Daily cleaning, installation of cabin HEPA filters on flights from Turkey to Memphis
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Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
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Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,105 active cases of COVID-19 diagnosed in US and 0 deaths as of Mar 2 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Cons: "The planes are pretty outdated especially the connecting flights from Narita to HKG"
Pros: "Almost everything"
Cons: "Slightly delayed"
Pros: "Seat not comfortable crew was amazing"
Cons: "Comfort in seat"
Cons: "Five delays and three gate changes are not cool"
Pros: "There was a lot of leg room and updated features. Also the candy they gave out was good."
Cons: "The food was not to my liking,"
Cons: "Perfect flight"
Pros: "I loved the film with kabuki characters to introduce safety procedures."
Cons: "More seating room, better ventilation."
Pros: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"
Cons: "Old man next to me couldn’t keep his arm on his side."
Pros: "Crew - excellent service orientation"
Cons: "No storage space for small personal items like phone, magazine etc International Food choice very limited size of seats small"
Cons: "All was 100%! Thanks!"
Pros: "Slept much of the time"
Cons: "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."
Pros: "Staff was great and both the terminals and onboard"
Pros: "Friendly crew, great movie choices."
Cons: "Not a lot of left space, very full flight."
Pros: "Pretty much everything"
Pros: "Crew is awesome and nice"
Cons: "The seat was extremely uncomfortable."
Pros: "Crew amazing and food very good."
Cons: "Crew woke us up 2 hours before landing, would ha e been great to sleep longer."
Pros: "Service, Cleanliness and Overall Quality"
Cons: "We got lie flat cubicle seats on the way out but just tilt seats on the return, both on new 787's. After a 11 hour flight in lie flat cubicles and connecting to a standard recline BC seat is a bit painful."
Pros: "The food and staff were great."
Pros: "Flight was fine"
Cons: "I asked for a small water bottle (early flight from Tokyo to Jkt they gave a small water bottle) and it seems they mase a big deal to give me one and I traveled with my 2,5 yo and I tried to keep her hydrate since she has problem with dryness ans her skin"
Pros: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Cons: "The seats are kind of flat."
Pros: "Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling."
Cons: "If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies."
Pros: "The crew is attentive and kind, the promptness is the airline, they aren’t afraid to serve you top notch food and dessert"
Cons: "The only thing that soured my trip was on the way back, it was a passenger who was just way overboard disgusting. First of all he takes off his shoes and then his socks and crosses his legs so his barefoot is right next to my tray table. Then he proceeds to unbutton his pants and unbuckle his belt. Reaches down into his nethers and takes a good whiff of his hand. This passenger continually kept encroaching into my seat, either sitting on a portion of my leg or putting his shoulder over my shoulder, even at one point used me as lean on. It was a 9 hour flight of misery... I was definitely uncomfortable for majority of that flight due to the passenger in 40A on flight NH176"
Cons: "Not enough space to put my luggages"
Pros: "Attendants were friendly."
Cons: "Flight was late."
Cons: "The food was not as good as in my previous flights."
Pros: "Overall excellent"
Pros: "Very helpful and accommodating flight attendants ... all with a smile!"
Pros: "I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again."
Pros: "The service from this airline is so great. Everyone is smiling and treats you like a valued guest."
Cons: "Obviously you will not get the best food on an airplane. The food is enough to keep you alive, but is not going to earn michelín stars."
Pros: "more new movies will be better"
Pros: "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."
Cons: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
Pros: "Pleasant stewardesses"
Cons: "Expensive lunches, no entertainment unless you pay"
Pros: "Crew are nice, helpful and polite"
Cons: "Airport problems turned it into a very long flight. We circled around Fukuoka for and hour. We ended up landing in Nagasaki and used taxi to Fukuoka. Over all time to final destination is 6 hours late."
Pros: "Ample legroom and there is a good selection of food."
Cons: "Was on overnight transit and I was surprised to find out that the airport closes at 11pm and there was no transit lounge inside the airport. It was too late to book for a hotel outside the airport so had to stay at the meeting point area with other passengers."
Cons: "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."
Cons: "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."
Pros: "The Star Wars theme was unexpected, and fun. The food was great, fresh, as always on ANA."
Cons: "Plane was hot and a lot of food but it wasn't very good."
Cons: "It was very warm on the plane."
