|August||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 13% increase in price.|
Average price of a round-trip
|$441||(avg. price over the last 2 weeks)|
Good deal for a round-trip
Delta and Aeromexico have all waived their change and cancellation fees on flights from Utah to Wyoming. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from Utah to Wyoming.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Utah to Wyoming.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Wyoming from Utah is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Wyoming with an airline and back to Utah with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Wyoming from Utah up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "So much food service on board"
Cons: "Boarding organizer in Japan should be better"
Cons: "Last minute emergency reservation so had to settle for what was available interns of travel class and seating. Could only get into economy and seated at the rear. However the flight was on time the staff very helpful and being a premium One World member really helped. Food was typical airline food,"
Pros: "On time, all as planned"
Cons: "30 minutes late but because of CO try ruin at SeaTac."
Pros: "Food for purchase - which is normal in the US. Expected experience in all categories."
Cons: "Checking in took more than an hour. I was flying internationally so was limited to one queue. Thanks to TSA Precheck there wasn’t additional stress. It may have been nicer to have more than one agent handling the International groupngogem the queue length and nature of the trips, which are generally more complex."
Pros: "Plenty of room, nice crew"
Cons: "I tried to print my boarding pass at home the day before the flight, with an error message "please see an Alaskan Clerk". I also tried to get my boarding pass via phone with the same error message. I also tried to go through Cathay's website, no luck. Cathays customer service is closed on Sunday, and Alaskan customer service said they cannot help me. I arrived 2 hours before my flight from SLC to LAX via Alaskan Airlines, and they were unable to print my boarding pass in time to make my flight. I waited 2 hours in line with other people also leaving at 6am, almost all of us missing our flight.... I am extremely disappointed and would like a refund for this trip. I ended up purchasing another one-way ticket to HKG, and will take the return flight home from Cathay."
Cons: "My flight back from Salt Lake City has a lot less friendly staff"
Pros: "Good airline"
Pros: "My return flight was precisely on time, boarding was efficient and the offer for a free chat service while in the air (though I didn't use it) was a nice touch."
Cons: "While my flight was short and snacks weren't necessary, I was pretty underwhelmed by the snack offerings."
Pros: "Great flight!"
Pros: "Really like the E175."
Pros: "Excellent ride on new plane with great crew."
Cons: "This was supposed to be one of their newest planes but seat backs have about 1/2 in of foam only. Feels like leaning against a piece of plywood. Not a comfy seat. Not too bad for a short flight but I wouldn't want to fly for 3+ hrs in this seat."
Cons: "The lady on the kiosk this morning was annoyingly rude."
Pros: "Service was great"
Pros: "the staff offered drinks twice"
Cons: "very discomfort trip, the flight was bumping all the time. Plus, it was late for nearly an hour"
Pros: "The pilots and flight attendants inspired confidence and enthusiasm for travel. We arrived early and I felt safe. Crew was courteous and professional. Gate agents were not bag nazis."
Cons: "Seats were uncomfortable, limited entertainment options, and food is very limited."
Cons: "Having to walk up 3 flights of stairs from the plane to the arrival terminal."
Pros: "Excellent -keep the complimentary wine -great."
Pros: "Each of the flight attendants were very pleasant and were helpful with me and my baby."
Pros: "Pretty standard Alaska Airlines flight. Crew was friendly, boarding process was smooth."
Cons: "No free in-flight entertainment. Since there's relatively no equipment cost to airline to allow streaming to personal devices, this is pretty disappointing."
Pros: "Flight was decent and stewardess were kind."
Cons: "The flight changed from Alaska to Hawaiian airlines in San Diego. They were in different terminals way to close in time to each other. We had to leave security and go back through tsa to get to the connecting flight and missed boarding. We got to the gate at 10:05 with a flight of 10:15. They knew we were coming but still have our seats away. They told us that they couldn't delay the flight and let us on the plane. We had to wait 24 hours for the next flight with no way to get anywhere and no hotel. We slept in the airport and had to go through security again just to get to our flight. Once we boarded and were seated the gangway moved away from the plane. We waited and then the gangway came back to the plane and 4 passengers were taken off the flight. How can they delay the flight to take people off but not to let us on the plane the previous day?! My mother was born in Hawaii and our family was going to get birth place where she lived and I missed that opportunity because they wouldn't let us board because it would delay the flight. It would have delayed a 6 hour fligh for 10 minutes. Our luggage made it on the flight but we didn't. I'm extremely disappointed in the way it was handled by the ticket counter agents."
