Daily cleaning, installation of cabin HEPA filters on flights from Turkey to Nevada
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Scores according to KAYAK customer reviews
Pros: "So welcoming and so caring"
Pros: "Absolutely nothing."
Cons: "Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers."
Pros: "No comments."
Cons: "No comments."
Pros: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Cons: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."
Cons: "Better vegetarian food"
Cons: "Again very impressed with Qatar Airways service on the board"
Pros: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."
Pros: "Crew was very helpful for everything"
Cons: "Qatar airline is one of the best ways to fly!"
Pros: "Crew were so good"
Cons: "Everything is good"
Cons: "Just had a hard time finding flight attendants. Every time I went to the back of the plane, half a dozen of them were sitting around and chatting it up. Felt guilty for asking for water. Not the service that I expected from Qatar Airways. All 4 flights were a struggle to get proper service."
Pros: "The airplane and clean"
Cons: "The seats destination between them very small"
Pros: "No delays"
Cons: "Improve your carry on lagguge policy. I was made to throw away some of my expensive clothes by the stuff to fit the weight, when it wasn't a problem when I was checking in ."
Pros: "The layover was hell. They put me in a warehouse with wooden benches for beds. Never again"
Cons: "Horrible service. The US part of the journey was fine but the rest was aweful."
Cons: "The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them."
Pros: "exellent in everything"
Cons: "I was moved from the front to the very back upon checking in at the gate due to "Weight and Balance" issues. I was able to move back to my original seat once in the air, but there was no forewarning of this even with advanced purchased tickets. Just a hassle since this flight was long and all I wanted to do was get some rest."
Pros: "They are the best"
Pros: "So many movies to spend flight time with great crew"
Cons: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Cons: "Snacks and drinks could be betteri"
Pros: "Excellent on board staff"
Pros: "Good service."
Cons: "Poor choice of entertainment."
Pros: "Cabin crew service is excellent. Food is very nice. Safe travel."
Cons: "Little bit congested."
Pros: "The leg space the reclining chair the personal tv the head rest The food"
Pros: "Qatar has the best crews. The 777-300 is the most comfortable aircraft I've ever flown on, and I'm always in the cheap seats. Plenty of food."
Cons: "Some of the food dishes weren't appealing to me. But I get that trying to please everyone with everything on diverse international flights is impossible."
Pros: "Food was good. Quick response to call"
Cons: "Toilet wasnt clean enough. Not offered water regularly"
Pros: "Comfortable, on time"
Pros: "I actually loved everything about the entire flight experience. Everything was awesome (Minus a 1-hour airport delay that was out of control of the airlines)."
Cons: "Nothing. Seriously. Tasty food, good movie selection, plenty of legroom, pleasant flight attendants, comfortable seats... good stuff. :)"
Pros: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."
Cons: "THere was no wifi"
Pros: "Everything!!!! The best airline in the world!"
Pros: "Food OK"
Cons: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"
Cons: "Probably the best flight crew I ever had the pleasure of being with."
Pros: "The food was amazing. Thank you!"
Cons: "15 hours flight no WiFi...!!!!!! Last minute flight time change was sent via email..!!!! Almost 1 hour delay after boarding..!!!"
Cons: "Late gatw announcement so we waited for quite sometime in front of the electronic board"
Cons: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"
Pros: "Airport staff."
Cons: "4 hour flight wolith no entertainment system and old aircraft was a huge drop I am frequent Qatar airways customer, and this flight was the worst"
Cons: "I was Told the flight form Doha back to Houston was over booked so I had to get re-routed through another city. For a $6,600 business class ticket this is very bad form."
Pros: "The crew were so nice. But flights are very long, and coach is incredibly crowded & uncomfortable. Beverage service is frequent and generous with a good variety of fruit juices, soft drinks, red or white wine, etc."
Cons: "Using the video screen is a mystery tour - badly programmed. The Doha airport is an architect's Ego Trip and badly laid out, extremely long walks to get anywhere, ferocious prices for anything (carry snacks for your layover!). The smoking lounge doesn't even have a proper exhaust system so smoke permeates the terminal in the vicinity. Plus 4 bar stools hogged by rude, arrogant young Arab men who have NO respect or consideration for elders, disabled, etc. Incident with boarding passenger in Saigon was VERY badly handled & delayed departure over an hour, risking connections for a number of passengers. They cannot handle things well, yet crew is basically nice, kind. Food is AWFUL; saving grace is fresh fruit, roll & butter, yoghurt - the nice little side dishes."
