Daily cleaning, installation of cabin HEPA filters
|October||Best time to beat the crowds with an average 2% drop in price.|
|December||Most popular time to fly with an average 7% increase in price.|
Average price round-trip
|$465||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 4h 00m
The cheapest ticket to Illinois from Vancouver Intl found in the last 72 hours was $130 one-way, and $238 round-trip. The most popular route is from Vancouver Intl to Chicago, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $130.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Illinois.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Illinois is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Illinois with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Illinois up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Free movies was great."
Cons: "Missing luggage. Please help"
Pros: "Horrible. Airlane changed Gates at least 5 times. Delayed for hours. Waited more than 1 hour to get our bags at Chicago."
Cons: "See above"
Pros: "On time"
Pros: "The crew was terrific"
Cons: "The long delay was miserable. Although we would rather be on aircraft that was running like it should. We were dead at that point in our journey and the long delay was very difficult."
Pros: "I liked nothing"
Cons: "I didn’t like everything"
Pros: "All good with Alaska and Virgin America"
Pros: "Appreciated the outlet at each seat to easily charge phone/ tablet. Often not enough time seated in airport to allow much charging. Pilot got us to destination almost 30 minutes early, so that was also nice."
Cons: "I absolutely hate having to pay for even the 1st checked bag. 1st bag should fly free; I have to remember to take Southwest whenever possible in the future to avoid that added cost! The baggage fee added $100 to our roundtrip cost, thus making it MORE expensive than my usual others."
Pros: "I have become a major fan of Alaska Airlines. Check In is so easy, the attendants are friendly, the food is worth purchasing (although a bit too spicy for me), the choices of flight times is impressive. I have flown with Alaska three times in the past year and every flight was booked solid. Must be lots of others who feel the same way I do."
Pros: "arrived earlier"
Pros: "On Time, polite staff."
Cons: "Tablets for entertainment for additional cost. THe most significant point is that nobody can hear the announcements when listening to their tablets."
Pros: "Short flight"
Pros: "The staff was friendly and efficient"
Pros: "Pre-check, loaded and landed on time. Great pilot on the way home back to O'Hare. All flight attendants were super to work with...no hassles/problems."
Cons: "No pillows for 6.25 hour flight:("
Pros: "Seats, beer selection, very friendly staff I will be flying again if I get the chance and I never say that anymore about other carriers."
Pros: "On time - baggage claim was quick. Liked the second offer of beverages"
Cons: "USB port hard to find"
Pros: "the flight was so short that nothing mattered but it was still a good flight."
Pros: "On time"
Pros: "Pilot information/anoucements."
Pros: "It's short flight it's ok. Not applicable on entertainment and food"
Pros: "Not much at all really. Getting off the plane was nice."
Cons: "I didn't like being at the airport all day to be within 15 minutes of boarding and all of the sudden the flight was delayed 5+ hours. I could have gotten a hotel for the night again. Then after we get on the flight we have to sit in Seattle for an hour and a half because they had to fuel the plane up and switch crews. Not impressed."
Pros: "Efficient boarding and on time flight-crew was friendly and helpful."
Cons: "Being between two big men, I felt squished in the middle, so I don't know if the seats are smaller than other airlines, or just my situation, but sleeping was pretty much out of the question, as I could barely move."
Pros: "Leg room was good. Seats and airplane was tidy. Provided complimentary snacks and drinks on time Boarding process was fast and easy. Crew service was excellent."
Cons: "for red-eye flights -recliner will be better than normal seats."
Pros: "Very clean, on time, smooth flight. Overall, really great, thanks."
Pros: "Boarding was fast, seats were rather comfortable, the crew was attentive"
Pros: "Boarding was good"
Cons: "I don't particularly care for the cookies they hand out."
Pros: "The flight was fine. Typical of any other airline company."
Cons: "They managed to lose my box of fish on a Direct flight from Anchorage to Chicago. I might be more understanding if I had connecting flights. Unacceptable..."
Pros: "Every airline has the same basic situation to manage. When I fly Alaska, I always feel that everyone who works for Alaska works to do the best that they can and pass it on to their customers. I hope that they continue growing. They would be my first choice to fly everywhere."
Pros: "sat in exit row"
Cons: "no blanket available"
Pros: "Too cold!"
Cons: "I plan to tell all of my friends and family in the Pacific Northwest about the mistreatment I suffered at the hands of Alaska Airlines."
Pros: "The seats are comfortable"
Cons: "I have never been asked to leave a plane. They made some outrageous claims with no real reason. Saying I smelled like acohol so that was reason enough to remove me from the plane. I was happy smiling and talking with other people in the row about families. I gave no reason for them to remove me from the flight. Not one time during boarding or waiting at the gate was I talked to about behavior or anything that might be reasons for removal off the plane. Crappy customer services I don't think they handled this very well at all."
Pros: "Great service from the crew on the flight."
Cons: "Seats didn't recline."
Cons: "For such a long flight at night we weren't offered a pillow to use or blanket and the seats are so small and cramped it was hard to get comfortable.one snack was offered the whole flight and the prices were too expensive to order."
