Daily cleaning, installation of cabin HEPA filters
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 14h 05m.
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines ($459)
For Washington Dulles Airport to Alicante, Saturday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Alicante back to Washington Dulles Airport, the best deals are generally found on Monday, with Sunday being the most expensive.
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Scores according to KAYAK customer reviews
Cons: "They told us there were no earbuds so recommended using our own. Our children had left theirs at home so they ran to get a $20 pair nearby. But the the plane DID have the buds; what we did not have were blankets — the crew said none were to be had."
Cons: "2 hours Delayed and operated by United ..."
Cons: "Seats felt like Adirondack chairs..hard and no lower back support."
Pros: "The seat 16A is very comfortable and spacious. Most of the hosts were friendly and helpful."
Cons: "My screen did not function well and sound was very poor. I had to have my computer 'rebooted' two times. The second time was done by a gentleman who was a bit sarcastic when I asked if he could help me, as I had waited 20+ minutes for the help to get it going again. You need to update your system!"
Pros: "The crew was excellent and always there to help. They managed a 15min boarding due to being well organized."
Cons: "I’m 5’7 and my knees were touching the seat in front of me- there is no way to be comfortable. You pay an extravagant amount of money and get squished in there like sardines. It’s disappointing."
Pros: "Treated passengers well - even those of us in steerage. Food was excellent and entertainment options plentiful. Coach is still coach, and it’s hard to settle in for a nap. So, if arriving rested is important to you, spring for business class."
Pros: "Underseat AC power and USB power was the highlight of the trip."
Cons: "Food portions were tiny. Totally dehydrated at the end of the flight, and water was passed out in 100 mL servings. Insufficient space under the seat for a backpack."
Cons: "Missed this flight because my first flight was a cancelled flight, missed intercontinental connecting flight."
Cons: "Was told that an upgrade to premium economy entitled us to lounge privileges. Were told by attendants that we had to pay an extra $35. each. We had $6.30 subs from potbelly."
Pros: "I wasn't expecting free in-flight movies and meals, which were very welcome"
Cons: "Seat pocket was damaged and couldn’t be used. Food was at best mediocre. Old salad, old bread, no salt with warm meal."
Pros: "Probably one of the best economy experiences I have had in a long time. The staff was very friendly and professional. Also one of the first times that i was actually comfortable in an econo seat. Hats off to Lufthansa!"
Cons: "Seats very crowded. No leg room at all."
Cons: "After usual perfect service from Luftahansa, I noticed that my lagguage was opened and destroyed."
Pros: "Timely, friendly, clean plane"
Cons: "Food was bland!!!"
Pros: "Everything on the flight was very efficient and organized—the boarding process, the excellent and pleasant service, the food, and the entertainment selections. Thank you for making a long flight enjoyable."
Pros: "A couple of flight atrendants were civil"
Cons: "Gate was changed three times immediately prior to departure. Plane was BERY small. Food was awful."
Pros: "Impecable service. Even worth flying through FRA."
Cons: "Nothing. Everything, as always, great. Keep it up."
Cons: "This particular flight was delayed beyond reaching the next sep,so we have to rebook our flight threw Chicago in uncomfortable hurry."
Pros: "Boarding was made seamless. Seating legroom always seems to be better then others I have flown with. Food seems to be better too. The flight crew is very friendly!"
Pros: "new clean aircraft."
Cons: "no breakfast."
Pros: "This was actually a United Airlines flight connecting to a Lufthansa flight in Munich. The crew was friendly and thanked us individually for flying with them as we prepared for landing."
Pros: "Everything was amazing Very pleased!"
Cons: "Good choice entertainment but system is slow to respond and crashed on a few occasions"
Cons: "It was a transatlantic flight in coach. There is no way to make that a pleasant experience. Entertainment system was down. Ran out of one dinner option."
Pros: "Excellent flight, crew, food and service."
Pros: "The flight attendants were very friendly and attentive. The flight was very smooth."
Cons: "My seat back was not easy to keep in the reclining position."
Pros: "great and pleasant service, caring and helpful, frequently offered beverages, delicious vegan option, great movies selection, not much turbulence, overall like Lufthansa the best: reliable, on time,"
Pros: "Best crew ever. By far most friendly staff and excellent service."
