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The boarding was great. With all the delays I was grateful to get on the plane and headed for home. There was no in flight entertainment. Seats were very uncomfortable! Unfortunately we were seated next to an exit row so there was no recline in our seat. Other than that it was a smooth ride.

My flight was cancelled twice and the third time I tried to rebook it online I cancelled the flight because it looked like I would get a refund to my credit card. Instead I now have a credit. I was also on hold for three hours waiting for a representative and then disconnected. I will never fly delta again.

Flight for canceled. Horrible experience.. had to rent a car to drive myself up here.

Flights were terribly delayed. I was at At,anta Airport for over 4 hours waiting for my connection.

My flight consistently said it was on time and the plane didn’t arrive until after 30 minutes after take off and nothing was announced to passengers

The flight was canceled two hours before departure, it took over five hours to rebook us on another flight.

First, the flight was schedule to leave at 12:08. Delayed to 12:38. It is 12:58 and I am sitting at the gate. The staff are not communicating with us (just tell me it’s gonna be five hours if that’s the case, quit hufflepuffing around like you’re trying to board us when the plane isn’t even here and you don’t know where your crew are. I’m still waiting for any communication about the further delay. This is a rebooked flight from a cancelled flight yesterday, when the airline failed to fulfill its fiduciary responsibility to hotel and cover transport for overnight cancelations. Asking about the food on the flight? What food?!? Delta doesn’t serve meals unless you pay for them and you really want me to give delta a high rating for passing out processed snacks (fun size!)? Can we be for real. Delta is cementing itself in history as one of the cheap, stingy, outdated, glory days are over airlines, and it shows. I took this flight knowing delta was going to provide below level service but this is beyond burgers!! I can’t believe a multi billion or dollar company looked straight in my eyes yesterday and I told me this wasn’t their fault and there for the extra cost in hotel and hundreds of dollars in Ubers are MY RESPONSIBILITY. The only thing I am at fault for is believing delta is reputable company worthy of my dollars. I’m not even sure I want to be compensated unless it is cash because I would rather die never traveling again than to put money in their pockets.

The flight was great. The crew were a little terse about the size of my bag. It fit fine.

I know it was not in Deltas fault. But numerous delays and cancelations. I requested a hotel voucher and was told they weren't available. The lady on my hotel shuttle did receive one from American. Why the difference?

Flight was delayed. Had to get rebooked. Diamond medallion but stuck in a crappy seat. Rebooked flight then got delayed again. Then when we finally boarded, we waited another hour for a new crew. Then landed in JFK and sat for another 40 minutes waiting for a crew to come to the gate to be able to deplane. Hot mess all around, which unfortunately is becoming the norm for Delta

It wasn't clear that there will be additional charge for checked in baggage. Very, very disappointed making me pay extra $75. Food was not tasty and not healthy. Lufthansa used to be good, not any more. Unfortunately has gone down big time and continues to go down.

Numerous delays, missed connections flight. Then connection flights were late as well

Leg room is good, food is average, crew is not friendly

The crew was amazing! They were attentive and super polite, clearly very well trained in customer service. Very well run flight altogether!

Hated the food. Flew many business class flights on this flight little privacy should be more secluded Staff was great

It was horrible!! The plane was old and outdated. The AC was not adjustable and got me and my daughter sick because we couldn’t redirect it away from us. Absolutely no leg space. The food was garbage. Horrific experience! Shame on Lufthansa to use such trash airplanes.

This was not a UA flight. This was Lufthansa. Good experience overall

This time it was not good. The plane was not clean. It had a bad smell as if the cabin was not cleaned properly. The small sit pillows were dirty and blankets (even though they were packaged) did mot smell clean. Decaf coffee was disgusting and tasted like instant coffee.

the flight was delayed by 2 hours at origin and i missed my baggage at the destination

Absolutely horrible HORRIBLENE! United airlines failed on every front. My trip was silosem to takę 17h nad endem up takimi 47h! I was treated poorely and I wasn’t reimbursed for all the problems.