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Pros: "Service was awful"

Pros: "We got screwed over by a travel agent. Alaska got us in. And treated us right"

Pros: "The flight attendants were all really nice."
Cons: "Flight was delayed for and hour because they couldn't find a headset."

Pros: "The flight was smooth from take off to landing."
Cons: "No entertainment on the plane. I saw a number of people trying to find ways to prop up and watch their phones. We recently flew on Virgin and the entertainment option were plentiful."

Pros: "Flying home"
Cons: "Drunk passengers"

Cons: "Entertainment system was malfunctioning. Sound would cut out intermittently"

Pros: "On time, clean and easy"
Cons: "Nothing."

Pros: "Everything about my trip with Alaska Airlines was perfect! The crew, entertainment, boarding, drinks were all amazing. I would love to exclusively fly Alaska from now on!"
Cons: "I loved everything!"

Pros: "I like that they board from the back of the plane to the front. so much less awkward."
Cons: "I have a laptop bag on rollers that fits under the seat in front of me, but i got challenged with some incredulous doubt by the gate ticket taker. I get people try to lug a bunch on the plane, but it gets old when the bag fits, I shouldn't get hassled."

Pros: "fast, little layover, good snacks."
Cons: "noise level, crowded spaces, leg room, crew was a bit worn down looked annoyed."

Pros: "Every thing"
Cons: "Not a thing"

Cons: "Reading all about the menu offerings only to be told there is no food left when it came to my row 27, seriously they didn't know it was a full flight? The plane smelled like vomit when we boarded...anyway to remedy that?"

Pros: "The flight crew was very friendly and the service was excellent."

Pros: "Checkin was smooth, with great staff in SEA, and the flight departed/arrived on time! All good!"

Cons: "Wifi is incredibly slow"

Pros: "Everything about it was AMAZING!!!"

Pros: "We got in early after taking off late"

Cons: "Small seats"

Pros: "The flight was nice"
Cons: "Overall everything is great."

Pros: "Free check in baggage. On time flights."

Pros: "Everything!"

Cons: "Flight was delayed 45 mins due to crew arriving late."

Cons: "unable to access internet and movies"

Pros: "Plug ins for each seat, leg room, complimentary drink. Took the red eye flight so half empty plain, not much chatter going on, fast flight (arrived a few minutes early) captain was a good flyer the plain was smooth even for landing."
Cons: "Couldn't turn off or move the little personal fan that was blowing in my face, dried out my contacts. I noticed a lot of others on the plain were trying to mess with their fans also, with no success so because all the fans were on, the plain was loud."

Pros: "Flight was more comfortable than some other flights I have been on, and the ride was smooth. I also like that we get to pick our seats when we buy the tickets instead of trying to find a seat once we are boarding."
Cons: "Once we started to board our plane about half the passengers got on the then the boarding stopped due to being grounded by the weather. Once that was lifted we finished boarding but still had to wait for our pilots to change planes. We sat in our seats for two hours before we even moved from our gate."

Pros: "In flight wifi"
Cons: "Some of the flight crew have very poor attitudes. I mean it's your job to be of service for your patrons. If you don't like doing that, find another job!"

Pros: "Direct flight"
Cons: "Over weight rude lady sat in the middle seat"

Pros: "Being on time"
Cons: "Nothing specific"

Pros: "Captain of our flight made us feel at ease with his silly jokes. All the flight attendants were very nice and even gave me a complimentary drink for my birthday."

Pros: "food choices, seat comfort, lively cabin crew, captain giving frequent updates,"
Cons: "Boarding process. Again, they call for people that have no carry on, or are NOT using overhead bins may board. people with suitcases and laptop bags board, and nothing is said. Nothing is enforced. Even the suggestion, "Sir, those will not fit under your seat" would be nice.I follow the rules, and get the short end of the stick. I pay the $25.00 and check my bag, and I have no room for a handbag above my head. When given the choice I do not put my handbag on the floor."

Pros: "The customer service is excellent. Boarding is easy. They have several meal options as well."
Cons: "As with most planes, there's not much room. The onboard wifi does not work well."

Pros: "Friendly crew, comfortavle seats"
Cons: "No healthy food options. Not a big deal"

Pros: "Nothing"

Pros: "Alaska is one of the best!"

Pros: "Nothing stood out as better than average."
Cons: "The whole day was a disaster and it felt like the entire Alaska airlines was in a shambles. The first flight was delayed because they couldn't find a crew to get there in time. Once crew did show up, there was no sense of urgency and ground ops even seemed lethargic. Missed my connecting flight. Rebooked on a later flight which was then subsequently delayed another hour. The whole trip took twice as long as it should have."

Cons: "Waiting"

Pros: "Samples from local businesses, friendly flight attendants, the speakers weren't extremely loud when they were doing pre-flight safety etc, my Canadian debit card worked for in-flight service and I could buy alcoholic beverages,"
Cons: "The seats were too small and uncomfy/lumpy"

Pros: "The crew seemed knowledgeable. The flight was smooth and on time."
Cons: "The seats are too narrow. I am a normal sized person, sitting in the middle seat, and had to keep me arms as close to myself as possible or bump the people on either side."