Pros: "inexpensive flight"
Cons: "Although flight was full and too many carryon bags they wouldnt do skycheck (gate check) except for those with status. REALLY!?!?"
Pros: "Was able to upgrade to first class when checking in online. Wonderful"
Pros: "The service was great and the flight landed on time. There isn't anything more I can ask for"
Pros: "the service was great."
Cons: "the breakfast was tasteless and horrid."
Pros: "And same overall. It was fine."
Cons: "But it was too goddamn hot!"
Pros: "How smooth the ride was. It arrived early."
Cons: "They counted my small purse as a bag. Told me to put my purse inside my backpack then it would be considered 2 bags instead of 3. The flight attendant wasnt clear at all. Did not understand a word. All the flight attendants were rude."
Pros: "Most people get upset when a flight is delayed but I would much rather have a safe plane. I liked the way that customer care handled the situation. I recieved a text message, an apology email, and a follow up email a day or so after landing. I told my father (a much more frequent flyer) about the situation and even he was very impressed by the customer care."
Pros: "They went out of their way so that I could make my flight. Amazing and I really appreciated it."
Pros: "The crew was great very friendly. They made everything as enjoyable as they could over all great flight"
Cons: "No complaints"
Pros: "When we arrived at the airport there was a long line that was not moving. We were afraid we would miss the flight. We spoke with an Alaska airline representative and they moved us and anyone on our flight to the front of the line to make sure we didn't miss our flight."
Cons: "That there was a long line to check in"
Pros: "Air circulation"
Cons: "Middle seat and space"
Cons: "17" seats?! Good thing it was only a 90 minute flight."
Pros: "It landed safely."
Cons: "The surprise baggage fees. The big wad of chewed gum on the back of the seat in front of me. Clean your plane, please."
Cons: "Was not told before hand that we should download app. Said we could download app using Alaska Air wifi, NOT true! Not a comfortable seat at all, just an overall not enjoyable flight"
Pros: "The Stuartus saving me from a crying baby sitting next to me"
Cons: "Someone took my assigned seat."
Cons: "The seats were absolutely terrible and felt like they were designed to give discomfort. Although the crew members were nice, they took forever to clean up empty peanut bag and drink cup."
Pros: "The price was right, so I chose this airline I'd never been on. Let me tell you, it was the finest flying experience I've ever had. I wish they would fly everywhere, because then we'd be done with the brutal shafting Delta and American and even United dishes out on the regular. Comfortable, friendly, accommodating (usb and AC ports on every seatback), and laid-back, it was perfect. I mean, perfect. AND we got there early."
Cons: "I didn't like sitting there and comparing them to all the other airlines I've ever flown with, because Alaska puts everyone else to shame. It was a positively joyous experience."
Cons: "I really like everything"
Pros: "Flight was on time and staff very courteous."
Cons: "Nothing to complain about."
Pros: "When I had to change a flight on Alaska, because of a delayed flight on another airline, the customer service rep from Alaska was unbelievably helpful. Even after I had to hang up mid-conversation to board another plane, she arranged new flights and refunded me the money I had spent on an upgrade for the earlier flight. First class treatment!"
Pros: "The crew was great!"
Cons: "We had a six hour layover in LAX and our luggage still didn't get transferred to our next flight and so our first 3 days in Ecuador was without luggage!"
Pros: "There was a Scandinavian flight attendant who was exceptionally pleasant and accommodating. She was the reason I gave 2 stars."
Cons: "There were empty rows and there was one female attendant that was unnecessarily rude when I waited to relocate to a new seat. I was so disgusted that I will never fly with Alaska again."
