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Pros: Excellent woman taking care of a delayed flight. Handled passenger and boarding process as well as check in beautifully and so kind and efficiently!!

Cons: The delay due to mechanical problems

Cons: Connection booked too close. Missed flight, new flight delayed. Kayak booking does not leave enough time to transfer.

Pros: Smooth flight. Nice option to fly to small airport closer to home.

Pros: All except TSA check

Cons: TSA check for domestic flys

Pros: The price! Non stop

Pros: Service, on time flight.

Pros: Nothing

Cons: How we were all told after most were ay the gate it was changed to a different gate once there we were told that it would be ay least 2hr late for maintenance. I'm handicapped couldn't get around that was time I could have spent with my family and I was Hungary snf needed to use the restroom which couldn't use until boarding. Very unprofessional I wouldn't give a better grade than a d'- not sure if I would use this airline again. At least we could have comped a free soda and chips. Since the airline new that was happening ahead of time and we could have made choice our selves what to doyou people charge for or fee for anything we might want to change but it's ok for you to treat us poorly sincerely Eugenio Cortez

Pros: Everything was fine until the passenger for seat 1E boarded

Cons: I paid EXTRA for comfort. I paid $89 to select my seat (1F). A very, very LARGE lady boarded the plane shortly before the door was closed. She was assigned to seat 1E. After some difficulty and struggles she was able to fasten her seatbelt. The gentlemen who was in seat 1D disappeared. I was LITERALLY unable to sit back comfortably in my seat because of this lady's size. Her body spilled over my armrest. I could not get comfortable at all. From Los Angeles to Atlanta I was miserable. I firmly believe that if someone is of a certain size, they should be required to purchase two seats. Why should I have to suffer when I paid extra to have a comfortable flight? So unfair.

Pros: Because the flight wasn't full we passengers in the main cabin had the chance to spread out a bit more, which was great on such a long flight. Also the flight attendant let me have my scotch for free! Hooray!

Cons: Without power at each seat it's difficult to take advantage of the otherwise free entertainment that is only accessible through the app or on a laptop. There was a DC power outlet at my seat (not all of the seats in the main cabin even have that) but guess what--it required a cigarette-lighter-style adapter to plug in. I certainly don't travel around with one of those! And most of the other seats in the main cabin had no access to power at all. My battery wouldn't possibly last through a 7-hour-plus flight without supplementary power. Oh well, fortunately there are still books and magazines. Just like old times. Be more like United or any other international airline, American!

Pros: The meals on Japan Airlines (JAL) were delicious!

Cons: Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle.

Pros: The flight attendants

Cons: The pilot was too aggressive in regards to the take off and landing, landing was way too hard and fast

Pros: Nice, efficient crew. Wheel chair & motor cart waiting for me as requested. Good flight.

Cons: Cabin oppressively hot during boarding, stayed a bit too warm. Never found the power outlets that the plane profile in magazine claimed were on the aircraft.

Pros: Everything was on time and all the staff were professional and friendly

Pros: Everyone was really nice, and there was a decent amount of leg room etc.

Cons: I honestly can't say that I have any complaints about it. Thank you. :)

Pros: Crew professional

Cons: Unhappy that my luggage didn't make it

Cons: There was no WiFi on this flight, and I count on being able to communicate, read through and respond to emails. For me, it's the beginning of my work week when I fly into the EU.

Cons: Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses

Pros: Boarding was easy, plane clean, snacks good.

Cons: Small plane but that’s not really fixable

Pros: Seats were reasonably comfortable.

Cons: Boarding process was ok (they bused us over to the plane and then had us walking out halfway to the plane's stairs before frantically sending us back on the bus because the plane wasn't cleaned yet). Not a big deal but we were traveling with a 10 month old so miscommunications like that cause a larger inconvenience than usual. The real downer on the flight was when we needed hot water quickly to warm our infant's bottle. The stewardess had begun beverage service and was about 8 rows away from us. My wife hit the call button, expecting the stewardness to come over somewhat quickly. Instead, she just continued beverage service and got to us about 15 mins later. By that point it was too late and the baby was wailing from hunger. When we asked why, knowing that we had a small child, the stewardness didn't just push the cart forward and attend to us more quickly, she said she didn't want to do that. No apology, not even a sense of remorse. At the end of the day, a customer's experience will always be tainted by poor service and that is what we received on our flight.

Cons: The pplane was two hours late to depart due to technical issues.

Pros: Nothing

Cons: Woke up to a notice saying my flight was delayed 2 hours. So I took my time leaving. Then Got another notice saying it was delayed only 16 min. I live 1.5hrs away! Several people missed the flight because of this.

Pros: LEFT EARLY ARRIVED EARLY PERFECT

Pros: The prices are good. That's pretty much it. I can't say anything else

Cons: you get what you pay for. Both flights delayed. One delayed for 12 hours. limited days to fly out

Pros: Price

Cons: Runs late but no updated to arrival board, the attendant was rude when asked what time they thought the plane might be leaving.

Cons: Had to wait at the gate on the plane for 50 minutes when we landed. Another plane was there. Not good at all!!

Pros: The price! Non stop

Cons: 4 hour delay

Pros: Direct flight

Cons: Not really a negative thing to say

Cons: Poor they lost my luggage. They did not allowed me to take my suitcas whit me because the plan was too small. I never travel again whit amercan airlines

Pros: On time, super help , confortable

Cons: Nothing

Cons: Since we were in one of the last groups to board, there was no room for our carry on and had to be checked. Yet there are people in the previous classes who have two carry on bags and both are checked. There needs to be a penalty for this.