Cons: "Nothing that I know"
Cons: "This was a united flight. The personal was not helpful, only in helping me communicate with the airport in Rome to change my flight. I had to pay 97 euros for this change. I am upset and think it is not fair that I need to pay for a problem united had with their flight. I also think star Allience failed as they were not able to resolve the problem with their partner airlines."
Pros: "When we fly Trans Atlantic, we always hope it will be with lufthansa! Sometimes they use united as a carrier and it us never as good as lufthansa!"
Pros: "Efficient, early check in and seat selection was simple and done from home. Got to the airport early which is unusual for me but everything went smoothly and was relatively low stress."
Pros: "Everything else was fine."
Cons: "I had paid for comfort seats ($140) extra. When I checked in at gate I was given another seat assignment (without explanation). It turned out to not be comfort seat, in fact it was the last row in the airplane. Had to get eh gate agent back, which was not fast. She said flight was full and a family had been spread out. I understand, but you can't just bump me from a paid and selected seat to a standard seat, especially on transatlantic flight after paying $140 extra. There was no apology. She went back to gate and little while later came back with a comfort seat. Some people seem not to have shown up as the seat next to me stayed open as well. It was very poorly handled."
Pros: "Late departure, full flight but good overall."
Pros: "Check in was good. Everything was orderly and on time."
Cons: "Fairly cramped for an international flight."
Pros: "flight attendants were very nice, helpful, and accountable. I wish every flight had them on their crew."
Pros: "Great service, food, crew."
Cons: "Seats too small, very uncomfortable."
Pros: "We purchase extra leg room seats which turned out not to be available. The crew understood our frustration and upgraded us to premium economy. Many thanks!"
Pros: "I love the crew, the seats, the food was wonderful and the flight was the smoothest ever. Thanks"
Pros: "Boarding was again easy, directions were clear as to where I should sit. My only trouble with the crew was that announcements were sometimes too quiet to hear at all, which I hardly cared about anyway (seat belts, please). The movie selection was unexpectedly good, as was the music section. Books were meh."
Cons: "I was not comfortable after about four hours, my biggest problem being I had already been riding in an airplane for a total of six hours that day. Food was fine, but came with salt, which was nice. I don't expect a four course meal on an airplane, but I didn't eat with gusto. The headphones provided were lousy, but I just plugged in my own set."
Pros: "I was fortunate to have a complete row (3) seats for myself; the plane was new and in excellent condition. All the staff was courteous and helpful."
Pros: "Flight not too crowded. Check in allowed us to switch seats to maximize space."
Cons: "Food was just so-so."
Pros: "Lufthansa's newest 747-8 airliner was quite the treat for international flight. 100% LED lights with subtle purple-blue mood lighting overnight looks pretty and mimics Virgin's design. Dozens of movies to choose from in addition to many more entertainmrnent options in the widescreen touchscreens. And actual silverware for food, even in economy. The addition of Premier Economy (wider and longer seats) copies the design from United's Economy Plus, at the expense of regular economy's legroom (I believe). Note: if you have noise canceling earphones or headphones like myself, get the 2-jack airline adapter. Lufthansa uses the proprietary dual-jack, at least in economy."
Cons: "Pasta dinner only had 1/8 piece tomato. Stick to the chicken."
Pros: "great service, food, and crew"
Cons: "Absolutly no negatives"
Pros: "We had a great trip -- helpful flight attendants...and no worries at all."
Cons: "DELAYED LEAVING FRANKFURT BY AN HOUR DUE TO BAD WEATHER."
Pros: "Crew, boarding, flight ahead of schedule"
Cons: "I booked Lufthansa...why was I on United?? United is a far inferior company. No food on a cross-country flight?? I was asked to pay for any more than a couple glasses of water. Really? On a 6 hour flight? I had to pay for entertainment? All my other flights it was free...feels like nickle and diming. Will not fly United again."
Cons: "lufthansa used United for this flight. probably because they run out of airplanes, they used a plane so old, I believe it was from Nixon's time. very very old. I am suprised I made it one piece to Amsterdam. So dissapointed why Lufthansa linked their name with such a poor company like United. I never fly United."
Pros: "Nothing. Our flight was delayed by 4hrs due to weather conditions at SFO."