Cons: "Checked baggage fees"
Pros: "It was fast and smooth flight"
Pros: "Awesome flight and crew plus the window was really clean for a good pictures"
Cons: "Maybe flight was too short?"
Pros: "Fairly quick boarding process. Crew was friendly."
Cons: "My seat companion actually took my seat. Although the attendant was near by & aware there was small issue, there was no intervention. Not having the window seat was a minor inconvenience for me, but it would have been nice if he could have intervened when i didn't feel i could nor wanted the confrontation."
Pros: "Flight attendants were friendly and appreciate gate agent's enforcement of the two personal bags per person."
Pros: "Great service!"
Pros: "It was a quick service"
Cons: "Better food"
Cons: "Not much legroom."
Pros: "Economy Comfort, excellent in-flight entertainment (Movies)"
Cons: "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)"
Pros: "The cree"
Cons: "The stupid boarding pricesd"
Cons: "The landing was somewhat frightening."
Pros: "It was great. The flight attendants are always helpful to us."
Pros: "Despite the turbulence and delay, this was possibly the best flight I've ever been on. I have never been treated so well by a flight crew before. Also, the attendant at the gate managed to get my wife seated next to me when our seats ended up separated. Great experience!"
Cons: "Turbulence and delay was bad, but the flight crew made up for it."
Pros: "Crew members were very nice and pilot did a great job flying thru turbulence"
Cons: "I don't have any compliants"
Pros: "The service was good"
Cons: "The flight was very rough on landing"
Pros: "First leg from San Diego was excellent."
Cons: "Arriving in SLC discovered out flight to Denver was CANCELLED! Had to reschedule to the next day. Not fun!"
Pros: "The entertainment system"
Cons: "That one flight attendant brushed me off with a wave of her hand... SUPER RUDE!"
Cons: "Seats not very comfortable-very close quartered"
Cons: "Missed our connection due to a 30 flight delay because crew duty day and crew rest and had to rebook on a later flight on the same day. Downgraded from first class by the airline without any compensation."
Pros: "Comfy seats"
Cons: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."
Pros: "Delta flight attendants ultimately removing the passenger."
Cons: "The man that called the mother and her son a "F***** b****"."
Cons: "small aisles and space in the seats. me and my wife were seated"
Pros: "Nothing at all"
Cons: "Delta allowed us to board knowing of possible weather delays at the destination! Once on board the captain announced that we could not take off due to weather at the destination! Why didn't they let us just sit in the airport until Delta knew one way or another? Been sitting, trapped in the plane, no AC, no announcement from the flight crew. Could be waiting in relative comfort inside the airport!!"
Pros: "The crew was professional and efficient. This includes the ground personnel that had to cope with a grossly overbooked flight. I was upgraded to comfort+ at the gate."
Cons: "Fed up with the .4 oz pretzels. The arrival in LAX was chaotic. We had left on-time and were told that we would arrive approx. 20 minutes early. Ha! First landing attempt had to be aborted, the landing not being cleared by the control tower. Then we cruised, circling over the Ocean, and the lights of the city again. Finally we landed. Taxiing on the tarmac was interrupted many times, and took overall 30 minutes. The pilot kept informing us. I was probably not the only passenger that had and urgent need to reach a bathroom... Of course, Delta should not be blamed"
Cons: "plane had to go back to the gate to lose 1500 pounds. cant they calculate this while loading?"
Pros: "Everything was great from the check in process to the de-planing in Detroit. When we checked in at SLC the agent used my last name, which showed me the extra mile Delta staff will go to make the travel with them professional and curious. The flight left on time and when we arrived in Detroit our bags were already there waiting for us. Couldn't have asked for more!"
Cons: "Nothing at all"
Pros: "Pleasant crew. Efficient loading and gate-check."
Cons: "No direction to passengers to put phones on flight mode- i had to request my seat mate to do so. No entertainment. Only mini pretzels served."
Cons: "Seating is too crowded"
Pros: "Clam flight Nice crew"
Cons: "No complaints, completely satisfied!"
