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Pros: 👍
Cons: 👍

Pros: Service is good
Cons: If 5 pounds is over to figure it out and go thru and next time will doit Wright

Cons: Everything was great, service was awesome! Thanks to everyone!

Pros: Everything
Cons: Nothing

Pros: The airplane was brand new and the service was very good.
Cons: The ground handling team was very rude and they refused to help me and they acted very aggressive for no reason

Pros: Boarding that’s all.
Cons: Food, crew, entertainment they should upgrade the TV very important it’s very outdated but Istanbul airport is awesome.

Pros: The food was awful. Cold sandwiches all the way. Frozen drinks. No hot drinks at all.
Cons: Change the variety of the food same as other airlines do

Pros: The crew was very helpful even though English is not their first language.
Cons: Maybe the food expections.

Pros: i like the food and movie choices.
Cons: Crew was little bit rude. They didn’t help me to find the spot for my carry on luggage.

Cons: Check in is insanely long. Terminal 1 at JFK as usually Absolutely terrible. Line to go thru TSA is exacting 40 min at 12 am Midnight. We pay so much (in the price of our ticket) to be treated as cattle !!!

Pros: The staff member who checked me in was very friendly
Cons: the inflight staff needs to improve their behaviour in dealing with passengers. Some were quite rude. The aircraft seats were extremely cramped. The food selection was quite poor.

Cons: The business class seats on Turkish fully recline which is my top criteria. The window seats don't have direct aisle access though. The food was good as always on the flight. The weakest part of their offering is in the entertainment area where the movies are out of date and the TV series haphazard.

Pros: On time flights. Free entertainment. Good food. God plane.
Cons: Nothing, really.

Pros: That was extremely nice of the company that we had that little package with toothpaste, toothbrush, pillow, slippers etc. Very happy about that.
Cons: I wish I could have access to wifi on the plane, to tell my family how I was doing.

Pros: Everything

Pros: Everything else but seats.
Cons: Seats are very small and there is not much room even though I am only 5.4 and 140 pound.

Pros: Excellent service. Very tasty food.
Cons: Too many voice announcements, interfering with the entertainments system.

Pros: Food and service in business class were splendid.
Cons: Absolutely nothing!

Pros: Food was great. Crew was nice overall.
Cons: When we arrived they tried to convince us to let our 4 year old fly w a broken tray table. After escalating they wanted to remove us but some other passengers intervened and helped. Entertainment system totally sucks. Movie selection was good but a headache to navigate.

Pros: Vree
Cons: A little late

Pros: Food on flight was good, captain was good pilot
Cons: Flight from NY to Thessaloniki had a medical emergency. Plane was diverted to Manchester Airport in England to help patient on flight. This caused over 3.5 hour late arrival into Istanbul. This caused me to miss onnnection flight. There was very poor information or guidance by staff once we arrived into airport. I had to walk long long distances from the gate without assistance. I had requested wheelchair assistance considering I just had spinal cord surgery and In need of assistance. I was forced to stay over night in Istanbul and waited over 12 hours next day in airport for next available flight to Thessaloniki. I missed my brothers wedding night and could not be his best man for wedding from ordeal which was not fair! I also payed a premium price close to 1000k USA dollars for flight I could of booked many tickets with such a long layover and extra expenses buying a visa and food for half the fare I payed. This was not fair especially when a plane is diverted for medical emergency! To top it all off being a medical doctor I loaned and assisted staff with passenger and offered my consultation. services to emergency medical physician whom was called by crew for help and finally which reccomended to divert flight to Manchester to assist the passenger In crisis! Your welcome Turkish Airlbes Kindly Dr Tamir Kharouba MD

Pros: The food, comfort and wine on Turkish Airlines was wonderful.
Cons: Turkish Airline’s needs to improve their online experience. Please just pay someone to fix it - you don’t have the city of Los Angeles as a option for home address. In case TA’s web developers are reading this, Los Angeles is the city with LAX in it. I guess you don’t have to know every city, but maybe download a complete list of cities and use that? There are lots of open source options and I can help you, if it gets confusing. Or, alternatively, allow users to type their city with a keyboard. Scrolling through every city in the state of California is not easier than typing Los Angeles. Especially when arriving at Los Gatos and thinking “wait... did I miss it?” That’s not the only thing wrong with your website, but start here. Look Turkish airlines is wonderful, I’m just saying that it was hell actually buying a ticket and signing up for your rewards program.

