Find cheap flights from Vietnam to Tucson

Find cheap flights from Vietnam to Tucson

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Boston (BOS)
Tucson
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Top 5 airlines serving Vietnam to Tucson

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,475 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Cons: "More variety of movies"

Pros: "My seat"
Cons: "Time check in maybe earlier."

Pros: "Flight went well and was on time. 2nd best experience for economy seat."

Pros: "The crew and food was amazing, with ample entertainment selections."
Cons: "Seats. For some unknown reason, JAL uses different seats on this 787-8 flight from NRT-SAN that's 2-3 inches less in pitch than all of their other planes. This was not comfortable on a 9-hour+ flight. The flight attendants also woke us up everytime food was served so we could recline up seats."

Pros: "I was on board with my 4 months old baby. The crew was so kind, they helps me a lot."
Cons: "N/A"

Cons: "Wider arm rests"

Pros: "All of the crews were polite and friendly, and the food was tasty."
Cons: "If there're more variety of movies, that would be great."

Pros: "Everything was great"
Cons: "Lower the price"

Pros: "Smooth ride"

Pros: "Service was excellent"
Cons: "Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane"

Cons: "Almost missed my flight - they could not locate me as a ticketed passenger"

Pros: "Spoke english"

Pros: "Nothing"
Cons: "."

Cons: "angled flat seats."

Pros: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
Cons: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."

Pros: "Great service Timely departure and arrival. JAL is really punctual"

Pros: "Comfortable business class seat. Flight was on time. That’s what I wanted."

Pros: "Flight time was not bad, not too long"
Cons: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."

Pros: "The drink which call Kiwi which taste was so nice."

Pros: "Wonderful crew!"

Pros: "Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes."
Cons: "They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it."

Cons: "We had to wait until check in to sit together."

Pros: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Cons: "Can't really say anything bad! It was great!"

Pros: "All their employees were very polite and it definitely stood out."
Cons: "Coffee just didn’t taste good to me. But they had wine, so not a big deal!"

Pros: "Quick local Flight. Left and arrived on time."

Pros: "Nice flight, right on time."

Pros: "Movie choices"
Cons: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"

Pros: "The food on this flight was horrible. Big disappointment. Usually, the food on Japan Airlines is wonderful. However, on this flight, the food was a crab/mayo sandwich with yogurt. However, the service was wonderful, as always."

Pros: "JAL work ethics are what the Japanese excel at, so there's not much to complain about."
Cons: "The same as most other airlines, the seat width and pitch has been getting smaller. Even with seat by the aisle, my elbow sometimes bumped inadvertently a wayward flight attendant."

Pros: "All was efficient but no standout"
Cons: "Nothing was bad enough to mention this column"

Pros: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Cons: "They every bad customer service, I never seen before"

Pros: "Clean :)"

Pros: "Seats were comfortable and plenty of leg room. Food is much better than US airlines and so as the service! Will fly JAL from now on."

Pros: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Cons: "The seats were small. But then again, I think that would have been a complaint for all airplanes."

Pros: "Service"
Cons: "Nothing"

Cons: "Didnt realize that Veg Meal, i needed to explicitly request while checking in. ended having bread butter and deserts"

Pros: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Cons: "nothing really"

Pros: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."

Pros: "The service was excellent and the staff friendly. Service was fast and staff friendly."
Cons: "Small leg room."

Pros: "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
Cons: "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."

Pros: "Food and beverages service .very pleasant attendants..economy tough on 11 hr flight..fee seemed reasonable though. .ovreally nice experience"
Cons: "11 hr flight"

Pros: "Soft chair."
Cons: "The stewardess was been chatting with the passenger the whole time and she called everyone a "darling." You have to pay for your snack and there are no entetainment. But like I said...I don't care because it's only a short flight. What I care is the flight being delayed."

Pros: "excellent seat space and excellent in-flight service."

Cons: "Great"

Cons: "Great"

Pros: "The flight was smooth boarding and sailing with excellent service."

Pros: "There was a huge check-in line but it went quickly because they had 8-10 ticket agents with luggage 'helpers' for the agents. Of course there was a problem with my reservation that they had never seen before which manifested itself by them not being able to print my boarding pass. They called Tokyo and were told that they had never seen my problem before either. Anyway, the ticketing supervisor stayed with me for 45 minutes until they could over come the problem. I would be a rich man if I had a nickel for every 'So-sorry' I got that day."