Pros: "Leg room in economy"
Cons: "4am in the morning. I wish it was around 12 or 1am or 7am in the morning."
Pros: "Service & cleanliness."
Cons: "Nothing I remember."
Pros: "On time, good crew, easy connection."
Cons: "Hard and tight seats for such long night flight."
Pros: "Flight was on time. Crew was friendly and attentive to passengers (I give them 4.5 stars). The seats are comfortable. The plane was clean."
Cons: "My 18 year old daughter (turned 18 on December 20, 2016) was singled out, searched extensively bodily and her bag, for no reason what-so-ever. It was a traumatizing experience for her... needless to say, nothing was found and no explanation was given. The seats recline too far back so that the person behind cannot enjoy what they are watching. The crew has to keep asking the passengers in front to pull their chairs up slightly."
Cons: "Was denied boarding."
Pros: "Easy flight. Great food. Friendly crew."
Cons: "Flight was late."
Cons: "The staff was very supportive"
Pros: "We liked how attentive your crew members were"
Cons: "The flight we took out from Doha to India was a bad experience the boarding was not handled well and the crew in that flight were not attentive."
Cons: "Make fare more competitive with other airlines."
Cons: "The crew never answer the calls when we call"
Pros: "The Boarding Emirates at Logan Airport is a nightmare. The staff are unhelpful, and take long time to process Transiting passengers. The Desk is understaffed, and the staff is rude."
Cons: "The flight has enough crew on board, but the staff usually stand together in the galley and keep gossiping, instead of going around once in a while and check on passengers. It's a long flight and crews change but the passengers don't."
Cons: "I wish the 777 had slightly wider seats like the A380"
Pros: "Yes comfortable flight"
Cons: "Toilets to be checked for cleanliness more frequently."
Cons: "Better inflight entertainment"
Cons: "Two teenage passengers were in front of us, extremely disruptive and loud the entire flight and no one from the crew addressed it or asked them to keep the noise down. Also, we were forced to check our carry on bags bc they weighed at check in- though we had already checked in online, more than 7kg!"
Pros: "Easy transit. Plesant crew."
Cons: "Not much to add for an economy flight!"
Cons: "There is nothing to improve. I wish other airlines can learn from them."
Cons: "Great airline, great staff."
Cons: "Shorter flight"
Pros: "Flight crew were excellent."
Pros: "Plenty of leg room and the crew were very helpful and attentive."
Cons: "None which I can recommend."
Pros: "Everything else"
Cons: "Cabin crew seemed less approachable than usual"
Pros: "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
Cons: "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"
Cons: "Co passenger is rude or showed attitude"
Pros: "The quality of the food"
Cons: "The timing of providing the breakfast is too early"
Pros: "I like the most........ very comfortable take off n landing .... special compliments to the captain.... I specifically told this to an airhostess"
Cons: "Everything was good"
Pros: "From dropping off luggag to unvoarding plan, this was a great experience. Only complaint is economy could use a tad more comfort for price paid"
Cons: "Not enough recline in economy to really b comfortable for a long flight"
Cons: "Nothing at all"
Pros: "Service and food"
Cons: "My husband had his backpack and a carry on when we checked in at JFK. He was not allowed. From Dubai to Manila, we saw a lot of passengers who had two or more carry on’s. The floors at Dubai airport are dirty."
Pros: "Only thing I liked in this flight was food."
Cons: "Starting from boarding this flight was a problem. we had a infant(18 month old) sleeping in our arms as the flight was at 3:30 Am and was delayed by an hour. There was not priority boarding for elderly and people with kids. We had to wait in queue holding our carry ons as well as the kid. As we were last in boarding it was hard to find a closest spot for our carry on. Crew would not respond for about 10 mins or so( not during take off or landing) this was during mid flight when there was no turbulence(seat belt sign was off). We asked for a veg meal instead of baby food as our kid eats solids and she does not like instant baby food's. We requested this when we booked her ticket , she was not even given food luckily we had some milk powder and water bottle. Really bad experience with Emirates"
Cons: "The seat was uncomfortable because it did not convert into a completely horizontal bed. The small incline meant that I could not get comfortable and could not sleep. The screens remain on even when passengers go to sleep, making it very bright in the cabin. It would be good if staff could walk through and turn them off manually."
