Daily cleaning, installation of cabin HEPA filters on flights from Utah to Portland
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Scores according to KAYAK customer reviews
Cons: "Delayed by over 2 hours"
Cons: "Missed this flight due to delays on first flight."
Cons: "It was a very old plane. Not what I expect from Jet Blue"
Cons: "We sat on the plane for an hour for a broken seat table. The internet didn’t work the whole flight"
Cons: "We had a delay of 3 hrs which kept us waiting in the middle of the night"
Pros: "Seats are comfortable, staff super attentive"
Cons: "The WiFi didn’t work , tv mad output jack didn’t work properly , charging ports"
Cons: "There was an odd repetitive sound that started later in the flight that other passengers and I noticed. I had to ask the flight attendant about it. She said it was something (non-risky) about hydrolics. The pilot could have acknowledged it even at landing, but didn’t. A peace of mind thing..."
Pros: "Non stop.. wuiet"
Pros: "Jet blue reps were amazing and customer service flight memeber Jessica was great!"
Cons: "Our redeye flight was ridiculously hot and the flight crew, for some inexplicable reason, didn’t seem to care or notice. Catching a second of sleep was impossible. The screaming baby didn’t help either."
Pros: "I liked the prices for the airfare"
Cons: "Boarding didn’t start until probably 10:30 or so. Flight was supposed to leave at 10:20, but there was a broken seat or something that needed to be repaired."
Cons: "Bulkhead was very cramped"
Cons: "We changed our flight from New York to Boston that cost 150 dollars more because it wasn't confirmed."
Pros: "Booked my flight quick and easy on Kayak, very inexpensive round trip for under $300 from SLC to Long Beach."
Cons: "Can't complain about anything really. The crew wasn't very talkative and didn't have much to say maybe that's about it."
Cons: "No USB port. I didn’t get food, just tiny snacks."
Pros: "No turbulence"
Pros: "No nonsense flight into Long Beach from Salt Lake. Fell asleep and stayed asleep wheels up to wheels down."
Pros: "Service was excellent, everything on time. Great price and even better value."
Pros: "It was hot!!!"
Pros: "Landed 10 mins early!!!"
Cons: "Flight was two hours late. Man was too large for his seat so he lifted up the seat divider and sat in my seat as well. Do you have any policies for overweight people that don’t fit in their seat and want to use others by lifting up the seat divider?"
Pros: "Easy boarding and polite crew. Smooth flight all around."
Pros: "Although it was stormy there was very little turbulence and the flight was smooth overall. The staff was great and made sure to come by fast."
Cons: "Screendidnt workd"
Pros: "The flight attendants and pilot kept us informed as they received information. All JetBlue employees truly did their best with the unfortunate circumstances."
Cons: "I missed my connecting flight and had to spend as much on a rental car to reach my destination as I had spent on the ticket to begin with. Also, I'm fairly sure I'm the only passenger on the plane whose seat-back entertainment system was not functioning. Screen would turn on, say "loading," and then turn off again. Terrible luck!"
Pros: "The crew was VERY apologetic and accommodating."
Cons: "We ended up waiting an hour for the maintenance crew to fix a “broken” flight attendant seat, which they did with TAPE. Took another 20 minutes for the mechanic to bring back log book so that we could leave. The whole experience seemed very disjointed and could have occured much more efficiently."
Pros: "Made up significant delay time at arrival"
Cons: "Delayed by almost an hour, old flight, poor in flight entertainment monitor"
Pros: "Loved how comfortable it was"
Cons: "My inflight entertainment did not work."
Pros: "Service, comfort, promptness."
Pros: "Nice snacks—root chips!"
Cons: "Considerably delayed but it happens"
Pros: "Friendly crew"
Cons: "Was forced to check a carry-on bag at the gate because there was “no room in the overhead storage space”. After boarding it became clear that here was plenty of room in the overhead storage. As a result, I waited for almost 50 minutes at the baggage claim carrousel to get my bag after a rough red eye flight."
Pros: "Likes the flight. It was comfortable & staff was great."
Cons: "There was no movies at all. The food is ok but seriously not enough for that long a flight. Maybe having fruit & granola bars would be helpful."