Pros: Excellent service from ticket agents, cabin stewards, etc.
Cons: Because we were late, my baggage didn't get transferred. I had to ask around to find out who handles Turkish air baggage issues in Tel Aviv. I found out within a out half an hour what would happen -- you had them delivered to where I was staying the next day. It all went smoothly and fortunately I had allowed extra time after I arrived ... no problems. And the people who handled your baggage claims were professional.

Cons: Screaming babies

Pros: The landing
Cons: The crew nasty stwarts

Pros: All the staff was polit

Cons: We r a family of 5 and we did not seat together this Waht bothers the most of the trip that they couldn't put us together

Cons: seats a bit tight

Pros: Service was excellent Food was delicious...
Cons: Everything was perfect...

Pros: Turkish airlines is the only airlines I fly with for many reasons. Their quaility is a lot better than most of the airlines out there. ( I've flown with many) Although it does tend to be a little bit more expensive it's deffinetly worth it in my opinion.
Cons: However, unfortunately I have noticed a decline in their service. The food was not as great as it usually is. I had salmon and it was very dry. With the amount of money given to the flight they could have paid attention to it more. It also happened to be my birthday on the flight and my friend who was flying with me called the airlines to ask if there was anything special that can be done. Happily they said that they did do celebrate birthdays and anniversarys. Sadly though nothing was done. Overall was it horrible I would say no but they are starting to loose quality

Pros: Everything was great. Service. Very comfortable. The staff was great
Cons: N/A

Pros: Crew, food, beverages, and entertainment were very good.
Cons: Flight from JFK was delayed, and as a result we've lost our luggage. Unfortunately, Turkish airlines has no delivery service at Kharkiv, which is absolutely inconvenient.

Pros: The seats were okay and entertainment was okay. But other than that -
Cons: Don't sit in row 27. You will be the last people on the plane served...unfortunately that means that the row behind gets food about 45 min before you do. And overall - it took about 4 hours to get our first meal.

Pros: I have to say that I flew with different companies in my life, Turkish surprised me with the extra luggage and the quantity of food ( I am vegan and they gave me 2 yummy vegan meals). Also the sear were more comfortable than I expected
Cons: First of all the staff needs to work on their customers service. The flight was 1 hour and 45 min late and I had another flight to get in Istanbul to get to my final destination. I almost did not make it. The staff never gave us an explanation about what happened at the JFK I flew for 10 hours scared and stressed out. I asked the staff if it was possible at the time of landing to get out with the business class or somehow to get out before everybody else, but they were completely useless. Also in the middle of the flight a woman started feeling very bad. She had an intense migraine because of the high pressure, clearly the woman was not used to fly very often. The poor woman was ill and the entire crew was surrounding her. 7 ppl standing in the way of customers, a male attendant touched my shoulder with his private parts at least 5 times. Also every time they passed by the would hurt my shoulder or my arm with out even apologize. What kind of customer service is this? Forgetting about all the other passengers? Creating a situation of panick just because of how unprofessional they are? You can be the most comfortable or cheapest airline company and add all the luggage and food you want but if your crew doesn't know anything in customer service the customer will fly with a different company next time!

Pros: Ozan was a perfect attendant. Always asked us how we were and helped us when we needed anything.

