Find cheap flights from Warsaw to Massachusetts

Pros: "Amazing crew and great comfort"
Cons: "Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems."

Cons: "Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine."

Pros: "Crew was really nice can’t complain"
Cons: "Other airlines offer free beer or even hard liquor here u have to pay"

Pros: "Crew was attentive, video selection was very good"
Cons: "Seat cushion was very hard for 7 hour fight. Bring a pillow!"

Pros: "Great. Very smooth and comfortable!"

Cons: "Same reason as above."

Pros: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Cons: "Nothing!"

Cons: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Pros: "Excellent"

Pros: "Same as above"
Cons: "SAME AS ABOVE"

Pros: "Nothinh"
Cons: "Nothing"

Pros: "Everything"

Pros: "Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again."

Pros: "Crew was polite"
Cons: "Outdated aircraft. Too little seat space. Mediocre food. Mediocre entertainment. No device chargers.terrible policy of requiring passangers to buy seat reservations--beyond annoying."

Pros: "The crew was superlative, and after I was stuck for an hour at passport control I found the captain waiting with my dog(in his crate) to make sure of his well being. He said he made sure he kept the climate control at 20c the whole time on the plane. You hear all these animal horror stories but this went above and beyond."

Pros: "great staff"

Pros: "Crew was nice."
Cons: "TV's did not work. Food was lousy."

Pros: "Unlike some airlines the cabin crew is professional in appearance and behavior- courteous and pleasant. My husband and I enjoy the fact that ski equipment is taken without additional charge. The direct flight to Zurich is very convenient."
Cons: "Having to pay for seat selection"

Cons: "Entertainment screen didn't work properly to rewind & fast forward. boarding time was printed as 1 hour prior to takeoff but occurred 20 min. prior. pleasant crew and decent food."

Pros: "Flight is conformable.. Crew was fine."
Cons: "experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Pros: "The chocolate was good. The flight was fine no issues. The flight staff was very good."
Cons: "Had to pay $100 for my second bag. I did not pay for the extra bag on my way out. As a star alliance member and a united chase explorer card user I don’t think I should be paying for the extra bag. I booked the flight through United for the expressed reason that I have privileges when on united and feel if I book united these privileges should transfer. If not what’s the point of being a loyal customet"

Pros: "Smooth, on time flight"

Pros: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Cons: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."

Pros: "Skop"
Cons: "Skopje airport personnel was very bad service ticket counter worst ever"

Pros: "They are the best airline flying to Boston."

Pros: "I was upgraded for some reason and holy cow was it awesome. Amazing food with more choices of what to eat. Massager in the chair and it nearly lied flat. So amazing and the perfect way to travel on a long flight"

Pros: "We received an upgrade to business class. The entire experience was excellent."
Cons: "The flight was delayed in taking off, and our gate wasn't available when we landed so we had to wait again, ultimately adding approximately 1.5 hours to the trip."

Pros: "Loved the crew they were great!!"
Cons: "Movie selection not that great! Also the touch screens were taking for ever to process the comments. I would click play and it would rewind or next and nothing would happen. A330-300 is a new plane and I was just expecting better entertainment system."

Pros: "Swiss' Zurich Airport Business lounge is the most comfortable I've experienced. The flight attendants were professional, courteous and very helpful. A very enjoyable flight experience in business class."

Cons: "Provided headphones are horrible and headphone jack only puts out mono when used with a regular set of headphones."

Pros: "Crew and people were fantastic!"
Cons: "LONG lines again. No luggage even with a 4 hour layover"

Pros: "Food, entertainment, on time, excellent flight"
Cons: "Cramped, the touch screen was not very responsive, the snack at midnight would be better if it were breakfast food-"

Cons: "There was no wifi available, the airline did not have a record of my request for a vegan meal even though I submitted one when I booked my tickets, and they claimed I did not pay for/reserve a seat (even though I had for the flight over, which I booked at the same time as the return flight), so I was stuck in a cramped middle seat for 8 hours trying to write a paper without the internet."

Pros: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."

Pros: "Every time I go back to Greece I always fly Swiss. Always on time, good times, clean, and helpful crew."