Pros: "staff was great in business"
Cons: "Not ok"
Cons: "I waited 20 minutes for my baggage to return"
Cons: "Sitting on the back rows , when I was served my food the lady said there was no more options I had to take what was left, meaning if I wanted the pasta I would Not get it because unfortunately I got a sit at the back of the airplane, but I paid the same amount of money for the ticket as the person sitting 20 rows in front of me It is outrageous"
Pros: "I liked the food and the personal television you get. You can play video games on it which was cool."
Cons: "The wifi cost $20 for the whole flight. Pretty expensive compared to other airlines!"
Pros: "The food was great. Very responsive flight crew."
Pros: "The crew was courteous and helpful. The food was good. The seat and bed comfortable."
Cons: "There was really nothing to dislike. The video choices could be more imaginative."
Pros: "Very organized flight , staff , etc"
Cons: "We need new moves. There were a lot of old movies"
Pros: "Comfortable cabin atmosphere"
Cons: "For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold."
Pros: "Amazing crew. Very attentive to passengers and genuinely nice."
Cons: "coffee is to strong and to many spicy foods"
Pros: "Crew . Food . Service was great ."
Cons: "Every things was good ."
Pros: "Plane quite empty so lots of space."
Cons: "Service not very attentive, had to repeatedly ask."
Pros: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Pros: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Cons: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."
Cons: "Qatar Airways always goes beyond expectations in every detail of its serivices . Always top niche of Aviation company and wonderful travel experience."
Pros: "The food and crew were great"
Cons: "Older plane the tv panels were faded"
Pros: "Everything was good"
Cons: "Veg Food"
Cons: "All was well, thanks"
Cons: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Pros: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Cons: "Short transit time"
Pros: "Nothing special"
Cons: "I found my seat a bit uncomfortable for this leg of the jurney"
Cons: "Flight was diverted to Kuwait, due to poor condition for landing in Doha and we loose connection to Bucharest."
Cons: "My suitcase was broken"
Pros: "QR528 landed in Chennai at 01.50 hrs IST on time was out of plane in 10 mins and then the endless wait for my baggage after immigration check, being a Indian citizen no issues but was able to collect my baggage at 3.02 hrs Doha - Chn flying time 3.50hrs, baggage collection 50 mins, its bizzare & absurd"
Cons: "Stupid and unbelievable rules"
Cons: "We had booked the flight together and they ended up putting us in different rows and couldn’t fix that. We travelled 14 hours apart :("
Pros: "see above"
Cons: "see above"
Pros: "Water bottle"
Cons: "There was no snack for the people that don't sleep, it's a long flight, I'd suggest instant noodle cups for those or chips or cookies (I know they hand them out maybe once, but maybe have it near the bathroom, so when people are hungry they don't have to bother the crew)."
Pros: "Friendly service, and comfortable ride, will gladly fly again"
Pros: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Cons: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."
Pros: "Airplane crew was nice when they saw I was very upset over that my luggage was refused."
Cons: "My luggage was refused at the check-in due to several mistakes from the check-in and Customer service personbil from Qatar. It is now one week after my flight and my luggage is still not with me. I have spend lots of money and written 3 LONG mails to Qatar Customer Service - some have been teplied with a ”we will get back to You” note - but nobody has gotten back to me so far. Not 5 Stars. Actually One star is too good a Grade for this complete service failure from A-Z."
Pros: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Cons: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."
Cons: "very upset about fee i was charged for overweight luggage, and the unclear wording on their sites baggage allowance rules."
Cons: "It was all good"
Pros: "Crews behavior was amazing"
Cons: "Menu/food Less choice"
Cons: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."
Cons: "I checked in a couple of hours after checkin open but unfortunately I could not get my preferred window seat, got a middle instead. But still the leg room would have been ok but the middle seat (second row behind the bilkhead row) had the front passenger's entertainment system arranged across the footwell, not sideways, so it completely blocked the footwell and prevented any stretching of the legs. I am a tall passenger and this caused much discomfort on the flight, I had to keep getting up to walk around. I also found the seat bottom quite uncomfortable (not enough padding I think), butnghis could have been made worse by the footwell issue. Regards Neil"
Pros: "Everything was good."
Cons: "More movies, no wifi, better food"
Pros: "It was a short flight, so no problems"
Pros: "Nothing really"
Cons: "Food was really bad might as well have junk food."
Pros: "Quick and easy boarding and decent crew."
Cons: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food."