Pros: "friendly crew and staff"
Cons: "the unsheltered boarding in snowy and icy weather treacherous for those of us who are not so sure footed"
Pros: "Went really smooth enjoyed"
Cons: "Announcements were difficult to hear. ?static"
Cons: "Spent 90 minutes on the plane before it even took off."
Pros: "The food we had to buy was good."
Cons: "We barely made it in time to sprint all the way to the next gate."
Cons: "They took an hour to get our baggage out in Hailey."
Pros: "Flight was great, no issues"
Pros: "The staff of Dekta were welcoming as well as helpful. The flight was professionally run and I enjoyed it."
Cons: "The auxiliary power went down before we took off. However, the flight captain assured passengers that procedures would be followed to assure our safety. We waited on the plane for 10 minutes and then took off. Thanks to staff for following safety procedures."
Pros: "Very kind folks in the airport and on the flight. That is always the best thing."
Cons: "It was an early morning weekday flight greater than one hour duration and there was no coffee offered on the flight. I would have loved a cup of coffee."
Pros: "Flight was good and actually arrived early. Some turbulence but was handled well."
Cons: "Negative rating only applies to a particular passenger who most likely hadn't showered for a month. I can overlook a lot of things but this was eye watering bad. Other than that, good flight that arrived early at destination."
Cons: "I understand that they can't control the weather, but the ride was so rough that it made me sick and gave me a massive headache."
Pros: "This was my shortest flight for the day, just over 2 hours and it was a bigger plane, had monitors in the seat backs, served drinks and snack."
Cons: "I think entertainment should be free. There should be a charge for wifi, because people can survive without their computer/phone for a few hours. But, if you have already put the monitors on the plane, how much extra money per year would airlines lose by offering a free movie...?"
Pros: "My connection was in the same terminal; food, drinks & restrooms were very close; I was seated in the front row, another very smooth take off & landing."
Cons: "I was told that my flight had been overbooked from SLC to FAT and to check with the ticket agent in SLC for my boarding pass or the possibility of taking a later flight & receiving a voucher. When I did this the woman was quite short with me and quickly said "The flight is not overbooked!" I was not looking for a hand out - just following instructions as I was not able print my boarding pass in advance because the flight was, at that time, overbooked. She was a bit rude. Lastly, the flight attendant was not very attentive- she stood in the front ate food & was reading something on her phone the entire flight after delivering beverages. She suddenly realized we were making our descent and then came back through the cabin. I just thought this odd.."
Pros: "I fly several times a year, delta is my favorite airlines. The staff is always pleasant. A nice touch is the staff and pilot stand by the door and greet the passengers. Appreciate the complimentary refreshments."
Cons: "There isn't anything."
Pros: "Great service at check in and at the gate"
Pros: "Pretzels and drinks."
Cons: "Very poor choices of free entertainment in terms of tv shows and movies. Not many music choices either."
Pros: "The curteous staff."
Cons: "My connecting flight gate in Minnesota to Charlotte was a long distance to get to after departing from Vegas. Appreciated no real layover but with luggage by the time we made it to gate g passengers were already boarding. Almost missed connecting flight. Gate you land at needs to be closer to gate you catch your next plane."
Pros: "Crew was great"
Cons: "Seats were uncomfortable mine didn't recline at all and WiFi wasn't working for entire plane"
Pros: "Bigger seats (old plane)"
Cons: "No USB or charging plugs ( old plane)"
Pros: "Not much room in middle seat. Was stiff after flight not being able to move much"
Cons: "I never got there . They changed my flights"
Cons: "Dirty old plane. Crew not helpful with flying with a lap child. Not impressed"
Pros: "The room on the flight and personnel were kind, friendly, and attentive to your needs"
Cons: "Everything was great!!!!!!"
Pros: "Landed safely at PHL."
Cons: "Flight was 2 1/2 hours late after having to change aircraft following initial boarding."
Pros: "Everything was great. I especially liked the enter active map that showed some towns and lakes we flew over and the speed and elevation of the aircraft."
Cons: "More details on the map, for example, show landforms, mountain ranges, major roadways, rivers, etc."