Pros: "Gate agents, cleanliness of craft, extra fruit juice drink when asked, price of ticket!"
Cons: "Flight attendants (just seemed grouchy on both flights), HOT air temperature for overnight flight made sleepy very challenging."
Pros: "It’s great for time trip"
Cons: "It’s doesn’t Show up of seats on the airplane"
Pros: "The crew on the flight was fantastic. The flight was delayed and made me worried about my connecting flight from LGB to SFO. They kept me up to date on its status and figured out a contingency plan."
Cons: "The flight was delayed 2.5 hours for mechanical issues, and the inflight entertainment was below average. Could watch live TV which was nice but the entertainment pamphlet in the seat back pocket stated that there were 3 movies available but I could not find them."
Pros: "Fast boarding"
Pros: "Crew was kind and positive even though it was Christmas and our plane was delayed."
Cons: "The TV as teens were outdated and the headphone jack would go in and out and was staticky. Plane was delayed."
Pros: "The early boarding and seat selection and recognition of Mosaic status is overwhelming positive. I have unique status at Delta and other airlines, but Jetblue's program is special."
Cons: "Crying nabies"
Pros: "Space, comfort, treats, tv's Ann's wifi"
Cons: "Friendly staff. Someone kept farting"
Cons: "delayed 1.5 hours on tarmac. we took off at the time we were supposed to be landing in Portland"
Pros: "Help with wheelchair from start to baggage claim was extraordinary!"
Pros: "Friendly treatment. Sleep kit for red-eye flight."
Cons: "Seat was much tighter than I remember."
Cons: "Sooo delayed. Don't check safety before you get on. Had to board and deplan. We should get a free flight for such bad service."
Pros: "A routine flight, just as it should be."
Pros: "I honestly like the fact they load the plane from the back to front rows."
Cons: "Additional snacks and drinks cannot be purchased. It would be nice to have more bottled water or additional selections."
Pros: "Very good"
Cons: "Never flying with Delta again"
Cons: "The audio jack of the movie is not good It's on & off seems loose"
Cons: "90 minute delay"
Cons: "My suitcase was broke at some point and also items in my suitcase."
Pros: "Everything went smoothly. Everyone was helpful."
Cons: "Vegan options"
Pros: "Love the fact that the head rests move to support your head better."
Cons: "The only problem with the food was it was all canceled because of rough weather."
Pros: "Not much. Just a cattle cart to go from here to there. Let's not pretend."
Cons: "boarding process."
Pros: "It was a quick service"
Cons: "Better food"
Cons: "Not getting turned around after flying in the air for an hour, having to get on another plane, and then landing at 4am."
Pros: "Not very crowded"
Cons: "Sat in comfort+, bbut never offered any sort of snack. Not sure why it is considered an upgrade."
Cons: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."
Pros: "On time and helpful staff."
Cons: "Very cramped seating."
Cons: "Ran out of snacks by the time they got to my row"
Pros: "The cree"
Cons: "The stupid boarding pricesd"
Cons: "The landing was somewhat frightening."
Pros: "Snacks & drinks & TV movies good"
Cons: "One hostess was very rude & slow forget our headphones Kept getting me to help her with getting attention of other hostesses also very bad at giving snacks and kept my husband and another man waiting for 10 mins while she gathered rubbish despite repeated requests which would have been easy as she was at the front of plane obviously unsuited for this position"
Pros: "Being able to watch movies"
Pros: "Loved how close the gates were"
Cons: "Terrible customer service. Took two business days to respond."
Pros: "nice people"
Cons: "need more free food and drinks"
Pros: "Good drinks and movie selection"
Cons: "The delta studio didn't work with Android 8"
Cons: "Delay and inoperative Sattelite TV"
Pros: "The staff was incredible the plane was great. right on time"
Pros: "On time. Good customer service. Easy route, no hassles."
Cons: "All was well"
Pros: "All Good"
Cons: "Read above."
Cons: "Never again!"
Pros: "Speed and comfortable kind bars were a nice touch"
Pros: "On Time"
Cons: "Economy seating is very tight and uncomfortable."
Pros: "Nothing at all"
Cons: "Was ok"
Cons: "Need more legroom"
Cons: "No westjet checkin area and no signage. Staff didn't know what was going on."
