Find cheap flights from Virginia to Pereira

Cons: "Nothing"

Cons: "We had a 2.5 hour delay because there was someone missing in the crew. It sounded like it hadn’t been properly planned for the flight so it was frustrating. However, once that person showed up, everything was great and the crew was very sweet"

Pros: "The staff was exceptional with the distance to loading the plane and with serving us food. It was flawless."

Pros: "Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs."
Cons: "While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️"

Cons: "I’m a pretty big guy so this won’t apply for many other people . But the seats didn’t have much space . It was a very uncomfortable experience. I have taken many other flights and this one was one of the worst."

Pros: "Good flight"

Pros: "The plane was nice, entertainment options were great, pilot was super kind."

Cons: "Great flight!"

Cons: "Check in was terrible- long wait just for drop off of already checked in bags"

Pros: "Diverted for unclear reasons. Stuck in TSY with hotel voucher to an overbooked hotel; trying to find out of pocket accommodations after long day of no food at MIDNIGHT was a real downer! I’ll let ya know if I make it home TODAY!!!"

Pros: "The free upgrade"

Pros: "I loved Craig on our flight he made it a hilarious and fun experience! And he needs a raise!"
Cons: "The seat was a bit uncomfortable, and boarding was slow. To be expected I assume for anything not first class."

Pros: "I liked that I had a exit row seat"
Cons: "If I didn’t have to tap to my inner Usain Bolt to get to the gate in time"

Cons: "Poor service"

Pros: "Nothing"

Pros: "Flight was on time. Boarding, flight, deboarding were all fine. Service was fine."
Cons: "The flight numbers that Kayak provides ate not unusable and do not match any flights with the airline. Terribly inconvenient. A call to WestJest referred me to contact Delta. The Delta rep was able to help me. The airlines provided good service. But I probably will avoid booking with Kayak again."

Cons: "Late boarding and take off with no explanation."

Pros: "I arrived safely."
Cons: "Space on board was horrible. Diffenately not enough room and I'm an average guys."

Pros: "The flight was great & so was the cruise. Unfortunately my luggage is back in Atlanta & I’m in Ft Laurderdale heading on a cruise tomorrow without my belongings"
Cons: "Not even given a toothbrush or tee shirt to sleep in."

Pros: "I got home"
Cons: "Seats were tiny as hell"

Pros: "Large jet, attentive crew, on time."

Pros: "Attendants very friendly and helpful. Greeted everyone with a smile and a pleasant voice. One woman was having a very hard time. She evidently was afraid to fly and wanted to get off the plane. The attendants were very kind to her, spent time with her and informed the pilot. The pilot made several comments using her name making sure she knew every time we were about to run into some turbulence. I thought that was very kind."
Cons: "Sometimes very hard to hear the instructions and the pilot when they are speaking. Snacks are very small quantity and often stale"

Pros: "Everything was so very nice. The seats were fantastic in First Class. So comfortable. The service & food were delightful. The only negative was the screaming infant. This is my second trip on Delta in First Class in the past three months. Both times the trip was ruined by crying babies. ☹️"
Cons: "The crying infant."

Pros: "And arrived early, too.☺"

Cons: "One thing I didn't like is that this flight had three different numbers,. Aeromexico, Delta, and KLM. AND we didn't know which counter to go to to get our tickets ( it turned out Delta). There was not a single number to call to ask questions it get help....it turned out that JustFly was the contact, but we purchased through Kayak."

Pros: "Despite a delay, we arrived in White Plains on or close to schedule."
Cons: "The gate agent just kept going on and on about trying to make up the time from a delay (18 minutes ...hardly world ending). The lead flight attendant wasn’t much better"

Pros: "N A"
Cons: "I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status."

Pros: "First time with AmExp Delta so no baggage fee, zone 1 boarding. seats are fine, newer aircraft, snacks were good and entertainment was good and easy to use. Staff and attendants were friendly p. All good"
Cons: "As far as flying goes today no complaints. As compared to 30 years ago I could do a book but nothing to do with Delta"

Cons: "The flight was quite smooth."

Pros: "Friendly staff staff, smooth boarding experience, DC+ positive experience"
Cons: "757-200 outdated for having spent 10 hours on that same plane (stop but no plane change) having flown shorter haul flights on many updated 757 was disappointing."

Pros: "On time, quick flight, nice people."
Cons: "It was freezing cold."

Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"

Pros: "Clean and good size sears"
Cons: "Slow boarding, crew tires and it showed, pretzels no nuts,"

Pros: "There is nothing I like the most. Everything was downside from the day one immediately the purchase of the tickets."
Cons: "With the purchase of tickets there was no meal selection option available. Had to ask at the reporting time and then seat was messed up. 3 seats were three different row while I had two minor sons. Spoke to the travel agents (justfly.com) and requested meal was not properly recorded. I requested, two kids meal and a Hindu meal, when meal came it was told I had Muslim meal. How on earth did it make any sense, I am not even muslim? I did not even mention about muslim. Those dumbass at justfly.com do not have any level of professionalism. I tried to contact china southern airlines, they are always busy, after several attempts, finally somebody on the phone talking chinese shitty accents that only understood a few english. Chinese passenger crowded and with the shitty attitudes. One of the old guy drop the heavy coffee cup on my son's head and hurt real bad when he pulled his bag immediately after the land when he is not supposed to. I have a return ticket to deal with again with pain in a few days. then I will never fly with this shitty airlines. At Gongzhau, kids are hungry in transit, tried to buy food, told they only take Yuan. there was no ATM in transit. had to exchange Yuan and thats the only option there if you want to buy something. Airport wi-fi sucks, no connectivity even after logging into the shitty local advertisers websites. Finally, crew were to manage some kind of food, but did not like it at all. shitty shitty. do no fly this airlines of chinese route at all."

Cons: "Plane was sat broken at gate and needed part to be flown in. 150 minutes delayed. Not acceptable."

Cons: "There was a loud ringing sound at boarding & it continued through the flight. Very annoying. Hurtful to my ears."

Pros: "Efficient boarding process and friendly crew. Timely arrival is the good enough for these regional flights. Comfort+ seats are good."

Pros: "Everyone was very efficient and friendly."
Cons: "The microphone needs to be louder. It was very hard to hear."

Pros: "Boarding was smooth and fast. The crew was helpful with a wheelchair passenger, and get everybody else on board soon after. We depart the gate a couple of minutes early, and arrived almost half an hour early."
Cons: "The first class seat were not much more spacious than the comfort+ ones. Choice of snacks were limited as it was a short regional flight. No overhead or seat back entertainment, but you can stream from the media server through in flight wifi."

Pros: "Excellent service"

Pros: "Free movies, lots of leg room, interesting for purchase food items."
Cons: "Food item selection limited - they only had snack boxes. The options looked interesting, but didn't quite taste as good as they sounded."

Cons: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."

Pros: "i love the view from the window seats and that I was able to relax and the snacks."

Pros: "Lots of room, free beer, extra snacks, quick boarding"
Cons: "Exit rows in main cabin have much more leg room. Food was good but could have bought better food to bring with me on the plane and not spend as much money. Still have to pay for wifi. Basically the only perks are a wider seat and some extra snacks."

Pros: "loved the cookies!"
Cons: "Wish there were more legroom on those little planes."

Pros: "on time departure"
Cons: "airplane needed to be vacuumed"

Pros: "Very friendly and curtious crew made the flight very pleasant"

Pros: "They switched me to better seats"
Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."

Pros: "It was a comfortable trip."
Cons: "The cabin crew did not crack a smile at all as far as I could tell. They went about their work like robots, looking like they were not having a good time at all. Worst crew I have ever come across :(("

Pros: "The crew seemed to make the best of their situation"
Cons: "The airplane was old and very cramped. Needs to be replaced with a more appropriate plane."

Pros: "Flight was so smooth"
Cons: "Nothing"

Pros: "The employees were friendly and helpful."
Cons: "We haven't made it to Rochester as intended. It is covid time and our flight had mechanical difficulties. The airlines has provided vouchers for hotel and dinner."

Pros: "On time with a very pleasant crew."

Cons: "Why on Earth does AA not offer televisions or charger plugs on flights across the US, but I have one on every hopper from Raleigh to Charlotte?!?!?!?"

Pros: "The one gentleman who came to the RESCUE at the ticket counter was AWESOME!!! AMAZING customer service, friendly, and helpful - I had someone else but it was a pleasure watching him take care of others! (He was wearing a tobagan and ear muffs making him look like he had Mickey Ears on!)"
Cons: "Only 3 people handling check in - ALL of the self service machines needed a restock on bag tags so we were all in line for tags and the one attendant at the Bag Drop kept telling us all she couldn’t print tags. WORST experience at RIC in years!"

Pros: "Comfy seat, nice crew"

Cons: "Hour delay before departure; 30 minute delay after landing before we reached gate; 15 minute delay to get carry on bags!"

Pros: "The crew was exceptional. The seats are very uncomfortable. It feels like you are being packed in a sardine can."
Cons: "The airlines need to take into consideration, the Price that passengers pay for an airline ticket, only to be restricted in those uncomfortable positions on the average of 2 to 3 hours."

Cons: "Certain crew members could've been a bit more approachable and friendly."

Pros: "great stewardess"
Cons: "extremely cramped old plane with no wifi. Really folks?"

Pros: "There was a hood vibe from crew. I believe the good nature of the crew had a positive effect on me and follow travelers. A pleasant experience."
Cons: "I can't think of anything that would have improved the experience."

Pros: "Crew was not bad at all. And the seat was comfortable and pilot did an excellent job getting us off the ground and landing. Well done. Great job"
Cons: "We know this is not the easiest job dealing with grumpy people. But we are not all grumpy many of us appreciate your hard word, so a smile at the ones smiling is nice."

Pros: "as expected"

Pros: "Regular delays. This one by 2 hours. Easier to fly a different airline."
Cons: "Just the chronic delays. It’s a good airline, great crew. Tired of damaging delays without compensation."

Pros: "Food was not too bad and I liked that they had snacks/ beverages out near the bathroom area for people to eat/ drink in the middle of the flight."
Cons: "Wish bathroom had been cleaned more frequently. Ran out of toilet paper a few times and floor was wet. My seat was broken so I could not recline back for 17 hours and since the flight was fully booked I was unable to move seats. It made the already long flight even more uncomfortable"

Cons: "The flight was delayed and then stuck on runway for over an hour. No air at 3 am"

Pros: "It was on time"

Pros: "Almost nothing."
Cons: "Communication in delays (we ended up being delayed for 13 hours in incremental delays), poor planning, lack of knowledge at the operations level around how long crew has worked, boarded the plane then unboarded the plane as the pilot decided he wanted tea, staff unempathetic and dismissive"

Pros: "The boarding process was quick, seats were comfy, staff was very nice."

Pros: "Stewards were good."
Cons: "Mechanical problems and incompetent repair people who forgot to fill out paperwork delayed our flight by 3 hours. Because of this I almost missed my RESCHEDULED next flight and my bag was gate checked to baggage claim."

Pros: "Flight attendant gave me a free beer!"

Pros: "Nothing"
Cons: "Flight was late and caused me to miss my flight to Dallas."

Cons: "They left our laggage out in the rain at some point of our trip and the contents of our suitcases were soaked. Ruined a dress my wife had planned to wear to a wedding because the red suitcase bled through to the dress. Underwater, etc was soaked. The extent of it we didn't realize until unpacking the suitcases later. Totally disgusted they could have left our suitcase in the rain uncovered (or perhaps dropped them in a puddle)."

Pros: "Good legroom on economy"

Pros: "Flight loaded on time left on time and arrived on time. Crew were all very nice."

Cons: "Flight was delayed and I missed my connecting flight."

Pros: "On time and no hassles."
Cons: "Uncomfortable old dirty aircraft."

Pros: "NOTHING AA IS THE WORST. This is my 2ND AA experience within a 5 month time period and the first experience i tried brushing under the mat as it was bad however this one TAKES THE CAKE"
Cons: "The airport staff after TSA are RUDE! I was suppose to leave from one destination to another, last night. AA rebooked me without my consent and assumed i would be ok taking a later flight 24hrs later. After hassle, i thought i received a perfect flight which would get me to my destination A WEDDING at that in time. However, i have been rebooked over 5x in under 24hrs and still at the airport from 9hrs later! They do not compensate you and do not even extend the offer!"

Pros: "Crew members distributed drinks twice!"
Cons: "The plane landed earlier than expected, but still waited over an hour and a half to get off the plane. There was also no entertainment for 4+ hours on the plane :("

Pros: "The 737 was excellent. Boeing still makes the best aircraft."
Cons: "Being rescheduled from an 0830 departure to a 0530 departure, which meant I had to get up at 0300 to get to RIC by 0400 for TSA and check-in. As originally planned I would have arisen at 0500, still early, but not nearly 0300. The equipment had no individual entertainment screens. So we were stuck with whatever was on the common screen...which was bad."

Cons: "Plane was delayed all day and when we finally boarded we were told it was due to an engine problem!! Not good!!"

Cons: "When will the airlines stop cramming so many people in planes with seats that are too cramped. Especially when you are on a regional flight, with a seat crammed in a corner that does not recline."

Pros: "I was last getting on the plane and I didn’t want to check my carry-on and the flight attendant found a spot for me! Nice, quiet flight."
Cons: "The drink cart skipped me! I was definitely awake too. When I got his attention I finally got my drink but I didn’t get a napkin or pretzels offered either. WiFi was iffy and never loaded for me."

Pros: "On time departure & arrival; helpful staff at check in & at the gate; plane was comfortable."
Cons: "Nothing."

Cons: "Your airline charges a significant amount for what is to be an upgraded seating experience. What a huge disappointment. Same number of seats as basic economy, same seat size as basic economy, no separation of any sort for the rest of economy main cabin. Will never fly American international again."

Pros: "I miss the first leg of my flight and they cancelled my whole ticket and didn’t rebook me. This was an intentional flight. I paid $1500 for the ticket and even when another airline was going to fly me to catch the second leg they denied me. This was my worst experience, I have missed flights before and I get rebooked pay some fee but I still get to my destination. I missed an opportunity to pay last respect to my dad. I’m so very disappointed"
Cons: "The customer service is just horrible. They simply don’t care about you just what you paid."

Cons: "AACabin crew rush meal tray pickup"

Pros: "Nothing. I will never fly American again."
Cons: "Both flights delayed. Over six hours late."

Pros: "The pilot was great about keeping us up to date on the possible route change and exactly how long we would be sitting on the runway, new arrival time, etc."
Cons: "We sat on the runway for 35 minutes with no offer of a beverage (though there was going to be beverage service). Then just before take off as the flight attendants were snacking in the back, we asked about a possible drink and they said the flight was going to be too turbulent to serve anything."

Pros: "Very friendly staff, clean airplane, great flight! Our original flight was delayed, but we still made it right on time for our connecting flight! I didn't realize when I was booking the flights that American lets you bring a carryon no charge, but United does not. You have to be a "Special" customer with them in order to be allowed a carryon, so we ended up paying an additional $50!!!"
Cons: "I was a little unhappy we were delayed, I had a meeting in Charlotte planned, but these things happen."

Pros: "Boarding was smooth"
Cons: "Plane is dated and a little crowded"

Pros: "I liked how quick the flight was to New York"
Cons: "Once boarding the plane and searching for my seat number , all of the cabin went pitch black . The lights went out for not more than a few moments. When the lights came back it was problematic and dim then fully lit to flickering off and on. Whenever it "seems" to have any electrical or mechanical failure. It's natural as a passenger my first thought is it's a Bad omen . I had genuinely lost some faith in the plane ."

Pros: "Crew, clean"
Cons: "Flight delayed as we were pushing back from the gate."

Pros: "On time"
Cons: "They didnt tell us that emergency seats do not recling"

Cons: "So delayed that I was going to miss connection to talked my way onto a direct into New York"

Pros: "Security checkpoint was very quick, being a Sunday morning, and we departed on time. Everything was very normal."

Pros: "Quick flight."
Cons: "Crew was rude and illogical."

Pros: "Nothing"
Cons: "Everything, will never fly American Airlines again"

Pros: "The crew was courteous, friendly, and efficient"
Cons: "The flight was overbooked by ten, leaving the possibility of my reservation not being honored and missing the flight."

Cons: "I wish the WiFi worked better and did not break down."

Pros: "Very pleasant and accommodating."

Cons: "Was late"

Cons: "Flight departure could have been on time"

Pros: "The stewardess was very attentive"
Cons: "We waited about 20 min to take off and ended up coming in 30 min. late"

Pros: "The crew WAS amazing. The seating was a little tight, but ok."
Cons: "For a flight over two hours, a snack would have been nice."

Pros: "Boarding and meal"
Cons: "Service in first class and the heavy turbulence could of reached a warning from the pilot"

Cons: "Seats are very small, could be bigger and more comfortable"

Pros: "ANA Chicago to Tokyo was so awesome. Crew is super courteous and polite. Food is good even economy class. Good headphones were already in front of the seats. ANA is the one that you want to fly!"

Cons: "Plane delayed to gate from hangar for mechanical. Flight never took off b/c the mechanical issues couldn’t be resolved; no other planes available. My trip postponed a full day, causing me to lose $500. Really poor to arrive at an airport before 6am and not fly for another 24hrs."

Cons: "delayed. missed my connector and had to rebook to a later flight"

Cons: "Flight was so delayed we would have missed our connection and been stranded in DC overnight, so we had to push all our reservations back and missed a full day of our vacation."

Pros: "nothing"
Cons: "everything started when we tryed to check in online for our flights with Lufthansa, when we got some errors saying that our flights does not exist. NO Emails, not calls, no messages, no voice mesagges left by the company! -called the client service, located in Philipine apparently, the lady confirms that all our flights were canceled (3), then she hangs off the phone. -called the second time, another lady is rebooking me on a different flight, but she informs me that my husband is not on the same reservation as me, so basically he is in another flight. Eventualy she is changing his reservation as well and puts him on the same flight as me. -waiting for the confirmation email, of course the reservation is just for me, no husband anywere. -called the third time, a nice canadian gentelman informs us that the second flights was canceled so he will redirect us via NJ instead of Washington. -we are rushing to the Richmond airport to catch the NY flight, at the counter they let us know that this flights was canceled and we are back on the DC flight. -when ready to board in the DC flight they are announcing the this flights is delayed from 1:30 pm to 7:30 pm due to weather conditions. -waiting in the line to be rebooked in another flight, after 3 h of waiting they decide they can fly to DC at 4:45 pm, with about 15 people on board."

Pros: "The flight going to Newark was cancelled due to the weather. The service person was prompt to changed our flight to Washington, DC."
Cons: "Due to staffing problems the flight going to DC left Richmond 1.5 hours late. The plane left at 4pm and our connecting flight to Rome was starting boarding at 425pm. It was very stressful. I can understand changes due to weather but there is no excuse when it comes to staffing."

Pros: "Boarding was seamless"
Cons: "Planes were older and tight."

Cons: "2 hour delay"

Cons: "Personnel were unhelpful and not forthcoming! Very inconvenient with trying to reschedule to the next day! Felt as if no one really cared if we got there or not! No vouchers were offered for hotels or food!"

Cons: "You failed to properly put me on a plane"

Pros: "nothing"
Cons: "United horrible customer service"

Pros: "Courtesy and smiling faces"
Cons: "So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful. Absolutely no leg room. Much less than most major airlines."

Pros: "Left on tarmac for 20 minutes prior to takeoff. Late flying into IAD with no guidance from crew or ground crew with very short time to catch next flight. With no info, felt abandoned."
Cons: "Lack of info from United crew."

Pros: "The crew was very professional."
Cons: "Nothing, good flight and no problems."

Pros: "We were early getting into the Springs."
Cons: "Nothing"

Pros: "Short flight so little to complain about."
Cons: "Average seats, no in flight entertainment or beverage service"

Pros: "Flight was re booked and we got seats on the next flight"
Cons: "Flight was delayed and the plane was waved off from the runway when it landed in EWR"

Pros: "Free directv because of the delays"
Cons: "Flight delayed an hour and a half"

Pros: "I liked the staff on the DELTA flight I was transferred onto."
Cons: "United flight was delayed by 2 hours unitially, and eventually by 5 hours. Transfer to Delta flight was acceptable but deposited me at the wrong airport! A lot of money and inconvenience and delay after that to get to my destination. And no compensation offered for that!"

Pros: "Relatively, on time."
Cons: "The seats were hardest, most uncomfortable airline seats yet. No padding whatso ever. They now have 4 boarding classes plus the 'special' folks. If you drag your bag to the gate , which slows down boarding, you get it checked for free, if you check it yourself at the counter you get to pay 25$ ... Since older people generally do not want to be carrying luggage up the 'stairs and through the Chicago airport', it means they get to pay extra! I think it is age discrimination that all the airlines are doing. Only the young can fly the cheapest."

Pros: "Staff was courteous and professional. I had a layover and the connection was short but thankfully the staff was helpful. I will continue to do business with united."

