It was great. I had an exit row seat so I had a ton of legroom. The service was good and the food was decent.
Aircraft used was a 10 year old 767 which is being maintained in excellent condition. Business class was very comfortable and reclined sufficiently to allow me to sleep. The crew were excellent and very attentive. The only two unfortunates were a) food quality, the beef was very tough and below the standard for business class service; and b) the onboard entertainment offered little for non-Mongolians. All around, I would gladly fly MIAT again.
The flight was on time and the aircraft new and well-maintained. Service was friendly and well carried out. Seating on the 737 MAX in business class was comfortable enough that I could doze off during the 4 hour flight. Arrival in Ulsan Baatar was on time and baggage delivered to the belt quickly. I was pleasantly surprised by the entire event and have no trouble recommending MIAT.
No entertainment display working whole flight it was like a veggie 😒
AAAAHHHH... It was shocking in a very positive way, the attention to detail, the courtesy, the manners of all personnel on board, the constant honest smiling. You can see and feel they take pride in all they do no matter how trivial. The plane in general was very comfortable. I can't wait to do it again
Lousy entertainment system. Crews are excellent. Meal is just mediocre.
Always on time and flight crew were great. Boarding in Manila was a bit chaotic and disorganized compared to Incheon.
Never had a flight delay issue with Korean Air, that's why I always go with this airline.
Great service and comfort level. You can have more of vegetarian food options.
The boarding process was efficient and quick. The seats were comfortable. The food was good. The service was excellent. We had a lovely flight from Seattle on Korean air
I can't believe they put my wife and I in the two middle seats! It is a very long flight and we had single flyers on either side of us blocking the way to the bathroom! There's no reason to not give one of us the isle seat so we could have managed bathroom needs and snacks with convenience. So I think very poorly of Korean air to put us both in the middle, I've never had that happen before and will probably avoid this airline in the future because of this. We tried to have them change it but they didn't so you pretty much lost a customer because of it.
It was good, I liked the self-serve snacks but it was a little difficult to get the alcohol, which is understandable since I wouldn't want kids sneaking it.
Friendly flight attendants and gate agents. Very clean plane and food was good!
Plane took off on time and I had the whole row to myself!
The meals were not the greatest and lacking of appetite but everything else was spot on
Overall, excellent: check-in, boarding, service, and food. The Business Class seating is a little less private and spacious than the world's premier airlines, but still very good for a long haul flight.
On time. Friendly and helpful flight attendants. The plane was clean. Having a wine available would have been nice.
Your staff was exceptional. Could teach the other airlines-rules on etiquette, and service. Excellent landings on flights, carried out by your pilots. Only complaint is long delay on return flight in Beijing, onto Vancouver.
Worst than I expected, crew was not attentive, meal was as disgusting , they didn’t even drink selections as they would to other passengers. I felt discriminated
cannot get seat information for LAX to IAH when check in in XI,AN
UA is ok. But check in was a very bad experience
I hate that you cannot check in online and when you are at the airport, there aren't any aisle seats left. Also, they could work a little on subtitles for their movies (not everyone is a native English speaker).
Nothing to complain of, the only reason I am not giving better marks is that I am used to flying with ANA and they are the top.
It's terrible that we can't do online check in because we didn't buy the tickets directly from Air china. It was not explained until I contacted Chatdeal and we could not sit together.