Pros: "We left early and arrived early! All in all another great Alaska flight!"

Pros: "This airline seems to have good prices with very friendly staff. It doesn't have luxury seating or amazing entertainment, but for what you pay it's a good deal!"

Pros: "The crew made sure the empty seats were available for the full rows to move into. Making a more comfortable flight for us in the rear of the plane."

Cons: "Same as above."

Pros: "Professional, safety conscious crew."
Cons: "Mother nature made for a rocky flight."

Pros: "Nice, friendly crew! Left 15 minutes mutes late and arrived 5 minutes to army! Perfect!"

Pros: "The crew was very nice and accommodating."
Cons: "For being in First Class, the legroom wasn't very comfortable."

Pros: "all activities went very smooth. it was a little difficult to hear the boarding announcements but others than that no lines once boarded. I have long legs and there was plenty of room in my coach/window seat to move around."

Pros: "Great service, meals and selection of movies."
Cons: "Middle seat was uncomfortable."

Pros: "Comfortable flight, but I'm small, and the crew was really nice and efficient."
Cons: "There were just snacks, but good snacks, so I can't really rate the food. I also had a window seat with no window."

Pros: "The staff was nice and made you feel welcome"
Cons: "That there was no outlets to charge My phone it was flight number 624"

Pros: "They were friendly and prompt, joked with us as they worked. The flight was smooth and on time"

Cons: "Small airplane, noissy"

Pros: "Excellent communication, friendly staff, and timely flight."
Cons: "Overhead bin too small for expect carryons. Should offer free checked bag at check into reduce this delay."

Pros: "Over cramped No Space for carry on slow service"
Cons: "Over cramped No Space for carry on slow service"

Pros: "From friendly staff on the ground to check us in, to helpful flight attendants, Delta has once again convinced us it is one of the better airlines . Will fly delta again."

Pros: "No hassle, no drama, very smooth."
Cons: "The blueberries were rather bland."

Pros: "The crew was friendly and attentive, and the flights were punctual. I was assigned a good seat, and I appreciated the meal, as i was going to arrive in Mexico very late. I also enjoyed the entertainment options."
Cons: "I really have no negative comments."

Pros: "Excellent service, God flight"

Pros: "The one good thing about this unexplained ordeal (the flight was delayed for 5 hours, causing me to miss my connection) was that, after a few hours of hearing nothing (no emails or texts from Delta), I finally saw some options for different flights pop up, so I was able to book a new flight without calling India. Also, I got an exit row seat on my new flight to MSP."
Cons: "They moved our gate about six times and never told us why the flight was delayed. Actually, the biggest annoyance was that Delta told us nothing. The only reason I knew about the delay and gate changes was because of Kayak! I know I am signed up to receive texts and emails from them, but I guess they forgot to notify me."

Pros: "The flight was very quick."
Cons: "They didn't serve us water."

Pros: "Movies"
Cons: "Seats are in humane"

Pros: "Entertainment"
Cons: "Staff were a bit rude. The boarding process was slow as everyone rushed up when they announced the first zone to board, and obviously this was not policed. We didn't get our seats until we got to the gate because apparently we bought our tickets too soon to take off, which was three weeks. Also, staff claimed there wasn't enough bin space so asked people to check their bags. We saw people with two big bags get on board at the start, and then staff made everyone at the back of the line check their bags. But there was plenty of bin space before take off. And we were seated in the last row which can't recline."

Pros: "Staff on the plane was courteous although they skipped half of us for snacks & forgot some requests for water"
Cons: "Was not able to check in online. Was not able to select my seat online. I was told I would be able to do both of these things. Spent 30 minutes trying to find a number to someone at Delta to check in & select seat. I was in Australia & all Delta offices were closed because it was Sunday. Although I had an internationally calling plan, no calls to Delta US would go through. finally found someone through a back channel that would help me. We boarded an hour late, and staff would not answer any of our questions about what was going on or how late we would arrive (they sped up the fight so that we landed on time). Flight ran out of drinking WATER after the first service. Half of our section (Economy Plus) was skipped for snacks. An unruly child was allowed to scream for almost the entire flight & was running up & down the aisles. NOTHING was said to the parents by staff members. Was absolutely the worst behaving child with who I've had to fly."

Pros: "El personal abordo muy amable llegamos a tiempo"
Cons: "En el ahereopuerto de guatemala para chekiar las maletas siento q nesesitan mas personal estuve una ora y quince minutos para poder chekiar mi maleta"

Pros: "Smooth flight."
Cons: "I have broad shoulders and there was a larger gentleman on the window seat. Being in the middle seat made for a very very cramped flight the whole way. Lots of skin to skin arm contact for much of the flight. There was no way to avoid it."

Pros: "The crew did a great job of dealing with delays beyond their control and made sure we - and our luggage - made a connecting flight."
Cons: "No complaints."

Pros: "I liked the boarding process."
Cons: "Bigger seats are more helpful."

Cons: "Got stuck for two hours sitting in the plane because the computer systems went down. Worst experience ever with Delta."

Pros: "Nothing I can think"
Cons: "The seats selection"

Cons: "It was late and i missed my next flight"

Pros: "All I need to say."