Cons: "Same issues as per first leg of my trip - Brussels/Washington, but even more restricted seat space. There was a empty row[3 seats] empty behind me. I'm a DVT patient[got it a couple of years ago while flying back from China - didn't move during the entire flight] and need to move frequently and need legroom to stretch out my legs as much as possible when sitting. Anyway, having informed a crew member about my DVT condition, I asked if I could move in the empty area - mind you, that was after plane door was closed and boarding had been completed. She refused only to give after takeoff the area to a lady with a little dog in her purse. This flight was operated by United. Our household will from now on avoid any flight that's operated by United."
Pros: "Liked the toilets downstairs. Good selection of entertainment. Pleasant crew."
Cons: "When I checked in I was told that I could take my suitcase, which is a carry-on size suitcase, on board. While boarding I was made to check it as luggage and told it was to big and too heavy even though it weighed 12kg."
Pros: "in flight service is great, lounges are excellent, and personnel are well trained and courteous"
Cons: "that I couldn't bring my kids into the lounge"
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"
Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."
Pros: "Nice attention and good food. Plane and seats are confortable"
Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Cons: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Pros: "Crew was good"
Pros: "The crew!!"
Cons: "Turn the lights on early making it hard to sleep"
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Pros: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."
Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Cons: "They stole my money"
Pros: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"
Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Pros: "Cabin Crew was awesome."
Cons: "Entertainment System was not working and no Non-veg food option in flight."
Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Cons: "OLD plane without comfort or entertainment"
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "Same as above"
Pros: "Service was good"
Cons: "Did not get the luggage from connecting flight from Amsterdan to Basel"
Cons: "I slept didn't have snack offered and no entertainment"
Pros: "Flight was quick, professional, friendly."
Pros: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Cons: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."
Pros: "New plane, new seats, new entertainment system. All very goo to great. The dinner was above average in terms of taste but the breakfast was pretty ordinary."
Cons: "Breakfast food wasn't very good."
Pros: "Good service."
Cons: "Business is EconAnthro my seats with the middle seat open."
Pros: "The food was surprising good, especially the Japanese meal. The flight attendants were pleasant. Long flight but at least the entertainment choices for movies were good. I'm happy the provided snacks in the galley and walked around cabins offering water and drinks often."
Cons: "The plane was a bit dated without electrical outlets and a dated entertainment system. The earphones seemed cheap"
Pros: "Service - Crew"
Pros: "that there was a water and a blanket on each seat!"
Cons: "I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off."
Pros: "Good boarding process and crew today."
Cons: "Plane was delayed and connection in Copenhagen was missed, resulting in a five-hour delay overall."
Cons: "The flight was cancelled without explanation"
Pros: "I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that."
Cons: "Everything. Our flight was delayed from our departing city because the plane was leaking water on the floor and they had to send in a special cleaning crew to try to stop it. We were not given the seats we pre picked months before when buying the ticket. The ac was broken for the first half of the flight. Then, we missed our connecting flight because of the first delay. Once we got onto a new connecting flight, it was also delayed and once again, we missed our last connecting flight and are not making it to our final destination today."
Cons: "My luggage was lost and still not found"
Pros: "Food was okay. Very smooth landing"
Cons: "Crew. One of the flight attendants was unfriendly and short when asked about food options. None of them were approachable."
Pros: "Great flight on SAS"
Cons: "Very good food and outstanding choice of movies as entertainment."
Cons: "Tiny, hard, uncomfortable seats and cramped conditions, just about the worst 8 hours in my life"
Pros: "I liked the bottle of water in my seat. Thanks!"
Cons: "We could not order vegetarian, so arrived hungry."
Pros: "Everything was done quite well - not too fussy. Limited free drinks options on a transatlantic flight perhaps being the only possible complaint."
Cons: "Limited free drink options on a transatlantic flight."
Cons: "Rude crew, and apparently now you only get one free nonalcoholic drink in Economy for an 8 hour flight."
Pros: "Everything was nice and smooth. Nice comfort and smooth flight, arriving slightly before the time"
Cons: "Pay for a coke?"
Pros: "Friendly service. No problem with moving to open seats to stretch out."
Cons: "Even though it was an older plane, it was still comfortable."
Pros: "Decent movie selection and very smooth landing"
Cons: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."
Pros: "The crew is great. Did everything within their abilities to be comfortable"
Cons: "The cabin was too warm for the duration of the flight. The movie content wasn't that great. Also, the headphone jack on my seat was temperamental and I lost sound quite a bit. I wish they had more vegetables in their dish"
Pros: "The comfort and technology on the aircraft."