Cons: "The boarding was long drawn out process, done in two stages that started 2 hours before departure! Why does it have to be this painful?"
Pros: "Emirates flight was fine. Problem was booking a South African Airways codebase flight on Kayak. Neither SAA or Emerates were able to look up our booking reference and so we did not get seat assignments until the airport."
Cons: "Codebase flights and no one looking as us as customers."
Pros: "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
Cons: "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."
Pros: "all entertrainment onboard is excellent ."
Cons: "the flight is good,,but unfortunately the staff is not accomodating that much,,need some basic training on what kind of food you are serving to passenger.."
Pros: "on the plane the service was okay"
Cons: "The flight was overbooked, barely got in. At the gate they checked carry on baggage weight and charged extra. They could have done it during check in.... pathethic"
Cons: "I was not let onto the flight in Entebbe because I arrived at the airport an hour before the flight departed. I was given no notice of this rule (apparently only applicable on Emirates flights) and was forced to delay my trip 2 days and pay an additional $1045 for a replacement flight home."
Pros: "Good food and entertainment"
Pros: "Spacious, great entertainment selection, crew is very attentive"
Cons: "Not all seats can lean back"
Pros: "Food and drinks"
Cons: "I Was sick had a flu ! I asked for tea and I was waiting for about an hour :("
Pros: "This was a short flight, but still they served coffee, tea, and food. Amazing."
Cons: "Not much to say. All was fine on such a short leg of the trip"
Cons: "Flight was delayed and crew was dismissive with questions and concerns about connecting flights"
Pros: "I liked the professionalism each staff displayed at every interaction, and the genuine friendly demeanor as well. Staff appeared to truly like being service providers. From the very beginning of the flight when I was delayed in getting on board due to my poor orientation in the early morning staff was very courteous"
Cons: "There is nothing I have to report negatively. I flew for a 32 hour period from Windhoek to Ft. Lauderdale and arrived feeling refreshed. As we say in Kentucky. I was "fat and happy.""
Pros: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"
Pros: "Crew and food are great."
Cons: "Great in-seat entertainment choices with ICE but screen resolution and touch sensitivity were terrible. Time to upgrade your equipment!"
Cons: "I watched only one movie, but the selection seemed good."
Pros: "flight attendants, food, nighttime lights, seats, movies"
Cons: "when the PA announcements came over the loud speaker, when i was listening to a movie, was extremely loud"
Cons: "need more movies boarding started before the stated date, told me to go to 3 separate counters to change my seat and it didn't even end up working out"
Pros: "Everything is wonderful"
Cons: "Tight Economy Class seats"
Pros: "Seat comfort"
Cons: "Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up."
Cons: "flight got delayed 17 hours"
Pros: "The quiet flight I've been in , the crew were friendly and helpful"
Cons: "The standard meal was spicy to me , change the menu with more choices of healthy suitable for flight"
Cons: "Boarding was 'mediocre' due to the air crash earlier in the day, led to a gate change and various chaos. Great staff through, so not really so bad and totally understandable...."
Pros: "The crew and the seat !"
Cons: "The food because of coronavirus the service was scaled back"
Pros: "Fast and easy."
Cons: "The new Istanbul airport is way too big and confusing. Its pretty but needs people improvement."
Pros: "Crew was excellent, seats were comfy."
Cons: "Everything was good"
Cons: "If they use the new business class seat."
Pros: "Crew were nice and friendly"
Cons: "Better seats and entertainment system As usual Turkish airline was late in departure"
Cons: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."
Pros: "Too many security checkpoints were annoying, but they were good when you follow the rules of what to carry and what not to carry. I also liked that this much security doesn’t allow easy access to the US."
Cons: "The airplane food was terrible. Extremely disappointed. It’s sad to see high quality ingredients be used in such terrible tasting meals."