Pros: "The environment and efficiency."
Cons: "TIMING"

Pros: "It was on time"
Cons: "Too short of a layover in Atlanta"

Pros: "Everything was pretty good like usual, except when we landed we sat on the runway for 45 minutes waiting for a gate as ours was occupied by a plane that was having mechanical issues. Not great."

Cons: "The flight got delayed by 3 hours or more. I missed my flight from LA to FL"

Pros: "Nothing"
Cons: "3.5 hour delay due to lack of co-pilot. No consessions for delay when asked at gate. Lack of leg room. Broken tv, I asked twice to be fix nothing was ever done."

Pros: "Flight departed and arrived on time"
Cons: "Long time standing in line. People are confused by zone boarding. Stood 30 to 40 minutes in line."

Pros: "Friendly staff and crew. On time efficient boarding. Security in SEA-TAC less than 5 min. Different snacks both flights. Prompt service. On time. Power sources at seats worked."
Cons: "Airport gate area in LAX filthy. No seats. Garbage cans overflowing. Bathrooms smelled like New Orleans street on a Sunday morning. Entertainment system broken."

Pros: "The crew was very kind & accomodating. There were plenty of great current TV shows & movies. The seats were pretty comfortable, above average. I loved that they had roasted salted almonds as one of the 5 snack options."
Cons: "I had earbuds but the little girl next to me did not. I loaned her a pair of mine but I expected the flight attendants to offer them but they didn't."

Cons: "Very dated plane. First class seat was worn, crooked, and uncomfortable. No entertainment offered. Almonds or biscuit cookies were the only food options."

Pros: "Entertainment"
Cons: "Flight delayed"

Pros: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
Cons: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"

Cons: "When I was transferred to Delta's website to book, the date was reset to 6 months in the future. It happened to be the same Monday the 26th so that's why I didn't notice. Delta refused to refund my money. This was a terrible experience and I plan not to use Kayak or Delta again!"

Pros: "on board service was nice and promptly"
Cons: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"

Cons: "The flight was over 20 minutes early"

Pros: "I liked the in-flight service and the complimentary snacks and drinks despite the short trip."
Cons: "I did not like that there was not enough room for our 50L Osprey backpacks to be placed under the seats."

Cons: "Sold us a flight with unassigned seats"

Pros: "Individual screens and earbuds for sale."

Pros: "I liked the fact that they have a train to take you from one concourse to another!"
Cons: "Very busy airport! Boarding was delayed and flight was overbooked. I wasn't too happy but it could've been worse."

Pros: "Boarding was easy. Wifi was available and we got some snacks. Paid extra to sit in roomier coach, was worth it."
Cons: "Still pretty cramped, not the crews fault. Would've been better with the seat back screens"

Cons: "Boarding area; boarding agent; boarding staffing; seating (comfort); flt. attendants: That's all... aww"

Cons: "Delay from Seattle to pasco."

Cons: "The quality of customer service and efficiency was lacking at the check in counter. Wrong information was given to many passengers as far as checking in baggage and being sent to several line ques for the agent to tell me in the end that I was told the information incorrectly since the beginning. I therefore was unable to board my flight on time, got switched to a new flight and the new flight was delayed for 3.5 hours."

Pros: "Good service and food"
Cons: "My non-reclining first class seat was a disappointment on this long flight. The flight was full, so there was no re-seating option."

Pros: "Really liked the plan"

Cons: "Delayed"

Pros: "I'm an American ex-pat who travels to and from between the US and Australia. I do whatever I can to fly on Australian rather than American airlines, as they are always much better in every regard. But in this case it wasn't feasible, and I found myself on a Delta flight. I'd say the overall experience was somewhere between okay-good. Nothing major to complain about, but nothing to rave about either. The entertainment options were decent. I appreciated the variety of newly released movies. However, I would have liked a greater selection of TV shows, and the availability of more episodes. I also appreciated the availability of internet access, but I don't understand why it has to be quite *so* pricey. Surely they could make a bit more on greater volume if they dropped the price a bit. I didn't purchase access, but I would have if it were 40-50% cheaper. The comfort of the plane seemed the same as any of the alternatives. Boarding and deplaning were as they should be."
Cons: "The service from the crew though was simply ok. They were just friendly enough not to be rude, but no more than that. Virgin Australia and Qantas consistently have much happier crews, who make you feel like a dignified guest, even in economy. The food was average at best, and they served two meals where the Australian airlines would serve three on the same flight. They also offered less in the way of snacks and drink refills. It seemed like they were cutting corners here, which I don't appreciate on a 15 hour flight. Also, they said they "proudly serve Starbucks coffee". After drinking it, I don't think they should be proud of that! Again, overall it was a decent experience. Nothing flashy, but nothing too bad either. If the costs are comparable for your flight, you should certainly choose one of the Australian carriers. You'll get better service from the crew and better food. The one caveat, however, is that Delta has WiFi, whereas at the date of writing this, the Australian carriers do not. While access is exorbitant, if you really need to get some work done on the plane, you might choose Delta for this reason alone."

