Pros: "The crew members were to patience with everyone and making sure everyone have a comfortable flight."
Pros: "Great crew!"
Cons: "Very small tray table space. Carry on fee should have been easier to see during purchase. If I'd noticed, I would have planned differently."
Pros: "Very nice crew"
Cons: "Handicapped husband had a really tough time getting in and out of 6th row window. Really needed isle seat"
Cons: "Jet blue is much better than United , United is total garbage"
Cons: "Deplaning indoors. It's ridiculous to deplane down stairs to outside element February in NY"
Pros: "Good snacks, friendly flight attendants, efficient boarding"
Cons: "Flight was quiet delayed and there was no communication in the gate area about the reason for the delay until the end. Flight also kept saying it would take off at 2:22 and we weren’t even boarded at that point. Would have appreciated an updated departure time and clear and regular communication"
Pros: "Friendly Crew, on time and orderly."
Cons: "Plane was old. My seat did not recline, and the audio jack didn’t work"
Pros: "Crew was friendly. Food was good, especially the beef at dinner"
Cons: "Breakfast omelette was rubbery and really not good. Layover was way too long (4h). Not looking forward to my 11h layover on the way back, but at least JFK is a nice airport and I have lounge access through one of my credit cards"
Pros: "It was great service by JetBlue. Great staff and helped us with many things. Helped us change seat due to kids, luggage ect. Last minute."
Cons: "Kindness of JetBlue staff at the airport and in plane. Great people from JFK to PHX and other way coming back."
Cons: "The flight was delayed several hours because of weather. And it was very turbulent, so I had a very hard time. I was very nauseas. Very difficult flight."
Pros: "The crew was so nice and helpful and the Captain’s in-flight announcements were helpful."
Pros: "Nothing everyone was rude and I seemed to bother them"
Cons: "Everything from communication to compensation"
Pros: "Quick Flight and nice crew."
Cons: "The crew wasn't the problem at all. Some of the passengers were just being obnoxious and sitting next to their friends not what their seat numbers were. The BIGGEST problem are the packed planes with no social distance between passengers which is a HUGE concern for me."
Cons: "I have never been on an AA flight where the entertainment system has worked all the way through. Additionally, when willl there be plugs on these planes? In a six and half hour flight where you need to use your device (when the system is working), this seems like it is a little old school"
Cons: "Board planes from the back to front to avoid aisle congestion while boarding."
Cons: "British Airways is impossible to get in touch with! We had a 2 hour delays so I missed the connection from London to Edinburgh and now I can’t get ahold of an agent to inquire for standby. So instead I get to wait 9 hours for the next flight out."
Pros: "Flight was delayed multiple times, which was understandable. However, communication was so poor we nearly missed it when it finally took off. Wed received notice it was cancelled then were told we had to go to a different gate to rebook. We just happened to go back to recheck the gate as the last group was boarding. Very poorly handled. See above."
Cons: "See above."
Pros: "The people working for Avianca were especially helpful and curious. We need extra help with wheelchair assistance for my wife."
Cons: "We delayed one day do to rescheduling"
Pros: "crew were top notch"
Cons: "plane did not connect to a jet bridge for boarding or exiting no charging area no WIFI"
Pros: "Entertainment was awesome! Crew were nice. I liked the plane. Ride was smooth. Food was as can be expected."
Cons: "The multiple delays. I purposely picked the earliest flight that would fit our schedule and even pay slightly more per ticket to do so. I’m traveling with 4 kids ages 8-1 and I know by experience that late nights don’t mix well with kids. We were supposed to arrive at 8:50, instead we arrived just before midnight. Can u say cranky kids? Sigh. We may not travel with kids for awhile to recover."
There was a 6 hr delay and they kept saying we would board soon, keeping us close the gate... I could have relaxed someplace instead of hovering around the gate.
Would had been nice to see a movie without having to pay to watch
Pros: "It was more or less on time. No big surprises or issues."
Cons: "The United Club in Chicago is barely better than the airport itself. Why is there no place to fill water bottles? The place looks very worn and shabby. The movie selection on board was very limited"
Cons: "It was very hot on the plane and uncomfortable for most of the flight."
Cons: "We arrived at the airport over an hour before the scheduled departure time, per TSA suggestions, and it was way too early. Perhaps a half hour before boarding from smaller cities would be more suitable."