Pros: I really enjoyed having all of my concerns over delayed flights and possible missed connections rudely dismissed or outright ignored.
Cons: Flight was over an hour late boarding and spent nearly 45 aboard the plane waiting to depart. No updates from the staff about our departure status or boarding status throughout the almost 2 hour delay. Got an email from Turkish airlines about this issue and they claim the flight was only 25 minutes late departing. Exaggerations occur sometimes when people are inconvenienced so I checked my call logs and social media accounts and found I completed multiple phone calls and status updates from New York over and hour after Turkish airlines tells me I left. One of us is lying and at this point I'm inclined to agree with facebook that I was still in JFK airport an hour after my flight was scheduled to leave when I updated my status to gripe about the delays.

Cons: I t would have been much better to have a faster check in process

Pros: Almost everything but the checkin process at JFK with Turkish Air agent speaking poor English and casting doubt that everything is going to be fine with my trip. Instead she was reacting "the rules are changing every day" and didn't not weather I should need visa for my native country (?!) although I have showed I was born in that country (Macedonia) and the holders of US passports (which I am) -- do not need entry visa to that country. Everything else was good or excellent -- especially food and airplane crew.
Cons: The checkin process at JFK with Turkish Air agent at JFK (New York) on May 24 - 2017.

Pros: Price, Price, Price
Cons: Keep going KAyak

Pros: Nothing
Cons: I have had flight from New York to Tel Aviv with connection through Istanbul. The flight from JFK got delayed and for unknown reason when arriving to the gate in Istanbul my seat was given to other passengers - though I came to the gate before the boarding was closed. I have never in my life received such a poor service. I was lied/misled/attacked by Turkish airline employees in the gate and in the transfer desk. I would never recommend taking Turkish airlines to anyone

Pros: Entertainment was great and so was the food. Boarding process was quick
Cons: You dont have your own air vent and regardless of how much money they make from your ticket, they try to conserve in air. Asked multiple times because myself and everyone around me were fanning themselves off, staff didn't care and temperature didn't change.

Pros: Food and beverages, both choices and generosity of portions and quality, excellent. Entertainment made long trip very endurable.
Cons: Rediculous chaotic check in at JFK. Standing in line an hour for a 40 minute delayed departure with virtually no communication from staff. As I had connection to make, was very unnerving.

Pros: Great flight overall. Comfortable, nice amenities. Staff was polite and helpful.
Cons: Did not like the carry on being based on weight instead of size. Also did not like that there was not a self check in kiosk.

Pros: The crew on the flight were very nice
Cons: As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated.

Cons: The flight attendant was kind of rude. They ignored what I would say when the drinks came around. Also, one of them would try to hurry me and always tap on my shoulder instead of just saying "excuse me"

Cons: Because of delay they left me to sleep on the airport in Istanbul. I am pregnant and nobody didn't wanted to help me at transfer desk. Last time in my life with Turkish Airlines.

Pros: The food and staff were great. The seats were rather comfortable and the flight was very pleasant.
Cons: The entertainment system was of an older style wherein we had a choice of 3 movies and 7 "radio stations" across 15 or so "TV channels" rather than the fuller suite of entertainment options I'm used to on a Turkish Airlines flight.

Pros: Entertainment on long haul flights is top notch. Selection is incredible just bring your own headphones if you wanna be able to hear anything. Food is the best out of any other carrier. I've seriously been to full service restaurants with less tasty and well prepared foods.
Cons: Seats are hilariously small. I know you're thinking "they're all like that." They're NOTHING like any other airlines. I've flown the following for reference: Lufthansa Air Swiss Delta Air France Air Arabia Saudi Airlines Egypt Air and a couple more I can't think of right now. I'm a very medium sized build and really short (5' 6") and I was so uncomfortable I wanted to (and probably will) cancel my return flight with them. My wife's back is still hurting from that flight. The staff are just plain awful save for 2 flight attendants. Out of 2 flights so far. I was told afterwards that this is commonplace when flying Turkish Airlines. For fairness sake I should mention that both Egypt Air and Saudi Airlines were worse. Whatever money you think you're saving by flying this atrocity you're gonna be spending on fixing your neck and back. Spend the extra and go with Swiss or even Delta. Avoid this rubbish

Pros: overall the flight was good. but it is unbelievable that someone else sat on my seat and the crew could not sort it out.
Cons: the ground handling was not good.