Pros: "We got to board first"
Cons: "The seats were uncomfortable, the food was uneddible and we had to wait a very long time for our baggage"

Cons: "Flight was delayed substantially. Sat on the plan 40 minutes before taking off after already being 30 minutes delayed."

Pros: "Reassuring that the airport desk staff were keeping an eye on my connection from LAX to Columbus. Turned out it was too tight of a squeeze and I missed the connecting airplane's door closing by a few minutes, despite having RUN through LAX to get there."
Cons: "I am disappointed by the lack of communication among Delta staff when we arrived at LAX. Our turn-around was late coming into SMF, thus late leaving. It would have been very helpful if the gate staff at LAX had advised me to not bother to try to make my connection, or called the next gate to tell them we were running over there. RUNNING. Or at least done something to act like they cared. I am disappointed by the lack of initiative. I understand flights cannot wait, and I would have greatly appreciated being saved the trouble of running to a different terminal and instead taking that time to change my travel plans. They may see travelers struggling like this daily, but to each traveler, a hiccup in travel plans trip is stressful and urgent. I ask Delta staff to please consider that when they come to work. Thank you."

Pros: "On-line entertainment was ok. It would have been better if they could notify you more clearly in advance about how to download the information you need and to let you know that earphones are not provided."
Cons: "Seats were uncomfortable. Flight attendants were not particularly service oriented. For example, when I asked for a glass of water the flight attendant sighed and then got it. So, the result was fine but the manner was not friendly."

Pros: "See above"
Cons: "See above"

Pros: "Simple boarding, decent seats. No frills but much more value and comfort than other regional/LCCs e.g. Spirit, Frontier, etc."
Cons: "No free or basic entertainment."

Pros: "Friendly and helpful. Great service."
Cons: "No free entertainment. Glad I brought my book."

Pros: "customer server and space!"

Cons: "The check-in experience is rough for small airlines like this at LAX."

Pros: "Flight staff was professional and courteous."
Cons: "Unable to check-in online and the flight to my flight was delayed, to and from my destination."

Pros: "Sitting in an exit row allowed for lots of leg room and boarding early with the first class passengers. The price of the flight was very reasonable."
Cons: "Not being able to recline my seat, and no fancy in-flight entertainment"

Pros: "Awesome prices. T,he gate crew was informative and helpful with the flight status and early check in procedures. Good food choices and variety, and prices weren't terribly out of line"
Cons: "Flight crew didn't give many updates for sights or geography, if at all. Seats are probably the smallest i've seen, the the middle seats don't recline at all which is uncomfortable."

Pros: "Great service and friendly staff."
Cons: "Shorter flight so no entertainment."

Pros: "As always, Sun Country staff are wonderful!"

Cons: "it would be easier and faster if they started loading from the back first, this way it wouldn' t hold up the people that have seats up front and are in the way of the people that have to go to the back seats. I t' s o k for the 1st glass people to load first and parents with small children too"

Pros: "We were delayed leaving by an hour and got no updates until 30 minutes in, at which point we were advised "paperwork was waiting to be completed". Then when we finally arrived there was no gate for us to unboard from for at least another 20 minutes."
Cons: "No communication of delay as well as why not use one of the 5 empty gates available in a situation like that?! My boyfriend had to waste gas and circle the airport nonstop"

Pros: "On time boarding. Nice flight. Plane looked new."
Cons: "Three men in my row were 220 lbs. and more. Made for tight seating. The food and entertainmemt sections did not apply on my flight."

Pros: "Very easy flight. Very lovely crew. Very pleasant experience. I'd do it again. My excellent marks are based on the expense. There are more impressive first class offerings on other carriers, but for the price, these people are doing a terrific job."
Cons: "Entertainment is hand held. There is no in-flight wifi."

Pros: "It was timely."
Cons: "Uncomfortable, no snacks, no food, no entertainment"

Pros: "I liked the MSP Terminal 2 airport."
Cons: "Not being able to choose a seat early. No entertainment."

Cons: "Boarding late"

Pros: "It was a pleasant trip I would recoment to any one"

Pros: "I liked the leg space. It was an improvement over the 3 days earlier Spirit A320 modern cab that seats don't recline"
Cons: "I like to have head phones for free to listen to Air Traffic or music. This flight didn't have that"

Pros: "Seats were fine, had a decent single serving friend."
Cons: "Delayed for an hour with no real apologies. Extremely rough landing not even at the gate, had to get herded onto busses to take a 20 minute bus ride to get to the terminal and got no explanation as to why it happened or what was going on."

Pros: "Prompt, friendly!"
Cons: "Uncomfortable. Had an aisle seat."

Pros: "All employees were super friendly and helpful"

Pros: "I've flown Sun Country in the past & have always had a great experience. This time was no different! 10 min prior to boarding, we were upgraded to first class!! Couldn't have been a more relaxing flight. Would definitely consider flying first class with them again. Thanks, Sun Country!"

Pros: "On time"
Cons: "N/A"

Pros: "Jodi, the head flight attendant serving our cabin, was friendly, attentive, professional, and is a huge asset to Sun Country and their business model and mission. She promoted the highest customer service and said she'd been with Sun Country for over 20 years. Impressive! She took our flight from enjoyable to exceptional."