Pros: "The pilot had an excellent landing in adverse conditiions"
Cons: "The in-flight concessions were extremely poor. The staff were impolite and inconsiderate"

Cons: "We arrived early and then sat on tarmac for so long we were technically late.."

Pros: "Good"
Cons: "Very good information"

Cons: "Flights were significanly delayed that resulted in missing connecting flights. During my return trip I ran to make my connecting flight just barely on time and once boarded we sat on the plan for an hour before taking off. Flight to get to Richmond on united was a major problem. I work up with a notification that my flight time had been moved up 2.5 hours ( a problem as I live 2.5 hours away from the airport) I called and they said it was a mistake that I was good to take the origional flight. A few hours later I get a phone call from united asking if I could be at the airport 2.5 hours early. I said unfortunately no because I had already spoken to someone from united and they had reassumed me that the origional flight was still good. She then said if I couldn't make it early it was no problem. So I get to the airport at the origional time after speaking to two different agents who told me this was ok to find the plane delayed and causing me to miss my missed connection."

Pros: "Everyone seemed to be caring and helpful."
Cons: "No entertainment whatsoever. They can at least put wifi."

Cons: "The fact that only one cup of coffee with 2 creamer was the maximum I was allowed. She was no friendly at al"

Pros: "I appreciated the seat assigned to me was directly behind first class; gave me more leg room."

Pros: "It was an ok flight. We missed our flight by 10 mins but got the next one at no charge."
Cons: "Nothing"

Cons: "Whers my bag!?!?!"

Cons: "United rerouted us and added another leg to our trip. We never flew Richmond to Denver. We ended up going Richmond -> Chicago -> Denver -> Santa Barbara. This caused us to miss a post-wedding brunch with family that we're only able to see about once every three years. All this after changing our flight out to the east coast the day of the flight (my 8:55pm flight was changed to 5:23pm, and I was notified after 3pm - meaning I had to run out of work early, costing me money, run home to pack, and rush to the airport, only to wait 3 hours for a now delayed flight). The also added another leg to that trip as well (at 3pm, day of). This was a red-eye flight and the last thing we wanted to do was get on and off the plane all night. I will not be flying with United after this trip."

Pros: "Our flight went smoothly and we left on time. The crew was friendly and we had no delays this time around."
Cons: "The boarding took a long time and the coffee on the flight is the worst I've ever head. I feel like United gives the bare minimum when it comes to the customers and doesn't really make an effort to do more than that."

Pros: "The flight crew was nice and there was no problem with the actual flight. The issue was with the United employees at the check in area."
Cons: "The employees at IAD were grumpy and put off by helping us passengers. The kiosk lines were full so after having waited for a while I went to the actual counter since there we no people in line and the agent chased em back to the kiosk. I felt that that was a very poor reflect of customer service. I expect more from United."

Pros: "Comfortable seats and awesome crew"
Cons: "No wifi or any entertainment"

Cons: "Very late departing Boise. No crew to fly plane. Our plane sat at the gate with no crew to fly it."

Pros: "I like that I was put on another plane and went from Richmond to Chicago. It was a very small plane but mine was overbooked."

Pros: "The pretzel snacks had flavoring added"
Cons: "My seat didn't recline My arm rest wouldn't raise My flight was delayed for hours There wasn't another available flight I could switch to I lost a whole day of work from getting in at 1:00 AM"

Cons: "when i purchased my flight ut was for 6am. After paying for my tickets my flight time was changed to 9am. Then 24 hours prior to my flight it wad changed to 11am due to technical difficulties. This caused me to have to take a later flight out of Chicago O'Hare."

Pros: "The flight attendant went out of his way to make sure I was comfortable sitting in the emergency section. I appreciated that."

Pros: "Convenient, cheap, best route"
Cons: "Incredibly uncomfortable seats on the express jets - we joked that we need to bring stadium cushions next time. For a full day of traveling, I would consider a more expensive route with another airline than tolerating the hard seating they offer."

Pros: "Staff"
Cons: "Four hour delay"

Cons: "Had to sit on runway for over 2 hours causing me to miss connecting flight in Chicago. Then no more flights to Little Rock so had to spend the nite in airport very uncomfortable!! Kept changing gate numbers causing me to walk all over airport while having severe knee pain!! Very upsetting and painful"