Pros: "The flight crew was amazing- very pleasant and hospitable. There was great entertainment available which made the flight go quickly. The food was good. We did not realize we had to select vegetarian ahead of time, but having cheese sandwiches available made that easier. The small bag of toiletries that we were given was a very nice surprise."
Cons: "Carrying luggage down stairs after the flight was difficult but the flight team was helpful."
Pros: "Good food Hotel accommodations were okay once we had to stay overnight."
Cons: "The flight left early and left about 10 passengers behind leaving us stuck in Turkey for the night. The customer service was not good, they were extremely rude and unapologetic."
Cons: "Our flight from Kathmandu was delayed so we missed our connecting flight to Vienna. We don't know why it took so long to organize the hotel. Turkish Airlines was ready with new boarding passes but we waited two hours at the hotel desk to get a bus to the hotel where we again had to wait till they gave each passenger a room. If they organized the boarding passes ahead of time, why not the hotel? So we were quite exhausted. The plane was again delayed leaving Istanbul. Movies on flight not what they used to be."
Pros: "It went all ok except the space between rows"
Cons: "Slow service by crew and space between seats"
Cons: "Disorganized boarding process -- did not matter what Group you were in. Also instructions at gate were not said clearly in English nor were they repeated."
Pros: "The seat was comfortable."
Cons: "The entertainment system was not working"
Cons: "Leg space on this flight was less compared to other flights I had with TK."
Pros: "Free upgrades are great, unfortunately rare."
Pros: "Food was good , enertainment and comfort was fine"
Cons: "The hostess was not friendly at all. Seemed to be inconvenienced by every request Also requested a veggie meal but was not avaible"
Pros: "The food and the crew were excellent"
Cons: "The flight was almost full. I was assigned an aile seat at row 37. My seat did not recline- because there is a wall behind it - howevera the window seat had a small recline. The seat in front of me when reclined left an unusually small space in front of my face. I was very uncomfortable. I'm a small person weighs 145 lb. this was my fourth flight with Turkish Airlines and was the worst. My wife next to me in the middle seat was fortunate that the passenger in front of her did not recline her seat."
Cons: "Crew was. It helpful at all. They created more confusion and frustration. I spend 24 hours calling and talking to them in order to rebook the flight. Worst experience ever"
Cons: "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"
Pros: "the price"
Cons: "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"
Pros: "All was great"
Cons: "All was great"
Pros: "They try to impress, quite attentive and nice. Plane is clean an new B777."
Cons: "Flight was too exhausting, but Turkish Airlines have nothing to do with this. Ataturk Airport in Istanbul is ... mediocre at the best."
Pros: "The flight attendants are friendly and the entertainment was good"
Cons: "We went through an additional 6 security check points between our connecting flight from Italy, after they said we wouldn't. I understand the precautions flying into D.C., however there was no posting of this, and they wouldn't let us use the bathroom at the airport. Also, the plane was very hot with little air flow. Loud crying children coughing everywhere, fresh air would be nice for the 11 hour flight."
Pros: "Super friendly staff, lots of real food to eat, travel kits including slippers and tooth brush, like a throwback to when flying was fun."
Pros: "Flight crew was pleasant."
Cons: "When I check-in for flight from Rome to Istanbul and Istanbul to Los Angeles, only the first leg of trip was confirmed correctly. For the leg from Istanbul to Los Angeles I confirmed a window seat when I checked-in online. However, when I arrived at the airport I has a middle seat and could not change it and the 15 hour flight was miserable. I also asked to be upgraded to business class and told it would be $3,500.00, which was ridiculous."
Cons: "As opposed to our amazing flight from San Francisco to Istanbul, with incredible, caring and attentive crew, this flight was the opposite. The crew seemed annoyed by our few requests. I felt denied water and so, dehydrated. I counted one smile The entire flight. The crew seemed unhappy and wanted to do only the bare minimum. Disappointing, especially after such an incredibly positive experience six weeks ago."
Cons: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"
Pros: "love the food and the crew service."
Cons: "Aircon could have been better. Someone got sick during the flight because of that."
Pros: "Food is decent. Entertainment is above par."
