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A five hour nonstop flight traveling over a few time zones and over the dinner hour and you get a small bag of pretzels. And no screens to watch movies. I

The flight kept getting delayed due to a maintenance issue. That happens, but there is no excuse for changing the gate FIVE TIMES, including one time nearly all the way across SeaTac. After we were delayed for 3+ hours, they did send us (via email) a $12 meal voucher...except you can't find a $12 meal anywhere in that airport, unless you consider a bag of M&M's and a bottle of water a meal. The plane had one problem after another but finally took off 4.5 hours late. This caused us to miss our hotel shuttle at ORD (they didn't run past midnight and it was 3 am) so we had to wait 25 minutes and pay for an Uber. I did get a $50 flight voucher from Alaska...big deal. Barely covers my Uber ride that I shouldn't have needed.

I upgraded to a better seat and it was much more comfortable. Nobody serves food anymore and actually on a 2+ hr flight not necessary. I didn’t even get water.

Check in & bag drop was straightforward. Alaskair changed the gate approx 40 min before departure, and I only became aware due to Google wallet update to my boarding pass. Had to move from gate N1 to C9 which required use of the Train, luckily I had time available.

Very short leg - too short for any meals/snacks or entertainment.

Super impressed by staff courtesy, and assistance, Flight was one of the best I've had despite turbulence... Will definitely be flying Alaskan air as my preferred choice

My boarding passes were pulled from my Apple wallet and my 3 family members who were all sitting together in the same row all got put middle seats and were one of the last to board and barely were able to get our bags in the luggage bins.

Was disappointed not to have known Alaska Air offers no music, no flight aware, no films.

I'm tall and the seats do not have a headrest so its hard to get comfortable. Staff and checking were all great.

I was surprised by everything. The cleanliness, the punctuality, the friendliness of the crew… and the Wi-Fi! Please keep up the good work.