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Pros: crew was amazing

Cons: there was water leaking from window during landing and the food was not hot and was just bland and uncooked

Cons: Seats hardly recline. Very difficult to sleep in this red eye flight.

Pros: The plane was new with extra leg room. Very nice.

Pros: Everything met my expectations

Cons: Refreshments

Pros: Nothing really- we were on the tarmac for an hour for a flight that was 46 minutes!

Cons: An on time departure- and a better / bigger aircraft.

Pros: The crew was very nice and I appreciated the entertainment options

Cons: I have a receipt showing Austrian airlines, was unable to check in online, so I waited in a very long line to get to the Austrian counter only to be told that my flight was actually a United flight and I would need to go wait in that long line for my ticket.

Cons: Delayed 2+ hours

Pros: Crew was amazing. I was traveling with my 11 month old and they were super helpful and very friendly.

Cons: I was bummed that this plane didn’t have TVs at each seat. You were able to stream all kinds of free movies and shows on the United app but I was holding a baby on my lap and couldn’t use my phone as well.

Pros: The crow

Cons: The food

Pros: Nothing

Cons: I arrived to JFK 4 hours late.

Pros: The crew was friendly and seats seem to be bigger than other airlines

Cons: My tv was broken, and that has been one of the amenities on jetBlue that is normally marketed somewhat heavily so it was a bummer. The flight was also delayed for weather reasons (I know that is not their fault, but it added to the general bummer of a flight).

Pros: JetBlue is always a great choice

Cons: LAX, but no one can help it :)

Pros: Crew was not bad at all. And the seat was comfortable and pilot did an excellent job getting us off the ground and landing. Well done. Great job

Cons: We know this is not the easiest job dealing with grumpy people. But we are not all grumpy many of us appreciate your hard word, so a smile at the ones smiling is nice.

Cons: One of the best flight attendant service I’ve observed in my 30+ years of flying.

Pros: All

Cons: All

Pros: Entertainment.

Cons: Takes forever to load and unload those big planes.

Pros: Plane was clean, crew was very nice

Cons: The most uncomfortable seats I have ever sat in. No cushioning, No seat recline

Pros: Nothing

Cons: Everything

Cons: Long wait on tarmac, 35 minutes. Hour and a half delay on departure

Pros: No crew interactions

Cons: Honestly, this was the cheapest, dirtiest and most uncomfortable flight I have ever been on. Charges for everything, evev carry on bags; no inflight service, not even a glass of water or peanuts offered, no inflight TV, movie, etc. Bathroom filthy, NO padding to the seats at all. Horrible!

Cons: Boarding wasn't by zone but all at once.

Cons: I felt singled out by the gate agents for this leg of the flight. The gate agent called me out twice - once just to check if my carry on fit into the sample size container. Then she did it again when we were boarding. I know she knew she'd already asked me before. Because afterwards, she tried to play it off, laughing and saying "I'd already asked you, didn't it". My carry on fit with ease. There were people with larger suitcases all around me but she continuously singled me out.

Cons: Crew was pretty short with everyone and not Delta’s best - not sure what the story was. Gate staff were allowing people to cut queue lines left and right - why even have the zones lined up if not going to enforce?

Cons: Left A bag behind in NY

Pros: Nothing

Cons: I arrived to JFK 4 hours late.

Pros: Nothing.

Cons: The flight was delayed, the flight attendants were really loud and didn’t let me sleep. Terrible flight

Cons: More Lego room

Pros: it was fine, unremarkable in all ways.

Pros: Everything was fast.

Cons: Comfort, entertainment

Pros: Got upgraded to first class

Cons: The flight out of Miami was delayed 6 times for a total of 4 hrs.

Pros: The air line didn’t let me aboard my fly cause my baby Of 6 months!! Was needed a ticket to fly!!!! So I was on time to aboard, but the airline say was too late Really sad.

Cons: The crew and the people do the tickets are very rude

Pros: Customer service on the phone.

Cons: Delays all day on delta. On my way out and on the return flight.

Cons: First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach

Pros: Afert we have to comeback to the GATE in Atlanta,the next Aiplane was good and the flight was great.

Cons: Well,the trouble was not the Crew or the Air Steward,but it was something wrong with the start the engine.

Pros: Very helpful flight crew.

Cons: A little unexpectedly bumpy.

Cons: Getting the crew to fly on original date of 12/31 instead of having to scramble to find hotel on other side of BI in Hilo on New Years eve. 24 hour delay and then giving the last row of seats with a screaming baby that another group kept walking back to our section to "grace" us with such melodies!

Pros: The crew was ok

Cons: Be organized better.