Cons: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."
Cons: "Delta connect carrier not good for comfort seating and service. Would not fly them again. Would go to another airline iinstead."
Pros: "Every thing except food!"
Cons: "Not enough food provided by airline!"
Pros: "See above"
Cons: "See abo e"
Cons: "Seating is too crowded"
Pros: "Went really smooth enjoyed"
Cons: "Announcements were difficult to hear. ?static"
Cons: "Spent 90 minutes on the plane before it even took off."
Cons: "Gate agent was cold rude and incompetent"
Pros: "Flight attendant was very fun. It was her birthday and made the day fun for everyone."
Cons: "Seats are always too close together - left to right and front to back. A sad reality that only improves for the well-to-do."
Cons: "Lack of social distancing with American Airlines"
Pros: "Only masked picking up trash during pandemic - difficult to rate crew"
Cons: "Organized exit vs. usual crowded chaos of passengers in a hurry"
Cons: "American Airlines has to be the worst airlines there is. It never fails that they try I Cath someone and try to pretend that their carry-on bagIs too big. They have this tiny little frame no reasonable carry-on could possibly fit into. Over and over again I see people including myself and my traveling companion’s having to check their carry-on bag because their “too big” this is nonsense. These are standard size bags. It’s more than enough space on board the plane. In a way in which the gate check individuals handle this interaction is a palling you’re insulting demanding and don’t give you a chance to rearrange your luggage so I can go into their absurd dimensions"
Cons: "I wish there were charging ports so I could charge my device on such a long flight."
Cons: "Nothing. Everything was great."
Pros: "Fast boarding and efficient, friendly crew. I paid for an upgraded economy seat, which had more legroom and fit my body (more or less)."
Cons: "AA's seats seem to have gotten thinner in recent years, so I find them less comfortable. There's no in-flight entertainment; you have to download the airline's flight app on your device and stream from there."
Pros: "Pilot was very careful went around the storm that we could see from out flight nicely got us home safely. Great job."
Cons: "Even though I had a priority boarding I was told that I was suppose to stay with group 5. As a BA silver traveller I didn’t get the boarding priority."
Cons: "The wifi didn't work at all"
Pros: "last minute upgrade was nice, made sleeping much nicer. food was good, flight uneventful which is always a good thing."
Cons: "Some of the flight attendants had an attitude and we not very personable to others. Just doing their job, ticking off the boxes. One was very kind, the others not so much."
Cons: "I was forced to check my bag bc the plane was “full” but when I got on there were more than 5 completely empty overhead bins. So now I’m waiting in baggage claim, after an already delayed flight, when there was absolutely plenty of room on board for my bag (which was of acceptable size)."
Pros: "Wi-Fi and USB ports worked great. Seat was comfortable after 11 upgrade. On time."
Cons: "Having to pay extra for a aisle seat"
Pros: "Seats were nice, flight was efficient, arrived early."
Cons: "Gate agent spoke so ridiculously fast and swallowed so many sounds that it was virtually impossible to understand most of what he was saying. Most importantly we all missed that our roll-on bags wouldn’t fight in the overhead bins. As a result many people pulled their bags on and fought and struggled to force their luggage above, only to give up. The on-board agents recognized early the problem and then proceeded to allow many other passengers to stroll by them with their large roll-on bags, only to delay the boarding process and frustrate everyone. When making their safety announcement the flight attendant was clearly competing for fastest speaking human and rushed through at blazing speeds. In all my 30+ years of travel, I’ve never heard anything like it."
Pros: "Nothing it totally messed us up"
Cons: "We missed our 1night in Rome-had to go home and come back the next day-we missed our train tickets and hotel in Rome and it made our trip a lot shorter!"
Cons: "Seats are so uncomfortable! Too close together"
Cons: "We were not told our passports needed to have an expiration past six months of travel even though we got back before the expiration. We entered our passport info including our expiration dates and we’re given no warning. We even had our boarding passes prior to showing up at the airport. We will not use Kayak in the future and will book direct through the airline moving forward."
Cons: "charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!"