Pros: "Alaska Airlines is great."
Cons: "I didn't realize I didn't pick a seat, so I had to sit in the middle. For a redeye flight, I really wasn't happy that Kayak didn't mention to reserve a seat on Alaska's website or when I checked in to my flight."
Cons: "The longest, bumpiest flight I have ever been on. The fasten seatbelt slight was on all but about 20 minutes of a four-and-a-half-hour flight. I know the crew is not responsible for the weather, but it did not appear that the pilot was trying very hard to find smoother air."
Pros: "Cheap fares, painless boarding, friendly staff and a clean plane"
Cons: "Not very many free entertainment options."
Cons: "Should not have to pay for movies other air line movies are free"
Cons: "Was unfamiliar with Seattle airport .. no one around during the wee hours in the morn when I arrived .. finally saw a worker who directed me to the Alaska airlines gate. Had to take three trains to get there, Not the fault of the airlines, just an annoying experience for me."
Pros: "The crew was very helpful and friendly! The pilot kept us informed and was very friendly as well! The flight was early!"
Cons: "There wasn't really many good options on entertainment. The gogo inflight Internet options are over priced. The free options were very ecclectic in genre but weren't anything too interesting. Also, if they offer tablets at 8$ for a rental it should be free internet and entertainment with access to all of it. Other than that, good flight"
Pros: "There was one nice customer service agent that tried to help me"
Cons: "Canceled flight due to flat tire Missed all connections. Arrival 5 hours late. Not ideal after having major surgery"
Pros: "Customer service, friendliness, comfort. Great staff on this flight in particular, although Alaska clearly hires for this as I always find staff to be helpful, courteous, and friendly."
Cons: "GoGo wireless might be interesting. I have no idea, because there is no way to download the Video app while you are on the plane. How many people know to do that ahead of time?"
Pros: "The well-organized systems at Alaskan Air made for a relaxing trip. From the app (with well-timed in-airport prompts), to the lovely crew, to the amazing way the pilot "made up" time so that we arrived a bit early despite a lengthy runway delay due to another plane's mechanical issue (during which the pilot frequently and kindly gave the passengers updates), I was impressed and satisfied."
Pros: "Everything went great, unlike my trip home, which was not on Alaska! Next time I'll try to stick with Alaska Air both ways!"
Pros: "clean plane - timely - good crew - flight rough but pilot was communicative about it. Arrived on time. could not have been better"
Pros: "I had a wonderful time on board. The crew made feel happy."
Pros: "Alaska was so incredibly helpful and patient! We flew out on December 23, with all of the other holiday travelers. Even though it was busy, the people working the check in were great and were able to move the line quickly. They even helped us to get free bags because we are military. Flight attendants were friendly as well! Will definitely be flying Alaksa again!"
Pros: "If you're flying to Alaska, Alaska Airlines is the best option. The cabin lights were dimmed enough for people to rest, and the flight itself was pretty smooth -- we made good time."
Cons: "I travel quite a bit and it's exhausting to be on the same size plane for this flight as you'd be for a 1-2 hour flight. I had the middle seat falling asleep on my shoulder, the guy in front of me leaned back from take off to landing (literally), and the aisle is so narrow that you get banged into every time someone goes to use the facilities, or even when the flight attendants walk back and forth. It makes for a very long 6.5 hour flight. Alaska Airlines should be the front runner on making travel to Alaska as comfortable and easy as possible, but definitely the worst part of the trip."
Pros: "Kosher snacks! Thank you! Very safe and controlled Covid procedures. Made me feel safe."
Pros: "Very controlled and safe Covid procedures. Outlets and screens at every seat."
Pros: "Felt very clean and so glad they are not selling every seat"
Pros: "great everything!"
Cons: "Not delayed"
Cons: "Got delayed"
Pros: "It was all good glad the last leg of the trip was pleasant."
Pros: "Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!"
Pros: "Nice crew"
Cons: "No leg room for 6’6” person."
Cons: "Small plane, feels cramped"
Cons: "The unfortunate delay prevented me from attending my grandmother’s wake. Fewer delays would be helpful."
Pros: "Crew was friendly"
Cons: "The boarding process was rough and haphazard"
Pros: "The crew did their best to deal with delay."
Cons: "There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home."
Cons: "No sandwiches for sale just snack boxes"
Pros: "The fight was very professionally carried out."
Cons: "The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass."
Pros: "It was ok"
Cons: "Seat the family together"
Pros: "The crew and the comfort plus seat"
Cons: "Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open."
Cons: "Taxied at ORD for 45 minutes waiting for a gate to vacate."
Pros: "The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice"
Cons: "Quicker way to get off plane"
Cons: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."
Pros: "Boarding went smoothly. We were on time. Attendants were excellently friendly and efficient. That is so nice to not have a grumpy flight attendant. Drinks are ridiculously priced, but I wasn't suprised. Great flight."
Pros: "We were traveling with a toddler and infant but put in different row because the tickets were purchased separately. Gate staff promptly put us together and even bumped us up to delta comfort. Was a very pleasant trip. Thanks delta!"
