The distance between Nouakchott Airport and downtown Nouakchott is 2 miles.
Nouakchott is served by Nouakchott Airport, also commonly referred to as Nouakchott. The airport code is NKC.
Most visitors from United States need to provide a negative COVID-19 test result and/or quarantine to enter Nouakchott. Travelers are allowed to enter Mauritania. Limited commercial flights are available.
Read more about travel restrictions for Nouakchott
Visitors from United States are not required to quarantine after entering Nouakchott.
Visitors from United States must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Nouakchott.
Current regulations for vaccinated travelers to Nouakchott: most visitors from United States may enter Nouakchott but may still need to provide proof of negative COVID test.
Masks: Required in public spaces.
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Pros: Not much I liked at all for the rave I’ve been hearing.
Cons: Crew needs attitude adjustments, as well as the whole aircraft could use a makeover - it’s completely outdated. Plus, the layover in Istanbul was horrible! There were people not wearing masks, and airport staff wasn’t even enforcing any safety even if they saw wrong things happening.
Pros: Not much I liked at all for the rave I’ve been hearing.
Cons: Crew needs attitude adjustments, as well as the whole aircraft could use a makeover - it’s completely outdated. Plus, the layover in Istanbul was horrible! There were people not wearing masks, and airport staff wasn’t even enforcing any safety even if they saw wrong things happening.
Pros: Great service! Very safe flight!
Cons: Warmer food, maybe... but safety was great.
Pros: The food
Cons: My seat wasn't working properly and wasn't comfortable.
Cons: Food was late and terrible seating arrangements were horrible they placed my infant in a different section don’t recommend it if you are old or traveling with family
Pros: Turkish continues to go above-and-beyond to provide all of its passengers with a quality experience. Meals were actually good (I opt for the Vegetarian offering) and Economy seats are perfectly fine.
Cons: Both ground staff and inflight crews border on rude, but I choose to believe it's a cultural thing and not a corporate or personal failing. Really, it's a coldness more than anything. No warmth or empathy. Planes are showing their age, particularly in the seat monitors. Screens have dead zones with inoperative icons. Also, quite a few seats were literally falling apart. But, when you fly to more countries than any other airline, some wear-and-tear is to be expected.
Pros: Probably best economy class service and amenities and timings.
Cons: They dont give water when u ask for it, everything else was good
Pros: On time
Cons: Seats are not very comfortable. Narrow and hard.
Cons: I sent my old grandparents trusted them to take care of them but they were treated very badly and had a horrible trip
Pros: Service, professionalism
Cons: Food is good but very bland.
Pros: Love the food, service and movies.
Cons: space little cramped but maybe same with other airlines in economy.
Pros: Everything went perfect.
Cons: Leg room especially between Houston and Istanbul fo
Cons: My husband's passport expires in March of 2018, 4 months from travel dates and we weren't allowed to travel because it has to be 6 months. We booked our tickets in August of 2017, Turkish Airlines could've told us this. During booking, they ask for passport expiry date, what's the point if you're not going to tell us in advance and wait till our travel date to tell us this information. We couldn't travel on our vacation as planned and we were charged an additional $3,000 to change our tickets.
Pros: The ground and flight crews were outstanding. Boarding was easy in Houston. I got to see the flight crew handle a medical emergency and saw that they were well prepared, efficient, and concerned. The food and entertainment were fine. I felt like the seat space was better than on British which I often use. I had an empty seat next to me however. I was impressed that the flight crew moved a taller gentleman to a premium (exit) seat to accommodate his extra tall stature. He didn't ask, but they wanted him to be comfortable.
Cons: The airport in Istanbul is pretty manageable. They changed the gate on us twice for the connection, which meant a bit of walking. But the crowd was pretty manageable compared to LHR.
Pros: Food quality and robust Entertainment options
Cons: 1. Economy seat rows too close together making seat reclines very intrusive. 2. Also, flight attendants did not request people to sit up during meals which made eating very difficult in my case. 3. Bathrooms were very dirty during the last 1/3 of the flight and remained so, including no toilet paper and paper towels. 4. No second serving for refreshment beverages during flight.
