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Comfortable seats, good service overall. The food could’ve been a little bit better. The boarding process was slightly chaotic and in fairness, not all of that is related to the performance of British Airways.

The chairs were a bit tight even though I had extra feet space…2nd plane didn’t have entertainment and even though they said there was free WiFi-I believe the free WiFi wasn’t accessible unless u had some account set up….which I didn’t figure out

As I remember my last BA flight - mediocre at best. Uncomfortable with poor and minimal food and drinks. Screen broke shortly into flight so didn’t have access to entertainment either.

They gave away my business class seat. No explanation and no apology. Told me I had to take the downgrade if I wanted to get to India. Then no WiFi for 10 hours. Just ridiculous. We should not work with this company at Deloitte. They don’t know how to run a business.

ok. It's a short flight and it was delayed, hence the ok rating.

Would like to see clean bathrooms, especially the bathroom by the end of the crew flight the cleanest not the bestest thank you

Wonderful. It seemed so quick and the view of Mt Hood was really good.

Work being done at DIA made it difficult to find BA desk.

The airplane was refreshingly silent in flight than Airbuses, landing was very soft and secure. Food was also warm and light , not a big fan of curry though. Staff was polite, discrete, professional and helpful.

I was booked in Premium Economy and never given a chance to choose to purchase my own seat. Ended up with a middle seat, which was very difficult for me. The airline then left my bag in London so when I arrived in Instanbul it was not there. They delivered it to me the next day but many valuable items had been stolen. I've been flying with BA for years and this was the first time I had such a bizarre and bad experience with them.