Pros: "Short flight. We didn’t crash!"
Cons: "My fears of flying would leave!"
Cons: "Bigger snack"
Pros: "Crew was nice and pleasant."
Cons: "Free food options were basic (pretzels or a cookie)."
Pros: "Great stews"
Cons: "Food, 1st class had granola bars. Live tv was advertised, but not available"
Pros: "The Crew was great. Very courteous and respectful."
Cons: "Better communication. Flight was delayed but passengers were not notified right away. We were notified after we were supposed to have boarded already."
Cons: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Cons: "Luggage lost never return"
Pros: "When my original flight out of Roanoke was delayed so much that I was going to miss my connection an employee went above and beyond to find me a different flight to ensure I got home that day."
Cons: "The first AA employee basically told me I was out of luck and there was nothing he could do, which was incorrect and he just didnt want to do everything he could to help me like the other employee eventually did."
Pros: "Booked via JustFly.com and I guess I did not read the fine-print. What seemed like a great deal – $475 USD for an off-peak round trip, LAX-LON-LAX, booked two months in advance – was not much cheaper, once I paid seat assignments and, new one on me, +$100 to check one non-cabin-sized bag each way."
Cons: "Please, don't bait and switch British Airways for American Airlines. I chose to fly BA for a reason, but outbound was AA. I know it's a tough job, tending to 300+ passengers on any trans-Atlantic flight, but AA comfort and courtesy were lacking. It was a different story flying home on my BA 747."
Cons: "It would have been nice to have the individual TVs on every screen given how long the flight was. At this point it seems like most international flights have them so I would have appreciated it here"
Cons: "Old airplane. Upgraded to Business Class. The video system was not working properly, didn’t show images so it was hard to choose a movie or program. The seats are old fashioned, and so are the pods: not as comfortable a flight as on newer planes."
Cons: "Pushy crowd.."
Pros: "Comfort on board, entertainment system"
Cons: "Older plane than on the way to Paris, did not like so much the food (except main course)"
Pros: "Good leg room!"
Pros: "Great passengers and crew"
Pros: "All was good"
Cons: "Flight delayed due to weather issues then compounded by crew issues. Would have been tolerable if they had been upfront about it instead of doing the one hour delay, then another hour, then another hour ad nauseum. More than 3 hours total."
Pros: "Flight was on time, crew were great."
Pros: "Took me from point a to b. Some entertainment options, nothing spectacular."
Cons: "Toilets were dirty."
Pros: "Nice seats. Comfortable. Fast, efficient boarding, but it was a small plane and not nearly full, although full enough that I couldn't have a seat next to my husband."
Cons: "They split up my husband and I. One screen for every 4 rows of seats playing one in-flight movie. Apparently there was WiFi that you could download an app for and watch other stuff, but no good selection at all, and since I had no way to charge my phone, it didn't seem a great idea to waste the battery. Only food for over 4 hours of sitting on the runway and flight was a bag of mini pretzels."
Pros: "Not a thing plans got changed I had back surgery"
Cons: "That my plans got changed"
Cons: "Delayed flight out of Paris caused missed connection in Dallas."
Cons: "Flight was 4 hours delayed"
Pros: "Find America airlines very expensive and then you check on the back charge the sea charge ."
Cons: "Don't know why they would load the plane then to have you wait for 10 minutes 15 minutes why they deal with that mechanical issue."
Pros: "All American Airlines employees were very polite and very efficienct. My travel plans went off without a hitch."
Pros: "AA Dreamliner was awesome"
Cons: "Holding terminal had no food establishments"
Pros: "Smooth flight, barely late."
Cons: "Broken sink, horribly uncomfortable, cramped seats."
Pros: "Assigned seating, snacks, touch screen media feature."
Cons: "Staff could have been more friendly."
Pros: "New aircraft, very comfortable"
Cons: "The Flight Attendants were HORRIBLE. They were rude and dismissive to all passengers, One in particular (Suzette) actually made a passenger sitting next to me cry. I was embarrassed to be an American. It was a nightmare of a flight because of the flight attendants."