Cons: Alaways delays
Pros: Paying only half of what other USA airlines offered we had a one stop trip from (IAH) Houston to (TLV) Tel Aviv and were served two meals with offerings of other food if needed. I don't know what was served but it was good yet very different from what we eat in Texas. Then we had a 2 1/2 hour layover in (IST) Istanbul Turkey which gave us plenty of time to get off the plane, shuttle to the terminal gate then walk around the airport for about an hour before heading to the next gate for our connecting flight. The crew was very pleasant and the flight very smooth.
Cons: The landing in Instanbul Turkey was very poorly done, by far the worst I've ever experienced but the rest of the flight and connecting Turkish Airlines flight to Tel Aviv was great. The seats are very cramped but not much different than any other economy seat I've had on any other USA airline. The price of the ticket more than made up for the seat.
Pros: Food was good on both flights.
Cons: Seating was terrible. We were in the 2nd row of the normal seats on the right side of the plane. The space between the rows of seats was much to tight, so I had to turn my legs to the side to fit into the space. I am 6'. However, I noticed that the row across from me had about 4" inches of additional space so I am thinking that the row I was on was set in error. This needs to be fixed. Also, they were much to late in turning on the air conditioning as we loaded and waited for takeoff.
Pros: The food and boarding went fine.
Cons: There was no air in our section of the plane. The entire flight from Houston to Istanbul was miserable. It was 85 degrees or higher, and every chance we got to complain to a flight attendant was met with dismissal. We were told they were trying to fix it, but really there's nothing they could have done, and they shouldn't have made it sound like if we just waited a little the problem would get fixed. Not only was it hot, but there was no actual air flow of any kind, and as a person with Asthma this was extremely uncomfortable. Our section was right behind the first class section, and the flight attendants kept trying to keep us separated with the curtains, even though the only way we were getting any air was from that cabin. We consistently requested them to leave the curtains open in the hopes that some air would make it's way to us, but there was little change. Some families with newborns were moved to first class, and some passengers were able to scout out and find other available seats throughout the plane, but for the majority of us in that section, we had no air, and were treated very poorly for as much discomfort as we were going through. There was no apology and little acknowledgement to the problem at hand and I felt personally very disrespected by the whole experience.
Pros: I was very impressed that I am already looking to travel again with the airline on my next travel!
Pros: Movie selection was great
Cons: The seats were stained and especially very tight on legroom.
Cons: all of it
Pros: Flight left on time. Crew was friendly and was multilingual. Entertainment on our personal monitors was good.
Cons: Overall it was a good flight but since I was not familiar Turkish Air, there were some glitches. Although I'm not wheelchair bound, I have great difficulty walking distances with fear of falling. I was never offered some assistance by the Houston airport or the airline at this point. The seating on the plane is difficult to maneuver for a disabled person. The flight was OK except for cramped spaces. The flight left on time and that was good considering Houston had just gone through the hurricane.
Pros: The food, when you get what you ask for, isn't bad
Cons: Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices.
Pros: Very uncomfortable seat. Very narrow walk way to lavatory.
