Good flight. Arrived early. Great crew. A321 is a nice aircraft. Good legroom.
Plane was delayed 1.5 hours. Rental Car reservation was at a location 30 miles from the airport, not the airport rental location. Had to transfer reservations which cost an extra $30...
BWI check-in crew is not friendly, not related to Japan Airline.
American flight attendant service
Delayed on the runway but overall good and smooth
Flight service was ok
I liked the entertainment. The crew was very attentive.
One of the meals wasn’t extremely desirable.
The service was terrible, the crew did not care about anything and not willing to help or resolve issues.
I did not like the Air Canada service.
The crew at the airport and on the plane were excellent. We were on a family holiday with young ones and the crew really took care of our needs. They were extremely courteous and attentive.
The inflight entertainment options could be more current. We found the options limited... it was a good thing that the flight was short.
Rouge is terrible compares to regular Air Canada.
Wasted a lot of time for boarding. Not smooth at all
Entertainment system good. Nice new aircraft 777-300 ER. On-time departure and early arrival.
Vegetarian food choices very limited.
United's flight was delayed by 6 hours, couldn't make the connecting flight from Washington DC to Denver so they routed me to san francisco, spend the night at the airport there and then travel to Denver in the morning. Fortunately there was a very helpful crew in Schiphol that was able to get us on a flight with american airlines to philadelphia and then on to Denver.
Lost bags and every time I called to find out where they were I would get a different story. I was told it would be on the next flight for the next 5 flights.
It did not register my touch very well. It was hard to navigate through the movies as the scroll interface didn't work smoothly. The whole system needs to be updated, including the hardware.
Comfortable seats. Good entertainment
Staff was friendly. Flight was smooth.
Media kept freezing. They had to reboot the system several times.
|Flights Arrive in||Beijing Capital|
|Flights Depart from||Tulsa|
|Airlines||American Airlines, Air Canada, United, Delta|
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