Pros: "Priority boarding"
Cons: "No wifi, no free snacks for preferred seating"

Cons: "No conplimentary snacks like peanuts pretzels or cookies. No built in screens. Have to pay for personal video players."

Pros: "The cost of the flight"
Cons: "Just your average/normal flight. You get from A to B simply"

Pros: "I would like wifi on the plane!!! Southwest has free wifi and you can watch all kinds of tv programs...it's nice on a long flight!"

Pros: "That we landed"
Cons: "The plane was late getting there and then we boarded and waited an hour to leave. That plus five babies who cried And screamed the whole time. No utensils with my food, batbtoom disgusting. Pilots flew ok and landed ok."

Pros: "Fast boarding and such a smooth flight. Ticket was so affordable!"
Cons: "No entertainment and no free food. There was trash in my seat compartment."

Pros: "Same aa precious flight"
Cons: "Flight crew not as friendly"

Pros: "Everything was on time, and the service was good."

Pros: "Everyone was nice, great leg space , comfortable, very helpful, reasonable baggage prices."
Cons: "Great experience until picking up baggage. My stroller was broken and 3 of my bags were destroyed!! To make matters worse there was no one to help.. No one at arrival desk, no one to be found by anyone in the airport!! I'm nervous how/if we will be compensated for our stuff."

Pros: "Flight left and arrived on time, in this day and age that seems to be about all you can hope for (also our checked bag was not lost). When checking at the airport in my wife and I had our seats moved together in the exit row for free."
Cons: "For or flight to LA the plane was not at all full but when I tried to check in 23 hours ahead of time the only seats listed as available that were together were in upgrade area's ($15 a seat). We figured when arriving at the airport they could fix this for free but was definitely strange..."

Pros: "Very friendly and helpful customer service across the board - check in was a breeze, flight staff very attentive and cheerful, pilot was amiable and gave us a pretty smooth flight."
Cons: "The seats and rows are incredibly compacted - unless you're a small person you won't be able to move much at all. The aisles are the narrowest I've ever seen - if you sit on the aisle expect to be bumped repeatedly. There's also much less room under the aisle seats for putting bags/personal items."

Pros: "The crew was great. Courteous and attentive. Liked the selection of food that included healthier options like the fruit plate."
Cons: "I am really displeased that there is a charge for baggage. With the price of fuel so low, I find if appalling that airlines charge even for the first bag."

Pros: "Very accommodating Wonderful staff Comfortable seating (exit row) Funny: Willy Wonka on the exit row instructions!"

Pros: "Good flight. Good crew. Would always prefer to fly Sun Country for LAX to MSP."
Cons: "Flight was delayed due to a maintenance issue. Didn't mind that. Would rather be safe than sorry. As a traveler, I would have appreciated knowing what the maintenance issue was. When we landed, there was no place to pull in so we had to wait on the tarmac for a while after an already delayed flight. Not Sun Country's fault - that's just the reality of LAX."

Pros: "We made it there"

Pros: "The layover was good."

Pros: "Everything was great"

Pros: "Flight attendants were very helpful. I loved how they came through twice with drinks."
Cons: "Where was Sky Mall magazine??! The aisle seat was uncomfortable because I couldn't rest my outside arm on the armrest without people constantly running into it."

Pros: "OLD SCHOOL CARTOONS, MIMOSAS, AND A WARM CHOCOLATE CHIP COOKIE!!! AMAZING FLIGHT. FIRST TIME FLYING SUNCOUNTRY, BUT IT WONT BE THE LAST!!!"

Pros: "crew was awesome and very accomidating!"
Cons: "the video players offered should have ability to play music"

Pros: "Good flight."
Cons: "One bathroom but had to take smaller plane due to medical emergency. Could give peanuts!!"

Pros: "We haven't travelled Sun Country in a long time. Everyone from the gate agents to the flight crew did their jobs right and with a smile. No food or entertainment but we didn't expect that."

Pros: "The boarding process and take off were smooth. The crew was pleasant. Overall good experience."
Cons: "They charge for snacks. There is not a lot of leg room."

Pros: "EVERYTHING, REASONABLY PRICED UP GRADE"

Pros: "It got us there"
Cons: "Beverage service was cancelled due to turbulence but I’ve been in flights worse and they kept their service Had to wait long for a ramp at a remote terminal then take 2 shuttles to terminal."

Pros: "The flight crew was nice and sweet for an early morning flight."
Cons: "We delayed in TUS on the runway and in LAX due to congestion at LAX. Nearly half of us had to sprint to make out connections. Luckily, LAX never launches planes on time. More a fault of LAX and it’s inefficiency than AA. Still annoying."

Pros: "Nothing"
Cons: "All. Disappointed to see Etihad airlines declining so rapidly. What used to be my preferred airlines, not anymore and definitely can predict the downfall."

Pros: "nothing horrible flight"
Cons: "This was almost a six hour flight there were no televisions available the flight was oversold and there were people on standby there was very little Lego room we were only offered snacks and drinks the crew was stressed we left late because we were instructed to check our carry-ons but that was not enforced until people were already on the plane getting on the plane and getting off the plane took a very long time there was very little leg room it was difficult to move around the plane because it was such a small plane the crew was very stressed out. I am very upset about this flight and will not fly with American ever again."