Pros: "Not full. Kind crew."
Cons: "No complaints."
Pros: "I was running late to my flight, and I found the SAS customer service line exceptionally helpful in helping me make the right decisions regarding how best to deal with the risk of missing my flight. In the end, I made my flight in time, but I found customer service critical in making the best decisions regarding my pre-flight transportation. Additionally, the flight was smooth and enjoyable."
Cons: "Crew not very friendly."
Cons: "Should at least serve some water"
Pros: "Seats are more comfortable than those of many other airlines."
Cons: "Normally, I am not picky regarding airline food. In SAS's economy or "Go" class, there is no choice of food. I can think of plenty of dishes that would be appealing to many people. Yet the meal that was served, beef stew, posed a problem as I don't eat red meet. Since many people also do not eat beef due to religious beliefs, I am appalled by SAS's decision to only serve this dish to its economy class passengers. As I ordered my ticket through Kayak, I didn't have the option to request a special diet, nor did I think to do so as airlines generally do not serve serve a beef dish as their one and only."
Pros: "Seating was great, bumped to business class w/ extra chg."
Cons: "Earphones not working properly and when I ask they reset TV. Never came to ck on me afterwards. Not available to to ask.no vanilla icecream, only chocolate."
Pros: "Power plugs at all seats"
Cons: "2+ hrs late on departure, could not confirm follow on connecting flight. Could not select seats online. Airbus aircraft ventilation is weak. Movie selection was inadequate. No "free" alcohol and high prices. Pay WiFi in economy but "free" everywhere else"
Pros: "Relatively new aircraft. Estonian pilots."
Cons: "Flight was late 90 min for technical reasons. Crew kept assuming everybody speaks Danish."
Pros: "Great service, on time departures and arrivals. Two meals on the trans Atlantic portion of our trip."
Pros: "I had a window seat with a view of New York City as we flew North."
Cons: "The sound quality of the earphones was so poor that I could not understand most of the dialogue of the film that I watched."
Pros: "service was good"
Cons: "The plane was full. Sets in economy were very small."
Pros: "Technically, since the first leg of my flight was changed I no longer flew this route, but it was through the same airlines and they fixed my issues no problem."
Pros: "Timely or even earlier arrival. Generally, very good experience"
Cons: "Delay after delay. Screaming kid"
Cons: "In-flight entertainment did not work, veggie meal I ordered was not there, and when I asked if I could have one of the extra business class meals, I was told no. I further asked if I could just have some chips from the snack basket and that was met with a death glare from the female flight attendant. All in all, the flight attendants were rude and unwilling to accept any ownership in the poor conditions of this 9 hour flight."
Pros: "Modern plane, great entertainment system"
Cons: "Paying for booze, vegetarian breakfast is awful."
Cons: "Small and tight seats."
Cons: "The plane was very old and not maintained well, dirty and not clean from the previous flights"
Pros: "The choice of movies and tv shows was excellent. Also picture on tv was very good."
Cons: "Seat was not very comfortable."
Pros: "Great aircraft, good food, awesome crew, very comfortable seats, the entertainment was really good. Overall super pleased. Hopefully it'll be the same on our return back to DC"
Cons: "Unfriendly and rude desk help. Rude and insulting. United was a real disappointment. I will ask my travel agent to be in touch re screw up the economy plus seats. I had to pay extra for what our itinerant said had been booked. Mary, at the desk at C12 in Delles, she wouldn't give me her last name was unbelievably insulting and unhelpful."
Cons: "Too much meat in meals."
Pros: "Flight was fine, service good, and our seat choice excellent."
Cons: "We left an iPad on board in Copenhagen and found that there was no way to inform SAS!"
Cons: "sas online seat selection and checkin, computer crashed"
Cons: "No individual seat control of airflow. The plane was very warm and there were no vents at each seat."
Pros: "Attendants allowed any standing to ease weary legs as long as it was out of the way."
Pros: "All of it."
Cons: "None of it."
Pros: "Old airplanes, no cellphone chargers, my monitor didn't work at all so they gave me an Iphad......"
Cons: "Old airplanes, you have to pay for alcohol...."
Cons: "I was bumped off. So I liked nothing about that SAS flight."
Cons: "Lost luggage delivered today"
Pros: "The plane was nice and clean, the crew was kind."