Pros: "Ease of flight"
Pros: "Plane arrived early"
Cons: "They board the front of the plane first, meaning the aisles get clogged up slowing down the process. Also, staff kept insisting pre boarding that more people needed to check their bags because there wasn't enough overhead bin space, but there were plenty of bins not full by take off."
Pros: "Crew was nice and friendly, boarding was fast, on time and overall service was excellent"
Cons: "The plane was small so not a lot of space and didn't offer food other than one beverage"
Pros: "Accident on way to airport, so I showed up to check bags 45 minutes before flight time. They said they couldn't get the bag to the plane..in 45 minutes? So, they put on the next flight... 6 hours later. Said I could fly without the bag... uh, no thanks. They would not look for alternatives without charging me more. Flight attendants were crabby, otherwise everything was fine. I flew British Airways a few months ago. Night and day. Seriously. Delta does not even approach having good service. There was no comparison to British Air--- Delta is not in the same league."
Pros: "Airline stewards were very friendly and pleasant."
Cons: "We booked with Delta, but were put on Air France. Even though we had our boarding passes in hand we had to wait in long, slow line for baggage tags because they would not print from kiosk. There was minimal Air France staff on duty serving thousands of passengers during busy season (July). While the lines grew larger, the staff was reduced from 4 to 2. Another long, slow line for customs, another long slow line for security=Charles De Gaulle airport was awful. We arrived at the airport 4 hours before our departure time and got to our boarding gate with no time to spare."
Pros: "the flight was on time and the staff very helpful"
Cons: "Very uncomfortable, seats did not recline and seats way too close together."
Pros: "Entertainment options weren't bad. Most of the crew was polite other than one flight attendant who seemed ambivalent and unhappy to be there."
Cons: "Three hour+ flight and just one tiny bag of pretzels? And no lemon or lime wedges on the beverage cart? Plus, I have to pay extra for one checked bag. I will only fly Delta if I have to in the future. Subpar airline."
Pros: "What I liked: Sky Priority privilege came with separate luggage check-in queues and early boarding"
Cons: "What I disliked: Seats were too small No beverages or snacks offered No USB or power outlets available Three different groups board before Delta Comfort (e.g. those needing more time, travelers with children, first/business class) Didn't see the value compared to a less expensive main cabin ticket"
Cons: "Flight was delayed substantially. Sat on the plan 40 minutes before taking off after already being 30 minutes delayed."
Pros: "I was notified about the delay via text before I left for the airport, which was nice. I would not have checked my email."
Cons: "Delayed for over 2 hours. I have never flown Delta before this flight and it wasn't a great representation. The flight attendants were nice but I was in a seat near the engine and it was making really weird noises. I fly almost every two weeks, so I'm used to engine noises but this was one of the loudest/most rickety sounding flights I have ever been on.. and I have flown Spirit a few times. It just didn't feel safe. Landing scared me a little too as I have landed in O'Hare countless times and have never flown so low to the highway upon entry. It felt like we were only a couple hundred feet above the cars."
Pros: "Great short trip with an attentive crew."
Cons: "Seats were a bit uncofortable and small compared to previous flights."
Pros: "People are good"
Cons: "Flight delays!"
Cons: "Unnecessary flight cancellation. I had friends taking the same flight at the same time at the same airport from different airlines and they came through for their customers. I received no consolation it assistance with overnight accommodations."
Cons: "The flight attendant looked like she was mad throughout the whole flight"
Pros: "Very informative staff"
Cons: "Was late"
Pros: "We were delayed due to weather and Delta brought a cart of snacks and drinks over to the gate for us."
Cons: "Flight was booked via Princess for a cruise. Flight from Vacoouver to LAX was through Delta partner Westjet. One schedule number and flight number for Delta, a different set of numbers for Westjet. Westjet requires you call them for seat assignment for a fee. Just not smooth!"
Cons: "The comfort seating on this aircraft was not as good as other Deltaflights. No extras or service."
Pros: "Everything went well"
Cons: "I was late from first flight"
Pros: "They got us from A to B without any problems."
Cons: "Efficient to the point of robotic."
Pros: "First time flying DELTA and to New York City. Really liked flying into Marine Terminal for it's smallness and easiness to collect luggage and catch a taxi."
Pros: "great crew!"
Cons: "Delayed without explanation. Otherwise fine"
Cons: "There was some delay in a flight attendant making it to our flight which delayed it 35 minutes."
Pros: "The crew was really nice."
Cons: "It's shocking and disappointing that the plane was completely full. Also, the boarding process was really complicated and confusing."
Cons: "24hrs in advance, the flight was delayed over 6hrs"
Pros: "I enjoyed it"
Cons: "Good overall service"
Cons: "Lost my luggage"
Cons: "I buy a flight ahead of time so I can be back home on time to work, I get it delays can happen, there was already a delay to start off well, turns out the flight is OVERBOOKED & even tho I arrived 3 hours earlier prior my flight I had to wait 9+ hours for another flight. If you don’t have enough seating available don’t sell a ticket that you know doesn’t exist. It’s not the first time it happens with Aeromexico, their airline is HORRIBLE & I didn’t expect with my first experience with Kayak to be just as bad. Never buying a flight through this website ever again nor am I planning to fly with Aeromexico."