Cons: "This was 2nd out of three Turkish flights I've taken that was delayed causing me to run to catch my connection. Also, there was some sort of dilemma or drama with the in flight staff. It took an hour at least from when the drink cart came out until I was actually served a glass of water. The staff kept discussing something at the cart, then leaving the cart, then returning for another discussion, etc..."
Pros: "Good food, very polite and attentive staff."
Cons: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Cons: "The crew was very professional and helpful"
Pros: "Clean, efficient, on time"
Pros: "Movies on board"
Cons: "It was cancelled twice, and the third flight redirected to Bodrum, southern Tirkey. Should have taken us another route if Istanbul had a snowstorm. could have redirected us through Dubai to SFO, or Beijing to SFO."
Pros: "Service on board was terrible..."
Pros: "Food and service great"
Pros: "Courteous staff.istanbul"
Cons: "Istanbul airport is dirty, bath rooms smell. Food m shopping is good"
Pros: "The seats were comfortable"
Cons: "The entertainment system was not operational"
Pros: "Turkish was the only airline I've flown that actually did not give the impression of nickle and diming but really made clear and concerted and well executed efforts to exceed expectations on all fronts. A huge accomplishment. They really put most of their competitors to shame."
Pros: "The food.."
Cons: "That the anytime snacks that was offered was not available for passengers"
Pros: "The airline crew service was excellent. The food and entertainment were pretty good. I will fly again with Turkish Airline!"
Pros: "Nice clean airplane. Lots of good food and amenities for the price"
Cons: "Staff is a bit rude"
Pros: "I love the touchdown, of the smoothest ive experienced. It was a long journey but a comfy one. Great job turkish airlines."
Pros: "Not much."
Cons: "Starting with the check-in process. It's the 21st century, people should be able to check in electronically. I was traveling with one other person. For whatever reason the seats were not next to eachother. Flying to Munich they were nice enough to look for seats next to eachother, to no avail. Not this time around. The check in line was horrendous, security was horrendous, and the gate process could not have been worse. The service was bad. Requests for water took 15+ minutes to be fulfilled. I also noticed there were not enough non-beef meals on the plane for those who requested with it. Then we landed and the nightmare...continued. Taxiing took 40 minutes. They brought us to three different gates before finally disembarking onto the Tarmac."
Pros: "Food, service, attitude."
Cons: "In Istanbul airport not enough people speaking English. No USb to charge my phone."
Pros: "There was a full meal served. Free blockbuster movie."
Pros: "Almost every thing was good. The plane and seats were good. The movie selections were good. The crews were v good."
Pros: "Our flight was great look forward to our next flight to France hope we get great seats again everyone very friendly an helpful"
Pros: "The crew was extremely helpful and friendly!"
Cons: "The seats, overall, could have been more comfortable... I have somewhat of a backache after my trip."
Cons: "No ear plugs offered and my iPhone jack didn’t fit."
Pros: "Plenty of room."
Cons: "Heavier snacks."
Cons: "Flight delayed for 2 hours"
Pros: "I never boarding this flight."
Cons: "Better communication skills."
Pros: "Great crew!!"
Cons: "Boarding was a bit slow!"
Cons: "On board entertainment was inop, making for a long (4) hours flight."
Cons: "Flight was delayed almost 3 hrs. Ran out of food right before my row. I upgraded my seat but feel I got the short end of the stick."
Pros: "Just a great experience Delta is still above the rest excluding Hawaiian"
Cons: "Cant think of anything"
Cons: "4 hour delay"
Cons: "My 'window' seat had no window! Feeling was claustrophobic"
Pros: "Great flight"
Cons: "After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating. There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight."
Cons: "More than 4.5 hrs in taxi waiting to take off. Due to “few rain” and after 3.5 hrs we needed to refuel when we were about FINALLY close to our turn for take off. Horrible service by DELTA. Never flying again with them"
Pros: "The wait"
Cons: "The screen didn’t change in time"
Cons: "The pilot was a Daredevil"
Pros: "This was a much bigger plane so my comfort lever was better."
Cons: "The landing was somewhat frightening."
Cons: "yet another oversold and crammed into a plane flight from delta. the crew were nice and all...but the passengers were all ready to be throw into a battle royal pit to actually get on the plane. Getting real tired of this"
Pros: "The flight crew was friendly and personable. Beverage service was consistent and efficient. Entertainment and free WiFi messaging were great perks."