Pros: "Attentive staff, decent food, good choice of entertainment."

Pros: "Everyone was professional and very friendly at the same time."

Pros: "The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink."
Cons: "More variety of options for the vegan meals..."

Pros: "Great experience all together"

Pros: "Crew was amazing, food was filling & plentiful."
Cons: "Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight."

Pros: "The crew"
Cons: "The seats were substantially more cramped than the other flight."

Pros: "Crew was great. Economy premium was definitely worth the extra cost"
Cons: "I wish the flight wasn't 13 hours haha"

Pros: "Crew - excellent service orientation"
Cons: "No storage space for small personal items like phone, magazine etc International Food choice very limited size of seats small"

Cons: "Flying with ANA is awesome, the stewardesses are very nice!"

Cons: "ANA changed my selected aisle seat to middle one without explanation. It never happens when I fly with United."

Pros: "I liked how much leg room we had. I also liked the movie selection and the food."
Cons: "It would have been nice to have water more frequently during the flight."

Pros: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."

Cons: "Enjoy the free money, cause I didn't go on my flight. Work had me cancel my vacation a month ago. I tried to cancel, but it wouldn't let me. I tried cancelling through the insurance I purchased on it and they said they couldn't either (even though cancellation was covered in full)."

Pros: "Overall it was a great experience. I enjoyed the food, the flight attendants were very nice, and I enjoyed the amenities as well."
Cons: "The flight back was amazing. The trip from Chicago to PHILIPPINES was good as well, though the plane was real small on the way to Manila."

Pros: "The seat was nice"
Cons: "Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol."

Pros: "It was alright."
Cons: "Prepare to wake up with neck pain."

Pros: "Friendly crew, delicious meals, comfortable seats. Would fly no other airline to Japan."

Pros: "Service is Stellar"
Cons: "Business class seats were a bit old"

Pros: "Service and food were great."
Cons: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."

Cons: "The seat in this airplane was downright uncomfortable."

Pros: "Great service"
Cons: "Interior show signs of aging"

Pros: "free movies"
Cons: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."

Pros: "The plane was very clean. Staff was very polite and helpful. Foodoffering was very good."

Cons: "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."

Pros: "The friendliness of the crews and the cleanliness of the rest rooms."
Cons: "The delay before taking off."

Pros: "They made a special dessart for my niece and her husband for their honeymoon trip."
Cons: "Not realky."

Pros: "Good experience. Crew are kind and friendly!"

Pros: "The stewardess constantly walked the aisle looking to assist the passengers...no disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."

Cons: "Food"

Pros: "Very friendly staff, happy to explain and let us try the lemonade drink"
Cons: "would have preferred more asian food options"

Cons: "Well, I have the fear of buying ANA air tickets because the previous one, it was United instead. Horrible horrible horrible"

Cons: "Unorganized. No info to transfer from ANA to united code share partner. United staff unhelpful. Had to go back and forth to multiple counters at least three times."

Pros: "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."

Cons: "No foot rest=back pain"

Pros: "Wish there was more movies in English"

Pros: "Good staff, good service, good entertainment"
Cons: "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."

Pros: "the food, service, and efficiency"
Cons: "The really long layovers"

Pros: "The flight attendants treat passengers as valued guests. The check-in clerk gave me an exit row with extra leg room without me requesting it and without charge. Average time that you need to be at security ahead of your domestic flight = 15 minutes! As with everything in Japan, flight left on time."
Cons: "The connection time of 1.5 hours with my flight to Canada was a bit short. I had time to get through security at Narita, find the right gate, visit the facilities, and buy a bottle of water and that's all."

Pros: "I appreciated the fact that mostly everyone is bilingual there. It helped tremendously because I don't know Japanese."

Pros: "The middle seats were seperated, so I had my own arm rests"

Pros: "The flight got me home."
Cons: "I don't like that I had to gate check my carry on because the overhead bins were too small but it wan't a big deal."

Cons: "The crew was very polite, the best that I have ever seen . I noticed this polite behavior in all Japanese service people in Japan too. Very gracious, It is in their culture. The only problem for me in such a long trip it was that the chairs couldn't move back for a more relaxed position, but overall it was very good ."

Pros: "Friendly and attentive flight attendants. The food were decent. The snacks through the flight were very good."
Cons: "The limited entertainment. Some of the Japanese TV drama doesnt have English substitle."