Pros: They went above and beyond to ensure comfort
Pros: I like the food in the air craft it was good, but the crew seemed not wanting to speak inglish The are more willing to serve turkish speakers, They were not even able to solve seat problem. that I and my next seat guy decided to solve the issue by offering our seats to them so that they can sit together, the crew spoke poor english and we were held up by that seat problem, ask that crew member they will tell you what happend, After we gave up our saets to random girls who were also angry about turkish airline, we were able to take off for nairobi And yes the coffee store by the cafe nero and nearly all business refused to give us a wifi And turkish airport offers wifi to only those who have a turkish phone number that is so very low Shame on turkish airline for treating us the give us a free rides we are their bussiness and we will make sure that we stop giving our bussness It looks like they took their customers for granted and we will just tollered it but I will not and many people whom I know will not It is simply desaster... 0% service from the time you come to the airport untill boading time I had to ask about 5 deffrent men to tell me if where I was terminal. One but none of them know what i was saying And at the time my flight was sopposed leave 7:50 so I was freaking out And no one helping at that crtical moment I finaly got the delay flight info after running somany times up and down the road
Pros: The seats were comfortable, food was ok . Staff were friendly
Cons: The service was a bit relaxed, with kids I had a little hard time getting attention promptly
Cons: Headphones did not work for first half of flight. flight attendant was unconcerned. Very little legroom
Pros: That I heard great things about Turkish Airlines
Cons: Staff at the gate and on the plane were rude. At the gate, I asked if there was an isle seat or an emergency row seat available (because I have long legs and long feet) and he said he would check and see. Well, he failed to inform me if any of the seats were available, so I sat in a window seat to Istanbul and a middle seat to Venice. I had to pay $160 for an extra bag to Venice. I asked if the airline allowed military members to check a third bag for free, I was laughed at, and told that US military members get charged more because we're not in the Turkish military. So as you can see, this trip started off horribly. My flight attendant seemed like she was having a horrible day because her attitude and customer service was bad.
Pros: The food on board was better than average.
Cons: The whole operation was shabbily done. Because of a Turkish airlines' flight delay, we wouldn't be able to make our connecting flight to Venice from Istanbul. So the agents booked me and my traveling companions on DIFFERENT flights the next day, long after we had paid to be getting to Venice. It took a long time and a lot of work on my part to get our tickets corrected to all be on the same flight, and the whole thing was very unprofessional. The lower price for Turkish airlines is not worth it when you have to spend an entire day of your vacation sitting in the Turkish Airlines airport hotel because Turkish Airlines can't properly get you to your destination on time.
Pros: Food, crew
Cons: The flight was delayed 1.5 hours so we missed our connection.
Pros: The crew was very nice. The entertainment quite rich.
Cons: Since the flight was very crowded, they didn't let me bring in the cabin my garment bag, I had to stuff it in the suitcase.
Pros: food was good.
Cons: When I got Istanbul Ataturk Airport, they left me in baggage area with my wheel chair. I had to carry my two luggage through the exit door.
Pros: It is very hard to separate the hassle of air travel from the airlines so the size of your seat and the many security checks that infuence our opinion are beyond their power. The food, service, little overnight packet and staff were excellent.
Cons: The general hassle of air travel. Small seats, little space and the herding thru security and long lines. You really have to be slim and trim to fit in the seats and walk the long distances from one gate to another. Great motivation for getting in shape and loosing weight.
Pros: Comfortable plane Good food Excellent entertainment options Friendly service
Cons: Turkish flights always seem to be late in boarding
Pros: Food was good. Entertainment was great.
Cons: Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients.
Cons: Too long
Pros: Direct flight from Houston to Istanbul. Ran on time, and food was good.
Cons: Seats were crammed in as close as possible. I've never had such little room on a flight this long. This is a really long flight, so I'd probably see if I could find a more comfortable airline next time, even if it cost me a little more cash.
Pros: From extra free bag, to all the little things they give you to make you feel much more comfortable, to the scrumptious meals and constant attendants attentiveness to passengers needs. Loved everything!!! Especially the way we can follow our route on the screens.
Cons: Nothing at all
Pros: Flight attendant cared a lot about the older lady sitting next to me, was grateful when I helped her. Food was excellent, screen size and selection of viewing material was very good. We were on time and the little comfort bag was very good, lip balm!
Cons: Nothing that I didn't really like, the price was good and the service excellent.
Pros: The people were very nice. Polite and friendly. The entertainment was good as well. I was impressed with their vegetarian food, for airplane food.
Cons: The boarding process and the crew handing out drinks and food seemed unorganized. Not sure if they were understaffed. However, they still remained nice even though you could tell they were stressed.
Pros: Food and in flight service
Cons: Flight boarded late, boarding process was chaos, and we took off two hours late. This in turn made us miss our connecting flight. We had to spend the night in Istanbul, forfeiting our luxury hotel in Venice. They wouldn't let us get our bags in Istanbul so we were unable to get toiletries or change of clothes. I will be seeking reimbursement for Venice hotel, Istanbul recruited visas, and travel inconvenience.
Pros: Ecellent food, service on board, on time departures,
Cons: Huge Plane and only 3 WC
Pros: The service was excellent. We actually got upgraded because my wife had status on United which was AWESOME.
Cons: The interior of the planes seem a little outdated. The seats were cloth and had a slightly strange smell to them.
Pros: Great price, service, food
Cons: they just skipped me once to offer me a drink, but they were very nice when I requested it
Cons: Flight from Houston to Istanbul got delayed; Turkish Airlines representative confirmed that flight will catch up on time and I can reach my connecting flight on time, however changed my ticket for the connecting flight so I would leave Istanbul next day - without informing me about the change.Once I realized changed "date/time" in the ticket (VS what I booked) and complained about it, all Turkish Airline representatives were acting line they don't understand English...this is unacceptable. I ended up spending the night in the Airport.
Pros: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep
Cons: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.
Pros: Klm's consistantly high standards in everything they do.
Pros: Usual faultless KLM experience
Pros: Planes were on time and connections made.
Cons: One bag delayed as not put on flight and food could be better.
Cons: The plane is so old..,
Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!
Pros: Crew were great
Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.
Cons: There was no wifi on flight
Pros: Crew was nice and friendly
Cons: Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight.
Pros: KLM staff is great
Cons: We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre.
Pros: Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way
Pros: Crew's hospitality, good music, good destination material, terminal info, good system overall
Cons: Less legroom, storage space, bad food, few movie options.
Pros: Crew was in a festive mood, the meal was unexpectedly delicious
Cons: Seats ok, but could be more comfy
Cons: Trouble checking in regarding a visa issue?.. no other trouble at the other airports..
Pros: MCR airport Mert & Greet parking was smooth and efficient.
Cons: Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’
Pros: Was happy to pay extra 45.5 pounds for laugages which was hidden
Cons: Not happy to pay extra money for my case
Pros: Staff very pleasant
Cons: Evening snack was not the greatest breakfast was pretty food
Pros: Excellent service. A meal , drink and a coffee included which we were not expecting.
Pros: Comfortable and well laid out seat area
Cons: Food was a little substandard for business class
Pros: Good entertainment options. Nice flight attendants
Cons: It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats.
Cons: You are almost always late!
Pros: Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split.
Cons: That it didn’t happen.
Pros: Sound was broken on my TV set!
Cons: Called stewardess twice to assist. No response!
Cons: Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out.
Cons: Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours
Pros: Excellent very good
Cons: Everting so good ex
Pros: Premium economy service was good.
Cons: Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy.
Cons: The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin
Cons: Bag was lost
Pros: Very friendly staff
Pros: Comfortable seats. Warm plane with happy staff.
Cons: Maybe a second sandwich option for food, not everyone likes cheese.
Pros: Good multi media access and content
Pros: Great food
Cons: Sears we're toooo small
Cons: Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!
Pros: The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful.
Cons: The entertainment was quite dated and didn't have new movies etc
Cons: Why do the crew have to slam the overhead and catering compartments to get them to shut?
Cons: Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.
Pros: The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier
Cons: As above
Pros: Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane.
Cons: What is there not to like about KLM? I cannot find anything.
Pros: Service was good
Pros: Food and drink service
Cons: Boarding pass facility
Pros: We really liked the KLM people, from the check in crew to the flight attendants.
Pros: Excellent service and comfortable flight
Cons: Flight delay roughly an hour
Pros: Fine as delta flights go
Pros: Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight.
Cons: Would be nice if there was wifi on board
Pros: Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive.
Cons: Only 1 drinks round on a 3h flight.
Pros: I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature.
Cons: The seat could have been much better as far as reclining and space. Overall I loved the flight.
Pros: More leg room
Cons: Delay in take off 45 min!!!!
Cons: 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing
Pros: Nice and attentive crew.
Cons: Seats not comfortable in premier economy.
Cons: Crew on the ground was very rude
Pros: Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!
Cons: Provide another blanket when needed, was wearing shorts and a short sleeve shirt.
Pros: The crew was amazing and extremely helpful!
Cons: The food could have been better
Cons: The food was mediocre. Flying La Compagnie in the past was a much better food experience.
Cons: Better in flight entertainment
Pros: Air france crew at Mumbai Airport very rude and not supportive during checkin
Cons: wine selection divider between seats
Pros: Everything except the seat. Service ("would you care for a drink/beverage?") could be better.
Cons: I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again.
Cons: I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare
Pros: We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!
Cons: Leg space.
Cons: Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing.
Pros: Comfortable, hospitality and wonderful service
Pros: I like fly attendant who served us meal
Cons: I didn’t like that space between each seat is small
Pros: The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!
Cons: Waited a while before take off.
Pros: The plane arrived in New York smoothly
Cons: They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included.
Pros: The cabin crew was very good!
Cons: The economy premium seats are very uncomfortable
Pros: Flight was smooth
Pros: The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent.
Cons: People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel.
Cons: I was asked to change my seat repeatedly
Pros: Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music.
Pros: All was good we didn’t feel the time 9 hours passed easily
Cons: Nothing special
Pros: Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure
Cons: Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)
Pros: It was on time
Cons: Food was AWFUL! Better to serve nothing
Cons: There were not noodle soup ready this time.
Cons: There are always delays. Today it was that internet was down.
Cons: The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk
Pros: Good on a short flight
Cons: Paying for carry on due to weight limit. First time this ever happened!
Pros: Great people
Cons: It was an hour late
Pros: The crew nice people, boarding was fast and pleasant, the flight was pretty good
Pros: Chicako Párizs szuper , udvarias személyzet pontos érkezés.
Pros: Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt.
Cons: Meal choice missing kosher non-gluten combination.
Cons: Late...delayed from algiers
Pros: Although plane was full staff moved us through quickly
Pros: Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights.
Cons: Vegetarian food choices always leave much to be desired.
Cons: My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken.
Pros: The seats were comfortable.
Cons: The bag did not arrive. It stayed in Paris even though my first flight was on time. Connecting at CDG was a negative experience. Not enough time and unfriendly staff at the security check.
Pros: The crew was nice ..
Cons: We were very late for take off. Don't understand why No USB plug. No charging spots. No video. No movie. No radio. No wifi.
Pros: Friendly crew, this is just a shuttle service. Not much to write about
Cons: They wouldn't fill my water bottle, gave me two plastic cups instead....
Cons: Food was unexpectedly bad and both meals were cold
Cons: They lost my luggage going to AFRICA...didn't see the suitcase until 6 days later. When I received the suitcase, over $1000 in equipment was stolen , suitcase was all scrambled...I WAS ROBBED ! ...then on the return flight to HOUSTON, they lost my suitcase again ! W.T.F ? ! No one has called me to apologize for anything ! I expect to be reimbursed for my loses, or I will sue the airline.
Pros: The attendants were much more helpful than my last trip. Everything went well.
Cons: I thought it was too crowded during the pandemic. Too many people on the flight. One man behind me kept sneezing so that was concerning. No other complaints for this trip but most of my previous trips were close to terrible. Thanks for improving your service.
Pros: stupid flight outrage prices
Cons: respect and lower the damn prices
Cons: Forced us to pay extra for seat assignments then allowed other passengers to take them. Entertainment did not work despite being reset many times. No additional beverage service outside of meals
Cons: I can not get my luggage for more than 6 months
Cons: The ticket price is expensive
Pros: Absolutely nothing. Bathrooms were dirty upon boarding, crew did not even come around with water more than once, the airline couldn’t resolve even the most simple issues. Terrible experience
Cons: Any form of customer service, maintenance of bathrooms, ability to resolve travel agent dispute. Change of seats. They were able to do nothing except sorry.
Pros: Nothing we were delayed for two hours
Cons: They could have paid more attention to my luggage by not losing them
Cons: The company organization, the staff and treatment are horrible from start to Checking out at auntie arrival with the airport authorities.
Cons: Have somewhere to sleep, polite people. People are rude and not helpful. Nobody care
Cons: Seats were uncomfortable for anyone tall and they were very hard. Dirty pillow no cover. Food very disappointing.
Pros: The crew was prodessional.
Cons: We could not get assistance online for wheel chair assistance.
Pros: I was terrified after reading reviews for Royal Moroc Air. Every aspect of the flight went well. Baggage check in was smooth. Boarding the flight was the same. The plane was new, clean and spacious. The crew were courteous and professional. My bag was waiting when I arrived to baggage claim.
Cons: Thankfully, nothing bad to report.
Pros: New plane and good pilot - smooth take off/landing
Cons: Delayed departure, long boarding process, and unfortunately my entertainment system was not working
Pros: Plane had plenty of space, had 3 seats to lay down and sleep Brought my own food, was good decision Smooth flight
Cons: Personal TV broken, limited communication during delay at gate and before takeoff.
Cons: So many delays, we’ve spent nearly 12 hours waiting in airports and are stuck in Casablanca..
Pros: I loved the crew
Cons: the food could be better.
Cons: I didnt like the fact that im a paying customer and when i pressed the flight attendant call button to get the attention of a cabin crew, waited for about 15 minutes and nobody showed up, bear in mind that it wasnt the busiest time of flight. I had to wake up the customer sitting next to me so i can walk to the back galley where i found 4 cabin crew members sitting down and chit chatting about their personal lives completely ignoring the chime/sound and light above my seat when i pressed the F/A call button. When i asked for water, one of the cabin crew members pointed towards a bottle of bottle and told me to serve myself as if im a non-paying customer. I paid for my ticket, why should i do their job. In a nutshell, the customer service sucks, for least money i could have taken another airline with better service.
Pros: The flight out of JFK to Casablanca was on time and checking in was extremely fast. We flew out and arrived early. The plane itself was very clean and organized, and was mostly empty, giving me enough space to have two seats for myself.
Cons: The entertainment center (screen) stopped an hour before the plane landed. I was in the middle of watching The Greatest Showman, so that was pretty rude. Other than that it was great.
Cons: EVERYTHING I could smell the bathroom from the middle of the aeroplane. The attendants were unfriendly, rude and unaccommodating. The food was undesirable given that there were no vegetarian options. Upon disembarking the aeroplane looked like a tornado went through it because the attendants did not pick up from the passengers before the flight landed (perhaps it was not part of their job, if so...my apologies )
Pros: The staff was very emphatetic to our situation as we were traveling with the groom for his wedding. They tried all they could but unfortunately due to the lack of operational control, were unable to get us to our destination on time. Provided us with vouchers and free stay.
Cons: With little to no explanation, our flight was delayed nearly 4 hours which caused to miss our connecting flight to Egypt. Apparently, there was only one plane in floatation. We missed our connecting flight, next flight was the next day at 9 pm as they only have one flight that goes to Egypt daily. Would not suggest this airline if you need to meet certain deadlines. They compensate with food and vouchers but that isn’t sufficient when you need to ensure your on time for a wedding!
Cons: Boarding was horrendous. The flight was so delayed but no one updated us on the status. It caused many people (including me) to miss connecting flights at Casablanca. Terrible communication. And they aren’t helpful at all even when they completely screw up your travel plans.