Pros: "New Airbus Dreamliner is a nice plane."
Cons: "Not much"
Pros: "Great free Wi-Fi with a variety of movies to watch. Helpful, friendly crew."
Cons: "I was forced to check my carry-on bag because it was too big according to the gate agent. I travel weekly, always carry-on my luggage and I have never been told it needed to be checked. AA had a ticket counter agent that was on a mission because she had a roll away cart parked by the jet way door to collect all the luggage she wouldn't allow on the plane. Very customer unfriendly!"
Pros: "Sea was decent and flight on time wot"
Cons: "Entertainment system ridiculous. Doesn't work on Android or 64 bit Windows. Useless"
Cons: "Walking through TSA in San Diego there is an agent picking people out and telling them there bag is too big to be carried on ( the same carry on bag I've used for years ) and making people go pay to check them. However some people are being allowed to check their bag at the gate for free. No one at the airport working for them had any good customer service skills. Wont fly with them again"
Pros: "Staff was nice. Very full flight."
Cons: "Annoying passengers that are sitting in the rear of the plane putting their luggage in the front bins forcing people in front to go beyond their seats for a bin further back. Screws up the flow of boarding and deboarding."
Cons: "multiple delays from American airline in Madrid and Chicago, not giving me good alternative, not owning the issue"
Cons: "The worst experience I ever had in thirty years of flying. I missed my flight because even though I got to LAX two hours before the flight, I had to wait on the baggage check for two and a half hours. The attendants were texting and talking and not servicing the passengers. When I told American attendants and supervisors that I was going to miss my flight unless they got me through they were clueless and didn't care about me or any of the passengers. The entire American staff were the most disorganized and careless flight personnel I have ever seen. Them they put me on a standby flight, where I was number eight and five minutes later was number eighteen, so I missed that, too. My wife is one of the top Public Relations people in Los Angeles and we both have tweeted and posted on social media extensively about this horrendous experience. I require a full refund from American Airlines for my airfare, and if I don't receive it from you will take you to court. --Eric Red"
Cons: "flight delay"
Pros: "Flight was good."
Cons: "Just getting through immigration in Miami fl."
Cons: "delay's............................. .......................................... ........"
Pros: "Short flight. The crew was nice. The food and entertainment should be Not applicable because it's a short flight - I was not expecting it."
Cons: "Boarding was late, very small carry on compartment - maybe because it's a smaller carrier. A lot of people had there carry on placed in a valet service so it took a while for them to get out because they were waiting for their carry ons."
Pros: "New plane, on time, we'll run"
Cons: "Seats are thin, tight. Arm rests low and not much support. Incomfortable."
Pros: "Crew was as communicative as possible about the delay process. Answered questions and suggested solutions for travelers who were affected by the delay."
Cons: "The maintenance crew delayed the flight by over an hour because they were not able to get a technician to the plane until an hour after the scheduled takeoff time."
Cons: "No yves on the plane like delta. Flight delayed 5hrs"
Cons: "Flight was delayed due to a "computer problem" that was subsequently deemed to be eligible for a paperwork fix."
Pros: "Movies were available to watch."
Cons: "Missed the connection in CLT to BTR even though flight status on AA's website indicated that it was delayed enough so that I could make the connection. Ended up spending the night in a cold-assed airport with minimal comfort. I was already confirmed on this flight and AA knew, or should've known, that I was enroute. Not pleased at all."
Cons: "This flight was operated by American, but sold by Iberia and ticketed by airfare.com. When I tried to reserve a special meal, each party (American, Iberia & airfare.com) said they could not do it, that the other party had to do it. So, in other words, no company took responsibility for my customer satisfaction. So I am ultimately blaming American Airlines accountable since they, not Iberia or airfare.com, contracted with the food service provider at the airport."
Pros: "The crew were very nice and polite."
Cons: "No snack options. Only pretzels. Seat cushion very thin."
Cons: "Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time"."
Pros: "Crew and employees were all great, could not have gone any better."