Pros: The flight attendants

Cons: The pilot was too aggressive in regards to the take off and landing, landing was way too hard and fast

Pros: THe crew was super

Cons: Confort no good very tight seats Movies hard to understand Announcements hard to hear

Pros: Everything good

Pros: Boarding was easy, plane clean, snacks good.

Cons: Small plane but that’s not really fixable

Pros: Speedy check in. Friendly crew.

Cons: The tv kept having problems. In all three seats we were in. We could only watch tv but the audio kept cutting out. Annoying to say the least

Pros: Wonderful timely departure and landing

Cons: None

Cons: It was delayed

Pros: Comfortable seats with phone holders

Cons: Mediocre snack, rude crew people on boarding

Pros: I had an excellent sandwich on the flight from Germany. The Coach cabin crew were very good.

Cons: Good price for money paid.

Pros: Nothing

Cons: I missed my flight due to Tsa

Pros: Nothing

Cons: That Delta was not more accommodating when I missed my flight.. Got totally lost in Austin. Have never driven there before and highways were difficult at times. $503 to get on another flight home. Ended up getting better deal at Southwest. Will most likely stick with them next time I am forced to fly.

Pros: We left early

Cons: The pplane was two hours late to depart due to technical issues.

Cons: They lost my luggage. They did not allow me to take her whit me in the plane because i did not fit a suitcase that always travel on top because is small suitcase terrible I will never travel again with amercan airlines

Pros: The meals on Japan Airlines (JAL) were delicious!

Cons: Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle.

Pros: Smooth boarding, polite & effective crew, functional aircraft, nice weather

Pros: The flight attendants

Cons: The pilot was too aggressive in regards to the take off and landing, landing was way too hard and fast

Cons: It was delayed

Pros: Crew was phenomenal!!!! So attentive and professional. Great customer service

Pros: the fact that I could pay for more comfort with an upgrade

Cons: When the crew moved a baby, Mom, and Dad to the upgraded seats for free...And the baby cried the entire flight. Not the baby or parents fault...The crew member did take paying upgrades into consideration. I should get my money bac

Pros: Crew was efficient and personable.

Cons: Two and a half hour delay leaving EWR because aircraft was late from prior destination. UAL said FAA limited flights coming in due to weather. Although scattered light rain, no seemingly unusual weather at EWR. No special reward once on the flight to make up for that delay (I.e. still charged for snacks and alcoholic drinks). Delay was very frustrating. Also, not a fan of selections on United WiFi entertainment - very limited.

Pros: Everything was fine. Delta did a great job.

Cons: The kid screaming in my ear for 3 hours

Pros: I had a confirmed first class seat when I left Daytona I had row 20 when I got to Atlanta

Cons: They couldn't figure it il out in Daytona

Pros: Plane took off and arrived on time

Cons: Seats are terrible with not enough leg room. My knees were pushed up into the seat ahead with no room to reposition or move.

Pros: Nice people

Cons: Waiting at gate in KC

Pros: The Jetstar flight was smooth and on time.

Cons: Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle.

Pros: Smooth boarding, polite & effective crew, functional aircraft, nice weather

Pros: Nice, efficient crew. Wheel chair & motor cart waiting for me as requested. Good flight.

Cons: Cabin oppressively hot during boarding, stayed a bit too warm. Never found the power outlets that the plane profile in magazine claimed were on the aircraft.

Pros: Plane too cold hard to sleep, no blankets or pillows

Cons: late cold plane

Pros: Friendly staff and fast service.

Pros: Everyone was nice, and the flight was on time. Checked in with the app and just a carry on, so my day was hassle free.

Cons: Can't really think of anything. It was a good flight.

Pros: Nothing

Cons: I missed my sister graduating because of avianca

Pros: Crew was phenomenal!!!! So attentive and professional. Great customer service

Pros: The price! Non stop

Pros: Nothing

Cons: How we were all told after most were ay the gate it was changed to a different gate once there we were told that it would be ay least 2hr late for maintenance. I'm handicapped couldn't get around that was time I could have spent with my family and I was Hungary snf needed to use the restroom which couldn't use until boarding. Very unprofessional I wouldn't give a better grade than a d'- not sure if I would use this airline again. At least we could have comped a free soda and chips. Since the airline new that was happening ahead of time and we could have made choice our selves what to doyou people charge for or fee for anything we might want to change but it's ok for you to treat us poorly sincerely Eugenio Cortez

Pros: Nothing

Cons: Waiting for 2+ hours at the gate waiting for the plane to leave.

Pros: Good for the price

Pros: Boarding was easy, plane clean, snacks good.

Cons: Small plane but that’s not really fixable

Cons: The pplane was two hours late to depart due to technical issues.

Pros: Nothing

Cons: I missed my flight due to Tsa

Pros: Nice people

Cons: Waiting at gate in KC

Pros: The flight attendants

Cons: The pilot was too aggressive in regards to the take off and landing, landing was way too hard and fast

Pros: The Jetstar flight was smooth and on time.

Cons: Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle.

Pros: Very nice new plane.

Pros: Plane too cold hard to sleep, no blankets or pillows

Cons: late cold plane