Pros: "On time, smooth flight."
Cons: "very uncomfortable and tight seating. Almost impossible to eat with a passenger sitting next to you. No salt, pepper or butter with food. Dried out tasteless, inedible bun served with meal. Cabin crew a little indifferent."
Pros: "Staff was friendly."
Cons: "Food mediocre."
Cons: "They cancelled our flight, sent us to another flight, downgrade included since we had to go in tourist even we pay business. Our original Vancouver flight was also delayed for 3 hours, they could put us in another airline but simply did no d anything even we asked for that. At the end, they did not know hate in México, airport screens si done thing, airiline information was another thing."
Pros: "The flight was on time and I had no issues filight attendants Aeromexico in Guadalajara on either trip."
Cons: "The Customer Service agents at ORD are pretty bad, not knowledgeable and quick to pass on the buck. I was not allowed to bring on an extra package I had with me (pre paid) and was asked to take the package to TSA for approval. TSA approved it but the ticket agent still did not allow me to take it on, now I'm out $45. Also they made me check my carry on because it was slightly larger than the recommended size, even though it fits in their recommend size criteria."
Pros: "On time and comfortable."
Cons: "My fligth was dilay for 2 hours and i got charge a baggeg on a international fligth"
Pros: "Free light meal, drinks, and entertainment."
Cons: "My seat was moved even though i had paid extra for my seat."
Cons: "The lady at Aeromexico was rude and yawned in my face twice. she charged me for my luggage twice and told me to deal with it once I get home"
Cons: "Unable to make flight due to unable to leave the country because they were not getting anyone leave the city and I called to explain situation and nobody could reschedule or give me a refund . The situation was critical and out of my hands. It's unfortunate that I lost the flight and 3 Almost $300. It so sad that no one could help me with this unexpected situation."
Pros: "I was comfortable, it was an all Arround good flight, friend Iiness,."
Cons: "Hard to think what I didn't like, since it's been years since I did not get a nice breakfast in other airlines until I flew on airmexico,and did get one."
Pros: "Nice and smooth flight"
Cons: "It was so hot in the plane. The mother and child next to me were sweating as well I. If the AC was on it would have been a great flight"
Pros: "Everything was excellent except for the treatment in Mexico with aeromexico when registering my luggage, poor customer service."
Cons: "I am not sure if it's something new that you guys changed but on my way back from Guadalajara to Chicago they charged me for my luggage, but when I flew frome chicago to guadalajara they didn't charge me I don't know if it was something that change that I wasn't notified or what but I don't think that was fair that I had to pay without me being notified that there was a change if there was one , other than that everything else went great"
Pros: "The crew onboard were very nice and attentive."
Cons: "At check in, they had me stand in the same line three separate times. Aeromexico personnel were very rude and even threatened me that I would not be able to fly. They were very inflexible and made me feel that they don't need my or anyone else's business. Even the supervisor enforced the rude behavior of the check in staff."
Cons: "Landing was rough but then it is Mexico City"
Pros: "Emelio aranda"
Pros: "There was no entertainment on the plane. It would ne nice if they had wi-fi"
Cons: "Flight was delayed 2 hours due to entire crew not being there. Unacceptable in 2017."
Cons: "We had items stolen from two luggages. The were cell phones and the accessories plus some jewelry. These could have only been know by means of the security scans of the luggage. One item disappeared for a day. None of the other four were tapered with. I have contacted Aeromexico twice by email while in Mexico. The first time I was told someone would contact me and no one did. The second time there was no reply. I asked that some call be on my cell and I have received nothing."
Pros: "Would not let me board. Made me buy another ticket and wait 6 hours for next flight"
Cons: "I'm stuck in this huge airport because the connection time between Mexico City and my next flight to Leon was vastly underestimated. In Vancouver I was assured that one and a half hours would be sufficient but when I saw the line through immigration I realized what a joke that was. That process alone took well over two hours, followed by another hour to pick up my bag, find the correct spot to drop it off again and then re-enter the boarding area. Meanwhile, the shuttle I arranged to pick me up in Leon have one and gone. So, here I sit, exhausted, frustrated and weary, waiting for the next flight, and not knowing how I will get to my destination in the dark hours of the night. I could do with back rub and a shoulder to cry on."
Pros: "Crew very courteous"
Cons: "Delayed for hours, no reason given."
Pros: "Food, movie time, free beer"
Pros: "No complaints"
Pros: "Everything is provided free of charge; food, earphones, etc."
Pros: "Crew was very nice, food was adequate. Smooth flight!"
Cons: "The plane was old and extremely filthy. In flight entertainment was lacking, given the flight was over 3 hours I had expected more options."
Cons: "Older aircraft, tight seats."