Pros: "service and comfort in Premium economy"
Cons: "ANA's food quality went down so much. Its basically as bad as united meals. Very sad."

Cons: "There was turbulence at the beginning of the flight so we couldn't get the snack that we ordered. When the turbulence died down, the flight attendants did not bother to complete the food service for snacks or drinks ordered. I had to get up and ask twice. They were not present much at all in BUSINESS CLASS. So that's why I rated the experience as poor. The international food choices are poor. They do not taste good. I think I have to stop flying ANA. Kisha"

Pros: "overall clean and comfortable, service is great"

Pros: "The staff were polite and highly professional. It was an enjoyable flight."

Cons: "I understand it was only an hour flight but I would've appreciated a snack of some sort"

Pros: "n/a"
Cons: "The captain failed to update the passengers and crew of significant change in flight path and delay. The flight flew off course for almost 30 minutes, while the flight attendants required everyone to remain seated due to supposed turbulence. We felt no turbulence for almost 25 mins. No update was given to passengers while we flew far off course. I motioned to the flight attendant, who was seated due to turbulence warning, to ask why we were off-course, but she could not get up. Many passengers were pointing to the flight path animation, to point out that we were flying straight north, instead of southeast. The flight attendant then called the captain for an update, and then the captain finally made an announcement about weather delays around shanghai."

Pros: "the crew was friendly and efficient."
Cons: "The controls on the seat were hard to work. The seat itself was old-style. The food was not appetizing. I didn't use the entertainment system."

Pros: "Service and food was great, the price of the flight was good and overall, the flight was pretty smooth."
Cons: "Can't think of anything negative."

Pros: "Courteous crew good food and choice for entertainment"
Cons: "Would appreciate better seats"

Pros: "The crew was very friendly and it was a day fast flight."
Cons: "No back of seat entertainment."

Cons: "Flight was cancelled and rebooking was poorly handled. Might get bumped from rebooked flight as well."

Pros: "Don’t wait to much"

Cons: "Check carefully! Our flights were changed and the first was only ten min difference so didn’t think anything of it but when we went to check in they said we would probably miss our connection. The problem was not the time but they changed GATES were really far apart. Was resolved but kind of a hassl"

Pros: "I liked the crew."
Cons: "I didn’t appreciate the women at the boarding counter. She had a very bad attitude and was not approachable."

Pros: "Crew was great especially Fawn. Best flight attendant I’ve had."

Cons: "Delayed 4 hours at LAX and even though we made it to the gate to fly out on our connecting flight they had given our tickets away and booked us on a flight 5 hrs later. They told us our bags would be transferred. They werent and now both my daughter and i are starting out a dream vacation with no l"

Pros: "Every one but the gate agent at Detroit going to Seattle at 7:40 loading time on 4-11-19. She was mean and curt and would not get my seat corrected I had to sprint for at least a mile to even make it. We landed the same time they were boarding"
Cons: "The attendants on the Detroit to Seattle flight suggested I go talk to the gate agent to get my seat corrected. They said the flight was not full. So I did. To be greeted again by the mean agent you told me to take my rear and get it on the plane that the attendants didn’t know anything"

Cons: "Leg room on modern aircraft seems to get smaller and smaller"

Pros: "Everything went well."
Cons: "Friendlier faces. Seats that work better. Was clear on the reclining operation"

Pros: "room and services"
Cons: "can't think of anything"

Cons: "Boarding the plane was a hassle as well as delays to Clean up and fix seat belts. Very u coordinated crew as well no one paying attention to what one was doing."

Pros: "The flight crew were really polite and helpful."

Cons: "Had problems with wheelchair in Paris at the boarding gate. I was supposed to pre board and I was the last person on the flight."

Pros: "Plenty of room and friendly service was refreshing for such a long flight"

Cons: "No will fi"

Pros: "Quick flight"
Cons: "Delayed and then arrived at airport and sat on tarmac for too long waiting for clearance to go to gate"

Pros: "I like the fact that entertainment and technology is always good."
Cons: "Boarding is always a horrible experience. I never know what zone is boarding. Your agents at the gates are overwhelmed with so many things."

Cons: "Full flight. We weren’t able to chose our seats and were put in middle seats in different rows."

Pros: "The flight attendants were terrific. The food was marginal in business class"

Pros: "Quick and easy."

