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Food quality was low for business class. No snacks between meals. Very confusing “One World” participation. This airline seems to be part of the program but doesn’t recognize the benefits to customers (luggage allowance)???

Due to the operational delay with Southwest, I missed my connecting flight in New York. Southwest rebooked me with Turkish. Southwest paid for my accommodation in NY, but did not provide food at the hotel. I ended up spending 34 dollars on my dinner. Moreover, in Istanbul, where I transited, I had more than 10 hours of layover without access to the Turkish Lounge. I spent 117 USD to have access to the Yotel cabin for only 4 hours of rest and recuperation from jet lag. This was the most painful trip I have ever had in my life.

Cancellation was really bad no organizations at all and I want to choose a direct flight for the 18 January counter agent does not allowed me no even to speak was rude I was forced to got a third world country flight

There is nothing Royal about Royal Air Maroc. Old planes, poor service, no entertainment and everyone of my 4 flights was late.

There is nothing Royal about Royal Air Maroc. Old planes, poor service, no entertainment and not one of my 4 flights was on time.

Improve food quality and clean the seat . Bathrooms not clean

I had pre booked gluten free as a meal preference. Nothing of that was considered during my flight. The attendant said he had no idea and would check but never returned with a response. I did not eat anything that flight and was super hungry

Stay away at all cost! Late boarding, late departure, inoperable seat controls and entertainment screens, very rude cabin crew,

The flight itself was fine. The flight was delayed for nearly 10 hours and there was inconsistent communication about why it was delayed.

They had everyone line up for boarding and then made us stand there for 30 minutes