Pros: "flight on time, service onboard, flight price"
Pros: "The crew was so friendly the planes are spacious and they give you a free meal and drink the movies and shows make the trip a lot smoother"
Pros: "Loved the movie selections."
Pros: "Great service! Right on time!"
Cons: "Terrible service and an all around terrible airline!!!!!!!!!!"
Pros: "Service, media access. Crew was very kind and friendly. Boarding was well organized by row number."
Cons: "It was a bit too hot during the flight even though I used the overhead fan. Other than that, it was a pleasant ride. Thank you!"
Pros: "The food the service in the airplane."
Cons: "My fly Chicago to Mexico it was two hours late"
Cons: "This is the second time flying with Aeromexico that we have items missing, otherwise stolen. Horrible experience."
Cons: "The crew was so unpolite they did not let me board because apparently i was late and instead of helping me connect with another flight they told me they could not do anything...the crew at the checking was so rude...i missed my flight I will never use this airline again Delta was much better"
Pros: "Most of the Staff was friendly"
Cons: "No wifi, some staff were oblivious of how often they hit you when walking through the plane disturbing you during the flight. I started to think it was intensional. But the other staff were wonderful."
Pros: "We've been flying with Aeromexico most of the time because of their customer service. They're professional, and with a smile. We'd never experience any issues or delays. We also appreciate the fact that we get food which is something you don't get with other airlines."
Cons: "El clima"
Pros: "Wonderful crew Tasty food Quick boarding Clean plane"
Cons: "Limited leg space Baggage everywhere"
Pros: "Movies but was unable to watch due to how rough the flight was made me feel sick"
Cons: "The pilot was going extremely fast to the point were we arrived 25min ahead of time to Chicago landed extremely rough I travel often and this had never been an issue with Aeromexico I usually love everyone from check in to boarding through landing they are all very polite and professional but this time the it was the most roughest flight it was extremely rough plane made me sick and their was no storms or winds"
Pros: "The crew were very professional, I liked the free entertainment system available ( movies, music, etc.), and the meal service was good. AeroMexico gave me the best rates from Chicago to Buenos Aires. The crew kept a good schedule, arriving and departing on time."
Cons: "Nothing to complain about. Everything was perfect!"
Cons: "Rude staff, didn't translate announcements to English, uninformed staff -- when asked questions about the constant delays, had no idea where the plane was, if it was coming, or if the flight would be cancelled. We were at the airport for four hours not knowing the situation or whether we would get new connecting flights that we had missed due to delay. We ended up going on the delayed flight and getting new flights at the next airport because the staff was so uninformed."
Pros: "The crew seemed nice"
Cons: "It is not the airline, I just had screaming kids beside me and behind me for 5 hours"
Pros: "The most efficient boarding process I've ever experienced."
Cons: "The crew seemed to be under a lot of tension and the audio jack to my in-seat monitor didn't work. After mentioning the faulty system to the crew I had to find a new seat by myself and there was no follow up."
Cons: "More than 24 passengers on the flight from LAX to Chicago lost their connection to Venice After we landed in Chicago with 2 hours delays we all run to catch our flight to Venice and we got there 5 minutes after the flight was supposed to leave but was still there instead but we were denied access and send back to customer service"
Pros: "British Airways seats"
Cons: "If we did not arrive at the airport 3hours ahead, and get on an earlier flight we would have missed our connecting flight to England. Do Not book such shoes time between flights because often they are delayed."
Pros: "Quite hospitable On time."
Cons: "The coffee was horrible."
Cons: "3 hours late leaving Dublin, with poor communicstion on the monitors as to gate info. not to mention the lateness."
Cons: "Flight crew was an hour late to the flight, whereas customers were waiting for far longer than that."
Cons: "3 boarding doors less than 50 feet apart with departures leaving within 15 min of each other created a difficult to penetrate gaggle."
Pros: "There is not much to like when you over charge for seats and have staff who don’t accomodate for family to sit together or someone with a disability who needs to use the restroom often to sit on an aisle seat."
Cons: "Staff has horrible attitude. Price for seats and luggage is ridiculous."
Pros: "Flights reached the destination before scheduled arrival"
Cons: "Chicago airport is a mess. It took us about 3 hours from exiting international terminal to domestic We managed to board a flight just before the gate close. Literally running in the airport. I believe there are people who missed the flight"
Pros: "Great entertanment system and nice complimentary drinks including liqour."
Cons: "Seats a little cramped in coach"
Pros: "Best landing I’ve experienced recently!"
Pros: "the Bowing 787 was wonderful"
Cons: "flight had been delay and delay. we are very disappoint because we always think we are fly with British airway, we even went to check in counter of British airway but find out America airline are the solo airline.you guys can't advertized like that."
Pros: "The flight was great. Lots of movies to choose from. Food was pretty good too."
Cons: "They moved our flight around multiple times. We first had a layover in Chicago then through multiple emails and one phone call they just flew us straight to London with no layover. It all worked out it was just stressful not knowing exactly when we were flying out and if we were going to make our connecting flights. It did work out and we did make it."