Pros: "The bag service"
Cons: "The flight delays"

Pros: "I like the efficiency of the boarding process & the courtesy of the crew."
Cons: "Small overhead bins. No entertainment facilities on the seats. Although I wasn't expecting a movie for an hour-and-a-half flight, at least the airplane should have amenities to provide music so that passengers bringing their own headphones can listen to some music."

Pros: "We arrived early, great flight."
Cons: "We had to wait at customs about 30 minutes because we were early!"

Pros: "1000s of movies and shows to watch. Plenty of overhead bin storage. Alcohol beverage service included. Crew was great."
Cons: "Baked chicken dinner was gross."

Cons: "The person next to me was taking up half of my seat."

Pros: "Smooth and on time boarding,early arrival, comfortable flight."

Cons: "To be clear, I do not have an issue with overweight people. That being said, I was put in an extremely uncomforatable position on this flight. My seatmate was a woman who easily weighed 400 pounds without the slightest exageration and was 5'7 at best. She carried all of her weight in her midsection and behind, which was truly uncomforatable for us both. As she attempted to squeeze into the aisle seat it became apparent that with the armrest down it was not going to happen. She raised the armrest and finally maneuvered into her seat and part of mine also. Not only was her bottom in my seat but her stomach was resting on my entire right leg. It felt like a toddler was sitting on my lap. This was beyond uncomfortable and embarrassing for us both as it was clear that she knew how intrusive this was and kept apologizing. My leg went to sleep after about 15 minutes so I asked to be let out. I approached the flight attendent and requested that my seat be changed to which she responded that the flight was full. I know it wasn't because I could see an empty seat about four rows in front of me. Finally I sat back down but every 15 minutes or so she would get uncomforatable and get up to stretch. The first time it was a welcomed break, until she came back and flopped in her seat with so much force that it felt like someone had ran and jumped in my lap. This occurred 4 or 5 times during the flight. I am not sure what the policy is for obese passengers, but it should be relooked. As a passenger I should not be put in a position to address another passengers weight. I also should not have to pay for a seat and only get to use 2/3 of it. Lastly, no one should ever be allowed to put their body parts on top of another persons lap and that be considered ok."

Pros: "The most humorous and professional flight attendants that I can remember on any flight. The ladies were friendly and efficient, but th male attendants were the same, but quite humorous! And at ten o'clock at night, after a long day, that made the flight relaxing and "fun.""
Cons: "Nothing, great ride!"

Pros: "Flight was on time. And faster. I really enjoyed it."

Pros: "Boarding super excellent! Also: Best landing I've ever experienced! Props to the pilot!!"

Pros: "I loved his pilot. His take of and landing were so smooth. I wish I could request him and his co-pilot for every trip I take. The flight attendants served and did not hang around and harass you like some do. They were efficient."

Pros: "Friendly staff and onetime aircraft"
Cons: "Nothing in perticular"

Cons: "No trash bag in my seat for puking or bubblegum"

Pros: "Everything"
Cons: "Not enough entertainment choices"

Pros: "Great crew presentation of safety and other announcements, friendly anf courteous, except..."
Cons: "crew seemed to arbitrarily decide not to serve anything on the flight. Announced the flight was too short to serve anything, so they didn't even try. I've flown this hop many times and have never heard this excuse."

Cons: "Arrived at my destination almost two hours after the initial arrival time"

Cons: "Aircraft was smelling bad! Hygiene is the key"

Pros: "I would like the airline service to do more for our veterans. Especially the 100% disabled veterans"
Cons: "Seats not comfortable enough"

Pros: "It was as fast!!"
Cons: "Nothing was offered, my bag was checked at the door but no big deal"

Cons: "I purchased my tickets about 5 weeks before my trip and got to the airport 2 hrs prior. I recieved no seat assignment, just a boarding pass that said request seat. So I requested a seat. Then the people were rude and told me to come back, so I did about 45 min later and asked again, they were rude again and said come back later. The third time I got s seat assigned but again, they were very rude. Won't fly delta again."

Cons: "No entertainment - just a long boring flight. Should have some sort of entertainment for the longer flights."