Pros: "The guidence between flights I was the only person off my flight to transfer and they sill had a gal waiting to take me to the next gate"
Pros: "Todo estuvo prfecto"
Cons: "La comida no es nada del otro mundo"
Pros: "The airplane was spacious."
Cons: "The omelette was too tough."
Pros: "The QA Crew acted with courage during very severe turbulence, continuing to be professional despite injuries"
Cons: "QA HQ did not respond to the emergency with professionalism. They did a decent job w/hotel accommodation but only the hotel reception provided any communication. Only constant complaints led to food being provided at the airport after a 6 hour wait to board. No compensation was offered by QA when we arrived in Doha. Nothing. Exceptionally poor performance by an airline you expect more from."
Pros: "The crew was very friendly and everything else was very good and comfortable on the flight."
Cons: "The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange."
Cons: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight. This was not the fault of Quatar airlines but needs to be taken up with the authorities at OT Airport in Johannesburg"
Cons: "- The Flight was canceled to fly directly from DOH to PHL.... Our party was put on a transfer at ORD...added additional 8 hours of layover... flight itself wasn't terrible... but the bathroom situation could be hectic..."
Pros: "Brand new and beautiful A350 aircraft, great service"
Pros: "We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good."
Cons: "Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off."
Pros: "Seats were ok and crew was kind and professional. Food was terrible on all flights. They gave mayo or cheese or something I can’t figure out in a sandwich on multiple flights. That thing though slightly different was terrible every time. Also gates changes and pilot landed in wrong part of the airport for its-fra leg and we had to have passportA checked while exiting the plane and had to take a bus. My transit time was short but gladly made it"
Cons: "I missed my second leg from fra-ist. The gate was changed and I was given wrong directions by airport employees so I went through a very long and painful wait at a security line that I didn’t need to go through had the airport info employees knew what they were doing or saying. I ended up missing the flight because of repeated wrong directions"
Cons: "Istanbul to frankfurt flight had no entertainment, no charging usb ports n a small ham sandwitch for breakfast - this was a 4 hour early mirning international flight!!!"
Cons: "13 hour flight and only one meal and a sandwich"
Cons: "I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️"
Pros: "Lufthansa doesn’t let the passenger choose their seat; it instead assigns their seat for them!"
Cons: "Too many last minute gate changes for boarding are confusing which costs extra time for the passenger, especially for connecting flights."
Cons: "Unfriendly, sarcastic flight attendant. No free gin & tonics on United/Lufthansa apparently, unlike other international airlines. Had to pay extra to get what ought to be a standard amount of legroom."
Pros: "The food was excellent, and the crew was nice"
Cons: "There was a delay on the boarding and they didn't provide a reason."
Pros: "Everything thanks"
Cons: "Awesome thanks"
Pros: "It was very comfortable and service was great and good food and drink"
Cons: "Delayed flight caused me to miss connection."
Pros: "Not much"
Cons: "Online check in wouldn't let us add luggage. No entertainment. No choice of food. uncomfortable seats."
Cons: "I miss my flight because of short layover from Texas to Pensacola. Why I haven’t notified before 1:27 min would not be enough for custom process"
Cons: "Food could be improved."
Cons: "The business class seats are small and the leg-room is short There is no entertainment units on this flight"
Pros: "The food was tasty but the service was excellent. Lovely staff."
Cons: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."
Pros: "Service , timing"
Pros: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"
Pros: "It was totally bad experience due to cancellations of the flights which I already booked to SJC airport in CA. The first confirmed Lufthansa flights No: LH 1305/ LH 488 ISTANBUL to SAN JOSE via FRANKFURT were cancelled. Then my family in USA contacted the airline and agreed about FLIGHT TK 005 / UA 1883: IST-ORD-SJC. At the checking counter in Atatürk Airport I got the last shock of being Lufthansa didn’t issue a ticket for the flight and the time was running fast and l had no contact neither with my family nor anybody else at the airport therefore i had to purchase a ticket to SFO via Frankfurt. In another word it was very bad experience."
Cons: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Cons: "Frankfurt connecting flights are the worst"
Pros: "Meal was good."
Cons: "No entertainment system. Crew wasn’t attentive. Check in experience was bad, no ability to check in for your connecting flights, you have to make adjustments at the next airport which limits seat selection."
Pros: "Everything was on time, the service was very nice as well. No problems at all."