Pros: You messed me up since. Am still in Atlanta Have canceled your tickets. Would have been in Nigeria now. Even with your rescheduling for tomorrow, i was told i have to quarantine for 3 days in London where i don't know anyone. Just refund my money. Thanks

Pros: Nothing
Cons: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.

Pros: Crew and pilot great.
Cons: Toilet was dirty.

Pros: Overall good flight
Cons: Free snacks and drinks

Pros: Free Wifi
Cons: Free Wifi all over the flight

Pros: Easy boarding, friendly crew, good food
Cons: Nothing to report

Pros: Boarding was quick and the food was quick, efficient and goo.
Cons: Place the correct boarding time on the boarding pass. It would be nice to have more accuracy about boarding.

Cons: Food was below average

Pros: Good entertainment options
Cons: The armrests did not fully extend, making the seat incredibly uncomfortable for my husband...the flight crew did not seem to care...

Pros: We made very good time. Crew members were courteous and helpful. Check in was very easy. .
Cons: Uncomfortable and tight seating on the 787. No room to walk around on 7 + hour trip.

Pros: Excellent crew and good food.

Pros: everything
Cons: nothing

Pros: In-flight entertainment was good.
Cons: Food choices were not good-cold creme cheese tomato sandwich for breakfast and horrible curry chicken for dinner. Staff was young and seemed somewhat inexperienced. They were constantly rushing and couldn’t keep up with servicing customers. When we looked at a make steward to let him know that we were finished with our trays, his response was “give me a second!” Unacceptable customer service!!!

Pros: Landing and disembarking
Cons: Paying $275 to upgrade and experiencing one of worst flights and service I’ve travelled. No water supply for hot beverages, wash hands or brush teeth during eight hour international flight, not given special diet meal requested as crew unable to locate it, Entertainment monitor not working or housed in seat back correctly to adjust angle, remote handset buttons barely working to watch or make selections, unable to call cabin crew who did not visit through cabin for approximately two and half hours as ‘assumed most passengers were sleeping’, no wine choice only Sauvignon blanc and I wanted Chardonnay so had nothing. Breakfast ‘special diet request’ meal was cold hard bagel with colourful lump of cream cheese, which seemed to be what everyone else had. No orange juice, grapefruit that can’t take medication with, so had nothing to drink except allotted splash of water into small paper cup. Dreadful journey

Pros: Nothing
Cons: Cancelled our flight and cost us a lot of money. Then Rebooked us through another carrier and we waited and they wouldn’t take us, said there was only two seats left and we would have to wait until the next evening for another carrier. Wow just terrible service. We drove five hours for this. I’m afraid British Airways is too big of a company and doesn’t really care!

Pros: The ride was very smooth! Pilot did a great job!
Cons: The leg room and ovearall size was very small. My husband couldn't fit his knees in .

Pros: Nothing
Cons: Incredibly poor customer service and their policy's are full of sneaky loop holes. Will NEVER fly with them again.

Cons: Everything was for sale

Pros: Easy boarding, friendly crew.
Cons: Food and Entertainment

Pros: The flight attendants were polite and efficient. The flights were on time. Easy check-in.
Cons: Our return trip was "cancelled"__ However, we were bumped and rescheduled to fly Sunday and given no options. So, the return flights definitely put a damper on our overall experience with flying BA. Hopefully, customer service will do the right thing in the end.

Pros: Excellent

Pros: The staff
Cons: We got delayed for 2h. Also,I traveled with BA before and I received an eye sleeping mask and a thooth brush, but this time those items were not provided. The blanket was smelling quite bad.

Pros: Entertainment system worked well and had good selection of movies
Cons: Armrests didn't go up which is a problem with a toddler needing to sleep. Seat was broken so that pressure would make it lean back. Left over an hour late.

Pros: The flight to London was fine.

