Pros: "Timing of the flight was always good. Efficient flying. Crew was super helpful too even when passengers were a bit too much."
Pros: "We were in row 8 and the plane just wasn’t packed full. It’s just some uncomfortable when flights are booked to 110% capacity. Flight was smooth and the crew was super kind!"
Cons: "The food options were great, the complimentary ones. The ones I paid for were gross. I would have preferred something cold to something everyone thinks should be warm and trying to play it off as cold! It was kinda gross. Overall, service made up for everything else!"
Pros: "Timeliness"
Cons: "If alcohol is served on a short flight I recommend getting through drink service faster. I did not appreciate getting my beer at the end (because I was at the back of the plane) and 5 minutes later the crew asking for it back because we were landing soon."
Pros: "It was a quiet early morning flight that went smoothly."
Cons: "There could have been more leg room provided for the aisle seat passenger."
Cons: "It was poor flight took off late and it arrived in Las Vegas late I miss my connection connecting flight the put on a different airlines got in late miss my ride and now I'm stranded at the airport"
Cons: "Great flight and their service was great. Looking forward to my next flight with them."
Pros: "The snack was a whole sandwich that was quite tasty and in my opinion far better than the two meals I was served on my US to Europe flight on Condor. The staff were very kind, accommodating and served us damp linens to wipe our hands with before eating, which I did not receive on the Condor flight."
Pros: "Overall, a great experience."
Cons: "The flight attendants were excellent overall, but one of them reacted unprofessionally when I asked her to throw something away prior to departure. (I believe it was the first class flight attendant, as I did not interact with her again after take off)."
Pros: "Air traffic control re-routed the flight which delayed our take off and extended our flight time. The captain was good about keeping us informed about the delay, and the new schedule. The delay wasn’t Alaska’s fault, and the crew made the best of a not ideal situation."
Pros: "departed on time. arrived early. crew was pleasant and professional"
Cons: "Food is not free...you have to pay for it. Seat was not very comfortable. Too hard, and very little recline."
It was fine. I didn't love the food but it was at least a real attempt at serving a meal, unlike my earlier flight from Nashville to Dallas.
Pros: "Seats were comfortable didn’t have to pay extra for my personal day crew was polite"
Pros: "I was arriving only 45 minutes prior to departure time. Not able to check in my luggage. AA ticketing agent allowed me to bring my garment bag through security and to be checked in at the gate. Thank you very much!"
Cons: "Nothing really. Very satisfied customer here."
Pros: "The crew was very pleasant and the flight was comfortable."
Pros: "The crew was fantastic and plane was clean"
Cons: "My entertainment video player had a bad earphone jack so i could not watch movies or tv and resorted to paying for wifi"
Pros: "Leg room"
Cons: "Plane was late for takeoff and we arrived 30 minutes after scheduled time. They didn’t announce a delay or apologize."
Cons: "The flight comfort was very bad. The plane was extremely warm and people we beginning to feel bad. Several mentioned it and asked multiple times to have the the cabin air conditioning turned down"
Pros: "Crew was nice. Had no problems with my carry on."
Cons: "Paying for an assigned seat is ridiculous so my friend and I didn’t sit next to each other."
Pros: "Plane was newer than I expected. Had tv monitors on the back of seat headrests."
Cons: "The flight was delayed an hour because the flight crew was late."
Pros: "Fast boarding and efficient, friendly crew. I paid for an upgraded economy seat, which had more legroom and fit my body (more or less)."
Cons: "AA's seats seem to have gotten thinner in recent years, so I find them less comfortable. There's no in-flight entertainment; you have to download the airline's flight app on your device and stream from there."