Cons: "For a three hour flight, entertainment was lacking. The fact that there are ONLY paid options was kind of a slap in the face. Even just providing some radio stations to listen to would have been acceptable as a free option"
Pros: "Timely departure, comfortable airplane, decent food&drink offerings, my baggage arrived on time despite 2 layovers"
Pros: "Boarding was orderly, crew was reasonably nice."
Cons: "Comfort, food and entertainment (extra $$) is very mediocre."
Cons: "My flight out of traverse city was cancelled but I rebooked on a different airlines through united to be able to get to my destination in time for an event that day. It was a long process but I made it and really appreciated all the work the agent on the phone did for me. When I arrived at the airport they had my resvervation but no ticket... luckily we worked it out"
Cons: "I wish I could have gotten more beverage (water) during the flight. Very dry in the cabin but all-in-all, it was a pleasant experience."
Pros: "I was scared until the young man who sat beside me helped me out. He was a military man . ."
Cons: "The bumpy ride! The take off and the landing ..."
Cons: "My luggage took about 30 min, incredibly frustrating. Most airlines have this process figured out, wish United could do the same."
Pros: "I liked the takeoff it was entertaining and fun also I liked the flight crew where every 30 min they would check on us and bring us water and snacks."
Pros: "Flight attendants were very nice. The plane was clean."
Cons: "The economy seats are TOO CLOSE TOGETHER. Attendants NEED to be more aware of the size of carry-on items and the amount each person brings onto the plane. People in the front 10 rows of the plane should not be putting their luggage in the back, taking up space so people in groups 3-5 have space to put their luggage."
Cons: "Luggage over bins should limit one bag per costumer ., passenger broading in group 4-5., space for one bag over their seat. ., and not be penalty because if broading group ,"
Pros: "Everyone was very friendly and a very smooth ride"
Cons: "Everything was excellent"
Cons: "Baggage didn't make next flight"
Pros: "I was immediately guaranteed a later flight which was nice so I did not have to fly standby."
Cons: "Had a mechanical delay that caused me to miss my connection and resulted in a longer than expected layover. Houston is a huge airport and even running to the next gate did not get me to the gate in time to be able to board my connection before having the door closed."
Pros: "Boarding Zones included seats throughout plane so it wasn't so bunched up when putting luggage away."
Cons: "Seats too close together and no TV's"
Pros: "The crew was great. The plan was renovated recently, so it looks and feels like new."
Cons: "No wifi or any entertainment for 3 hours whatsoever"
Cons: "Kayak did not confirm my seat. Was not able to get a flight. Called customer service and they told me to rebook. My card was charged twice. The airplane had faulted hardware. Waited in line for 2 hours to get a different flight. All flights to Phoenix were full. Didn't make the standby list. Couldn't make the rebook flight. Worst day ever Now, No one can give me a refund. mind you I took a day off from work this was a last minute. The reason this trip was so important to me is because my grandma is in the ICU. I hardly ever complain about any customer service experience. Overall to get a hold of customer service is awful."
Pros: "Everything was in time."
Cons: "I got a final boarding call 2 minutes before the time that my boarding pass said boarding g would begin. Despite that we didn't take off any earlier and landed just five minutes before schedule. We then waited on the tarmac for an hour. In the end I spent almost as much time sitting g in a grounded plane as I did flying. This after paying way too much for an economy ticket. Reminded me why I don't fly United"
Cons: "Delay time boarding. Taxi time once landed"
Pros: "The crew was helpful to a family with a girl in a wheelchair."
Cons: "Tray table and windows were dirty. Don't care for the waffle cookie they serve."
Cons: "the older plane. not as much personal space per seat"
Pros: "The person sitting next to me was normal."
Cons: "The space was to small, flying makes me sick, my legs hurt, my back hurt and Didn't offer Dr. Pepper"
Cons: "Hours and comfort was horrible"
Cons: "United airlines plane from SLC to SFO departed 45 minutes late due to maintenance issue. Then the connecting flight from SFO to Bakersfield left 10 minutes early, thus resulting in a small group missing the connection. Spent Father's Day in the airport for 10+ hours to get on the last flight out of SFO to Bakersfield. Customer service was unhelpful and rude until they found out that the issue was at the fault of united Airlines and not external circumstances."