Cons: "The positives don’t even come close to offsetting the misery of Delta’s seats. I honestly don’t remember the last time I was so cramped and uncomfortable. I’m not an abnormally large man - 6 feet 200 lbs - and there was no room for my legs or my shoulders in an “upgraded economy” seat. I fly weekly for work on another major airline, and only took this one in a crunch. But I am quite certain this was my last Delta flight and I’ll be advising others similarly. The service and entertainment aren’t sufficient to mask an awful seat configuration."
Pros: "Nice flight attendants"
Cons: "Freezing flight."
Cons: "I didn’t like having to pay for bags and headphones."
Pros: "Great service, comfortable plane"
Cons: "Waited 45 minutes for de-icing"
Pros: "Service was great. Regular drinks and snacks."
Pros: "Smooth flight Courteous"
Cons: "On a five hours flight a two dollars sandwich wouldn’t hurt!!"
Cons: "Too many announcements"
Pros: "comfortable seats"
Cons: "delay delay delay"
Cons: "Food sold out and there was nothing left"
Pros: "Special staff great pilots snacks free movies safety"
Cons: "Everything was great"
Pros: "Quick friendly service from crew and captain."
Cons: "First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old."
Pros: "It was whatever"
Cons: "Rude staff"
Cons: "I liked it all"
Cons: "I froze on the way to Las Vegas and there weren't enough blankets."
Pros: "Nothing I can think of right away"
Cons: "Late arrival and late departure. Poor service in having my luggage be connected to my flight. Was under the impression that they would do that after I had called the day prior and once I got to airport they didn't do so"
Pros: "Nice courteous cabin staff."
Cons: "See comment above"
Cons: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."
Pros: "Service. Sweet attendant."
Pros: "The agents in the air were a lot more understanding and at least apologized."
Cons: "I understand if we need to check bags because its full but when iy is not full but you demand I check it anyway all you are doing is adding travel time to my trip. Also we needed things in our bags that we otherwise would have had. Not the best customer service at the gate."
Pros: "But the crew were awesome!"
Cons: "Flight delayed then gate was changed, while I was using lavatory and did not hear changes! Then boarding was confusing as the intercom wasn't working. Overall poor."
Pros: "They offered water and snacks It was quick"
Cons: "Was ok"
Pros: "We arrived in Las Vegas"
Cons: "Even in first class, it appeared to me that the legroom has been decreased."
Pros: "Good entertainment with games for kids, movies etc."
Cons: "No meals (5+ of flying), need to buy earphones, no place for hand lauggudge"
Pros: "The flight attendants were excellent! Very attentive to passenger needs and wants"
Cons: "The seats are just economy seats with the middle seat left open"
Pros: "Boarding was good"
Cons: "Boarding was good first time flying first class not happy with service when I wanted another Drink had to walk to very back of plane all the flight attendants were hanging in the back tiger no one was in the first class section. In the beginning of the flight took forever to get a drink I have had Reg class has better service. Flew Detroit to Vegas 4.5 hours"
Pros: "We landed safely and the flight was smooth"
Pros: "wifi on flights"
Cons: "the exit door is not sealed properly so it was freezing ! so mush so that a nice layer of ice was created along side the door with me next to it. tons of fun. its super long and their is no food or video screens. bring yourown"
Cons: "Boarding was 30 minutes late."
Pros: "Everything but not the food"
Cons: "Food was horrible"
Pros: "Uncomfortable seats."
Cons: "Seats, and helping passengers when they have delays"
Pros: "Comfy seat."
Cons: "Plane was late, crew was surly."
Pros: "The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way."
Pros: "Lufthansa always great. Comfortable seats, good and safe service."
Pros: "the flight was late in leaving, and although the lateness was not the airline's fault, the scramble of repeated announcements of Boarding is delayed for 10 minutes...3 or 4 times...was not smooth or comfortable...or very professional."
Cons: "the sound system on cut out of and on repeatedly, and shifted program and then would interrupt what was playing again and again, except when it would block the program out. aside from that, it was all pretty ok."
Pros: "It didn't crash."