Pros: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Cons: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"

Pros: "Organized and smooth"

Pros: "I liked that from China to Seattle on the flight itself they took very good care of us making sure we were all comfortable, hydrated and well fed."
Cons: "The Shanghai airport did not open luggage drop off until 3hours before my flight when I was told it would open 5 hours prior, as well as tried to get me to leave to rent a hotel for the night as my layover was a few hours, then delayed Seattle boarding for over 45 minutes, once we were on the plane we were then told we were number 25 to leave therefore leaving us another hour and a half of a delay."

Pros: "Seats in Delta Comfort section were quite nice. Flight attendants were extremely nice, attentive and helpful. The sandwich I purchased was tasty and a pretty good value for airline/airport food."

Pros: "The speediness if the crew to get the flight boarded and in the air, entire process form boarding to unboarding was about an hour."
Cons: "Plane was loud and very stuffy, but the flight being so shore made it managable, overall good flight."

Pros: "Helpful, efficient crew. Upgraded coach seat with extra legroom was comfortable. Wish all coach seats were like that."
Cons: "The cabin was freezing. Sound for movies not clear, made understanding the dialogue difficult."

Pros: "The crew was really nice"
Cons: "I paid for comfort seat. First it had part of the door that stood in the way. Secondly, what is even worst is that other people could seat in the comfort seats after the doors were closed without paying it!!!! Next time delta will not have my money!!!!"

Pros: "It was only a 30 minute flight."

Pros: "Short, sweet and great crew."
Cons: "Nothing."

Pros: "Excellent American Airlines crew the purser Lisa was very welcoming and helpful and attentive during the flight. Seamless!"
Cons: "Nothing."

Pros: "Nothing"
Cons: "God knows how long we sat in the plane on the tarmac. I fell asleep! Totally missed my tour at the Airplane boneyard as a consequence. Way to go AA. You truly suck!"

Cons: "Americans lack of competence caused me to miss this floght"

Cons: "I already complained about the lateness of airlines. So it all still stands"

Pros: "Nothing."
Cons: "You could have been on time. You could be accountable. You ruined my wife’s 40th birthday by failing to fulfill you’re end of the deal."

Pros: "Nothing"
Cons: "Foot room. Baggage room. Entertainment. Service"

Pros: "On time departure and early arrival. Crew was great."

Cons: "Free movies lagged and got stuck on wifi. Gave up watching one."

Cons: "The flight attendants were very polite. Both of us are blind, and they told us the information we needed – how far away is the nearest exit row. Otherwise they treated us like everyone else!"

Pros: "Crew fine. Plane ok. Legroom better than usual."
Cons: "Re-routed mid flight and forced delays. AA has been awful all holiday weekend."

Pros: "On board crew was great!"
Cons: "Be on time! Flight was initially delayed 2 hours, supposedly for weather, but other airlines were flying to same location with no problems. Delay caused me to be rescheduled on 3 hour later flight. When I landed, initial connecting flight was boarding so was able to run to gate and get on anyway."

Pros: "I hated the whole experience"
Cons: "I’ve never flown American Airlines and the flight was on time."

Pros: "The entertainment center in the headrests"
Cons: "Switch planes and make that the one that flies between Phoenix and Orlando...the entertainment cent on the shirt flight with 3 kids was better suited for the long flight"

Cons: "salt free option for snacks; flight could have not been delayed but that’s not the flight crew’s fault. winds at sfo caused us to delay our takeoff"

Pros: "The crew was great! The ride was smooth and the plane looked brand new!"

Pros: "Overall decent, standard AA experience."
Cons: "If you’re used to Main Cabin Extra, you get easily tricked by the red trimmed seats. The gentleman in front of us was. Also, Tucson airport baggage delivery was D- as usual. Slow and only partial regard for priority tags."

Cons: "I am glad I am still alive"

Pros: "Loved the interactive headrest system. Games, movies and more. Kept me so busy that the trip seemed like minutes instead of hours. Very comfortable seats!!"
Cons: "Tight squeeze down the aisle and heaven forbid you drop something while seated because you pretty much had to put your head on you neighbors lap to get it."

Pros: "A comedy of errors that really wasn't funny. My poor elderly parents are exhausted by what should have been an easy non-stop flight in good weather."
Cons: "The service and equipment problems."

Pros: "Crew was good."
Cons: "Plane needs updated or put out of service. Uncomfortable for international flights. Monitors were few and broken in the main cabin."