Pros: "I made it"
Cons: "I had to run for all its worth."
Pros: "Smootm and in early."
Cons: "Not knowing no gratis drinks were served."
Cons: "Flight delays and cancellations."
Pros: "I got there on time and they didn't lose my luggage."
Cons: "The planes are too cramped, costs are too high, staff just love pointing out a carry on isn't a carry on even though it's sold as one and fits in every other airline's definition of one. Boarding process is ridiculous."
Cons: "Legroom was a bit cramped for a tall person"
Cons: "Bought 2 tickets but seats weren’t together poor service"
Cons: "charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!"
Pros: "Should have booked AA instead of BA."
Cons: "AA couldn't find BA reservation. poor integration of services"
Pros: "Flight was on-time and crew was pleasant. This flight had movies available to watch!"
Cons: "Our bags were lost going to Rome for a wedding and our cloths were in the bags for the brides father and sister bridesmade. No updates and the have my phone number and email address. You would think it was 1968 or something! Unacceptable in this day and age of communication! The wedding is in 48 hours and can’t find our bags? All this was explained to the airline in Rome the baggage handlers etc. etc. still nothing. Absolutely amazing and disappointing!"
Pros: "Great service."
Pros: "Fast reliable two thumbs up!!!"
Pros: "One cabin crew went the extra mile for me...rescued a partial dental plate which I had inadvertently tossed in the trash."
Pros: "Good and entertainment"
Cons: "I have short legs so the long flight was uncomfortable. A stop of some sort would helpnif offered"
Pros: "The helpful steward"
Cons: "The bumpy ride"
Pros: "excellent flight. on time and no issues"
Cons: "Although an email was received 3 hours before departure that everything was on schedule, we were told when checking in our whole itinerary had been changed to leave the next day. We had not been contacted and we missed our daughter’s professional basketball game in France. This was the reason we bought the tickets from Kayak to begin with. The cancellations were happening with British Airlines and they were not working with American Airlines to help us out to get to the game on time."
Pros: "Staff and Entertainment"
Cons: "Back row, but someone has to sit there :)"
Pros: "fairly comfortable, crew was helpful"
Cons: "Having to use my phone for entertainment, with no place to plug it in"
Cons: "A passenger caused a delay in security, and as I'm rushing for the gate, the agent closed the door and told me I couldn't board. She then marked me as a no-show, while she was standing right next front of her. I had to spend the next 4 hrs on the phone, trying to get my tickets sorted out. Then, upon arriving at Heathrow,... No luggage. They told me it was still in Chicago. Upon finally receiving my bags, I find them full of sawdust and sand, and several items damaged. I will NEVER fly American Airlines again, and I will highly recommend to my friends and family to avoid them like them plague. Horrible service! Nothing but a run-around and not once did the agents apologise, even after admitting that my problems on this journey were due to a mistake made by one of their agents."
Pros: "There was nothing too bad other than I wasn't able to check in online bc our first leg of the flight was operated by American Airlines. But there wasn't anything that really stood out that would make me want to fly them again other than it was the best price."
Pros: "The crew was very helpful at each stop even though they weren't responsible for the disasters."
Cons: "Initially we thought we were flying with British Airways. We then had to do some digging to realize it was all out of American Airlines. Then we couldn't get proper boarding passes and luggage tags until one of the crew members spent a significant amount of time untangling each leg of our trip so they were in the proper order. We got delayed by 4 hours in Chicago and missed our connection in Manchester. We had another 5 hour wait there. By the time we got to Dublin, our bags didn't also arrive. After almost 24 hours of travel, we arrived but without all of our stuff."
Pros: "Very friendly staff, on time, most of all very comfortable."
Cons: "The Oppurtunity that could improve is the boarding in plane to have passengers board in groups."
Pros: "They were absolutely fantastic on checking on me, food, service, flight in general. Would recommend to anyone!!!"
Pros: "Easy flight, friendly crew."
Cons: "Girl next to me being sick the whole time"
Pros: "I like the comfortable chairs and screen touch screen in the seat in front of me"
Pros: "JAL is customer oriented and it's always a pleasant experience. Unfortunately, though the return trip is also JAL, the cabin crew isn't."
Cons: "The flight was delayed for 2 hours and after seated in the AA plane for 2 hours, the flight was canceled because without pilot?! Changed to a UA plane but after seated in the UA plane 1 hour, the plane needed to be maintenanced. Had been changed to another UA plane. After three times into three planes, arrived Chicago at 3:30am without the checked baggage."
Cons: "Nothing at all"
Pros: "our original flight was cancel due to snow, and we were placed at a hotel and food vouchers were given as well"
Cons: "no head set were passed out making video entertainment useless"
Pros: "Almost half empty cabin made this a very pleasant flight!"
Cons: "Food on AA was mediocre as usual. Edamame salad was nice and fresh for a change. Desserts are now prepackaged wrapping similar to candy bar..."