Cons: "Food no screaming babies . Comfy seats and armrests,"
Cons: "I don’t have bed for my baby and I asked the server for yogurt she never tell me they have or not"
Pros: "Everything except the seats . Need to book business class"
Cons: "The seats were too small"
Pros: "Crew friendly, attentive. Great plane, comfort, etc. Boarding & disembark easy. Given a little snack as we entered plane was a great touch!"
Pros: "We had a Lufthansa pilot sitting with us on his was back to Frankfurt. He was definitely good company and taught us a lot about how the airline worked, his family's history working with airlines, and life stories. The flight definitely went fast thanks to Daniel!"
Cons: "Space is limited even for a small built person. Too crowded considering long the travel time"
Pros: "The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean."
Cons: "The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?"
Pros: "Quick and easy flight decent cold sandwiches."
Cons: "Flight was 45 minutes late arriving, causing me to miss my connection to Lufthansa and forcing reroute of whole trip."
Pros: "Food was bearable"
Cons: "Delayed, the gate was changed 3 times."
Pros: "The food selection and quantity were wonderful! The crew and movie selection were great!"
Cons: "My seat storage pocket was broken and I was unable to store items in it."
Pros: "Great crew and on time."
Cons: "Seating a bit cramped"
Pros: "Great entertainment choices"
Cons: "Boarding by rows or areas would be better than the masses all at once after 1st class and business."
Pros: "I made it to my destination"
Cons: "Cancelled flight, timing, and a day lay over I wasn’t pre pared for."
Pros: "impressed with the food and service of the crew"
Cons: "too crowded for too long baggage was damageed not sure who was responsible"
Pros: "They even filled my water bottle a couple of times in addition to numerous glasses at my seat."
Pros: "The plane, entertainment and crew (except for the one flight attendant who seemed to think she was too good for the job). The personal at the airport were very helpful."
Cons: "A flight attendant was impatient with children, cranky and rude. Other members of the crew were very friendly and let my son check the second floor and cockpit. There was only one choose of main course."
Pros: "If you want to improve you need more staff to service massive numbers of travellers."
Cons: "Most of it okay except add more toilets or arrange a proper way to deal with large numbers of travellers"
Cons: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."
Pros: "Very smooth flight, great service. Chose the first row in economy which had tons of legroom. Connected in Frankfurt, very easy connection."
Cons: "Passport control in Frankfurt doesn't open until 530a so we all had to wait in line. The TV monitor was not as sensitive and would fall easily downwards sometimes."
Cons: "Late landing We landed in another terminal to the one our connection was at. Had to run and go through security again Had two minutes to spare and they refused to allow us to board. Very rude The distance to catch the connecting flight The delay at security The lack of trying to let us on the plane. The rudeness I experience"
Cons: "They supposed to check the visa for Europe from the depart airport and they failed to do that .At last in Munich they examined it so hard and had to leave and go back to the depart."
Cons: "The seats was un confotble"
Pros: "Very good services"
Pros: "The food and service"
Cons: "I don't have my luggage yet!"
Pros: "The entire experience was great. Easy check-in, boarding, on time, friendly service, good food, good movies, and overall a really nice atmosphere for such a long flight. Would recommend this Flight to anyone."
Cons: "We were detained at the airport after boarding and then deboarding without information. The entire flight was locked in a room and not allowed to leave with very little explanation as to why. After 5 hours they let us board another plane. There was water and candy supplied as food. It was a joke for anyone with kids or the elderly. Nevermind anyone with health concerns. BAD way to manage a crisis in my opinion. We were treated like cattle. And these were NOT cheap tickets."
Pros: "Excellent connection arrangements in Munich. Departing gate just steps away from the arriving one!!! German punctuality as well."
Cons: "Too little space between consecutive rows on the plane."
Pros: "Great service!"
Pros: "We got there"
Cons: "Had to get a replacement plane when the first one had issues."
Pros: "I am memebr mike and more account"
Cons: "They inspired me to travel business class"
Pros: "The entertainment was good for 8 hours of flight !"
Cons: "I would suggest free Wi-fi for everyone on board not only for business class! And to update the movie list each month! Any chance to have an contract with CNN or Fox News so the people can watch the news during the flight? Live TV?"