Pros: "Boarding process was smooth and fast"
Cons: "Do you think airline management sits around boardrooms to brainstorm ways to torture its passengers more? The seats and the leg room are ridiculous. It's gotten to much worse recently."

Pros: "I was so happy I could check in online and boarding was a breeze. I actually got to sit by the window when my original seat was in the middle. So nice of the ladies to suggest it to me."
Cons: "No complaints"

Pros: "The airplane was new. It had power plug and entertainment at each seat. It has a fabulous selections of entertainment for all ages. Comfortable seats as well."
Cons: "The crew only came offered drinks 1 time for a 5 hours flight. They did come by to offer room temperature water mid way through the flight. Food choices were minimal."

Pros: "First class on TUS to ORD flight - very good flight attendant who was very pleasant, attentive and knowledgeable... she remembered which drink I was having."

Pros: "Staff was very friendly and helpful."
Cons: "Movie kept freezing up. So did Sodoku game."

Cons: "I wish they have two sheets. I don't like to sit next to stranger. And hard to go to bathroom"

Pros: "Flew 1st class, everything excellent"

Pros: "I loved the extra room in the seating, great seats too. Plus the personal TVs and movie selection was fantastic!!! However, 1/3 of the planes TVs did not work. Luckily, my row of TVs did work and we had an empty seat between my daughter and me , so when my son's TV went out he sat in my row which did work. Great plane, once everything is fixed!"

Cons: "No power outlets or USB ports on a 5+ hour flight. Not great for business."

Pros: "Comfort, snacks, boarding process"
Cons: "N/A"

Pros: "The seat pockets were decent, though I like when the magazines have their own designated slot behind the tray in addition to a pocket. Also good there were power outlets. I liked that they didn't skip row numbers, including 13. So if you're in row 22, for example, you know that's literally how many rows back you are."
Cons: "It took 25 minutes from when plane landed until it reached the gate. There was also apparently an issue with the auxiliary power -- the lights went out in back half of plane when we arrived at gate. I prefer having a screen behind each seat, rather than those attached to ceiling on this flight, so that the entertainment can be customized."

Pros: "Everything went smoothly"

Pros: "The flight was delayed by more than two hours which caused us (me, wife, 4yo, and 7mo) to miss our connection from LAX to HNL. We had to stay the night in LA and take a morning flight to HNL. But despite the delay, the gate agent in Charlotte did a good job of updating people and remained very polite even when it was clear people were getting frustrated and starting to get sharp with him. Pilots did a good job of trying to make up as much time as possible. I can't remember how much time they shaved off but I think it was more than 20 minutes. Customer service in LA was solid too. Went to CSD to get our tickets changed. They had already changed our flight to a 8 AM flight. We asked if we could take a later flight because of the kids and he was able to accommodate. They also gave us vouchers for 3 meals and a night at the Holiday Inn. Having a delayed flight is never fun but the AA staff was amazing throughout."

Pros: "excellent from ticketing to depaning"

Cons: "Ssd"

Pros: "I like américain airline"
Cons: "I don't like the transfer between the aéroport it take long time plus I pay the ticket for the bus when I ask British crew they sad is free. And I arive to my second fly in last minute.clise to miss the flight"

Pros: "I loved that they gave us a pillow and a blanket for travel. They also had free on screen entertainment with some of the best movies on there to watch and even provided free earphones if you did not have any."
Cons: "Nothing, I loved it all."

Pros: "Flight from Lax to Lihue. Very comfortable, crew enjoyable entertainment with options"
Cons: "Everything about the flight from.Boston to Lax"

Pros: "Quick boarding"
Cons: "No food or beverage service"

Pros: "The new clean plane. The pilot and crew were great."
Cons: "Nothing"

Pros: "Great attendants excellent customer service"
Cons: "Awful TSAs"

Pros: "Rebooked before we got inside"
Cons: "Landed early but were left on the taxi way for nearly an hour while the gate wasn't ready. The first gate had a plane at it with "mechanical issues". Then it took about 30 minutes to get a different gate. Why do they give short layovers when their performance is not stellar?"

Pros: "Staff was friendly"

Pros: "Comfort in business class. Service was excellent."
Cons: "2nd meal choices were very limited."

Pros: "The different variety of movies that was shown as well as the usb port."
Cons: "No free wifi, more meals, and more drinks."

Pros: "Love the direct flights from RDU to West Coast. Wish there were more cities on the list. The flight was delayed about 45 minutes after we boarded for take off. I hate sitting on planes idling. The seats are already uncomfortable, then add more time onto that to sit. But we made up the time in the air for an on time arrival. Hmmmm?"
Cons: "For a 5 hour flight at dinner time and then the 3 hour time change, the snacks provided are not enough. You just have to remember to bring food on the plane and then risk annoying your fellow passengers with the food/dinner dining space. More checks of drinks would be nice too. Cost cutting measures, but minimal considering a packed flight and pretty high ticket price."

Pros: "Snacks, meals, movies"
Cons: "Too squishy Flight attendant didn't give us a card to fill out for customs. She just walked right by quickly without asking."