Cons: "That it got cancelled"
Pros: "It's a good flight but the crew in Mexico City is really bad"
Cons: "Good flight experience, but the front desk in Mexico they are really mean. I request to talk with the manager to give me solutions but the manager was the worst. The manager show lack of experience and he was unable to give me solutions. He give me more problems than good news."
Pros: "Flight was fine"
Cons: "When I arrived at CMI no ticket was issued for my second leg, so I could not use the internal transit bus to at Terminal 5 at ORD ("for ticketed passengers only). I had to exit use the external train (which was delayed) and go through the very slow Terminal 5 security. Almost missed my ORD-LHR flight (arrived at the gate after the official closing time)"
Pros: "Everything was just fine. I liked having my own seat in my own row."
Pros: "Speedy boarding, awesome pilots and crew as always."
Cons: "Was not offered food on the flight even though it was more that 3h:15m. By the time I got to my destination I had not eaten lunch and it was already past dinner. I tried to ask for food but was only offered something to drink, not even a snack (no warm nuts or anything)"
Pros: "Love the individual entertainment & the friendly staff team"
Cons: "check in staff was unable to though tag me luggage onto an onward Emirates flight from Toronto. Not sure if this was a lack of knowledge or limitations of the check in system. Seat options provided at the time showed only middle seats as available all other sets were showing booked or required pay-up premiums...Air Canada's website had a whole host of end seats available...."
Pros: "Everything was perfect"
Pros: "On time, smooth, nice crew."
Cons: "I don't like the fakt you have to pay for food on not so short flight( over 5 hours). Addicionaly, pay machines are apparently old fashion because they only take Visa. I can pay with my Master Card anywhere else in the world but Air Canada."
Pros: "We landed on time."
Cons: "Flight attendant asked if I needed headphones and I said yes,her reply : I need a credit card"
Pros: "I paid a nominal fee to get an exit row. I have a perpetually sore hip and I had a pain-free flight."
Cons: "They didn't have enough room for my carry on so they forced me to hold it on my lap for the entire flight. When I asked if it could be checked, they said no. This was a big safety hazard which shouldn't be overlooked."
Cons: "As per delaying of Cathy Dragon flight, I missed the flight back to Canada. Can you please give me a hand?"
Pros: "Good boarding time, though the passengers were disorganized. It's not air Canada's fault. Even in the snow, we made good time to the destination."
Cons: "There was not enough room for many people's carry on items and staff did not help find space. Most of the passengers would not put their small bags under the seats so passengers with big bags had no choice but to give up foot space completely. Carry on limits should be better enforced."
Pros: "The seats were unbelievably squishy. And the crew was quite rough."
Pros: "Crew was great and offered a second drink service, which seems rare these days. Food was very tasty, even if I had to buy it myself."
Cons: "We started boarding too early and the service crew had not yet completed their tasks. Thus, we were standing in the jetway, not moving, for about ten minutes."
Cons: "Flight was late so I missed my connection. Then my luggage was delayed by five hours behind me. Generally poor service."
Cons: "Spent extra 12 hours at the airport"
Pros: "One Time. A very polite staff!"
Cons: "Finding an overhead luggage compartment was difficult. Some peoples luggage is over sized, and some stow two items."
Pros: "I liked the streaming entertainment I enjoyed the friendliness of the crew I was pleased with the Canada air app allowing check-in and tracking of flight"
Cons: "The comfortability of the flight was poor. Both my wife and I were too uncomfortable to be able to sleep on out more than 9 hour flight. Leg room bad, seats uncomfortable."
Cons: "Not offered earphones"
Pros: "once i got through checking in everything was ok"
Cons: "if i knew the name of the man i talked to at checkin i would make a complaint specifically about him. i lost my passport a few days before coming home and went to the united states consulate where they told me to bring a printed copy of my passport and the united states boarding patrol would let me back into the united states. the man at the checkin didn't want to let me through to even speak to the united states border patrol and told me the consulate was wrong. i almost missed my flight because of his stubborn arrogance. once past him i was able to explain what happened and show what identification I had and everyone was very nice to me."
Cons: "Flight delayed, service with discrimination, pride, specially male crew, this is a really bad flight experience."
Pros: "I sat with my husband by the window."
Cons: "First the plane had a delay for an hour, then additional two more hours of delay because we had to wait for another plane with passengers had to connect to the flight. Once we were boarded, we waited another hour for more passengers with luggage issues. After the plane took off, I was happy that the crews continued to offer us water, then I found out that there was no meal plan for the flight. I was hungry after all the unexpected wait plus the 4.5 hours flight to Chicago. I feel that the airline could offer passengers a meal after all the unexpected delays."
Pros: "I . was impressed with the food and service.over all the whole trip was very good"
Cons: "there was nothing I did not like"
Cons: "The plane was up and down twice when it landfall."
Cons: "Bread dry and no choice . Fresh fruit would be refreshing"
Pros: "Flight attendants were very helpful and nice. I saw some passenger asked a sort of unreasonable request (she wanted to switch chicken to beef after she already had several bites), but our flight attendant dealt with her very well."
