Find Cheap Flights from Tucson to Manila Ninoy Aquino Intl (TUS - MNL)

Japan Airlines hasn’t the best customer service of any airline I have ever flown. Flight attendants aren’t very friendly and they give you a lot of food. The entertainment was great as well.

The staff at Tokyo Narita was slow and unfriendly, which doesn’t reflect well for Japan air.

Liked creative approaches with the meals, with new/different menu - some room for improvements but generally good Loved the movie selection

Found the seats hard and uncomfortable after a few hours although the leg space was more generous in economy than United/ANA

Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world.

None

Lots of legroom

No complaints I was pleased

Services on the plane, flight schedule punctuality.

No dislike on this trip from LAX to Taipei.

Love the airline and how they treat their guests

They movies on demand kept skipping in voice....but love the selection of movies

Perfect landing. On time!

The plane was late coming in but the staff only detained us 30 minutes which we made up flying to Sfo

Rather cramped quarters for such a long flight.

We loved the extra leg room. Staff was execellent.

The amount of times i was fed

My seat. I wanted to upgrade and they said no, but it wasn't full

How often i was fed

I wanted to upgrade and they said no even rhough it wasnt full

Food staff and entertainment are generally top notch

Didn't like headphone jack in panel display as it gets in the way of eating, which is a lot on international travel.

Flight crew was amazing. Respect for people at a level I haven’t seen on domestic US airlines. Seat configuration of 2-4-2 in economy was great. Food and entertainment was really good. Flight arrived on time with no issues.

That the level of service on other airlines isn’t at this level. Don’t go to AA looking for a good example.

No AC

Great service Timely departure and arrival. JAL is really punctual

Liked creative approaches with the meals, with new/different menu - some room for improvements but generally good Loved the movie selection

Found the seats hard and uncomfortable after a few hours although the leg space was more generous in economy than United/ANA

That I probably won’t have to deal with AA for a while.

The boarding process was a joke. No seat assignments until the last second. The front desk personnel would not help us with a seat assignment and said they were “working on it”. I sat down with my wife in the waiting area and observed the front desk personnel joking around with each other for the next 45 minutes before the flight. Very unprofessional and not helpful. Not a good way to represent your airline.

food from manila to japan was excellent,food japan to vancouver was not...could only eat half of it

Quick efficient boarding. Smooth flight.

Great service Timely departure and arrival. JAL is really punctual

New plane, excellent service both on the ground and air. Above average food.

Great service Timely departure and arrival. JAL is really punctual

Liked creative approaches with the meals, with new/different menu - some room for improvements but generally good Loved the movie selection

Found the seats hard and uncomfortable after a few hours although the leg space was more generous in economy than United/ANA

Japan Airlines hasn’t the best customer service of any airline I have ever flown. Flight attendants aren’t very friendly and they give you a lot of food. The entertainment was great as well.

The staff at Tokyo Narita was slow and unfriendly, which doesn’t reflect well for Japan air.

I would have given a 5 Stars for comfort if the cabin temperature is at least cooler not dry. Please please look into it.

best airline ever

The amount of times i was fed

My seat. I wanted to upgrade and they said no, but it wasn't full

Great service on board and the shiny new Terminal 2 at ICN didn't hurt!

Nothing to dislike.

No AC

Lots of legroom

No complaints I was pleased

Great service Timely departure and arrival. JAL is really punctual

Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world.

None

Quick efficient boarding. Smooth flight.

Great service Timely departure and arrival. JAL is really punctual

Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc.

Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free.

No AC

food from manila to japan was excellent,food japan to vancouver was not...could only eat half of it

No AC

Lots of legroom

No complaints I was pleased

New plane, excellent service both on the ground and air. Above average food.