Cons: "How can a plane be this cold?? I travel all the time, but I have never experienced this. It seemed like there was a general temp control - apart from the air vents. I had on a sweatshirt and by the end of the flight was sitting on my hands! Couple that with the “I don’t care” attitude of the flight crew, and I was counting the minutes to landing. Definitely not the AA that I’ve given my business to."

Pros: "On time with no delays"

Pros: "The staff tried all they could to move things along"
Cons: "The congestion at the gate, and the staff’s frustration dealing with the people who weren’t listening caused some of the problems. This plane took about twice as long as it should have to get everyone into their seats. I don’t know why. Maybe it was a lot of people who’ve never flown before. The rollaboard bags always are a problem. There was plenty of room in the overheads."

Pros: "Nothing"
Cons: "Terrible parking, had to book a later flight an extra 75.00 for my bag."

Cons: "No entertainment, nor food"

Cons: "Food, connecting flight long time waiting"

Pros: "The flight itself was fine"
Cons: "I bought the tickets together, but was informed at the ticket counter that i had only purchased tickets—not boarding passes. Boarding passes needed to be purchased by paying extra if my husband and I wanted to sit next to each other. I tried calling the customer service line through kayak and waited on hold for a long time with no indication of wait time. When the gate agent arrived, we asked and were moved to seats next to each other right away. The ticket agent at initial check in was very abrasive and non-solution oriented. if what she was saying was true— that we only paid for tickets and had to pay extra for boarding passes together— that was never made clear during the booking process. It’s unlikely I’ll use kayak again unless I know for sure what I’m buying."

Pros: "Everything"
Cons: "Nothing"

Pros: "Flight was smooth. Service was perfect"
Cons: "Boarding process is horrible, too many groups, not logical at all."

Pros: "Today's trip.was ontime with a great crew. A big turnaround from our last trip."
Cons: "Zip"

Pros: "The crew was nice"
Cons: "It felt like flying low cost, no entertainment, they had screens in the center but I couldn’t see it cause I was sitting by the window, and no choice of what to watch."

Pros: "Got to my destination..."
Cons: "Seat was tiny. Felt crammed in there. I'm just 6ft tall, but couldn't even use the headrest...it was a back rest. No individual inflight entertainment on a 3 hour flight? I've had screens in front of me for hour long flights. Left 30 minutes late with no indication as to why. Just one of the most uncomfortable flights I've had in a long time."

Pros: "mas de media hora en la pista y 15 minutos mas para desembarcar"

Cons: "Tsa is very unorganized and extremely rude."

Pros: "This leg from PHX to TUC, the AA staff did GREAT. They held the last flight for about 10 of us (the last one of the night). Were pleasant and professional."

Pros: "Finally had power outlets. 1 for 3. First class crew great."
Cons: "Didn't honor priority luggage tags. Small seats for 1st class."

Pros: "Airport expansion"
Cons: "Due to construction traffic is a problem but still manageable"

Cons: "The 3 hours delay and your workers giving the same speech " the plane is on its way" and then to make thing worst your Airlines looses my bag"

Pros: "The crew was great"

Cons: "Unexpected layover in maine. Worst and oldest planes I have ever flown in. Absolutely no entertainment options or Internet from Amsterdam to san francisco!"

Pros: "Once I managed to get to my connecting terminal which was an adventure in itself, the original plane we were to fly on was having maintenance issues. The ground crew worked quickly to get a different plane and moved us to an adjoining terminal."
Cons: "LAX. The airport is just a pain with long lines for everything, although staff try very hard to help you get where you need to be"

Pros: "Leg room Kind stewards"
Cons: "No gluten free meal options"

Pros: "Nothing"
Cons: "Flight cancelled. Thanks, Obama."

Pros: "After missing my flight and zero empathy from AA employee who reassigned a new ticket - I was given 3 new times and an explanation that no pilots were there yet. Flight was short and painless -- but the scheduling was totally frustrating."

Pros: "Timeliness"
Cons: "Nothing"

Cons: "Flight delayed, poor communication by AA on status of flight."

Cons: "Two hour delay"

Cons: "Never made it there because of delays"

Cons: "The flight was delayed 4 hours. The person in the counter would not tell us what's going on. They would say in 10 minutes the flight is leaving. That way we were 4 hours waiting. Nonetheless, we were waiting in the gate and the personal change the flight information for another flight and no body told us why. When we went to see in the big screens with all the flights. which was the new gate for the flight it kept saying the same gate. When I went to ask what's going on the person in the counter was very rude."

Pros: "Value"
Cons: "Seats were uncomfortable"

Cons: "They lost one of our parties luggage. How do two bags make it to the destination, and one not??"

Cons: "Three hour delay"

Cons: "Quick and easy. Great crew."

Pros: "Seat was terrible. Crew excellent"
Cons: "Don't overbook flight. No inflight media service, no free wifi - These should come with ticket price"

Cons: "WiFi rarely worked and I paid almost $30 for it"

Cons: "1 flight attendant was very rude & had a poor attitude. Ruined the entire flight."

Pros: "Didn’t make this flight."
Cons: "Didn’t make this flight."

Cons: "Not having videos on plane in seat sucked! Mediocre over priced Food"

Pros: "Timeliness of boarding and flight."
Cons: "I was disappointed to fly United instead of ANA. I couldn’t check in online and didn’t know the details of the flight. I went to Terminal 5 in O’Hare and had to rush to Terminal 1. At ANA counter they told me the flight was operated by United. Not a pleasant start of my travel experience."

Cons: "Single-handedly some of the most uncomfortable seats I’ve ever sat in. I’m not sure if there’s any cushion but my rear end was killing me after 2 1/2 hours."

Cons: "Flight delayed over 2 hours & little done to compensate travelers. No in-seat entertainment on a 2.5+ hour flight. I expect this from a budget airline, not United."

Cons: "Small old plane without any entertainment."

Pros: "Absolutely nothing."
Cons: "Getting in so late the rental car offices were closed"

Pros: "They find an option though TPE as I missed my connection in SFO."
Cons: "Had a middle seat while I need a window to sleep in the plane. Was wasted on arrival."

Pros: "Flight was on time; no delays; great crew! Really clear day - could see the ground the entire way between Denver and Grand Rapids. Thanks for great flights - both to and from GR/Denver/Santa Barbara!"
Cons: "As previously noted."

Pros: "Nothing"
Cons: "The seats were super close , I felt like a sardine . My legs were cramped and it hurts so bad. The WiFi didn’t work as good as it was supposed to. They gave us a little bag of mixed snacks as if we were toddlers. $425 spent on a flight to be treated like that ? Never again"

Pros: "No delays, nice personnel and food pas OK but a little pricy."
Cons: "Internet costing 8$ for an hour is way overpriced, no leg room, seats not really comfy, no meals provided during an 8 hour flight."

Cons: "At the plane door, the crew had me check a carry-on bag, saying they had no more room in the plane. When we got off the plane, others were pulling two and three items out of the overhead storage compartment."

Pros: "The boarding was the smoothest part of the entire experience."
Cons: "The delay for mechanical issues was not well communicated, caused a two hour delay. No one could give an estimated time for delay, the first message said we were going to be put back in the waiting area and reboard once the issue was fixed and the next said it was a personal choice. During reboarding the miscommunication between the flight attendants was obvious because customers were asked for their tickets and almost interrogated if they were in the wrong seat."

Pros: "Spacious seating, quickly boarded. Friendly crew"
Cons: "No entertainment, no food, snacks were really stingy."

Pros: "At least we didn't crash and die"
Cons: "I've flown with United before, and I've only had nothing but trouble. Decided to give them one last try, since their flights were a few bucks cheaper. Big mistake. They canceled my return flight last minute, and scheduled a new one over 24 hours later. Thus causing me to have to book a hotel last minute, as well as now being AWOL, since my Leave paperwork only lasted until my return date. Had to explain to the chief why I won't be at formation. I'm saving myself the trouble and never flying united again, even if I have to spend more money. United isn't even reimbursing me for the hotel. They basically told me to go f**k myself and file a complaint. They can eat a d**k."

Pros: "I MISSED IT BECAUSE UNITED DELAYED MY FLIGHT"
Cons: "UNITED DELAYED MY FLIGHT TO SAN FRANCISCO SO I HAVE NO IDEA."

Pros: "good entertainment through the united app"

Pros: "I didn't not make to my flight on time because I didn't know I need yo check in a day ahead but luckily there was another flight leaving over an hour and a staff was able change the flight for me without charging a fee. that was very nice. My seat was on three roll seats and there was another person was same roll and we share other seat and strength our legs."
Cons: "In flight movies did not work."