Pros: "Many bathrooms, crew constantly came around offering juice and water."
Cons: "My flight schedule changed after I bought the ticket, which resulted in paying for the hotel for the extra night and using one more PTO day."
Pros: "The flight attendants all were very helpful and seemed to enjoy their jobs"
Pros: "The whole journey with Lufthansa went smoothly without any delay. The transist time is just right. The check in is online is straight forward and the flight information is very clear. I will certainly recommend Lufthansa to anyone."
Cons: "I can’t think of anything I didn’t like."
Pros: "The food and service was superb."
Cons: "THE LATE HAPPENED FROM MONTREAL TO TORONTO 1:30 HOURS WITHOUT CUP OF WATER WAITING IN THE PLANE"
Cons: "There was a delay on the takeoff and arrival was taken to another gate and had to take a bus. Not crew or company's fault- but makes traveling a bit slow. Several people had connecting flights..!"
Pros: "Amazing service."
Cons: "Istanbul-frankfurt airline 2 hours delayed,that way miss a flight Frankfurt-toronto we said Lufthansa officer,officer said other flight tomorrow morning, final,no hotel,no flight,my wife and two kids sleep on the chair,perfect right"
Cons: "Incredibly racist crew and pilot, who did not help us after a fellow passenger touched and molested my girlfriend on board the aircraft. The groundstaff were as rude and unhelpful. I am neither gonna book any flights on Lufthansa ever and will avoid Kayak as well."
Pros: "Upgrade to Economy Plus. Very comfortable seats, I am a fan! Excellent Indian veg food."
Cons: "Taking back the headsets 30 mins before landing."
Pros: "Everything except the delay. I love the free movies and free headphones. I love getting two blankets. The flight attendants were great!"
Cons: "two and 1/2 hour delay before taking off."
Cons: "They had grabbed my carry-on luggage at the gate. I specifically told the gate agents that I put heirloom plates that used to belong to my mother in my carry-on. They assured me it would be handled properly. Well this promise turned out to be lie. The plates were broken. Even though they were wrapped. I am sad and angry. My carry-on was small and light. There was no reason that it should be singled out in the first place. Now what?"
Pros: "Comfortable, left and arrived on time , smooth check in"
Cons: "No entertainment (no screens on back of seat ) , no provision for priority boarding for star alliance gold member(security line)"
Pros: "Excellent service with pleasant, efficient staff. Special vegetarian diet needs met."
Pros: "The crew were really efficient and polite"
Cons: "there were no entertainment modules, no place to plug in phones or computers and the chairs didn't lean back."
Pros: "Senator lounge in franfort was very comfortable, showers were good, french champagne, overall good food on the flight and service level very professional"
Cons: "If the flight was longer I would not have minded I enjoy long haul on lufthansa"
Cons: "crew service was not good especially in flight from Mumbai to frankfurt. I was not served with midnight snack though i was awake."
Pros: "Same for all flights"
Cons: "Flight was canceled with no prior notice and I am requesting a refund."
Cons: "Entertainment was VERY poor - The overhead TVs were glitchy and hard to watch. I purchased Wifi but it never worked. didnt have anything to do.."
Cons: "I could not make it to flight due to health problems. I was refused to be given another date for the flight."
Pros: "we sat in row 9 which has extended leg room so it was a pleasant surprise."
Cons: "the staff were not very good at reading the different instructions and one of the gentlemen was of Asian decent and it was very difficult to understand his English."
Pros: "I was upgraded to first class because the flight was not full. So that was truly a blessing! And the service was great!"
Pros: "Crew was super polite and attentive. New modern equipment."
Cons: "The EROSNOW channel was very heavily cut and censored, I feel like I still need to watch those movies again somewhere to understand what happened."
Pros: "the crew on the flight were simply amazing! Kind, caring, 5*"
Cons: "There was questionable social distancing at check-in and most definitely none from the arrival at the departure gate to using the suttles to get to the plane and boarding. While I appreciate the ever-evolving challenges the current global situation are brining, this was a failure on your behalf. Istanbul international airport = disappointment and a letdown."
Pros: "The fact that there was no one sitting by me was fab. Through man on priority check in desk was very helpful getting me the assistance I needed"
Cons: "More choice of meal. Getting special.assistance.upon arrival at.Istanbul airport first outbound flight was hard. I nearly fainted as I had to stand for so long."