Cons: "Air Canada: We didn't have a TV screen. We are suggested to use our cell or tablet to use apps. but I only had cell phone. Selection of movie is so poor. I wanted to watch Japanese movies, as I always catch Japanese movie on the way to there, but the selection of movies was mainly kids movie and not targeted to adults."
Cons: "My tv screen froze and when a meal was served I let the flight attendant know. She said they would reset it. An hour later it hadn't been reset. I turned on my call light. No one ever came. A male flight attendant proceeded to chat with a woman about hockey for a half hour or more and ignored my light. He went away for a bit and came back and chatted some more. For the last 3 plus hours of the flight my screen didn't work."
Pros: "Staff was courteous and professional. Food was not bad. I could never get a coffee, because they are not allowed to serve hot drinks when the seatbelt sign is on, which it was for minor turbulence during both the dinner and snack service. Would have been nice if they came around again after the turbulence ended for those who wanted hot drinks, but this is just a minor complaint."
Pros: "There were some pretty recent movies and some older ones that I remember watching when I was younger. Both options were good."
Cons: "Despite there being both new and older movies, there seemed to be a limited number of movies and shows. I feel like there could have been more, but it might be just me."
Cons: "after wetting half hour in the line they said i didn't pay for my ticket and tell me to parches a new ticket"
Pros: "The flight was smooth and pleasant . The crew is friendly and acoomodating. the fligt back to Edmonton was on time. Boarding was smooth and fast."
Cons: "Flight to Vancouver was delayed for half an hour. It's a good thing I didn't have a connecting flight to catch."
Pros: "The crew was polite and helpful, good entertainment choices."
Cons: "We are retired adults and seated with at least a dozen young children around us, it was so loud. The two year old next to me kicked me off and on the whole flight."
Cons: "When did Air Canada stop providing meals on international flights? It was my first time flying in/out of Newark on Air Canada and was surprised I had to purchase food on an international flight. Chicken noodle soup in a cup was $3, was about the only thing that looked reasonable on the menu."
Pros: "good flight, no issues. Enthusiastic Air Canada rouge staff."
Cons: "Flight was delayed two hours due to maintenance issues"
Pros: "Movie selection was awesome, got to see Spectre"
Cons: "Plane was shaking a lot due to turbulence half an hour before the arriving It caused nausea for me, my SO, and many customers. I personally thought that it was worse than a roller coaster."
Pros: "Entertainment was decent, and one of the crew members was very kind. The others seemed overworked."
Cons: "Flight was delayed two hours for maintenance, which was better than flying with a maintenance problem. Would have appreciated better information/communication about the delay."
Cons: "Not enough workers. Flight crews so stressed that they ignored passengers."
Pros: "Only liked the salads, buns, deserts and drinks."
Cons: "The main courses have too much unusual sauce on the rice and/chicken."
Cons: "I could not check in online for both legs of the flight. Stuck in the middle seat even though I was ready to check in 24 hrs prior."
Pros: "The flight was direct and the food service was good and spaced at timely intervals. The crew was courteous and helpful."
Cons: "Lengthy flights are tiring."
Cons: "Long check in line Having to pay for each piece of luggage Flight delayed 3 hrs Having to buy food Old flight attendant who should be retired Air Canada resembles a LCC. I would avoid having to fly AirCanada within North America if I can with this awful service."
Cons: "The flight attendants are extremely rude. Even when the passengers were sweet to them. In general horrible horrible horrible customer service. For that reason I don't think I'd fly on air canada again."
Pros: "Friendly staff - clean, newer plane."
Cons: "Sound/video system kept rebooting in both of our seats and volume would randomly increase/decrease. Arm rest controls easily bumped (does not seem to be the reason video system was problematic)."
Pros: "Everything went smoothly from beginning to end."
Cons: "It was a packed flight and it felt like I couldn't breath on the flight at times. I was stuck between two very big people."
Pros: "The crew members were fabulous."
Cons: "My luggage did not arrive when I did. I did not see my personal belongings for three days. When the second leg of my journey was cancelled, I was book on a flight with a short connection. Therefore, my luggage remained in Canada while I went on to Japan."
Cons: "It was a United flight and everywhere it said it was Air Canada instead of United. Hopping terminals and running through them last minute is not fun. To top it off the flight got delayed a ton of times and messed up our schedules completely."
Cons: "delayed 2-3 hours in Vancouver so missed connection, had to rent a vehicle to get home. Everytime, United into O'Hare… never again!"
Pros: "Exit seat. Leg room"
Cons: "Breakfast too small. Plane leaked on me during take off and landing. 3 hour delay on plane before take off. Stewardesses ignored people looking for water."
Pros: "Each seat had it's own entertainment station. Where you could watch movies, play games, and listen to music. We received two in flight meals. While they were small, they were still enough."
Cons: "We had a delay to leave. Only an hour so it wasn't so bad. We also had a small delay when it was getting close to landing time. We did two circles to delay before we got there."
Cons: "Departure was late causing one member of group to miss a connecting flight. However, upon arrival a new boarding pass for the next flight was already waiting."
Airlines flying from Vancouver Intl to Illinois have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights