Find cheap flights from Virginia to Huntsville

Pros: "On time, service was good"
Cons: "Food, I can't understand why the main course has such a poor taste and looks like it was eaten before."

Cons: "WiFi"

Pros: "The crew was beautiful and very hospitable and friendly. Loved the movies on board and snacks."
Cons: "Nothing, Delta is the best!"

Pros: "Crew was great"
Cons: "All was great"

Cons: "Equipment used has seen better days. Seemed to have difficulty starting engines and aircraft had loud squealing hydraulic pump noises not typically encountered when flying the 717. A little disconcerting."

Pros: "The crew was amazing! They were helpful and professional. Made the flight wonderful. Our stewardess, Brenda Joyce, has great energy. My daughters and I were taking a trip to honor my husband who recently passed and she was phenomenal at keeping our spirits up."
Cons: "Better snacks."

Cons: "More leg room."

Pros: "For me the boarding was of fast"
Cons: "The food"

Cons: "Issues with connecting flights so had to sit in different place, seat was broken"

Pros: "Delta Premium Economy (or whatever it's called) is definitely a step up. Food is pretty good and seats leave more room, so you don't feel crunched."
Cons: "First seat (no chance to put thngs underneath seat in front) MUST have a real space (as even economy generally has). There was a small pouch that would fit almost nothing. Staff was poor. Never a smile or friendliness from flight attendant and no help when asked."

Cons: "We experienced a one hour ground delay at Sea-Tac which was unrelated to our airline. The pilot kept the passengers informed with timely updates, and we finally departed about when the pilot predicted we'd get away."

Cons: "Unacceptable delays"

Cons: "Quick 30 minute flight"

Pros: "The crew really took care of us. You could tell they care."
Cons: "I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great."

Cons: "There was no food or entertainment. There was a problem with the seat of the person in front of me. He couldn't keep his seat straight and his head was in my lap throughout the flight."

Pros: "Ease of boarding and deboarding"
Cons: "The flight was delayed (naturally) so the crew was rushed and inattentive. No pre-flight beverages in first class, and then no follow up service once aloft unless you asked. Makes me wonder why I’m paying extra for mediocre service."

Cons: "Ac not working properly. Hot."

Pros: "Comfortable seat for a short trip."

Pros: "Great entertainment, nice leg room!"
Cons: "Food was a disgrace - very low standards. Ate only snacks through the entire flight"

Cons: "Seats very tight!"

Pros: "Courteous flight attendants"
Cons: "Nothing"

Pros: "Movies"
Cons: "Everything else"

Cons: "Always delays in between transfers from Mexico City"

Pros: "Delta is professional and safe. The best fares ever."
Cons: "Lack of food/snack choices. Seem like a shortage on ice."

Pros: "Me atendieron muy bien , tuve un excelente viaje"
Cons: "Nada"

Cons: "Loud annoying flight attendants. On the plane, off the plane. Terrible delays"

Pros: "drink carts came around twice"
Cons: "Even though there were sunchips available, they were not giving them out to everyone. Only the people that paid up in coach got the sun chips. The rest of us got these sad bag of pretzels and cheesey snacks. So sad. Why wouldn't Delta offer the same snacks to everyone? Seems like such a small additional cost compared to such an offensive action. The money you save is certainly lost in bad publicity."

Pros: "Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s."
Cons: "for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight."

Pros: "The plane was on time, the crew was friendly, no delays, landing was fine. In fact we actually made it a little before the time that we were scheduled. Since the flight was so short, I did not have any food."
Cons: "The seats were a little small."

Pros: "Excelent service"

Pros: "Flight attendant Gillian Awesome. Crew was fun and made my kids first flight great."

Pros: "Excellent leg room. Comfy seat"
Cons: "Seat couldn't recline back. Was a little uncomfortable for a long flight. Chair had crumbs on it before I sat down-it was easily wiped away meaning no one had cleaned the chairs or looked at them beforehand. Absolutely freezing. Wearing long socks and boots and my feet still felt frozen by the end."

Pros: "We had the best flight attendant ever! Her name was Sharon on Eandeavor / Delta Cnx, and she made the experience the best flight I've experienced. Thanks Sharon for being awesome!"
Cons: "window seat in back didn't have window"

Pros: "Nothing worst flight I've ever had."
Cons: "Everything Delta was so poor quality!!! The flight attendants were not helpful."

Pros: "Crew was good. Flight was early."
Cons: "Poor booking experience."

Pros: "How can airlines help screaming children?"
Cons: "Screaming child on plane for 30 minutes have me a headache- perhaps flight attendants could offer something like coloring books or stickers to help in the future. When I got too baggage claim the baggage claim not listed. Ticket agents declined to help, so I was walking all over try g to find which claim area to go to which was frustrating."

Pros: "Flight attrndants on delta are mostly ok-- but there are several with bad attitudes who cannot communicate They will just point at things and mumble incoherently with incomplete sentences They will not turn there hips when walking down the aisle to avoid hitting people & they"
Cons: "Flight attendants are miserable"

Pros: "Boarding went smoothly. No delays were encountered. Everyone behaved themselves.no"
Cons: "Only problem was I couldn't get connected to the wi-GI."

Cons: "Boarding wasn't very prompt, but went smoothly once it began."

Cons: "I was sitting in the middle seat between two very big (fat) people and it was uncomfortable."

Pros: "Free tv"

Pros: "The agent on my departure flight at the ATL airport was amazing, boarding was quick, the flight attendants were great! I had an overall great experience."
Cons: "Turbulence was pretty bad both flights."

Pros: "Getting to ATL"
Cons: "We boarded, they closed the door, told us to turn our phones off, acted like we were leaving, then informed us we had an hour delay. The flight attendants remarked that they couldn't hold us hostage and could get off if we want. The whole thing wasn't done properly."

Pros: "Everything was great"
Cons: "Lost luggage,, will be delivered to our house"

Pros: "Very nice Flight Crew from Detroit to Las Vegas!!"
Cons: "The ground crew (in Detroit) were unfriendly and rude. I asked two simply which line I should be in, the First lady just ignored me, the second gentleman rudely told me where to stand. They were not terribly busy at the time and I politely asked as I was unsure which line to be in. The flight attendants (only from ORF to Detroit) also were unfriendly with an attitude. Just simple stuff. I asked for extra ice, she thought I said no ice. Simple mistake, no big deal but when I explained that I actually wanted extra ice she was perturbed!"

Pros: "The flights were all on time, in fact a bit early. The crew was very helpful, both on the ground and in the air. They were courteous and not patronizing."
Cons: "Offer more healthy choices for food. Give larger amounts of beverages particularly water."

Pros: "Crew was helpful, plane was clean and food is decent"
Cons: "Have to request wheelchair service twice as the receiving staff handing the wheelchair to another company for departure staff. Only one counter handles wheelchair request at each leg. They are so strict with liquids that all baby foods had to put in a separate bin and we had to go to another security point for clearance. It took 2.5 hours to go through all that, that is with wheelchair priority! Boarding was horrible at the gate."

Cons: "My father passed away so I had to get a quick flight, and I paid 800 bucks to go from Atlanta to Detroit. It wasn't until I got to the airport and check the departures board that I thought I could've got the same flight from Southwest for 340. I didn't even think to check other airlines. I called Delta afterwords but they couldn't help. So although I like Delta, don't make them your automatic go to airline because you may pay."

Pros: "Clean, modern plane, friendly crew, great service"
Cons: "I liked it all!"

Pros: "Reasonably comfortable, quick flight."
Cons: "Missed connections due to late flights - twice."

Cons: "I wasn't able to board with bags so I had to change flight I paid class upgrade and never received refund"

Pros: "All 4 legs of our flight were right on time, and the planes appeared to be clean."
Cons: "Paying first class fare buys a couple of additional inches of space, but nothing more. There's nothing really first class about it."

Pros: "The crew was amazing. It would be nice to be informed that although beverage service is suspended, you can still request drinks that are available. I had to find this on the website and didn't get anything by a tiny water bottle for both of my 3+ hour flights."
Cons: "I understand main cabin isn't supposed to be as upscale as 1st class, but it would do well if the seats were a bit more comfortable and the headrest was softer, it feels like a lump or sack of potatoes. Very stiff and hard. Also, having enough arm room would be nice so you're not fighting the person next to you for space on the armrest."

Pros: "Flight was slightly delayed (20 min). However, boarding was quick."
Cons: "The flight was full so no option to distance."

Cons: "No food"

Pros: "I paid $118 for an extra legroom seat (D26) which then turned into a pass through for passengers to cut across to the other side to use the lavatory. This happened throughout the flight, hence took away the comfort I paid for and needed on this long flight."
Cons: "The food. I mean who makes this stuff?"

Pros: "Crew were friendly"
Cons: "Delayed 3 hours for maintenance. Changed gates 3 times. Not well organized"

Pros: "Easy boarding process, friendly crew member and smooth flight"
Cons: "The flight was delayed which impacted our connecting flight."

Pros: "One flight attendant who was on a plane not scheduled for this flight (much smaller plane than scheduled) so lots of people left behind. Don't know her name but she had the best personality and really took care of a lot of people not happy being late of stuffed into a very small plane."
Cons: "Delays happen but DCA is a pretty big hub not to have a big enough plane to get passengers on board who are already delays. You had to pay $700 vouchers to a whole bunch of folks so whatever profit was possible went to vouchers instead."

Cons: "The crew, the whole experience,"

Cons: "Flight was delayed for no reason given. Flight attendant touched my baby without asking if it was ok. Too many announcements over the speaker. 20 min one trying to sell us a credit card was ridicoluolously long. It was also after an ad for it on the video screen."

Pros: "Crew was kind and attentive"
Cons: "Flight delayed 3 hours and sat on tarmac in nyc for 45 minutes"

Pros: "The boarding process was not complicated and my moved along in an orderly fashion."
Cons: "Make the seats more comfortable! Especially on long fights where the risk of blood clots are higher."

Cons: "Cramped seating and illogical boarding process"

Pros: "Excellent seats and early arrival"
Cons: "Lack of food choices or entertainment"

Cons: "The lack of leg room was wild. I’m under six feet tall and my knee caps were in the spinal column of the man sitting in front of me."

Pros: "Military boards with first class."
Cons: "It was very warm on plane. Sat on tarmac for 30 min with no explanation. Flight attendant said she didn’t have any head phones but the. I saw another one with head phones later in the flight."

Pros: "We got there."
Cons: "Long delay. We were worried we would miss our connection and we had to dash to catch our next flight."

Pros: "Absolutely nothing"
Cons: "Everything"

Pros: "ontime easy boarding comfortable and quiet"
Cons: "no gluten/dairy free items"

Pros: "Pilot did well on rainy flight"
Cons: "Only pretzels for snack"

Pros: "Crew was efficient and cordial"
Cons: "Overhead bins are small so they take rolling luggages down. Would have been good to know ahead of time d/t fragile items in carry-on"

Pros: "Crew was wonderful"
Cons: "Not getting service even SW served on 45 min flight"

Pros: "Fast friendly service. From the security line to the friendly employees at AA. It was simple and fast."

Pros: "Finally getting my Bud Light"
Cons: "The inflexibility if crew about changing into empty seats at same price range. Gate attendant not allowing my to carry my purse on beats had to hide it."

Pros: "The plane was late but from that point everything was fine."
Cons: "Nothing"

Cons: "N/a"

Pros: "The flight was not filled with passengers, so a number of passengers had a whole row of three seats in the Dreamliner to sleep on."

Pros: "The flight crew was very nice."
Cons: "Small, ol, uncomfortable plane."

Cons: "did not use the flight. The flight was delayed and I would have missed the connection, so AA switched me to other flights."

Pros: "No big crowds trying to board. Everyone had room for their items in the over head. Love the one seat by itself. Very short flight but the one steward still served beverages and cookies."

Pros: "Our flight crew was very nice."
Cons: "it was a short flight, no food or drinks."

Pros: "Crew were great. Seats were comfortable."
Cons: "Plane didn't have in-seat entertainment. Very hard to watch movies on small central screens. Movies were really old."

Pros: "Everything was fine"
Cons: "The trip was good"

Cons: "3 to 4 hour early flight should have chargers on the plane."

Pros: "Easy to change the flight to another time of the day."
Cons: "Very good. Service. They try to bring customers ‘ convenience."

Pros: "Horrible hospitality. The flight was initially delayed for computer issues which understandably happens. However, we were later switch to another plane 4 hr later, boarded, de iced, taxied, then notified he flight was cancelled at 1 am because the crew hit their maximum work time. We were de-boarded. There was no organization to get vouchers passed out. The hotel ran out of rooms for passengers. The whole trip was 16 hrs delayed and no customer service provided."

Pros: "On time flight, as comfortable as can be hoped for."
Cons: "This flight was on time, but Dallas to Huntsville is frequently delayed. Also, the airplane is often quite old-appearing on the interior."

Pros: "The crew were very kind and helpful, going above what was needed!"

Pros: "Service"
Cons: "Nothing"

Pros: "Very nice crew Very smooth flight On time!"
Cons: "They didn’t have coffee or tea, but them announced that in the beginning. No WiFi. Also announced."

Cons: "Too many delays"

Pros: "Their Miami weather recovery of service during stressful & tragic times."

Cons: "Check in staff was unprepared for volume of people. When asking an American Airlines agent if I could use the priority check in because I had priority seating I was told no. I was informed by a customer going that way that I indeed could. When I got in line for the priority check in, the agent looked over and very loudly said that I was in the wrong check in area. Given the volume at which it was said to me I felt embarrassed, and was upset at the fact that I then had to respond that I indeed was in the correct location."

Pros: "My flight was very good and I had no issues.I was very surprised how smooth everything went and I will be use kayak again."
Cons: "There was nothing to dislike.I will use kayak again I know that much"

Pros: "Flight crew kept us advised of the weather situation (thunderstorms/turbulence). Did a good job of finding a route that was fairly smooth. Overall very pleasant flight and crew."
Cons: "It's an MD-80. Need old cigarette-lighter style plug to be able to charge anything. No inflight entertainment unless you use snail-speed Go-Go internet service."

Pros: "The plane was brand new and the crew were very nice. Entertainment system was well-done with good selection of movies. Even unedited movies!! Great."
Cons: "The plane was delayed for a half hour before it was marked as "delayed" and then it was delayed another half hour. If I had known it was going to be an hour late I would've been able to eat a proper dinner. They seemed to be out of every normal drink on the drink cart."

Pros: "Excellent service and very friendly; thanks!"

Pros: "I got to my flight with ease, my flight was on time and the pilot did an excellent job of taking off and a picture perfect landing . The attendants were quick to respond to my needs, ( I needed some trash thrown away and I had a request for coffee)"
Cons: "More space in coach. If there was a larger person next to me it would have been a different review"

Pros: "There were delays beyond the pilot or crews control and they handled the situation in a very courteous and respectful way, much appreciated."

Pros: "Very pleasant and accommodating."

Cons: "Was late"

Cons: "Flight departure could have been on time"

Pros: "The crew WAS amazing. The seating was a little tight, but ok."
Cons: "For a flight over two hours, a snack would have been nice."

Pros: "Boarding and meal"
Cons: "Service in first class and the heavy turbulence could of reached a warning from the pilot"

Cons: "Seats are very small, could be bigger and more comfortable"

Pros: "ANA Chicago to Tokyo was so awesome. Crew is super courteous and polite. Food is good even economy class. Good headphones were already in front of the seats. ANA is the one that you want to fly!"

Cons: "Plane delayed to gate from hangar for mechanical. Flight never took off b/c the mechanical issues couldn’t be resolved; no other planes available. My trip postponed a full day, causing me to lose $500. Really poor to arrive at an airport before 6am and not fly for another 24hrs."

Cons: "delayed. missed my connector and had to rebook to a later flight"

Cons: "Flight was so delayed we would have missed our connection and been stranded in DC overnight, so we had to push all our reservations back and missed a full day of our vacation."

Pros: "nothing"
Cons: "everything started when we tryed to check in online for our flights with Lufthansa, when we got some errors saying that our flights does not exist. NO Emails, not calls, no messages, no voice mesagges left by the company! -called the client service, located in Philipine apparently, the lady confirms that all our flights were canceled (3), then she hangs off the phone. -called the second time, another lady is rebooking me on a different flight, but she informs me that my husband is not on the same reservation as me, so basically he is in another flight. Eventualy she is changing his reservation as well and puts him on the same flight as me. -waiting for the confirmation email, of course the reservation is just for me, no husband anywere. -called the third time, a nice canadian gentelman informs us that the second flights was canceled so he will redirect us via NJ instead of Washington. -we are rushing to the Richmond airport to catch the NY flight, at the counter they let us know that this flights was canceled and we are back on the DC flight. -when ready to board in the DC flight they are announcing the this flights is delayed from 1:30 pm to 7:30 pm due to weather conditions. -waiting in the line to be rebooked in another flight, after 3 h of waiting they decide they can fly to DC at 4:45 pm, with about 15 people on board."

Pros: "The flight going to Newark was cancelled due to the weather. The service person was prompt to changed our flight to Washington, DC."
Cons: "Due to staffing problems the flight going to DC left Richmond 1.5 hours late. The plane left at 4pm and our connecting flight to Rome was starting boarding at 425pm. It was very stressful. I can understand changes due to weather but there is no excuse when it comes to staffing."

Pros: "Boarding was seamless"
Cons: "Planes were older and tight."

Cons: "2 hour delay"

Cons: "Personnel were unhelpful and not forthcoming! Very inconvenient with trying to reschedule to the next day! Felt as if no one really cared if we got there or not! No vouchers were offered for hotels or food!"

Pros: "nothing"
Cons: "United horrible customer service"

Pros: "Courtesy and smiling faces"
Cons: "So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful. Absolutely no leg room. Much less than most major airlines."

Pros: "Left on tarmac for 20 minutes prior to takeoff. Late flying into IAD with no guidance from crew or ground crew with very short time to catch next flight. With no info, felt abandoned."
Cons: "Lack of info from United crew."

Pros: "The crew was very professional."
Cons: "Nothing, good flight and no problems."

Pros: "We were early getting into the Springs."
Cons: "Nothing"

Pros: "Short flight so little to complain about."
Cons: "Average seats, no in flight entertainment or beverage service"

Pros: "Flight was re booked and we got seats on the next flight"
Cons: "Flight was delayed and the plane was waved off from the runway when it landed in EWR"

Cons: "I did not like sitting on the runway for 40 minutes I did not like to have to run to catch the next flight I'm 63 years old I do you dont like to run to the next plane"

Pros: "Free directv because of the delays"
Cons: "Flight delayed an hour and a half"

Pros: "I liked the staff on the DELTA flight I was transferred onto."
Cons: "United flight was delayed by 2 hours unitially, and eventually by 5 hours. Transfer to Delta flight was acceptable but deposited me at the wrong airport! A lot of money and inconvenience and delay after that to get to my destination. And no compensation offered for that!"

Pros: "Relatively, on time."
Cons: "The seats were hardest, most uncomfortable airline seats yet. No padding whatso ever. They now have 4 boarding classes plus the 'special' folks. If you drag your bag to the gate , which slows down boarding, you get it checked for free, if you check it yourself at the counter you get to pay 25$ ... Since older people generally do not want to be carrying luggage up the 'stairs and through the Chicago airport', it means they get to pay extra! I think it is age discrimination that all the airlines are doing. Only the young can fly the cheapest."

Pros: "Staff was courteous and professional. I had a layover and the connection was short but thankfully the staff was helpful. I will continue to do business with united."

Pros: "The pilot had an excellent landing in adverse conditiions"
Cons: "The in-flight concessions were extremely poor. The staff were impolite and inconsiderate"

Cons: "We arrived early and then sat on tarmac for so long we were technically late.."

Pros: "Eazy flight"

Pros: "The kindness of the crew, was having a panic attack.They calmed me down with a smile an plenty of water.Thanks"
Cons: "I would have liked more nuts ,"

Cons: "Flights were significanly delayed that resulted in missing connecting flights. During my return trip I ran to make my connecting flight just barely on time and once boarded we sat on the plan for an hour before taking off. Flight to get to Richmond on united was a major problem. I work up with a notification that my flight time had been moved up 2.5 hours ( a problem as I live 2.5 hours away from the airport) I called and they said it was a mistake that I was good to take the origional flight. A few hours later I get a phone call from united asking if I could be at the airport 2.5 hours early. I said unfortunately no because I had already spoken to someone from united and they had reassumed me that the origional flight was still good. She then said if I couldn't make it early it was no problem. So I get to the airport at the origional time after speaking to two different agents who told me this was ok to find the plane delayed and causing me to miss my missed connection."

Pros: "Flight was early and smooth"
Cons: "Stewardess acted like she hated her job."

Cons: "The fact that only one cup of coffee with 2 creamer was the maximum I was allowed. She was no friendly at al"

Pros: "Very nice"

Cons: "Both of my flights either did not have a working faucet or water to wash your hands in the restroom. On my outbound flight, no water would come out of the faucet. On my return flight, there was a large sticky note on the faucet indicating that it dd not work and a few sani-wipes in a box in the sink. Very disappointing."

Cons: "Flight was delayed 2 hours from Manchester, which would have made me miss my connecting flight to MIA"

Cons: "Whers my bag!?!?!"

Cons: "United rerouted us and added another leg to our trip. We never flew Richmond to Denver. We ended up going Richmond -> Chicago -> Denver -> Santa Barbara. This caused us to miss a post-wedding brunch with family that we're only able to see about once every three years. All this after changing our flight out to the east coast the day of the flight (my 8:55pm flight was changed to 5:23pm, and I was notified after 3pm - meaning I had to run out of work early, costing me money, run home to pack, and rush to the airport, only to wait 3 hours for a now delayed flight). The also added another leg to that trip as well (at 3pm, day of). This was a red-eye flight and the last thing we wanted to do was get on and off the plane all night. I will not be flying with United after this trip."

Pros: "Our flight went smoothly and we left on time. The crew was friendly and we had no delays this time around."
Cons: "The boarding took a long time and the coffee on the flight is the worst I've ever head. I feel like United gives the bare minimum when it comes to the customers and doesn't really make an effort to do more than that."

Pros: "Comfortable seats and awesome crew"
Cons: "No wifi or any entertainment"

Pros: "The flight crew and flight was perfectly smooth and crew was very nice and appologetic about the delay etc. even gave me a separate snack due to food allergy."
Cons: "Delays are never fun and unfortunately our flight was delayed, but more importantly the pre-boarding staff and crew were rediculously rude. They yelled at one lady bc she didn't speak English. They were stressed I am sure with delays and working the gate that has like 5 flights leaving at once, but they could be a bit better at their job by being polite to us the customers! They were so frazzled bc of what was going on that they acted like it was our fault, which of course it isn't! Additionally, our flight was overbooked by 6 people! And had standby of 4 and the staff kept announcing they were going to kick 6 people off and we wouldn't know until we were boarding and it was going to be by whoever paid the lowest price per ticket which btw is not the policy. The United policy says that it goes by class of ticket, which probably goes hand in hand, but hey really need to get thier staff on board with the policies. It makes you feel pretty crappy sitting there waiting to see if just bc you bought your ticket on a Tuesday at a good rate that you are not going to make it home to see your family! And the people making the announcements could be a bit more chipper also, we the customers didn't overbook the flight and we surely do not want to miss said flight so don't announce over PA system in threatening way bc United is trying to make more money by overbooking flights! This might never be read, but I hope that kayak can pass along this information to the Dullus United team to try and make the flights more enjoyable in the future"

Pros: "I like that I was put on another plane and went from Richmond to Chicago. It was a very small plane but mine was overbooked."

Pros: "The pretzel snacks had flavoring added"
Cons: "My seat didn't recline My arm rest wouldn't raise My flight was delayed for hours There wasn't another available flight I could switch to I lost a whole day of work from getting in at 1:00 AM"

Cons: "when i purchased my flight ut was for 6am. After paying for my tickets my flight time was changed to 9am. Then 24 hours prior to my flight it wad changed to 11am due to technical difficulties. This caused me to have to take a later flight out of Chicago O'Hare."

Pros: "Not much"
Cons: "We wont ever fly United again."

Pros: "Convenient, cheap, best route"
Cons: "Incredibly uncomfortable seats on the express jets - we joked that we need to bring stadium cushions next time. For a full day of traveling, I would consider a more expensive route with another airline than tolerating the hard seating they offer."

Cons: "Had to sit on runway for over 2 hours causing me to miss connecting flight in Chicago. Then no more flights to Little Rock so had to spend the nite in airport very uncomfortable!! Kept changing gate numbers causing me to walk all over airport while having severe knee pain!! Very upsetting and painful"

Pros: "The entertainment on the app for movies is pretty cool but everything else sucks!!!"
Cons: "Never never never ontime. I can't trust your flights to get me where I need to go. 3 weeks in a row your 5:20pm out of Richmond, VA was late due to waiting on an aircraft. How can that be? You didn't fix the problem the first time? I won't be flying United unless something changes. You lost a customer for life"