Pros: "Everything was perfect"
Cons: "Not enough snow in salt lake"
Cons: "All the different prices for seats. I think it is a stupid system. Miss the good old days of air travel."
Pros: "I went to check in for my flight and was told that it changed to American Airlines. By the time I arrived to the gate it the flight was full and they wouldn't let me on. I want a refund."
Cons: "See above."
Cons: "Our connecting flight was late and they next flight left 5min early?! WTF! We missed the flight by 3min. 10 other people missed the flight too. Now our whole day is blown waiting nearly 6hrs for next flight."
Pros: "Good in-flight service, comfortable first class seat."
Cons: "Arrival gate was remote from main terminal, requiring a crowded and disorganized wait for a bus to the main terminal and baggage claim. The extremely small overhead storage cabinets of the Canadair required many passengers to check normally acceptably sized carry-on bags after boarding and finding it impossible to fit. Waiting time for retrieving these on the ramp at the destination was excessive."
Pros: "Free movies and tv"
Cons: "The Three days it took to get 10 hours away horrible customer service no one was there to help us.30 people were stranded"
Pros: "Spacious aircraft for a relatively short flight. I usually take a smaller aircraft that requires us to check our luggage. I'm reconsidering where I will have layovers now."
Pros: "They were so helpful as we checked in and checked our bags! :)"
Pros: "Comfort, snacks, boarding process"
Pros: "All good"
Cons: "No entertainment without paying"
Pros: "Both American flights (on Airbus 321, I think) I've taken in the past two weeks had comfortable seating with great legroom. My knees were not knocking the seat in front of me! Seat width also comfortable. Not sure how I lucked up on both flights!"
Pros: "For tall people more room for the legs"
Cons: "The Seats aré very near"
Pros: "Snacks and entertainment"
Pros: "The planes were comfortable."
Cons: "I didn't get a boarding pass for my third flight."
Pros: "Completely satisfactory for my needs"
Pros: "Good pilot communications. On time departure and arrival."
Cons: "Very cramped quarters. Broken seat. Out of control heating system. Rude staff An hour wait for baggage."
Pros: "Convenient and close to home. Don't have to drive many hours either to Omaha or Denver."
Cons: "Seats don't recline."
Pros: "I liked that there were no stops."
Cons: "I had an instant panic attack when our flight was delayed because a box cutter was found under a seat on the flight that just arrived. I get honesty, but I was seriously reconsidering getting on the plane, because what if they missed something? I was working out in my head what would happen to our pets if we died on this flight, because we don't have a will yet."
Pros: "That it went smooth and had room on the flight. Crew was good."
Cons: "Need more than just pretzels on the plane to give out"
Pros: "Delta is better"
Pros: "Flights were on time. Airport was clean."
Cons: "I had to sit next to a huge overweight guy who took all of his own seat and at least 1/3 of mine. He had to have a seatbelt extension... not so cozy. My shoulder was damp from his armpit sweat by the time I arrived in Dallas. The flight was full or I would have requested a different seat."
Cons: "The boarding process was a mess. The terminal was crowded and there was no clear line to board."
Pros: "The fact I made the flight"
Cons: "Nearly missing the flight that my luggage did not arrive with me that I had to go back to airport 6 hours later to get it!!!!!"
Cons: "Cancelled flight, not notified in timely manner. Delayed Five hours due to be placed on connecting flights instead of a direct flight which is what I paid for."
Cons: "Flight delayed about two hours"
Cons: "Flite was late."
Cons: "The flight was cancelled, which was not resolved by the airline."
Cons: "Did not fly cause corona virus. Waited on the phone for 5 hours and did not get someone to help with refubd!"
Pros: "Boarding went fine"
Cons: "Inflight Entertainment was terrible. I had to watch the trailer 3 times before it started. If picked another, started at a different point in movie. The flight attendants kept making announcements every few seconds interrupting movie instead of just one long one."
Cons: "Free wifi"
Pros: "One attendant did it all. And very well. Impressive."
Cons: "More snack options."
Pros: "the flight was scheduled 1h30"
Cons: "the seat comfort"
Cons: "Long delay."
Cons: "Fellow passengers; too many howling kids with clueless parents"
Cons: "More comfortable seat. The seat on this airplane offers little back support."
Pros: "The Denver airport is nice."
Cons: "United made our first flight late by not having equipment together, so we run through the Denver airport over a distance of 30+ gates only to find our next flight had left 3 minutes prior. The woman at the desk said, can't help you, go to the help desk. At the help desk they never said sorry, just rebooked us for a flight leaving 6.5 hoursgot later. Here are some food vouchers (which don't work at all of the food places in the airport). Have a good day."
Cons: "They could have used the bathroom to stuff a few more people on this flight. Whoops, no, bathroom not clean. Tray broken on seat. Seated in last row and asked to close bathroom door of it opened during takeoff. Seated next to very large passenger who wanted to share my seat. Sat on tarmac for 30 minutes waiting to take off. For this, I paid $650."
Pros: "They checked my. Bag"
Cons: "No food, no entertainment unless app was downloaded prior, small craft for duration of flight"
Pros: "Not really impressed"
Pros: "Everything was wonderful"
Cons: "The trip was too long but it is what it is"
Cons: "No one is actually caring. They read a script without emotion this making the safety inspection a nuisance rather than informative. Southwest is much better st this."
Pros: "The food was surprisingly decent."
Cons: "No entertainment."
Pros: "s This time my flight was on time so I was happy"
Cons: "I will never ever book a trip through Kayak again. You basically extorted money from me. Terrible experience. Customer service is terrible. The agent priceline is a terrible company, extremely unhelpful. I could not be more dissatisfied with your company."
Pros: "Drinks in flight movie"
Cons: "My flight out of traverse city was cancelled but I rebooked on a different airlines through united to be able to get to my destination in time for an event that day. It was a long process but I made it and really appreciated all the work the agent on the phone did for me. When I arrived at the airport they had my resvervation but no ticket... luckily we worked it out"
Pros: "Stuck in SLC because of computer issues, was told that the flight to XNA was also delayed, wrong now stuck in Denver for another day. Hopefully we can get home tomorrow, now booked to Houston then to XNA as all united flights are sold out. . . Miserable service."
Cons: "Gate attendant was rude and prematurely gave my seat away before boarding was closed so My infant and I missed the original flight. Check in attendant was rude, picked up my bag stickers and when we disagreed on a military regulation he set the stickers down and walked away and did not assist me. Boarding was extremely disorganized and not enough room for carry on items. It was an aweful experience and I will not be traveling with united airlines ever again."
Cons: "Those delays I mentioned."
Pros: "The staff was most welcoming and helpful! The space was good and we really liked the overall comfortability. Also, we liked the individual T.V.'S too!"
Cons: "Really no complaints"
Pros: "Frontier and spirit are illegitimate companies. Please stop selling their tickets"
Pros: "Tailwind got it all over faster. The flight crew was professional."
Cons: "I paid for the insurance just in case I needed to change my flight. Well I did need to change my flight to get a few more things done before returning home. The answer I recieved when I called was that I had to pay 600 dollars for the change and then file a claim for possible reimbursement. The whole round trip flight only cost $250."
Cons: "The flight was fine, but my flight was cancelled on the 29th and the agent who helped rebook my flight was abrupt, then I get to the airport on the 30th and the flight is delayed another 2 hours. Of course it was all "weather" related, so no help from the airlines. I'm not a satisfied customer. I would have flown Delta if it was possible."
Pros: "I did like the everything was on the right schedule"
Cons: "the weather"
Pros: "The friendly co-travelers as there is no food or entertainment for people on a budget. Better than my flight TO SLC which was cancelled the first day, then delayed the 2nd day. Airport services saved my day by carting me to the connecting flight TO SLC from Denver as there was only 15 minutes to get from one end of the concourse to the other. A little difficult to run there at my age. Any chance of allowing people with connecting flights disembark first instead of last in this situation?"
Cons: "Due to inclement weather conditions no liquids were served. Small bottles of water would be great - less likely to spill over in bad weather and thirst would also be quenched. Lack of luggage space for those of us with the correct allowance hand luggage instead of all the extra large pieces because people don't want to go to baggage claims or pay for baggage. Truly their suitcase not paid for is the same as mine paid for. Difference is the inconvenience of having to keep my hand luggage at my feet because of the larger pieces filled by passengers in group 1, 2, and 3 over my designated seat area."
Pros: "On time...."
Cons: "Bigger plane than usual.."
Pros: "Nice attendants."
Cons: "Cancelled and rerouting of flights. Long waits in airports."
Cons: "Luggage over bins should limit one bag per costumer ., passenger broading in group 4-5., space for one bag over their seat. ., and not be penalty because if broading group ,"
Pros: "Everyone was very friendly and a very smooth ride"
Cons: "Everything was excellent"
Pros: "I was immediately guaranteed a later flight which was nice so I did not have to fly standby."
Cons: "Had a mechanical delay that caused me to miss my connection and resulted in a longer than expected layover. Houston is a huge airport and even running to the next gate did not get me to the gate in time to be able to board my connection before having the door closed."
Pros: "Everything was in time."
Cons: "Please read above--I was standing at the gate waiting to board when the gate rep told me and another passenger there was only one seat left--on a flight I was confirmed on! The other passenger said he had a family obligation and the rep handed him the last ticket before I could get a word out. I felt so disrespected and like my business and money meant nothing to United. Then began my saga to get to Portland. Unbelievable."
Cons: "the older plane. not as much personal space per seat"
Pros: "There were empty seats and the very polite flight attendant offered for me to move without me having to ask."
Cons: "I arrived at my final destination and walked to baggage claim. I was just standing there waiting when a young girl walked by me in a uniform and said rudely and almost annoyed, "do you have a question". I replied that I was waiting on my bag. She then said these are it and I said so my bag has been lost? Without any empathy AT ALL she again, rudely and now most definitely annoyed said Do you have your bag tag? I said yes and she proceeded to walk away to a corner office. I assumed I was to follow. She took my tag, no communication at all from her, I said what are you doing and she replied I have to file a claim. She then proceeded to tell me that Newark Airport was horrible and never travel through there if I know what's good for me. This was extremely unprofessional. I was simply wanting some guidance from her on what to expect etc. I had to ask her what my next steps were. She handed me a flyer and said if I had any questions to call baggage information listed on the pamphlet. I left. The next day at about 1 p.m. I called the number and the update said my bag had left the airport and was out for delivery. Keep in mind that I had to work the next day after the airline losing my bag and had to purchase shower items etc due to them being in my lost bag. Portland jetport and my home address is less than 40 minutes apart, yet my bag did not arrive at my home until 8:30 p.m. and I'm also not confident it would have ever arrived because I called around 7 p.m. and spoke with someone who called the delivery service to ask their ETA. I paid $25 to check my bag and yet it was lost. What did I pay for?! If I can help it, I will NEVER fly United again and I'll be certain to tell everyone I know about my experience with this airline."
Pros: "The person sitting next to me was normal."
Cons: "The space was to small, flying makes me sick, my legs hurt, my back hurt and Didn't offer Dr. Pepper"
Cons: "United airlines plane from SLC to SFO departed 45 minutes late due to maintenance issue. Then the connecting flight from SFO to Bakersfield left 10 minutes early, thus resulting in a small group missing the connection. Spent Father's Day in the airport for 10+ hours to get on the last flight out of SFO to Bakersfield. Customer service was unhelpful and rude until they found out that the issue was at the fault of united Airlines and not external circumstances."
Pros: "I love to fly! Everyone with United was great. TSA was pleasant as well."
Pros: "On time, boarded quickly, checked my carry on all the way through Tampa for me"
Pros: "Nothing. Due to weather delays, there should have been a much better approach to resolvong the problem. Customer service was horrible"
Cons: "Deverted to Newark to get to portland"
Pros: "Great experience...checked luggage even arrived promptly."
Pros: "Accommodating, T.v's, timely."
Cons: "It was delayed so much I almost missed my connection."
Pros: "No problems"
Cons: "Terrible seating. No room at all. Never flying with united again aftee this."
Pros: "Row A"
Cons: "My checked bag was left in Chicago. Major inconvenience"
Pros: "The aircraft was very clean."
Cons: "The staff was incredibly annoying. They incessantly got on the PA and fussed about masks, when no one was violating the rules."
Pros: "They sucked. As did the company as a whole."
Pros: "Courteous folks, from check-in to deplaning."
Cons: "Courtesy snacks."
Cons: "Free food and baggage"
Cons: "The check in was ridiculous. I had to wait 61/2 hours at the Salt Lake airport before I could even check in. The staff was extremely rude."
Pros: "When booking we purchased tickets then were sent directly to Frontier for 13 and under. Problem is then everyone is not seated together. Frontier worked it out on way to Fort Meier to be together. Hopefully it can work for the return trip."
Cons: "It was cancelled d"
Pros: "I had my own row the whole trip."
Cons: "The white wine is terrible."
Pros: "Arrived safely."
Cons: "Charging to put a bag in the overhead bin. Really?"
Pros: "Everything because I've never been on a plane"
Cons: "The kids in front of us"
Pros: "ahead of schedule. Landed 25 minutes ahead of schedule."
Cons: "the plane was not in the best of condition. Carry-on fee seems unfare."
Pros: "Boarding and exiting"
Cons: "Checking in make me feel like a cheap customer in Zone 7. The people who.pay higher gets in first. Feel like not important customer."
Cons: "They cancelled flights and didn't provide any means for housing."
Cons: "50 minutes late with no warning"
Cons: "The whole thing"
Cons: "I can not adjust the chair. Not comfortable."
Pros: "Short lines"
Cons: "They let dogs on the plane and owner was not blind or unable to walk. Maybe she was delivering the dog. Have to admit the dog was excellent. He never made a noise. Just laid on the floor."
Cons: "The entire experience was bad."
Pros: "I always have a good experience"
Cons: "I would have liked a larger selection of food choices"
Cons: "Having to pay more no matter where you sit"
Pros: "I paid 20% extra for more leg room and got maybe 2 extra inches. Very disappointed and won't be flying this way again"
Cons: "I paid 20% extra for more leg room and got maybe 2 extra inches. Very disappointed and won't be flying this way again"
Cons: "Exorbitant bag fees and crappy airplane."
Cons: "Understaffed at gate."
Cons: "Everything!!! Never using Frontier again!!"
Pros: "I expect a refund. Ridiculous"
Cons: "Terrible delay with no clear announcements and clarity"
Pros: "Nice airplane and pleasurable experience"
Cons: "Waited for baggage for over an hour at baggage claim."
Pros: "Nice plane"
Cons: "Someone's dirty head smear on my window"
Pros: "In every way"
Cons: "A to Z"
Cons: "No handicapt pre boarding ! No leg room Crampted seating"
Cons: "I think it is ridiculous that you are charged $30 for a carry on. I am 6'1" and was cramped for leg space."
Pros: "Honestly nothing"
Cons: "Paying $40 for carry on is expensive! Plane was uncomfortable!"
Cons: "You have to pay for water and a carry on ? Weird."
Pros: "The ease of boarding. The staff was friendly. Better than AA"
Cons: "The drinks and snacks aren't complimentary anymore?! I asked for juice and was charged $2.00, it's just sad and outrageous; the inflation of prices."
Cons: "Baggage retrieval"
Pros: "Staff was incredible about helping me in my wheel chair. When I arrived in Houston there was no wheel chair to me me so the captain went and fetched one and wheeled me off the plane and a staff member took me down to luggage."
Cons: "Might as well take flying school bus and pay tons of money to do so. Cheap experience that's not cheap at all after they chafe charge you for every possible thing. My new least favorite airline. I will never fly them again."
Pros: "The flights didn't cost too much."
Cons: "They charge for anything they can."
Pros: "Paying for a carry on and no complimentary drinks just water"
Cons: "Plane was crowded,seat was uncomfotable."
Cons: "No food or entertainment."
Pros: "Hate being nickeled and dined. The stewards had to be salesmen. The whole experience just seems degrading."
Airlines flying from Utah to Portland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Utah to Portland
Masks required on board, masks provided on flights from Utah to Portland
Social distancing seating
Middle seats unavailable to book on flights from Utah to Portland
Testing for antibodies, testing for symptoms for flights from Utah to Portland
Waiving of change fees. Search flexible flights from Utah to Portland