Pretty good. The food was just mediocre, the boarding and crew were good.
Worst flight ever. I was suppose to have a 3 1/2 hour layover in Chicago but got to the gate 4 minutes before boarding.
The comfort of the seats was great, the crew eased my child’s anxieties and the fact that I had full cans of my beverage choice was great.
My flight got switched and my prepaid bag didnt transfer over properly so I paid to check ANOTHER BAG. I was placed in a middle seat and it was just miserable. At least it was a bulkhead row so I had legroom. The flight just never seem3d to end
4 hours late, including over +1 hour waiting in plane to take off. Baggage left behind too.
Sat on the ground in Cincinnati for 50 minutes before deplaning
Flight from Miami to Lima was very good, like the free WiFi to get movies and TV.
While waiting to claim my checked luggage, I discovered the airline had lost it. After a long wait and inquiries, I discovered it was on another flight. Fortunately, the airline finally sent my luggage home.
They should have MSNBC available on board. A 4- hour flight should provide more than a cookie.
Crew should be nicer and emphatic with customers. Same cookies as the past 20 years. Seat are ok and the plane was clean though it was delayed.
Unbelievable check in horrible. Asked to print tickets at the gate after a delay
check in at security was a hassle being scanned. Spirit employees were helpful and professional.
I liked how cheap it was but both my flights were delayed heavily
It was okay delay was long but I made it
Flight was cancelled. No reason given. No apologies. Next available flight is two days later. Ruined our 4th of July plans.
I have never flown Spirit it was much better than anticipated!
Staff was very friendly. They attended to people nicely and reprimanded, in a professional way, to those who wouldn’t listen. AC wasn’t working on the flight waiting to depart in Burbank, so it was uncomfortable for a while since the flight was delayed but then better before take off.
Good on that leg. When I arrived in Detroit I had to wait over an hour for luggage.
The crew was very nice. I would like to see them offer basic refreshments just like a soda and pretzels, etc. for free.
I missed my flight because I was not informed that I had to check in 45 minutes before my flight and I was not allowed to check in any time after that. I was there at boarding time and their customer service was poor and they told me since I didn't check in 45 minutes prior, I couldn't get my boarding pass. I received an email containing my "e ticket" which I Thought was going to get me boarded.But but they said that was just an Itinerary and it was no good to help me get on the plane. I had already missed one flight earlier that afternoon and had to pay for this flight.And then when I missed it they told me it was gonna cost me another $99 to reschedule my flight
