Love Delta. I'll take connections to stay on Delta even if another airline has a direct flight.
The main issue was the quantity of the drink. The hostess gave only half cup full of the soft drink. I was thirsty and was expecting full glass like every other time.
Delta always provides stellar service. I am always impressed and will try my best to travel via Delta if I can afford it.
Everything was pretty good. I would like to have more drinks (water) during four hours of the flight.
This flight was the flight we missed due to deltas delay at our first airport going TO Atlanta.
Wi-fi was out for the whole flight. I pay a premium to fly Delta because it has wifi and because it was out I didn’t get to work on anything I wanted to. I’ll have to make it up later this week by spending less time with my family.
Seats in Delta Main are unbelievably close to the seat in front of. Hard to get a backpack under the seat.
It was terrible! Two hour delays, poor in flight service, made us check our carry on even though there was plenty of overhead storage
Boarding was good, was able to get on early and get settled in . Loved the glass of wine before take off. Once in the air the service was amazing, from the snacks, drinks and the food was good. The flight attendants were very good and attentive. Love flying with Delta..
Flight was delayed nearly one hour. Just because of Deltas poor management. Was so late reached home after midnight .
I need to note that this flight experience was generally fine but the boarding situation was absolutely a mess and there wasn’t any actual priority boarding. I rated the experience poorly because I’m am genuinely so frustrated with the crew on United taking the baggage space in first class. This flight it didn’t happen, but the last few flights (when I ironically don’t get an opportunity to provide feedback) have been spoiled because upon entering the first class cabin as one of the first few seated passengers, the overhead bins are full and ‘crew’’ tags are on the bags of those taking space. I don’t intend to infer some sort of a class or caste system but it’s absolutely ridiculous that the crew takes the overhead storage above and beyond their most loyal and lucrative customers. They should not even have economy space IMO. And I’ve gotten grief when I’ve noted to the crew the ridiculousness of the notion that the crew (who are the last off the plane) should have priority over flyers who pay. I hope you find a way to convey this message to United because it’s happening with increasing frequency and I intend to find a way to expose the specific crew members who are doing this on a flight by flight basis. (And I have a day job)
Great flight and crew. Need more legroom and DO NOT allow seats to recline.
Flight and crew were great. Need more legroom and do not allow seats to recline.
Bathrooms broken, Wifi not working, Direct TV stuck in a United credit card loop for whole flight
We arrived to Chicago nearly 30 minutes early, which was great, but then was on the ground for over an hour because the gate was not available. The issue I had was the pilot estimation was frustrating. First he said he was informed it would be 20 minutes but he said "it will probably be more like 10 minutes". After 30 minutes he came back on the comm and said it would be another 10 minutes, maybe 20. I understand he was only giving estimates but he also layered in his own gut feel. We were never told why we didn't have a gate even after our scheduled entry.
Just sat on the run way after we arrived early
Awful. Delay after delay. And then again on the tarmac.
Late FA meant slow boarding. WiFi did not work. I’m a medium plus sized passenger. The seatbelt was for the first time ever barely fitting. And we delayed on the tarmac 40 min
Why is it that United flights from Newark are constantly delayed? Newark is a United hub!!!!!
Some of these FA’s need attitude check. Snarky bitches
Cabin staff were very disengaged, spoke with no eye contact, dismissive. Disappointing compared to my United experiences.
Over a 4.5 hour delay. Another flight took our plane and crew
My experience was fine, with one surprising exception. After leveling off at cruising altitude, the main cabin flight attendant made an announcement that he had a cold, so he would not be coming through the aisle to provide cabin service. He claimed this was in consideration of his health and safety and ours. However, if passengers wanted a beverage, he invited them to come to the back of he plane, where he would provide service. I understand that a flight attendant's primary responsibility is to ensure passenger safety, but a secondary role is to provide service. If this flight attendant was too sick to perform his duties - and if he truly cared about passenger health and safety , as he claimed - he should have stayed home and called in sick, rather than exposing the cabin to his germs.
Little bit of trouble getting my KTN and pre-check status onto the ticket, but otherwise the counter staff were friendly and truly concerned to get it right.
American Airlines is a great dependable airline, on time arrival and departure with polite crew and staff.
I booked 1st class, my flights were changed and I was sitting in the middle at the back of the plane. A far cry from the 1st class I purchased for my flights. I am grateful I arrived on time.
Cabin felt crammed Snacks are lame But crew was super efficient getting us out on time despite delay
Nothing exceptional. No drink of any type, even in first class was provided for the hour and half trip.
There was no drink/snack service and the electric outlets were not powered so I couldn’t charge my phone.
Plane was filthy- food in the seat, on the floor, on the tray.