Pros: "The crew were pretty good. The entertainment system and selection of movies were superb. Even though they were the same plane/airline this plane offered more leg room than our previous flight."
Cons: "Limited choice from the beverage cart. Our group just doesn’t care for Coke products. But that seems more like a preference issue, so take it for what it’s worth."
Cons: "Another airport would be better, no extra charges for bags would be even better!"
Cons: "Seats are uncomfortable and absolutely no shoulder room when squashed in the middle seat"
Pros: "Food tasted great, pilot did great job, bathroom easily available, cabin service reasonable."
Cons: "Unable to sleep, too uncomfortable"
Pros: "They gave me plenty of fluids that I asked for."
Cons: "They had a problem with the radio which almost made me late for my connecting flight. We left 1.5 hours late."
Cons: "My experience was ver good. I think the Crew for frontier did a great job. There was so Many people checking in. They got everyone Throw check in and to there flights"
Pros: "The crew was confused with a passenger. Left 30 minutes late on a full plane due to one person. Weak. Plane was nice and air conditioned from the gate though."
Cons: "I'm shocked Frontier charges individually and at tiered rates for: Carry on bags Checked bags Seats selection Food Water Just wait, they'll be issuing credits for a bathroom break based on good behavior soon. Shocking practices deserve shocking responses. I'll only use Frontier in a very bad bind."
Pros: "Crew were amazing. Seats are very uncomfortable! Tiny seats and small space between them"
Cons: "The fact that the departure time is one hour late. The stop off was over two hours delay. The arrival time caused my wife much discomfort."
Pros: "New planes, on time"
Cons: "Baggage fees are ridiculous - they won't get me again"
Pros: "The atendance and organisation"
Cons: "The seats. They shoul recline and not be steady in one position"
Cons: "I wish the cushions in the sitting chairs could be a bit more comfortable. Specially for a 3 hour plus flight. Costumer service was excellent. Thank you."
Pros: "Comfortable seating for a 6' 2" passenger. The tiny tray was just right for a drink."
Pros: "The price was great and the crew was nice."
Cons: "No food, no entertainment, seats don't recline in an airbus A319 or A320 apparently."
Pros: "I arrived safely. The crew was very friendly and helped to. All my husband who was scared as this was his first time flying."
Cons: "The agent who checked me in was extremely unprofessional. I felt like she was envious that I was going on a vacation and she had to work. She tried to make my experience a living hell. I personally think she should be fired. She does not enjoy what she is doing. She joyfully told me that it costs $40 to carry my luggage and after I informed her that I saw it online for less she informed me that I should have bought it online. She then stuck me all the way in the last row of the plane. I am 5'9". My husband is 6'2" and over 300 pounds. Those seats have the least leg room. It was pure torture. The flight crew in the back help my poor husband by using humor to help him."
Cons: "Honestly this flight was as well done as it could be."
Cons: "Sat on the runway for an hour before take off and then sat again when we landed. A one hour flight ended up taking almost 3 hours total on the plane."
Cons: "They lost my luggage and I’m still waiting for it."
Cons: "One person needed medical attention but no one was alllowed to deplane? This person was in the last seat of the plane."
Cons: "Waited too long after closing the door until take off. Waited 30+ minutes for bags"
Cons: "Spirit changed our direct flight to a four hour layover in Houston that would have arrived 10 hours later than expected. They decided to tell us this fact the day of our flight!"
Pros: "Super friendly staff. Comfortable."
Cons: "Computers were down at the kiosks. Our bag was misrouted in Detroit."
Pros: "On time departure, efficiency of crew, shorter flight times than expected."
Cons: "Seats don't recline, no in-flight beverage or entertainment services."
Pros: "The price Is great"
Cons: "Waiting in the plane for almost 2 hours once I arrived to my destination, because a gate was busy. The charge for carry on is absurd. There should not be such charge."
Pros: "Nothing, horrible airline...THIEVES!!!"
Cons: "I had to pay $84 USD for luggage (42 each) one-way and will have to pay the same for the return trip! That's almost the cost of the original ticket. This airline is CROOKED! How in the world do they get away with this. First airline that I've ever been on that charges more for carryons than they do for checked bags, and that charges you got every little thing!!! Unbelievable! Didn't find out about their horrific baggage policy until it was too late, as they did not send out notifications for early check-in just so they can cheat their customers better! Never, ever again!!! I will NEVER fly Spirt again!!!"