|Avg. Flight Duration||2h 17m|
|Flights Arrive in||London Heathrow|
|Flights Depart from||Vienna Intl|
|Airlines||Austrian Airlines, Brussels Airlines|
Pros: The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time.
Cons: I don't remember anything about the food.
Cons: When I was boarding all representatives was very unfriendly and I would say they were rude.
Pros: Seat ok typical. Non busy flight lots of room
Cons: Food was poor
Pros: Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight.
Cons: The food. It was okay.
Pros: The crew was not very unhelpful & hardly accommodating, not helpful at all. I have never met such a cold hearted airline crew, so unthankful & not trying to help customer. They kept rolling their eyes & speaking like I was a dirt. I will NEVER fly this airline & I will make sure everyone knows.
Cons: Came early to counter & my passport expires August 9th, so they refuse to help me & did not let me go on board even though I had approval from Jordanian country to fly there. Austerian ticket crew & supervisor did not want even to check the pass through to board with permission. The WORSE airline!!!
Pros: Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job.
Pros: Seats were fairly comfortable with decent leg room.
Cons: My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it.
Pros: Very good service! Friendly and happy staff!
Cons: The food; I didn't like the sandwich and the snacks
Cons: poor customer service.
Cons: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.
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