Pros: I like the service and and the crew were very great and everything was on the time
Cons: I like to keep the serving like that
Pros: Staff were friendly
Cons: Boarded 90 minutes before the flight and then had a 3 hour runway delay after pulling away. Waited a very long time for luggage Communications were long Arabic statements and then only a very brief few words in English
Cons: This was my first and last time flying with Royal Air Maroc. The plane was cramped and filthy with the most uncomfortable seats I've ever encountered on a plane. The plane was kept at a very warm temperature, so I was sweaty for most of the flight (I'm usually very cold; it's rare that I find a space too warm). The crew gave me a hard time when I requested the vegetarian meal, claiming that they didn't have one (except they did, which they produced minutes later). I've never been on an international flight that didn't have a vegetarian option. THEN, we left JFK late, and I missed my connection to another Air Maroc flight by TWO minutes. They shut the gate and wouldn't reopen it. Multiple people needed to make this connection; any other airline would have held the plane for the entire five minutes necessary. In conclusion: terrible service and filthy, uncomfortable planes.
Pros: Flight crew was helpful.
Cons: Food not great. Bathrooms a mess.
Cons: The ticket refused for me to board the plane say my credit card declined just to find out later that my card was good but she was wrong. And not only that I miss the flight but now they're charging me $250 extra.
Pros: gold card members can board at anytime and ckin at business counter
Cons: my seat was changed from the one I selected and ended up uncomfortable for the whole flight with crying babies next to me. Courtesy upgraded should've been given as I fly so often.
Pros: The flight was excellent.
Cons: The transit procedure is poor. There is a need to review this process.
Pros: I liked the flight from jfk to Morocco. Comfortable and clean. The attendants were nice and helpful.
Cons: I disliked the trip from Morocco to Banjul. Very cramped and the bathroom was filthy. Also there was no one at the gate to inform us of anything cocerning the connection. Just began boarding at shortly before departure time. There was also no room for my carry-on bag and so it had to go in the hull of the plane.
Pros: It was 2 hours late so they gave a coupon to buy dinner a little more leg room than most other companies i am 6:4
Pros: It got me safely to Casablanca
Cons: Very small aircraft, no space and filled to capacity. Could not even get up to walk and stretch, essential for such a long flight. Very uncomfortable. My entertainment system did not work, staff tried rebooting, still didn't work. Their answer? Go to another seat, BUT the plane was full. NOT HELPFUL.
Cons: agent was very rude, told me I will be on waiting list, no seats. don't overbook your flight
Pros: The seat back entertainment was decent; good recent releases.
Cons: Flight was delayed nearly 2-3 hours, for no apparent reason other than the flight crew showing up late. People were asked to queue up and then, after an hour, told that we wouldn't be boarding soon, with no estimated boarding time. On the flight I was next to a talk man who had paid extra for a bulkhead seat, but once his ticket was issued he was in a regular seat. The flight crew absolutely did not care. A number of people missed connecting flights due to the long delay. English announcements were incomprehensible.
Cons: WORST EXPERIENCE EVER!!!!! FLIGHT WAS CANCELLED and they didn't tell us in advance and COMPLETELYYYYYYYY ruined our entire trip that we had to cancel and LOST ALL OUR MONEY!!!!! WILL NEVER FLY ROYAL AIR MAROC. They didn't have any recourse over what they did
Pros: Trip was fine, helpful crew on airplane, and comfortable but very delayed boarding.
Cons: Boarding didn't begin until the time that the flight was scheduled for take-off.
Pros: The staff was nice
Cons: Breakfast lacked nutritional value as it was carbs only, i.e. an assortment of 3 different types of bread/cake. My friend and I unboarded the flight extremely hungry and had to find breakfast on the street in a new country while waiting for a train from casablanca to marrakesh. Also, my friend's brandnew suitcase was damaged when we received it at the casablanca airport as it was missing a wheel.
Pros: We boarded early and left fairly on time.
Cons: Many TV's didn't work, the carpet had been left soaking wet in front of me as they had just cleaned the carpet, stingy with the water....there is NO comfort flying this airline, but it is direct.
Cons: Very disappointed
Pros: I can't remember because I was so traumatized by the outrageously terrible service.