Pros: "Short flight so it was good"
Cons: "Everything was good"
Pros: "The on time check in and take off. The cleanliness in sight and smell of the aircraft . The friendly cabin crew. In overall, it was a pleasant experience."
Cons: "The ambience of the aircraft and the pleasant cabin crew. They treated you with absolute courtesy and were always at your service."
Pros: "Timely departure."
Cons: "Fruit and a muffin is not enough for breakfast."
Pros: "Very organized,professional ,nice.."
Cons: "Was delay a little bit,but this is not problem"
Pros: "crew, cleanliness"
Cons: "very little legroom, very uncomfortable for travellers who cannot afford business class"
Cons: "Very annoying person next to me. I know that wasn't team's fault but she made my flight terrible."
Pros: "Lots of movies"
Cons: "£20 for unlimited wifi. Ridiculous"
Pros: "The crew was very friendly and accommodating (a first for me) they really did an outstanding job to make sure we were comfortable...they seemed to be actually enjoying what they were doing :) The food tasted amazing and was plenty..this is also a first for me, I had never said that the food on a flight was good before. The crew walked around the cabin many time throughout the long flight with drinks on their trays (not just the usual drink service) which was much appreciated. Overall they get a 10 from me! This was my first time flying with Lufthansa. I will most definitely fly with them again and recommend to all my friends."
Cons: "the selection of movies could have been a bit better. Although much to choose from such as tv shows etc., more recent movies would have been a plus."
Cons: "Poor cabin crew behavior. Gate agent kind of reprimanded passengers to carry only one bag to cabin almost shouting at people in Frankfurt."
Cons: "1 After long stand the line when i want to check in my Luggage i got shocking news According to checkin counter lady said Flight delay more than 2hours and can be 3hours no body knows how long will be delay, she recommended me to go from San Francisco to san jose airport to get another flight. it's time Enough she said , that time about 1pm, i am lucky that i arrived SF airport 3hours in advance so that i could manage to catch up another flight at the san jose airport, i had to go san jose airport from San Francisco by Taxi and the cost was 170usd because driver says over 50mils far a way i need to pay 50% more, i have a alot import meeting in germany, meeting schedule could be mess i was really shocking, how can i get back Taxi fee usd170??? 2. regards to Crew., one Passenger was collecting his handy carry luggage at Cabinet and he forgot to close Cabinet cover after he collected and it was opened that time one flight crew passing by to final check up before landing but don't see that cabinet door open, so one of passenger talk to her to close the Cabinet door, also handy carry luggage after used the passenger should Keep Under the chair for safety but even passenger keept (put) in her beside empty seat, the Crew don't say anything, it was many people keept in next empty seat area. According to rull must keep it under seat, but crew don't say anything I was very very surprised. it's very Dangerous to everybody people may hurt , i was very Scared and nervous. 3. in the dark room passenger can't see or feels that behind them whether crew come or not (passing by or not) Crew passing by and hit passenger but without saying sorry and just go a way. it's impossible... 4. i was standing at Exit door and look at the outside but same time crew came and said to me not friendly and without smile "Excuse me" and i go a way, i saw she crew want to put something inside at dress room. what i want to say the crew could be more nice and smiley face to passenger or could be nice can be wait 5 seconds but was really the way of tone is Racist, this is what i felt, really bad."
Pros: "Lufthansa is my favorite airline. The service is impeccable, good food, great entertainment and as comfortable as international flights can be in economy class."
Pros: "I really appreciated the hostesses bringing around glasses of juice or water especially during the night . The selection of movies to watch was excellent. I liked a lot that the restroom was on a different floor and there was plenty of space outside. Thank you."
Cons: "The egg omelette for breakfast was not really tasty. The steward collected the earphones before we landed, a bit too early. I could have watched my movie 10 minutes longer."
Airlines flying from Turkey to Nevada have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Turkey to Nevada
Masks required on board, masks provided on flights from Turkey to Nevada
Social distancing seating
Middle seats unavailable to book on flights from Turkey to Nevada
Testing for antibodies, testing for symptoms for flights from Turkey to Nevada
Waiving of change fees. Search flexible flights from Turkey to Nevada