Pros: "Crew was great"
Cons: "The way they collect trash in the plane after serving food looked a little primitive. The crew walks around without trash bags and picks up passengers' trash and just stacks them on their arms or on their cart. I have traveled with BA many times in the past 40 yrs, and i don't remember this scene. Either I was not paying attention, or this is the new policy???!!"
Cons: "Old plane"
Pros: "Crew and agents very friendly and helpful."
Cons: "BA computer system did not link our payment for excess baggage to our itinerary so we had to spend time checking in to resolve. Carry your receipts for any payments."
Cons: "The flight was cancelled."
Pros: "It was just on time."
Cons: "The seats are very small hence not comfortable at all."
Cons: "Late getting off."
Cons: "This airline flew me from Manchester to London. At the worst time."
Cons: "Food was horrible"
Pros: "In-flight entertainment was good."
Cons: "Food choices were not good-cold creme cheese tomato sandwich for breakfast and horrible curry chicken for dinner. Staff was young and seemed somewhat inexperienced. They were constantly rushing and couldn’t keep up with servicing customers. When we looked at a make steward to let him know that we were finished with our trays, his response was “give me a second!” Unacceptable customer service!!!"
Pros: "Old airplane very outdated entertainments system and seats are very narrow ."
Cons: "Old airplane very outdated entertainments system and seats are very narrow ."
Pros: "Helpful staff, very pleasant flight and even arrived early!"
Cons: "The fact that you had to buy even water."
Cons: "Th business class seats were more like economy class without the center seat. Cabin crew always seem disorganized."
Cons: "Bad customer experience"
Pros: "Price and prompt and timely boarding."
Cons: "Old airplane, old entertainment system, below average food on the LHR-IAH leg and charging for food and drinks for the IST-LHR leg which is over 3 hrs."
Pros: "The privilege of getting business class perks"
Cons: "The business class seats are economy class seats with the middle seat blocked, the leg space are same as economy."
Pros: "I liked the ability to check in online. Check in staff could be a little bit friendlier. Flight crew were fairly pleasant. Entertainment on board was excellent."
Cons: "I disliked the fact that when I tried to download my boarding pass on to my BA app, it told me there appeared to be an issue with at least one of my travelling documents when this was absolutely incorrect (was travelling with a valid British passport). I had no problems whatsoever at the airport at the check in counter. Also, the boarding gate was slightly chaotic. Most people didn't know which queue to join at the boarding gate. Some form of clear explanation when you arrive at the boarding gate would be helpful."
Cons: "paying over £200 for a one way 3 hour ticket and having to buy food on the plane."
Pros: "Sort of on time"
Cons: "Buy on board menu poor Both sandwiches contained cheese Of the meat dishes all except one containing pork No indication of halal dishes Also several nut dishes The of the four confectionary offerings, three contained chocolate"
Pros: "I liked the service"
Pros: "All that’s good"
Pros: "All was easy"
Cons: "It wasn't super comfortable"
Pros: "Great crew members and boarding was immaculate."
Cons: "Good flight, however I could see that not only my children were bored after an hour into the flight. Entertainment would be beneficial for BA to introduce asap."
Cons: "British Airways"
Cons: "A lot of flights park away from the terminal and you board a bus to get to/from the plane. No power outlets at seats."
Cons: "The lack of service"
Pros: "Was upgraded to Premium Economy which was a pleasant surprise. The cabin crew was lovely and the flight was pleasant"
Pros: "The crew was nice in the wake of being delayed for hours."
Cons: "Check in took forever. I wasn't able to check in online and was told "this is the price you pay" when I received word that my wife and I wouldn't be sitting together. Then we went to board far later than we were supposed to. After boarding the plane we sat for easily a half hour not moving with no information. Then find out there is scheduled maintenance which would be another hour. AC was shut off and got hot. Started to deplane but we were in back and didn't make it because they reveresed their decision. Got back on and said we would be leaving shortly. In all we say on the plane over 3 hours prior to take off. Never flying with your company again. Easily the worst experience flying ever."
Pros: "The airplane was new"
Cons: "Check in Crew and service Unqualified personnel is running the operation I suggest they get some training g from Turkish airlines"
Pros: "Everything! Best airline ever."
Cons: "Flight was operated by Qatar Airways due to strike of some BA union. Aircraft was old and seats not very comfortable. Boarding process was a bit haphazard. (No row-by-row boarding). Even though it was an international flight, there was just a plain sandwich for food."