Cons: "Baggage claim process way too long. Took 1hr to get off plane."

Cons: "I despise Heathrow. I'll only go there or use an airline there as a last resort."

Cons: "The flight was delayed 9 hours for mechanical issues and they were not able to do anything. Since booking with Kayak neither Alaska airlines or American Airlines would help in getting us an earlier flight and both airlines said they couldn't help after repeated calls. Won't be booking any American Airlines flights throug Kayak again."

Pros: "N/A"
Cons: "N/A"

Cons: "The airline did not inform us that the flight lands and passengers would need to travel by bus to the terminal. Just a surprise. I would like to know when booking the flight."

Cons: "Service was terrible. Uncomfortable and good was not at all tasty"

Pros: "Quick and smooth flight."

Cons: "Cramped seating. As per usual."

Cons: "Lax arrival delayed"

Pros: "I appreciated the fact that I kept getting flight delay updates...."
Cons: "I purchased the earliest flight of the day from Vegas to Los Angeles so I could be in LA by 11am so I could attend the 1pm Dodger game at dodger stadium... ( I specifically flew into lax for the game that I spent $100 on tickets for) well I arrived to LAS at 5am by 515am I received my first notification that my flight wouldn't be leaving until 1030am.... I was a little annoyed but hey I'm still going to make it to my game, ( I just needed to let my ride know who's lives 3 hours away from LA that my flight was going to be 3 hours late not to rush) well about an hour later I got another notification that my flight was now being pushed back to 230pm.... at this point I have no choice but to look for another flight.... I found another flight on Southwest leaving Las at 1210pm arriving in lax at 120pm... perfect I can still make my game... That flight was boarding on time... ran into some hiccups on the runway... arrive to lax at 130pm... not a problem can still make my game... sat on the runway at lax until 335.... needless to say I missed the game... while in the air I received another text that my American airline flights was now pushed back to 530pm... mind you my day started at 5am on Las Vegas to catch a flight out at 720am.... Now had I not found that other flight I would have been sitting around Vegas airport for over 12 hours.... I was not a happy flier today, specially because the actual flight is normally no more than 45 minutes start to finish... I could have rented a car and drove... would have been cheaper and I would have made it to my game ...."

Cons: "I was expecting to be on an JAL flight but it wasn't JAL and was operated by american airlines and I feel ripped off."

Cons: "Delays, attitudes, and fees"

Cons: "Poorly food and problems at the check in, although my documents were all in order. Also, we also missed our flight because of the security, who double checked for nothing. Was very very stressful, i will think twice next time before choosing to fly with BA. Check in online wasn t possible."

Pros: "We bought the extra legroom. Worth it."

Pros: "The flight was delayed for 2 hours. That's not human."
Cons: "After the 2 hours delay, I had to take a shuttle that took forever to get to the terminal that has my suitcase."

Pros: "The flight itself was smooth and quiet"
Cons: "The delay was to accommodate other passengers, but we sat in the airport for hours. AA's communication about the situation was poor, at best, the staff was tired and cranky, and there was no effort to make sure that we were not inconvenienced."

Pros: "Food, flight plan on the screen, selection of music and movies, that the lights were turned down for sleep, quiet efficiency of the crew"

Pros: "Liked having an exit row seat, appreciated being given a full can of soda, and loved the in-flight entertainment options as I was able to watch two recently released movies."
Cons: "Leg and knee space stink for basic economy, especially as a big guy (6'4")."

Pros: "Roomy legroom and proximity to the restroom"
Cons: "There is limited recline."

Cons: "If you dont have TSA precheck....get it...lifesaver"

Pros: "Nothing, honestly. Constantly delayed, cheap airline with forced fees, only one I could take and I can’t believe you exist. You have horrible customer service"
Cons: "I will never fly you again. Sure you don’t care."

Cons: "Delays!!"

Cons: "Bags charge for 105$"

Pros: "Arrived on time after boarding was delayed. Great price/ you get what you pay for."
Cons: "No diaper changing station in any of the 3 bathrooms.flight attendants could have been friendlier"

Cons: "So many charges at every step. $5 for boarding passes?"

Cons: "Flight was very late. Have to pay $45 for a carry-on bag. Seats were uncomfortable and have to pay for all snacks and drinks including water."

Pros: "It was easy to book. And they helped me make changes to my flight schedule without charging me"
Cons: "Everything else is charged... from the in service beverage cart, to your boarding pass. Your baggage. Everything you have to pay for. So just be prepared for that."

Pros: "Quick boarding with no fuss."
Cons: "The planes could be a lot cleaner."

Pros: "Better than on time Smooth sailing through south bend airport!"
Cons: "Just have to remember thrift airline No seat going back"

Cons: "baggage staff was super rude. She told me I am the last passenger on the plane which wasn't true. She made me pay $50 because of little overweight. I could easily redistribute the weight among my bags if she gave me little chance. I was a single mom with two kids (3 months and 3 years old) had to pay a fine which I can't afford. Thanks for giving me the chance to express my feelings."

Pros: "Friendly staff"
Cons: "Last minute delay due to a plane malfunction. Was told very last minute. Seemed like there were no quick resolutions in play. Had to wait over three hours to fly out, doesnt that entail compensation by law?"