Cons: Was one hour and 45 minutes late leaving Atlanta for London.

Pros: Great plane - new and quiet
Cons: Cramped in the back. Ridiculously so

Pros: Timely and good crew.
Cons: No jetways in Frankfurt. Had to board using stairs.

Cons: The food.

Pros: Was notified many times about flight delay, but was on time. Ground personnel very congenial!
Cons: Seats very uncomfortable, food and coffee almost inedible! Layover in Heathrow nearly killed me after overnight flight (5 hrs. of chaotically organized airport). Unhelpful and unnecessarily officious personnel in Heathrow.

Pros: Nothing. Zero. Zilch.
Cons: Flight was delayed 3 hours due to a mechanical issue, per pilot before takeoff. SOMETHING happened & we were all tossed about the cabin of the plane. When it was all said & done, 1 flight attendant had a broken nose, 1 had a concussion, I hit my head in 2 spots, and a little boy hit his head & threw up. I am not a dramatic person, but I've never been on a plane & thought I was going to die – until this flight. Emergency landing in St. Louis instead of Chicago. The EMT crew on the ground? Felt like amateur hour. I have photos to back these events up.

Pros: i love wverything

Pros: Friendly and helpful staff.
Cons: Father with two young daughters was presented at checkin with separated seats, so we had to request others to trade with us once we were on the plane. Which they happily did. I was not able to reserve seats online for some reason; therefore the staff at check in should know that they should try to reserve three seats together for a parent traveling with two pre-teen kids.

Pros: Nothing special at al!
Cons: International flights never charge baggage fees for 2nd bag. Older aircraft. Mediacore friendly by the crew. They cancelled my return flight cost me lots of head aches and money!

Pros: Accomodating to children on board. Empty seat next to us. Friendly crew.

Cons: The metal boxes below the seats mean that the little space allowed to a person is now all the more clipped. My backpack wouldn't even fit under the seat. My knees are already pressed up against the chair in front of me, now there's nowhere for me to stuff my feet even.

Pros: The friendly staff and the entertainment (movies) made my first international flight very enjoyable!
Cons: I paid $100 to sit my the person I was traveling with. I think that's overkill!

Pros: Check in staff was friendly, and flight attendants nice. Also liked not having to pay for the 2 servings of wine I had.
Cons: Food was very average and was served really late, after midnight local time. Special order meals were delivered to people and then there was a long gap before everyone's else's was served. btrzkfast very ordinary, but tea was decent

Pros: crew attention and politeness
Cons: the food variety

Pros: Flights attend
Cons: Movie

Pros: I got this 'heap ti"kept from airfare.com and there was no difference to other passengers.

Pros: They blackmailed my daughter pay an additional $940.00 for a return flight bcus here flight was over 90 days.
Cons: Purchase was allowed by Kayak and BA. This should not have taken place.

Cons: Nothing that could be controlled just a lot of turbulence. It would be nice for the pilot to reassure passengers

Pros: It was great. Staff was very nice.

Pros: Entertainment was excellent
Cons: Food was okay

Pros: Food was decent as was entertainment. Pretty new aircraft and lavatories were clean throughout flight.
Cons: Crew was ignorant yet again, seats had poor legroom blocked my media box.

Pros: Liked the healthy food and new TV entertainment system.
Cons: Didn't like that the steward put the spray downwards on the floor before flying. They should spray it upwards. They removed the snacks. I would be prepared to pay an extra £10 for unlimited snacks. They need to clean the toilets every few hours as the flight is 13 hours. By the end of the flight the floor of the toilet was disgusting. The cushion was horrible.

Cons: When I asked for a options, they never answered clearly.

Cons: Could not check in online

Pros: Staff were great
Cons: Food awful. Wine was vinegar

Cons: TV didn't work for 3 hous and it was SO HOT that many of us passages resorted to fanning ourselves with covers torn from the front of the in-flight magazine. All this for $1000. British Air, NEVER AGAIN!!!!!!