Daily cleaning, installation of cabin HEPA filters on flights from Walla Walla to Kentucky
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Scores according to KAYAK customer reviews
Pros: "Very courteous and nice crew"
Pros: "Crew was great and overall flight was smooth."
Cons: "As we were boarding they told us that all overhead compartments were full and would have to check our carry on bags. Once on the plane the over head compartments above our seats were empty and we could of carried on our bags. We did carry on a so we wouldn’t have to check our bag. This was very frustrating"
Cons: "Good flight"
Pros: "Upgraded! Excellent service throughout,"
Cons: "Longer flight?"
Pros: "The seats were comfortable and the leg room for a 5 ft 10 inch man was fine in the main cabin. Pre ordered food and that was good."
Cons: "If people understood how to get off the plane"
Pros: "Excellent all"
Pros: "on time"
Cons: "seat size , some food,"
Cons: "Alaska is usually good. Thanx"
Cons: "It could be better if the airplane would serve complement food."
Cons: "Alaska is unreliable. You either have an hour and a half+ delay, to wait on the tarmac after landing for 25+ minutes bc another Alaska plane is in your spot, they change your seat on you at the last second, break your suitcase, etc. All these things happened to me in the last 4 days w/ Alaska."
Cons: "Will continue to fly Alaska"
Pros: "Boarding and crew were excellent"
Cons: "Power outlet was loose and allowed plug to drop out of outlet. USB didn’t work"
Pros: "Speedy and efficient"
Pros: "The service The people The flight"
Cons: "Crew was rude"
Cons: "I had the same seat as another passenger. It delayed the flight about 30 more mins"
Pros: "Fast flight and pleasant crew"
Pros: "Smooth experience"
Cons: "Gogoinflight wifi can be erratic"
Pros: "Horrible. Airlane changed Gates at least 5 times. Delayed for hours. Waited more than 1 hour to get our bags at Chicago."
Cons: "See above"
Pros: "Very friendly crew!"
Pros: "As bout as relaxing and enjoyable as a tall guy can have on a flight!"
Cons: "Delays for 3h"
Cons: "The delay in Eugene was horrible!!!!"
Pros: "First the flight was on time. Second, the flight crew worked hard to provide beverages on a short flight."
Cons: "And equipment change resulted in the cancellation of my upgraded seat and the offer for a free bag check. The email that was sent from Alaska was sketchy as to what happened to my seat and loss of a free bag check was omitted."
Pros: "Plane was clean and seats roomy. Great staff!"
Cons: "No issues I can think of."
Pros: "From booking to the actual flight everyone made the process easy."
Pros: "Arriving earlier and baggage pickup without delays. Love it."
Cons: "There is nothing i dislike. The best flights evet"
Cons: "- It was so hot people were sweating just sitting on the plane - Then because everyone is coming from Vegas and likely partially hung over some guy passed out and had to be let off the plane"
Pros: "We took off and we landed - nothing broke. What else is needed ?"
Pros: "USB charger at the seat was very convenient. There were free in flight movies, but you need to install the GoGo Entertainment app before you leave. Spacious overhead bins"
Cons: "No problems were encountered."
Pros: "The flight was delayed because of the weather conditions. The ground and in flight crew were perfect to handle the situation and they compensated the traveler nicely. They didn't have to do it because it was not their fault."
Cons: "IT was perfect"
Pros: "The flight crew was very good. Professional and friendly."
Cons: "The seats in the aeroplane where terribly uncomfortable with a lack of leg room. We are people not cattle I would gladly pay more for even a halfway decent seat with legroom"
Pros: "Great service. Offered me a seat switch on full flt! Internet was tough and not working well but gogo almost always is. That was minor. Easy nice flight."
Pros: "Boarding was easy. Flight wasn't full. Smooth flight. Great price."
Pros: "All of the workers were sooo kind and helpful."
Cons: "Nothing, it was a great experience."
Pros: "flight was on time"
Cons: "no services offered on board"
Cons: "Had to spend the night in Bozeman because the pilot had too many hours so plane was late missed flight from Seattle to Walla Walla. Horizon terminal crew was clueless. Hope to never have to fly on Horizon if trying to get somewhere on time."
Pros: "Flight attendants friendly"
Cons: "Food is a microwaved t.v. dinner at best."
Pros: "Flight was outstanding, only complaint was the security in Boston. It was very slow."
Pros: "Alaska airline staff very friendly"
Cons: "4 out of the 4 flights were delayed"
Pros: "Friendly and helpful."
Pros: "Short and direct flight from kona to anchorage, love it"
Cons: "Internet was down at the airport, caused delays, but all good , I have always hsd pretty good experience with alaska air"
Pros: "I think Alaska is trying hard to compete with the big boys, and they do a good job. Seats are comfortable and the entertainment device is really good."
Pros: "Friendly staff, smooth flight, easy to board, big overhead compartments, free soft drinks and water, seat room better than some, on-time departure and arrived a few minutes early."
Cons: "Not much actually. It was good not great but I'll take good over bad any day."
Pros: "The crew and the overall flying experience was fine"
Cons: "But my travel luck proceeded to haunt me and my only bag I had travel with me was lost and they have no idea where it is.... hope to get it soon since I have work tonight and tomorrow morning"
Pros: "How friendly the team was."
Cons: "The cost of the food."
Cons: "We were taken off the flight after boarding due to some ticketing issues with Emirates. The next flight was 3.5 hours later. This caused tremendously inconvenience, especially since we are both over 70 years old."
Pros: "A great clean and tidy plane."
Cons: "We booked late so I didnt get to sit with my wife."
Pros: "Very good"
Pros: "Kind crew."
Pros: "The crew for the rear of the plane for this flight was fantastic."
Cons: "More Woodford reserve. Was only 1 available."
Pros: "The flight was on time"
Cons: "The crew, comfort, flight itself"
Pros: "Not too much delay/ wait between flights"
Cons: "snacks ?"
Pros: "Clean airplane. Friendly crew."
Cons: "Leg room is too small"
Pros: "Seats were roomy and comfortable."
Pros: "I arrived safely at my destination"
Cons: "Flight was turbulent, plane was messy, crew had a hard time noticing when passengers needed anything."
Pros: "Free checked bag. Comfy seats back in row 27."
Pros: "Think I said this before. Up graded to 1st class because the flight to Miami was do horrible."
Cons: "Plane was changed, lost all upgrades and assigned a random seat. One of the flight attendant had poor customer skills, was just rude overall."
Pros: "Stewards were good."
Cons: "Mechanical problems and incompetent repair people who forgot to fill out paperwork delayed our flight by 3 hours. Because of this I almost missed my RESCHEDULED next flight and my bag was gate checked to baggage claim."
Cons: "the fact they changed my schedule and had to come in earlier customer service was awful and my luggage came back dirty and the best response was that the belts are dirty and i can expect wear and tear. not only that i had to book myself an earlier trip to pay the standby fee so i can leave the same time my brother left tsa screening had us wait 20 min before we move in the line for the fact no worker was there but one guy and i was the last person to board the plane after almost missing closing gates my expierence was awful and disrespectful"
Pros: "Crew was friendly"
Cons: "Delayed flight again. The American Airlines norm now. Seats are small. I ended up sharing part of mine with the man next to me. No food or snacks No entertainment. Not even a skymall magazine to keep me amused."
Pros: "American Airlines staff from checking to departation were very friendly."
Cons: "Sat behind a couple with a small dog that was very stressed and barked at anyone that walked by. It was a late flight and I could have used a few winks."
Cons: "7pm flight, received flight delayed notification at 11am that day. How do you anticipate a delay 8 hours prior to a flight. Delay allowed me about 10 minutes to sprint through the lovely Charlotte airport. To finish off my trip, American Airlines manages to misplace my carry on that was required to be tagged and stowed. I handed it to the individual right outside the plane to be stowed. How does the bag not get in the same plane?!?"
Pros: "The fact that they re-booked without me having to contact customer service."
Cons: "The connecting flight was cancelled while boarding was in progress at the start of the journey."
Pros: "Good movie choices"
Cons: "Very long flight"
Pros: "I landed safely"
Pros: "Same size and capacity flight, my instrument was not an issue."
Cons: "For the love of god American Airlines you can’t have one person threaten to arrest you for trying to carry a guitar onboard and then someone else on a flight two hours later personally assist you in packing the same guitar into an overhead."
Pros: "Crew was friendly."
Cons: "AA has nine boarding groups, which queue up in two lanes. Each of the two lanes hold about 5 people, at most. This is ridiculous. It creates enormous crowds of people jockeying to be near the tiny lanes for when their number is called 5 or 10 minutes down the line. AA needs to reduce the number of boarding groups, lengthen the lanes, and provide more of them. No other airline boards this way. That's because this boarding method is stupid. Unsurprisingly, our plane took off late because they couldn't get everyone boarded in time."
Pros: "We arrived safely."
Cons: "I don’t like having to pay for luggage or upgraded seats, WiFi. All money makers. Wish every airline could be like southwest."
Pros: "Everyone was nice. Flight left on time an landed early."
Cons: "The front row for the exit is too small. The diagram i looked at said it was an exit row on the 2nd leg of my flight. It wasnt!! Uncomortable for my legs. Im 6'3"
Pros: "Friendly staff."
Cons: "Typically claustrophobic conditions. No in-flight entertainment."
Pros: "seats comfy, seemed like a newer plane, crew was lovely."
Cons: "usual complaints about domestic flights - not having free headphones and not having free snacks."
Cons: "very nice seats."
Cons: "Potable water was down so no coffee, tea, or more important... water to wash hands. Then they didn’t have my second choice of beverages after coffee either."
Pros: "Considerate flight attendants. Turned lights down for evening flight, so we could get some rest."
Cons: "Flight was not on time. Time was changed a day prior with no reason explained. No in flight entertainment on this flight."
Pros: "All flights were on time and actually landed ahead of schedule. Crew were helpful and attentive but our particular flight attendant was very abrupt with all the passengers which was off putting."
Cons: "need more leg room for international flights. My husband is 6 feet and he found it very uncomfortable when the person in front of him reclined his seat for the entire trip."
Cons: "gate assignment took too long"
Cons: "Was very stuffy and hot. Plane never cooled down."
Pros: "Good meals"
Cons: "Could not get seats together with my husband"
Cons: "Older American Airlines plane had the old monitors showing cabin the same movies. Difficult to see and hurt my neck. You don't expect this on overseas flights."
Pros: "Service was good. Entertainment system was excellent. Flight took almost an extra 45 minutes to arrive and was quite bumpy at the end. Not sure if it could have been avoided."
Pros: "The food was OK and I appreciated a complimentary glass of wine with the meal."
Cons: "Attendants made a big deal about expected significant turbulence...enough to say "now if your last chance to leave the plane" and suspend final beverage service. Turbulence was not bad at all and all they offered was water and juice after the initial service. Crew was short with passengers and movie selections were pretty lame. I was interested in the last movie, but it was shut off half way through."
Pros: "The economy seats were relatively spacious and had a full TV menu and outlet to charge devices."
Cons: "For a red eye they could perhaps ask people to turn off their lights, but it doesn't matter."
Cons: "see review headline above"
Pros: "Appreciated the extra legroom and food and drink service, even on a short flight. Crew seemed very friendly."
Cons: "It was way too cold. We shouldn't all be bundling up in scarves and jackets. I've noticed that European airlines manage nut to freeze the passengers, so three must be a way to adjust the standard temperature on planes a but more."
Pros: "I had never flown coach and decided to try it at a ridiculously low price. It was fine. I slept well and the service was above expectation for Coach"
Cons: "It was difficult to get to the rest room because it was a full flight"
Pros: "The plane was sleek and clean. I had a good amount of room even in coach!"
Cons: "Baggage delay, flight delayed by 36 hours and no customer support"
Pros: "The flight was early morning so the plane was basically empty. And the flight was short due to short distance and tail winds. Crew is always friendly and helpful."
Cons: "Plane seats are EXTREMELY cramped. We were early but had to sit for 15 minutes waiting for the plane in our spot to leave."
Cons: "Entertainment was awful due to very old screens and a central streaming system that would not allow me to watch the movies I want when I want them. The food was not tasty at all and they served really hard and frozen ice cream as snack which was an awful choice considering how cold the plane was."
Pros: "Everything went well. No problems."
Pros: "Crew was very polite"
Cons: "The screen on my seat was broken. Couldn't use it"
Pros: "Please put n/a as an option. There was no entertainment for a flight lasting a little over an hour."
Pros: "American Airlines is amazing!"
Airlines flying from Walla Walla to Kentucky have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Walla Walla to Kentucky
Masks required on board, masks provided on flights from Walla Walla to Kentucky
Social distancing seating
Middle seats unavailable to book on flights from Walla Walla to Kentucky
Testing for antibodies, testing for symptoms for flights from Walla Walla to Kentucky
Waiving of change fees. Search flexible flights from Walla Walla to Kentucky