Pros: Yes, very satisfied

Cons: Provide more variety of snacks

Pros: Pilot was very careful went around the storm that we could see from out flight nicely got us home safely. Great job.

Cons: Even though I had a priority boarding I was told that I was suppose to stay with group 5. As a BA silver traveller I didn’t get the boarding priority.

Cons: Not enough leg room. No entertainment. Nothing but complimentary water and ice

Pros: Quick boarding

Pros: On time flight

Cons: Very bumpy flight , but know that is out of control sometimes

Pros: I got back on time and smooth flight!

Cons: Recliner sitting

Cons: Fuel and Gas Smell in the airplane, not sure is it leaking somewhere when it departs.

Pros: The boarding was handled well. So was the luggage.

Cons: It would have been nice had departure not been delayed for over an hour because the copilot didn’t show up. They told us he was stuck in traffic on I-75 coming over from Florida’s west coast.

Pros: Crew was nice and decent on board experience

Cons: 5 hour delay messed up entire travel plans. Missed my connection have to sleep at airport.

Pros: Nice pilot -Jim.

Cons: Multiple delays & gate changes

Pros: Everything was on time. I got an aisle seat and I didn't have to pay the ridiculous online fee. Crew were great. Lots of great movies to watch. Free beer and wine. Didn't lose my bag, made my connection which was tight. Very happy.

Cons: Delayed 2+ hours

Pros: Everything was smooth

Cons: More leg room!

Pros: the ground crew gave me an express pass to navigate pass the Summer Holiday TSA queues. Was worried I was going to miss flight. So that’s was super good of ANA ground staff at LAX!

Pros: Very helpful flight crew.

Cons: A little unexpectedly bumpy.

Pros: Check in person was very helpful in rerouting our flight.

Cons: Our flight was delayed 3-1/2 hours. The gate crew booked us in another flight but did not issue a ticket, so after transferring to another terminal, we were sent back to the Delta terminal to be issued a ticket to a third airline since we already missed the second flight. Then, they lost our luggage

Pros: Crew was the best I have had in 2019 on Delta, the only good crew.

Cons: Everything at the Atlanta Airport. From the airport and staff itself to those working for Delta Airlines. It has been so bad, that I am thinking of flying with American Airlines again and avoiding the Atlanta Airport all together. Absolutely the worst airport in the country, Delta not much better

Pros: Customer service on the phone.

Cons: Delays all day on delta. On my way out and on the return flight.

Pros: Seating, nice personnel

Cons: Long layover in Chicago

Pros: I paid for 2 seats and they took my seat and did not reimburse me

Cons: They should of reimbursed me for my seat that they took

Cons: One of the best flight attendant service I’ve observed in my 30+ years of flying.

Cons: Flightleft 2 hours late and then an extra hour waiting at the next gate.

Pros: Nice pilot -Jim.

Cons: Multiple delays & gate changes

Pros: Love the little sleeping packet they provide you with earplugs and eyemask.

Cons: No complaints here!

Pros: The crew member was very pleasant and very professional. She was kind and respectful and made us laugh.

Pros: Everything!

Cons: Great! No improvements.

Pros: I got back on time and smooth flight!

Cons: Recliner sitting

Pros: Nothing

Cons: Everything. Rude personnel, flight delayed 5 hrs, minimal help from customer service. The worst possible experience to start a Disney vacation for my little daughter. Supposed to arrive in Orlando 8pm, arrived 2:15am.

Pros: Good price. Flight was ontime. Boarding and unboarding was fairly fast due to fewer bags to put in the overheads.

Cons: Seat did not recline. No wifi / entertainment. Food/drinks all cost extra. No chance to talk to a person at checkin. Seats assigned for my wife and I were not near each other. Gate agent was able to put us together in last row, but that was the last and only option.

Pros: Left on time and arrived on time.

Cons: The seats were incrediblely uncomfortable; the worst I've ever had on a flight. They cannot recline. Padding is at a minimum. You don't even get water.

Pros: Food was so good. Crew was also very nice.

Pros: Choice of Entertainment was excellent

Cons: Bigger snacks - 2 small cookies or small pack of almonds was indigenous 2 hr flight

Pros: Very helpful flight crew.

Cons: A little unexpectedly bumpy.

Pros: Flight was smooth

Cons: More leg room

Cons: Flight attendent was late had it been a passenger they would have left them.

Pros: I was there on time ..

Cons: Save seats for your mistakes and compensation for my time and missed reservation..

Cons: Was late. Almost missed me next flight.

Pros: On time

Cons: I pre ordered a vegan meal. American Airlines feed me salad and fruit. Not exactly inspiring or sustaining.