Cons: "I didn't like the food, I couldn't eat."
Pros: "The pilot was were courteous, and kept us update every step of the way..the crew was phenomenal."
Cons: "That the ac wasn't working initially"
Pros: "As ever, BA Flight attendants are courteous and approachable - consistently one of the best adverts fort the airline."
Cons: "Poor quality of service and courtesy provided by outsourced ground handling providers"
Pros: "The airplane comfort."
Cons: "I was forced to leave my power bank to the staff at the airport without any notification that I am not allowed to have it in my hand bag not even in my suitcase. That was rude and impolite. I'm so disappointed. As a passenger I have my rights and obligations, I'm aware of that! Yes, I would keep all the rules if knew about them. Now it seems that I didn't have any right in that time. I'll proceed with my complain at next level."
Cons: "No entertainment! While you have to check in your laptop and iPad!"
Pros: "The speed of bouncing back from the computer system mishap"
Cons: "The lack of food. Little service on board. Nothing free. Check in process was chaos and people were rude."
Cons: "Bring more than 30mind sitting on the plane waiting for a slot to take off despite boarding on time"
Cons: "Long flight, no laptop, no entertainment on the flight, buying your own food and drink, what can be worst that this?"
Cons: "To summarize it, the manager at the counter told me: you should have booked with Turkish airlines instead of us. This would be my first and last time with British airways."
Cons: "My luggage didn't make it to NY. Very upset about this because I have no idea when it will be delivered!"
Cons: "No entertainment on a long flight. Not good."
Cons: "Crew's lack of entousiasm and lack of free snacks or water"
Pros: "Stewards were very friendly"
Cons: "Need more opportunities for drinks, water. Did not board the back of the plane first."
Cons: "Never boarded the plane. Connecting flight got delayed by 2 hrs and 57 minutes leaving from Madrid. After 2 hours of hassle, Iberia airlines was able to put me on another flight from Madrid to London to NY."
Pros: "Boarding process was smooth"
Cons: "Allowed people to deplane while waiting. Sitting on a plane during a two + hour delay is the stupidest thing ever."
Pros: "Attendants were nice and cordial and made the flight seem like a breeze."
Cons: "Wish the plane was little bigger and not overbooked. It’s not good with people who have claustrophobia and bad anxiety."
Pros: "Travel is becoming a pain ... what’s new?"
Cons: "Just the way travel has become —loathsome"
Cons: "The staff at the airport in seattle were condescending an embarassing, talked among themselves about me where I could hear them, when I had trouble with reservation"
Pros: "Seat was comfortable but being stuck between two other passengers who occupied some of my space was unnerving"
Cons: "Communication of delays in Charlotte. Working airplane, for a newer plane the one side of the screens didn’t work and the engine needed to bat after by another machine which is upsetting to think"
Cons: "All good"
Pros: "One of the crew members was rude on several occasions - the rest of the crew was fantastic."
Pros: "Staff was so kind and helpful."
Cons: "They ran out of a couple of the snacks, not a big problem but note worthy."
Pros: "Easy to board on a Saturday 7am flight"
Cons: "Seats still tight for anyone 5’9” or taller with a medium build"
Pros: "Kindness of the staff at the airport."
Cons: "Being accommodated when your flight gets delayed over 14hrs. Not living in the area and all decent hotels booked up, me and my mother were forced to try to sleep on the floor at JFK, among a mother and two young children. That was a bad experience."
Cons: "My bag was ripped open completely for all of my intimates to be exposed to the public."
Cons: "I had little leg room"
Pros: "Multiple delays. Ended up taking off after my initial anticipated arrival time. No snacks or food available on the flight either just made for a very poor experience."
Pros: "Excellent crew and friendly staff on flight."
Cons: "Due to re-evaluate cancellation priority given to guests the rebooking needs over guests needing to make requests about current flight."
Pros: "This flight crew were upbeat and all smile. They definitely know what customer service should be."
Cons: "Only pretzels for food when you’ve been on a plane all day didn’t make me happy."
Pros: "I specifically flew today to catch their Boeing 787 while it's on its test flights. New plane, obviously clean and great entertainment in seatback."
Pros: "Flight loaded on time left on time and arrived on time. Crew were all very nice."
Cons: "Need better coffee"
Cons: "Bit of delay."