Pros: "Same as above!"

Pros: "Attentive crew offwring water frequentlyflight"
Cons: "Flifght was far from full and I am small.so the very tight seat configuration was not a problem."

Pros: "food and crew were excellent: good meals, free wine."
Cons: "Screen was dim and low-resolution, controls slow and hard to use, no power outlets."

Pros: "crew very friendly.food excellent- thai curry vegetables, snacks. the flight arrived ahead of schedule despite slight delay. I appreciated that this was Swiss operated so no charge for skis, boots and poles."
Cons: "Not sure why loading is not by aisles, seems not that efficient"

Pros: "Business class was full so I could not get an upgrade. There were only 4 lavatories for economy. One of those was broken and there was no water in any of the 3 remaining ones. The crew had no water either and they could not make tea or coffee."

Pros: "The crew was very nice, I felt bad for them as people were constantly complaining."
Cons: "The tv's did not work, was extremely disappointing."

Cons: "Same as above."

Cons: "People who handle Swiss"

Cons: "The flight crew was horrible. The desk crew inept. A wheelchair was requested but not there on checkin. Pre boarding did not happen as was supposed to. Older person male at desk was rude, insulting and sarcastic. This did not happen on Boston end. The person was there with wheelchair at the Boston gate and assisted us. Not in Zurich. What about handicap travel? Swiss????"

Cons: "Would have been 5 stars overall if not for two hours of a child kicking me seat and occasionally poking my arm."

Pros: "Upgraded to business class. Very professional and attentive crew."

Pros: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"

Pros: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Cons: "The boarding process took a long time. I had to go through customs, then at the gate they checked my passport again and the line was VERY long. The process just did not seem to be managed very well. There were issues with the tv monitors; however, the crew handled it very well. I wish we had been given an option with the calzones - I don't like red peppers or tomatoes, and was not offered another option."

Pros: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Cons: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"

Pros: "Easy"
Cons: "Wifi"

Pros: "Pretty straight forward. Clean. Efficient."

Cons: "Significant delay of departure."

Cons: "Made us check our carry ons and there was plenty of space in the cabin overhead comoartments"

Pros: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Pros: "Nothing"
Cons: "Proper communication"

Pros: "Nice plane, good service and pilots, great landing - no issues at all."

Cons: "Check in was terrible- long wait just for drop off of already checked in bags"

Pros: "Delta One product is among the best in domestic US."
Cons: "Let passengers know that Delta One has a special check in area."

Cons: "Wifi didn't work"

Pros: "Food, timeliness, comfort"
Cons: "Not sure"

Pros: "individual TVs"
Cons: "it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off."

Cons: "The fact the the toilette was kitty cornered in the mid cabin bathroom is a joke on modern society."

Cons: "WiFi didn't work"

Pros: "Everythg was perfect"
Cons: "Have some headset so people can watch movies in the plane"

Pros: "Good seating, great food, good service."

Cons: "Not getting turned around after flying in the air for an hour, having to get on another plane, and then landing at 4am."

Pros: "Everyone was great!"
Cons: "N/A"

Pros: "Convenience. Smooth ride. On time. Great staff."
Cons: "N/A"

Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"

Cons: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."

Pros: "Not comfortable and not helpful"
Cons: "Some rude staffs , not helpful"

Pros: "On time and helpful staff."
Cons: "Very cramped seating."

Cons: "We thought we were flying AirFrance as our emails came from them and were surprised to learn after waiting in the AirFrance baggage drop queue for 30 mins that we were in the wrong place."

Pros: "Everything was really great"
Cons: "I can’t no say anything bad"

Cons: "Really rough landing"

Cons: "Late boarding and take off with no explanation."

Cons: "I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag."

Pros: "Quick boarding"
Cons: "N/a"

Cons: "Dripped on!!!!!!"

Pros: "On time, staff, and overall service"
Cons: "No complaints"

Pros: "Awesome customer service"
Cons: "No complaints"

Pros: "Me atendieron muy bien , tuve un excelente viaje"
Cons: "Nada"

Pros: "Zones are more delineated."
Cons: "People were obviously cutting in line and edging up before their zones were called."

Pros: "the trip going to cancun was an absolute nitemare.... the phone situation was less than acceptable... call back times horrific incorrect postings of new schedules.... late postings of new schedules...."
Cons: "the trip going to cancun was an absolute nitemare.... the phone situation was less than acceptable... call back times horrific incorrect postings of new schedules.... late postings of new schedules...."

Pros: "The TV selections"

Cons: "Change d for WiFi. Cheap"

Pros: "Efficient hop to Boston"

Pros: "Modern plane from ATL to BOS. On board games were a fun distraction."

Cons: "The tsa is worthless"

Pros: "Very professionals"
Cons: "N/A"

Pros: "Everything went smoothly."
Cons: "N/A"

Pros: "Easy boarding. Due to bad weather they kept us well informed. One hour late but not their fault."
Cons: "A little chilly in the waiting are."

Cons: "Smooth and easy"

Cons: "Boarding in LA was. Mess"

Pros: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Cons: "The guy next to me was kind of smelly but was very nice."

Pros: "The crew were nice"
Cons: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"

Cons: "No tvs."

Pros: "Great stewardesses, good food"

Cons: "All good"

Cons: "Arctic char looked like it really was salmon. Need better selection of contemporary movies. When The Third Man is the most attractive alternative it's not so great. Would like to have seen the attendants more pro-active in asking about beverages and passing out snacks, fruit, etc. Saw just the water, orange juice and apple juice trays being carried around."

Cons: "Improve quality of on board announcements."

Pros: "We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed."

Pros: "TV series “The Name of the Rose” that I really wanted to watch for some time"
Cons: "Water, water, water... I almost died from dehydration"

Cons: "Lufthansa left us stranded in Dublin"

Pros: "Smooth. No turbulence. On time."

Cons: "Retrieval of my luggage in Boston took over 45 minutes. What good is it having Global Entry when other passengers behind me in Customs are getting their bags first?!?!?! Make good on my inconvenience Luftwaff."

Pros: "OK"
Cons: "Nothing to note"

Pros: "Timeliness of fligyts"

Cons: "Totally Re routed. Bleh."

Pros: "Staff tried hard to serve food"
Cons: "Very stinky person sitting in front of me and because there is no air jets to regulate had to breath 9 hours of stinky armpits Stayed 20 min on the plane or more waiting until gate would open."

Pros: "Nothing. But I did arrive on time"
Cons: "I will try to avoid Lufthansa if I can"

Pros: "See previous comments"
Cons: "Same"

Cons: "I was waiting over 1 hr for my l"

Pros: "Very comfortable journey, was a pleasure to travel."
Cons: "Nothing."

Pros: "Good variety of on-board entertainment"
Cons: "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."

Pros: "nice clean plane"
Cons: "the wifi is free but doesn‘t work. flynet app didn‘t pair"

Pros: "Large screens for movies are excellent. Very easy to use."
Cons: "Other international carriers have better food, but it wasn't bad. Other carriers have business class cabin designs (Cathay Pacific for instance) which allow the window seat passenger to get out without disturbing the aisle passenger."

Pros: "Where is my bag"
Cons: "Where is my bag"

Pros: "I enjoyed the sleep."
Cons: "No enough leg room for a slender Man of 5 foot 7 inches."

Pros: "Good movies and TV to choose from."
Cons: "Food sucks. Bland and gooey pasta as vegetarian option."

Pros: "Left in time, arrived too early"
Cons: "Boarding took a lot of time"

Pros: "Everything!!"
Cons: "Me starting to get sick!"

Pros: "Nothing"
Cons: "Nothing"

Cons: "Delayed flights for a day"

Pros: "same as above"
Cons: "same as above"

Cons: "The seat-back screens were very annoying and not very responsive."

Pros: "Service was great, pilots were amazing no decompression pain in my ears."
Cons: "The flight was delayed in Warsaw for 1:30 hours"

Pros: "i received an unexpected upgrade which worked out very well."

Cons: "Delay"

Cons: "They misplaced my oversized luggage even after I paid the overpriced $100 fee (87 euro cash only) for a 2nd checked bag. It was not defined by weight or size, but a straight fee of $100 for any kind of extra bag"

Pros: "I like everything about your operation. my experience with you was far better to what i experienced fly another airline last time i visited United States. thank you."

Cons: "Crying children!"

Cons: "The connecting times between the flights was very tight. Especially as the line for the passport check in Frankfurt was so long. And then the gate was so far away. A mad dash. Stressful."

Cons: "Delayed taking off due to airport queue."

Pros: "Very family-friendly"

Pros: "Lufthansa was great . It was just that the weather did not cooperate in Boston."

Pros: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."

Pros: "The staff was very friendly once I managed through the line for the rebooking because of the strike."
Cons: "Strike holding passengers hostages. This was not the reputation of Lufthansa and the poor relationship between the staff and managment in the past 2 years will make me reconsider travelling with this company."

Cons: "Person in front of my reclined while I was eating"

Cons: "The special menus items do not cater to people who have peanut and tree nut allergies. i was only able to eat pretzels and drink coca cola."

Cons: "Foods usually not bad but the sausage and beef was absolutely disgusting."

Cons: "Pay for Wi fi"

Pros: "Lufthansa - The best."

Pros: "same as above"
Cons: "same as above And landing was extremely hard.!"

Cons: "I saw fly inside the cabin, disgusting."

Pros: "same as above"
Cons: "same as above"

Cons: "Patronizing crew."

Cons: "Long lines at security check before the gate. Our luggage was lost"

Pros: "Professional staff and condition of the plane"
Cons: "Ran out of meal choices"

Cons: "Food is looking not fresh and quality is cheep ...."

Pros: "yes, seat is always ok , I'm not overweight"
Cons: "basically, nothing, just keep smiling"

Cons: "Everything"

Cons: "Seating is extremely cramped"

Pros: "The cleanest of the airport and the airplane"
Cons: "The 15 hours layover"

Pros: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Cons: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."

Pros: "No wifi or any entertainment. Flight delays and lost baggage!"
Cons: "No wifi or any entertainment. Flight delays and lost baggage!"

Pros: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Cons: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"

Pros: "crew was great ,seats was better than good"
Cons: "nothing"

Pros: "It was all fine, a bit cramped, but otherwise fine"
Cons: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"

Cons: "Everything"

Pros: "Staff and the service"
Cons: "Dinner was so bad"

Pros: "The flight attendants where good and welcoming"
Cons: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."

Pros: "Lost my luggage"
Cons: "Not loosing my suitcase!"

Pros: "The crew was helpful with tips for Vienna"

Pros: "On time take off"

Cons: "Flight was 1 hour late. Didn’t make up any time while in flight. We came to no gate assigned. Additional delays due to wait for free gate. Unacceptable, missed my connection. Had to stay additional day for rebooked flight."

Pros: "All flights were on schedule"

Pros: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Pros: "it was mess, so I cant say positive thing"
Cons: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."

Pros: "Friendly staff with great service"

Pros: "I liked that the plane eventually came..."
Cons: "That the plane was an hour late..."

Pros: "new plane, half empty, good and friendly service"

Cons: "First there were problems with the plane... then it got delayed... I missed my connecting flight... now it’s 2 am I have a wedding to get to in 4 hrs and I finally just arrived ."

Pros: "Highly efficient transfer (45 minutes between flights)"
Cons: "too short a time to transfer between flights as a very long distance between gates,"

Pros: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."

Pros: "I watched three good movies during the flight to London. I enjoyed them."
Cons: "Nothing particular."

Pros: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Cons: "Seat backs were rock solid without use of a personal pillow."

Cons: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"

Cons: "Our flight was delayed by three hours due to “technical problems“. We were never updated during the weight and when we were told that the flight was canceled everyone was told to go back to the ticketing area to pick up their luggage and to find other options. When we were almost halfway there we were told to turn around and that the flight in fact was not canceled. The food was mediocre at best in the service on the plane was in adequate. They were understaffed and staff to peer to be stressed and fatigued. The seats were small and cramped and not well padded in the economy section. We are going to be flying on Lufthansa in the spring and will hope that their services are better than what we experienced on Austrian air."

Cons: "Thechnical problems with the plane.One hour we were sitting in the plane and waiting departure"

Pros: "Flight crew & overall experience was positive. Meal & entertainment were good."
Cons: "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."

Pros: "Very orderly fashion onto boarding"
Cons: "My suitcase got destroyed"

Cons: "We sat on the tarmac for 2 hours because a crew member did not have the proper paperwork. This is incompetence. The trip was long enough w/o adding another two hours due to poor planning. This was completely preventable."

Cons: "Designs of Business Class seatings need some improvement. It seemed there was waste of useful space. Therefore, the area for Business Class seating was big but there were not enough space for everything."

Pros: "Boarding was easy. We took off a bit late, but landed on time. Staff was responsive."
Cons: "Mediocre breakfast. Entertainment wasn't great."

Pros: "Everything was excellent!"

Pros: "Most of the crew were nice. Efficient."
Cons: "Ridiculously small seats and legroom."

Cons: "I used flights between Vienna and Prague several times and in most cases they are delayed."

Pros: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Cons: "nothing, it was a great flight from beginning to end"

Cons: "Behavior of AA"

Pros: "They offered passangers ti move to raws that wete half empty so we will have more room."

Pros: "Good movie selection on flight"
Cons: "Got bumped from the seat I reserved after boarding without explanation and when I explained I was traveling with a group was simply told that's too bad. Their customer service is awful and had already submitted a complaint for a return flight which was never followed up on."

Cons: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"

Cons: "5 hour delay. One staff member said there would be a delay, the second said there was no delay and after a couple hours the delay was confirmed. I was told the flight was full without the attendant even checking, flight was actually not even close to full. Nobody wanted to help and do their job, they just want to send you on your way."

Cons: "It was advertised as Austrian Airlines but when the details came through afterwards only then did it state that it was a United Airlines flight. So, I can't rate this flight because it had nothing to do with Austrian Airlines. You need to update your site so that it clearly states "Operated by..." when people are booking."

Pros: "They were efficient. It was on time. The staff was pleasant."
Cons: "The plane seemed older. It was a bit noisy. No entertainment. It was however, just a short distance and served this purpose well."

Pros: "Everything went well other than what was served for breakfast."
Cons: "The food that was served for dinner was fine. Some fruit/yogurt would have been far better for breakfast than the muffin that was served."

Pros: "Not much...."
Cons: "The ticket indicated the wrog gate 21 instead of 31."

Pros: "It was cheap and easy to book"
Cons: "Not being able to check in online, was not able to reserve seat. Even at luggage check in the flight attendants did not allow me to reserve a seat."

Pros: "Yes, Very good"

Pros: "Boarding was efficient and the crew were nice."
Cons: "the seating is horrible. it was the tightest seating I've ever experienced."

Cons: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Cons: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Cons: "Klm is the best, even on a 40min they served small breakfast."

Pros: "Impressive service... amazing crew, very friendly and professional"

Cons: "Still don’t have my luggage yet"

Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"

Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Pros: "Usual faultless KLM experience"
Cons: "Nothing."

Cons: "Flight got cancelled"

Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."

Cons: "Fix the damn KIOSKS at Vienna!"

Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Cons: "Not being 1 hour late"

Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"

Pros: "Nothing"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Pros: "Nice people and good service"
Cons: "Not much"

Cons: "wasn't able to take the flight since I missed it"

Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Pros: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Cons: "Nothing to say"

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Pros: "Easy to board and easy flight."

Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."

Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pros: "Lovely staff, good food, great movies."

Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"

Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Cons: "Bag was lost"

Cons: "At some point the luggage was lost. here."

Pros: "Everything. A truly faultless experience!"
Cons: "Nothing"

Pros: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Pros: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Cons: "Nothing to be honest . All positive."

Cons: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Pros: "Everything - Checkin, crew, food, entertainment"
Cons: "Nothing"

Pros: "Nothing"
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Pros: "Flight attendants tried their best given what they had to work with."
Cons: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Pros: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Cons: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"