repair, but for a short flight was not problematic. Usual basic snack and drink setup that you'll find on any US carrier. Over, a decent, basic flight.
I will never book a flight through Cheap fare. They booked me from Portland Main . And would not give me a refund, so I bought 2 tickets one for 299. From Portland Main to ORD. Then I had to buy a ticket from Oregon PDX to ORD that was another 440. So Just so you know they even told me it was there fault but no refund. Bad bussniess. I did inform United but they said they couldn't help me due to the fact I booked through Cheap Tickets. Never again. And I'm spreding the word. I let everyone know at my 50th class reunion
Pilot Erika DeLong made us feel safe and at ease in a frankly scary time to be flying. Her warm smile and greeting and excellent command of the aircraft in foggy bumpy weather helped us all to calm our nerves and get us home safely.
Not enough room between rows and food was gross. $160 baggage charge?! Never again.
East Lounge in Denver was terrible. Turning away active military on orders? Really? Sad.
Clean and plenty of room for handbaggage. Leg room was cramped compared with the 777 from Frankfurt.
they made me check my carryon. There was space in the overhead bins.
Tired of being nickel and dimed for every little thing, especially carry-on luggage.
If there is an hour delay, and only one announcement is made regarding why, “a dirty plane” and “we are waiting for the Captain to board”and the screen keeps stating “on time” , and 100 people risk missing connections- who are then told to rent cars, run fast, or get a hotel room… well, that’s poorly managed by a team with no real training. Communicate more and better.
Everything went as planned. The only issue I had was with the gate C31 attendant. The person could barely speak English and was very difficult to understand.
American Airlines II: Delay Boogaloo. Multiple gate changes, delays, boarded and then MORE delays. I hate to say this won’t matter, but posting stuff about major corporations in 2026 is a post-modern “scream into the void.” Was multiple hours late coming home, so there you go.
Like: flights are on time, good boarding process Can improve: planes are old, improve entertainment and make space more comfortable
It's very confusing because Kayak has it as American Airlines, but it was Hawaiian Airlines, but operated by Alaska Airlines. I had to go to the airport for my boarding pass because American said I didn't have any trips.
Everything was good The connects, with no blame to crew. Or pilots. I understand they are short staffed. Everything went well for me. I'll be using you guys again in May if not sooner.
A couple ladies from the crew were so rude and nasty. Thought they were mad at having to be there especially if you asked a question. This will make me think twice next time if I book a flight with you.
Very friendly and efficient and smooth boarding. We were even way early arriving at my destination. Thank you.
My seat was very worn. Otherwise I had an excellent flight
Worst situation ever! I booked my tickets for this trip on Alaska Airlines. I guess AA is a partner and we flew nonstop from Eugene to PHX on an AA jet. I had to pay for luggage from PHX to EUG. And this was an Alaska Airlines reservation paid for with Alaska airlines credit card! Got to the PHX airport and was not able to check bags because of some weird issue with the AA software. My reservation had to be the-entered by the agent. I will never pick another American Airlines flight on the Alaska Airlines website. While on vacation, I tried to upgrade our seats for the trip home. The request just buffered and never went through. I tried four times and was charged four times on my credit card. The card was charged but the seats were never changed. What a wreck!
This flight was late and did not meet the connecting flight.