Pros: "It's so fast excellent"

Pros: "Being up in the sky so cool."
Cons: "Na"

Cons: "Don't lie to customers and tell us there is a 10 minutes delay, when we can all see that the plane we're supposed to leave on hasn't even arrived yet. Give us honest delay times so that we can make choices about using the bathroom, getting a bite to eat or stretching our legs."

Pros: "Planes are old as dirt. Flight attendants were unfriendly and unaccommodating and finally, there was a 2.5 hour world wide data transfer systems failure on the last leg of my trip. Have a 12 hour day of surgery followed by appointments. Thank you United. Your airline is a joke and I'm ditching your stupid mileage credit card. I'd rather purchase magazines with my miles than fly with you ever again."
Cons: "Absolutely nothing."

Pros: "Everything was smooth. No delays and no mean customers or workers"

Pros: "They were kind enough to hold the flight as it was the only one today to Tucson!!"

Pros: "My son was under 18 and was flying alone. He missed flight because boarding was complete and he was 5 min late. His next flight was delayed and he didn't get back to Tucson untill 9 p.m. I, parent did not get to escort child to the gate because my pass did not have fast pass stamp. Very poor experience and airport staff was not helpful."

Pros: "The crew were nice and even if they were stressed didn't show it one bit."
Cons: "With a flight based out of Denver, I'd have expected you to be a LITTLE more prepared for the inclement weather, and not be delayed over 12 hours with thousands of other people."

Pros: "Crew professional, a little bag of snacks and one cup of beverage so nothing outstanding, but then again nothing substandard than anyone else does nowadays. This flight arrived and departed right on time, as all of United flights did for me and right near Thanksgiving travel time too."
Cons: "Nothing."

Cons: "Both domestic flights got cancelled. I lost the first day of my vacation and had to miss an extra day of work on the way home."

Cons: "A baggage cart rammed the plane, which damaged something which could not be repaired there at the gate. New, delayed, flight had smaller capacity than the original flight, and I was bumped off the flight. Did not get to my destination until 24 hours later."

Pros: "The only thing that was enjoyable was the economy plus seat that I was in."
Cons: "On the flight from Tucson to Houston we experienced United's personal entertainment where you could use your iPad to watch movies. On the reverse flight, this flight that I'm reviewing, this amenity was not offered. As far as boring goes, the TSA in Houston was rude in the boarding sign said pre-boarding only so we were waiting and I almost missed the flight because the sign never changed."

Pros: "The flight took off on time and landed early. Well done in the flight deck!"
Cons: "The quality of the food served (in economy) on this flght was far below what is normaly expect from United (which isn't much!). If this is United's new meal service for trans-Pacific flights then Delta may be a better option for future "cattle class" flights... The flight was fully booked in all classes. The flight attendants were lazy, at best, and I seriously question their training and competence. I travel this route on a regular basis, every three months, and I've never experienced such poor quality of service from United."

Pros: "Positive crew made even requests for seat changes happy moments. Even got us there 10 minutes early,"

Pros: "Flight was nice, clean and crew was friendly."
Cons: "Food was pathetic, entertainment system was old, no independent entertainment system on board, aircraft looked outdated."

Pros: "Arriving 6 hours late"
Cons: "Talking to filth in the Dulles International Airport"

Pros: "Crew was friendly and got us to our destination safely."
Cons: "Flight was delayed and boarding gate changed."

Pros: "The flight crew was very friendly and polite. Brought the drink cart around a couple times to make sure everyone was satisfied beverage wise."
Cons: "With it being a smaller plane there wasn't a whole lot of room for a 6'3" guy to sit comfortably for a long stretch. Although understandable for the size of plane it was my only dislike of the flight so overall a very good job."

Pros: "Very smooth from boarding to landing"

Pros: "I was comfortable and I didn't die."
Cons: "N/A"

Pros: "Polite crew"
Cons: "Stinky plane"

Pros: "Communication between crew and passengers"

Pros: "I like how I made it to my destination even after a huge blizzard in Denver."
Cons: "We were really delayed while on the air plane and the seats were not as comfortable as before. I understand that the delay is not the crews fault but actually DIA, but it was my least favorite part of the trip because it made me late to an appointment in Tucson."

Cons: "Flight was delayed multiple timess"

Pros: "Nice terminal"
Cons: "Late on all flights, staff bored and unconcerned in San Francisco. United is off my carrier list for future travel."

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