Pros: "Crew was personable. Free wifi entertainment with a good selection of movies broken down by genres as well as Satillite style radio. Plenty of leg and shoulder room: I'm 6'4" & weigh 280 with a 38" waist, so I notice these things"
Cons: "Snack was only a single mouthful of pretzels (note size comment above)."
Pros: "The United App"
Cons: "Downgraded plane that departed 1hr late, horrible turbulence, missed connection because 1hr late departure. Stood in customer service line for 2 hrs in vain because communication was bad. Had to pay an extra $72 for a hotel because my flight was rebooked for the next day."
Pros: "Flight was delayed for 3 hours. They did provide free movies and extra snacks for some passengers."
Cons: "See above."
Pros: "The crew. The booking experience and the check in were all very good to great. I liked the plane on the Houston to cle flight. A 737 I think"
Cons: "The small planes to spend the day in cle to Chicago to slc And the small plane to Houston. Did not eat or use entertainment. No not used answer avail"
Pros: "Nice to have free streaming of entertainment/movies."
Cons: "SLC to Houston couldn't connected to the advertised entertainment even after it was announced. Perhaps it wasn't activated? That said, very friendly crew; on time and comfortable flight."
Pros: "I love to fly! Everyone with United was great. TSA was pleasant as well."
Pros: "There was a wonderful man named Mr. Hanson that helped me tremendously. This was the first time ever to fly and I was tremendously scared. He made my experience wonderdul. I intend to fly more often now. Thank you for hiring someone that loves his job."
Cons: "The seats on the layover flight were over booked. If Mr. Hanson had not of taken care of me on my my flight I would have had a different outcome on flying."
Pros: "On time, boarded quickly, checked my carry on all the way through Tampa for me"
Pros: "Nothing. Due to weather delays, there should have been a much better approach to resolvong the problem. Customer service was horrible"
Pros: "I think i only put this score down only because we were delayed, so it kind of sucked. It however was not completely their fault. this first delay was then we were delayed by the arrival of the president. Can't really do much to help that. :) Most of the crew were wonderful however I encountered a very rude and abrupt crew member at the airport. I was not a fan."
Pros: "Great experience...checked luggage even arrived promptly."
Pros: "Accommodating, T.v's, timely."
Cons: "It was delayed so much I almost missed my connection."
Cons: "The seats don't recline and are too close to the seats in front of you... NO leg room! I will not be taking United again!"
Cons: "Multiple gate changes in Denver. On taxi the crew had a baggage door light and returned to the gate. We as passengers were never informed of anything further until just prior to top of descent into Cody the crew taxied out depart etc from DEN without ever updating pax on anything."
Cons: "Flight was delayed 90 minutes and I barley make my connection"
Pros: "No problems"
Cons: "Flight was an hour delayed and I was never told the reason.. There was no enough of the beverage I wanted to be given just one can of juice.."
Cons: "Terrible seating. No room at all. Never flying with united again aftee this."
Pros: "The single serving waffle was a welcome change from a small, dry cookie."
Pros: "I like that united airlines. They are normally on time and great service."
Cons: "That my flight was delayed from SLC Utah. I was 1 minutes late. Exactly 1 minute late from when boarding closed. they had already given my seat out... In the end I was late to a very important business meeting and may have lowered my chance of getting a raise. Thank you very much United airlines. I can't blame the crew members or the pilot. But I am very disappointed"
Pros: "Had to de-ice and I think the pilot got lost looking for the pad. This added about twenty minutes to the "flight" before take off. Then in LA there was an issue with the plane at our gate this added another hour of tarmac time. I don't like being stuck in plane on the ground that is not moving any longer than I should have to be. There were some balls dropped on this flight. Makes me want to stick with Delta or Southwest."
Pros: "Efficient, & nice crew"
Cons: "Too crowded Most complaints had to do with airport experience. Delays, delays, crowded, too tight with seat placements!"
Pros: "All the crew were great and despite some nasty winds that day the captain did such an amazing job I could hardly notice."