Cons: "Our engine seats at the rear of the plane were of course a little noisy at first. We got these seats on both our flights. Hoped that at least one-way we would have managed seats with a window."

Pros: "Love the ticket price, but charging $44 for a carry-on? C'mon man! Added charges that were worth it? Priority boarding: $15, Exit row seating: $25 Also be advised that all food & drink is for purchase and must be purchased with debit or credit card - absolutely no cash."

Cons: "Old plane with fixed seats with very limited leg room which were not comfortable- broken window shades, scratched windows, & rattles everywhere made for a long flight. Crew was ok, I would fly again if the price was enough of a savings"

Cons: "Allegiant 468 7/27 4 1/2 hour delay on flight 569 on 7/27 and not a single person on the ground or plane even said sorry. Allegiant also failed to update the revised departure time. Allegiant posted an initial delay of 30 minunutes but then, when there was a further 2 hour delay due to a problem with the plane in Vegas Allegiant didn't update the time. (G4 568 was showing a two hour delay, with a 1010 arrival into STS but Allegiant never updated the departure time for 569 to reflect the additional two hour delay.) It wasn't until I called that it got updated and when I called I had to point out that the airplane hadn't even left Vegas and Allegiant was still showing an 8:50 departure time. It also took the reservation agent over 20 minutes to get any information about what was going on. Lastly each and every time I call I was on hold for a minimum of 20 minutes before being able to speak to a person"

Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"

Pros: "Cheap fare"
Cons: "High baggage fees. Airplane sat for 30 min after boarding for fueling and some type of technical specifications. Seats don't recline."

Pros: "Comfort and speed of the flight. Attentive staff!"
Cons: "Need one craft beer"

Cons: "First they delayed the flight and then they cancelled the day of and I had to book a whole new flight for the day which was costly. I will never recommend that airline to anyone and I wanted to like it since I looked at their website and it looked very military friendly, but it was just disappointing"

Pros: "Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them."
Cons: "Entire flight experience."

Pros: "Cheap"
Cons: "Literally had to pay for every little thing that is usually included in other airline tickets."

Pros: "The price of the flight was cheap, but i know why. You ended up paying for your carry on luggage, ypu pay for seat assignment if you want to guarentee sitting with you party, you pay for soda. My flight was 1.5 hours late, due to mechanical problem. Plane was janky and it felt like it STILL needed repairs."
Cons: "Low airfare."

Cons: "Two out of three bathrooms out of order"

Pros: "We eventually got to Las Vegas."
Cons: "Everything. Spend an it make and book with someone else."

Pros: "The crew was very friendly"
Cons: "The flight was delayed 2 hours. The plane was freezing the entire flight. Apparently, the crew tried to get the pilot to turn down the air, but it never happened. I hate how Allegiant nickel and dimes you. Not even a cup of water is free."

Pros: "GREAT EXPERIENCE FOR A FIRST TIME FLYER"

Pros: "Nothing."
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."

Cons: "Muy mal aerolínea"

Cons: "everything was poor"

Pros: "Nothing"
Cons: "5 hour delay. They offered meal vouchers. For 8 dollar like wtf? But of course they offered them after every place closed in the airport."

Pros: "Really smooth flight, quick and easy to Las Vegas..."
Cons: "Paying for checked luggage..."

Pros: "STS ground crew waived goodbye. Love a small town airport"

Pros: "The flight left on time. Friendly crew"
Cons: "I don't like that they charge for carry on bags and they don't have a toll free number"

Pros: "It's a budget airline so don't​expect thrills, but it got me to my destination."
Cons: "The boarding agent didn't understand priority comes before group 3."

Pros: "Price"
Cons: "Bought two tickets, I had to pay more to sit with my wife. Seats don't recline. Endless emails before the flight telling me to pay for my carry ons."

Pros: "The from take off to landing was smooth"
Cons: "Have no dislikes"

Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."

Cons: "I didn't like the schedule time change. Very inconvenient missed some of my planned festivities that were prepaid."

Pros: "Time of travel"
Cons: "No leg room"

Pros: "Having all the rodeo people going to the rodeo to Las Vegas"
Cons: "noise"

Cons: "The weather blizzard and freeways being closed. I missed my flight"

Pros: "Check in was easy, seating comfortable, staff very polite"
Cons: "No complimentary beverage is kind of a bummer, since you do get quite thirsty during a flight"

Pros: "Not much"
Cons: "7 ½ hr maintenance delay. Entirely predictable and easily forecasts. Pretty bush league."

Cons: "Late flight , now stuck on plane for 20 mins and being moved to another gate . Still on plane"

Pros: "Checking was fast"
Cons: "I have to pay for my carry on ."

Cons: "Plan was 4hrs late"

Pros: "Flight was on time"
Cons: "Window shade was broken. Seat doesn't recline. Leg room was less than usual. The plane smelled old mildew-y. Overall horrible flight"

Cons: "The entire crew was rude"

Pros: "Good on the price."
Cons: "Plane was delayed, but wasn't the airlines fault just bad weather. Didn't like that I was charged for a carry-on bag, those should be free."