Cons: The attitude of the flight staff toward the passengers could be best described as somewhere between prison warden transporting felons and grade school teacher who hates children leading a field trip. To begin with, our flight closed down boarding over an hour before the take off time. When I asked why the flight boarded so early, a flight attendant snapped at me that it was not early. Okay then. Our flight was two hours delayed (so we sat there for three hours) and during that time I asked for a glass of water and was yelled at to sit back down. I attempted to use the bathroom and was yelled at to sit back down. Other passengers became desperately thirsty and antsy, and they were also yelled at by the staff. I was anticipating another full day of traveling after my flight so I attempted to sleep as soon as the lights went off. I was woken up at midnight because the woman, who I assume had never flown on an airplane before, sitting behind me wanted me to lift my seat up while she ate her dinner. Everyone else on the flight was eating with the seat in front of them reclined, but of course I was woken up, yelled at by the staff, and had my seat forcibly returned to the upright position. When breakfast came around, I was deep in sleep, and the flight attendant snapped my seat up (waking me up) without even asking. I was the only person on the flight who had their seat snapped to the upright position for breakfast this way. They also demanded the pillows and blankets be returned over an hour before landing time. It was service so outrageously bad that the entire experience felt surreal, and I had to keep checking with my friend that the events I was experiencing were actually happening.
Pros: I arrived o time to my destination
Cons: The tv didn't work.
Pros: The flight was on time. Enough space to stretch my legs.
Cons: The food is awful
Pros: The comfort of plane, food was good. Left on time.
Cons: I was going onward to Bangui and you left my luggage in Casablanca on purpose. 4 days later still no luggage. This is unacceptable.
Pros: RAM, I checked in one bag, got to CMN, waited one hour to be told. Your suit case is not here. I had a suit, underwear, toilrtteries, my whole life was in that suit case and was planning an avent thatnight. I ended up buying some clothes last minute, making another trip all the way from Mohamedia to airport next day. They ruined my vacation !!!
Pros: The food was fine, we left on time, no issues at the gate and quick departure.
Cons: The plane seats were old and worn but that's not an issue. One of the crew members gave me attitude because I requested thebvegetaroan option after another stewardess said it was available. Apparently it can be ordered online free of charge but the encounter was unenjoyable with him. Otherwise good news.
Pros: The crew was very rude and careless. The food was OK.
Cons: The crew member assigned to the aisle I was in, was so careless that he bumped on me 90% of the times he passed and never excused one single time! The worst: when leaving the plane, I forgot my iPad in the pouch of the chair in front of me. 20 minutes later when I realized it, although I contacted the counter immediately they said that they could not find it and that they could not do anything to help me!
Pros: The lady who checked us in was nice. The flight made it to Morocco without crashing. That's all I can say positive right now.
Cons: We left late. 45 minutes late without an explanation. Then the chairs are quite uncomfortable. The crew wasn't very pleasant, except maybe one guy. There are tons of announcements in 3 languages. Then we arrived late. And as if it's 1970 we get off the plane onto the tarmac, wait for a bus that takes 15 minutes to get you to the building, which I could have walked to in the same amount of time. Then you have to go through security again for some reason. So we missed our flight. Stuck in a shitty terminal without so much as an apology or a food voucher for our 6 hour wait till the next flight. Not a good experience.
Pros: Sleeping mask, head phones etc provided at beginning of flight.
Cons: I'm short and had my knees bruised by the end of the 6 hour flight. Wheelchair service at JFK was rudest I've ever met. Wheel chair service at CMN did not show up. Luckily this time I was not traveling completely alone and coworkers were able to assist. Crew would not let me sleep on the plane, kept waking me to eat. I was not permitted to bring all my luggage and no alternatives were offered. My carry on was taken from me because the wheel chair person did not want to deal with me and it. I wish there was an option, but I will have to fly air Marco again.
Airlines flying to Nouakchott have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Nouakchott
Masks required on board, masks provided on flights to Nouakchott
Social distancing seating
Middle seats unavailable to book on flights to Nouakchott
Testing for antibodies, testing for symptoms for flights to Nouakchott
Waiving of change fees. Search flexible flights to Nouakchott