Pros: "Personal screen with all recent movies at no charge, my flight was almost 8 hours and I received four times meals and snacks"
Cons: "My flight got cancelled with zero notice and I almost ended up on a 18 hour layover which would have resulted me in missing work. The staff was very unsympathetic and not helpful. There were 10 people behind the counter and nobody could help us. They were all just spacing out. Ultimately, I was placed on the flight, but had to rush to every single one of my four connecting flights. I am a frequent traveler but this is by far the worst experience I’ve ever had. Avianca should be embarrassed to be associated with star alliances."
Cons: "American has lost my bags multiple times and always has delays. They’re domestic planes are dirty and run down. Not a preferred airline for me."
Cons: "Unable to access the internet. It was American flight, not Alaska flight"
Pros: "It went very well."
Pros: "On time, kept informed."
Pros: "Everyone was nice. Flight left on time an landed early."
Cons: "The front row for the exit is too small. The diagram i looked at said it was an exit row on the 2nd leg of my flight. It wasnt!! Uncomortable for my legs. Im 6'3"
Pros: "Flight attendants"
Cons: "Very cramped searing"
Pros: "not much"
Cons: "They overbooked every flight of the day (total of 4) and offered us no solution except what as standby and try to get on next days flight. Very bad form and they were not helpful in finding a solution. we finally rented a car and drove home over 8 hours- still trying to get the rental car cost reimbursed....and oh yeah they completed tore apart my METAL GUN CASE!!!!"
Pros: "Just flying AA excellent flight"
Cons: "No wifi. Pay only"
Pros: "On time"
Pros: "Airbus was nice and had charging capability at each seat?"
Pros: "Smooth flight on time."
Pros: "Crew are saving a bad experience"
Cons: "Space are laughable"
Cons: "No wifi Display units very old"
Pros: "crew was great"
Pros: "Flight was on time. Easy to transfer luggage from an international flight to a domestic flight. The crew was accommodating. It is such a short flight that there were only pretzels and water without ice served on this flight. There was no entertainment on this flight. Small, clean plane for a less that 1 hour flight."
Pros: "fly was on time, good service, food and entertainment."
Pros: "when different flight left Chicago to London, crew and food was good. Entertainment helped with long flight"
Cons: "The maintenance issue took 3 hours to confirm and then when flight was cancelled, there was no announcement over the loud speaker to tell us so we could line up for rebooking attempts. Then was a rush to try to get in right line to make next flights to connect through to Paris."
Pros: "Didn't have to turn around & come back like other flight. Still got to my destination in time."
Cons: "hour delay because too hot to land in El Paso, only then did they need to fuel the plane, then realized plane was overweight, made me wonder if making it up or really hadn't thought it out."
Pros: "Never made this flight they rerouted."
Pros: "Everything about the flight itself was excellent"
Cons: "Could mother on an online boarding pass from BA (ticked on) or AA ( flight operator)"
Cons: "Plane interior was really dirty"
Pros: "Planes were on time and staff was friendly"
Cons: "Nothing disliked"
Pros: "Great food, comfort, and smiles :)"
Pros: "Nice entertainment on new 737."
Cons: "But it is a 3-3 and there no room to sit cause we are hip to hip which means shoulders overlap shoulders. It is horrible. Avoid this plane at all costs. It's really bad. Pitch of leg room is barely OK but side to side they have sunk to a new low. The new plane doesn't blow any air. Terrible system. Really? That should be easy to fix."
Pros: "The crew very helpful and nice."
Cons: "On the flight home my seat wouldn't let back, so I had to sleep in an upright position. Lol"
Pros: "Clean environment of the terminals and the speed of the shuttle."
Cons: "no comment."
Pros: "The seats in this flight were quite roomy."
Cons: "Delayed and canceled flights with no apologies or explanations, rude crews who scoffed at complaints or requests of other passengers, lost baggage that took hours to recover, again without apology....I would rather pay a bit more than fly with American again, at least until these memories fade a bit."
Cons: "Late because of wait for flight attendant.... Really, everyone waiting for one flight attendant. For 90 minutes."
Airlines flying from Turkey to Memphis have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Turkey to Memphis
Masks required on board, masks provided on flights from Turkey to Memphis
Social distancing seating
Middle seats unavailable to book on flights from Turkey to Memphis
Testing for antibodies, testing for symptoms for flights from Turkey to Memphis
Waiving of change fees. Search flexible flights from Turkey to Memphis