Cons: "There were no food options, only preset meals. Not fantastic for a vegetarian. Also, for two and a half hours we were delayed (while sitting on the plane after pushing back and then returning to the gate) due to something wrong with the plane. Along with being unnerving, it caused nearly everyone on the flight to miss their comnecting flight."
Pros: "Nice crew"
Cons: "Not loose my luggage:)"
Pros: "There is a nothing to mention that was memorable or comfortable."
Cons: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."
Pros: "The crew was great"
Cons: "1-2 +cms leg space"
Pros: "Nice and attentive crew."
Cons: "Seats not comfortable in premier economy."
Cons: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"
Cons: "Our request for vegetarian meals got lost after a glight was cancelled."
Pros: "Great newer plane, great service!"
Pros: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Cons: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Pros: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Cons: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Cons: "Entertainment worked sporadically"
Pros: "The whole crew is so kind"
Cons: "Delta made my whole first flying experience the best."
Pros: "Great crews, excellent customer service"
Cons: "We had a short delay"
Pros: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Cons: "Seats were not comfortable, even in Comfort + seating isle."
Pros: "Entire trip was easy and comfortable."
Cons: "The flight delayed for 2xhours from Paris to Cincinnati"
Pros: "Fantastic Crew!"
Cons: "Seats are comfortable but tight."
Cons: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"
Pros: "Everything. crew friendly and food/drinks the best"
Cons: "Nothing...all was wonderful"
Cons: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"
Pros: "It was a nice plane and boarding was well organized."
Cons: "I was assigned a middle seat, if not for that I would have given a higher rating."
Cons: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"
Pros: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Cons: "Business class seats weren’t comfortable and too narrow no entertainment."
Pros: "Quiet! No noise-canceling earphones needed. Delicious food."
Pros: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Cons: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."
Pros: "Food was Fantastic, Air France the Best on Air."
Cons: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Pros: "The friendliness and courtesy of the staff."
Cons: "One piece of my luggage was left behind in Paris."
Cons: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."
Pros: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."
Cons: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Pros: "Speed, courtesy of the flight attendants"
Cons: "Landing was a bit rough, understandable due to the weather."
Pros: "This is what happens when you get roped in by a low price."
Cons: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Pros: "The food, the service and everything else is fine, quite good."
Cons: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."
Pros: "Short, lots of leg space"
Cons: "The crew was not very polite."
Pros: "Standard stuff"
Pros: "The boarding process was smooth and the crew friendly. Flight ran on time."
Cons: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."
Pros: "The crew was very nice and helpful."
Cons: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."
Pros: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Cons: "There is nothing I did not like."
Pros: "The food was good, the staff was very friendly and very nice,"
Cons: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"
Pros: "I like the service of AF"
Pros: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."
Pros: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
Cons: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."
Cons: "Left a little late for no apparent reason."
Pros: "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
Cons: "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."
Pros: "I have been Flying Blue platinum for six years in a row. I often wondered why I never got a complimentary upgrade... Well, I can no longer complain: I was very kindly invited to move across that curtain. Of course, in short haul (2-hours+) A321 flights, all seats are created equal, business or main cabin... But the attention was there, excellent service, and gourmet food too. The whole experience was great. I'll go on flying Air France with fewer regrets."
Pros: "I was too tired to stay awake so I slept most of the flight. The ground crew at the checking booth was kind enough to provide me with an aisle seat to accommodate my long legs, from which I suffer if I would sit in a middle seat."
Cons: "Nothing that I can remember, again I was too tired to stay awake."
Pros: "Courtesy staff excellent!"
Cons: "Console for gaming poked guy in front. Needed joystick"
Pros: "The seats were comfortable and the food was unexpectedly good. I also appreciated the pillow and blanket that were provided. And it’s nice having individual screens on which to watch movies and television. Made the time “fly by”."
Cons: "The woman in front of my husband leaned her seat back as soon as we were airborne and stayed that way for the duration of the trip. That made it more challenging for him to use his tray but other than that, no problems."
Pros: "It c was fantastic"
Cons: "Took about a month to book an infant ticket, then was issued a ticket with a wrong name, which then took another 3 weeks to be amended. When checking in, the agent told me that my daughter's ticket was not linked to anyone and looked like she was flying solo even though I mentioned to 5 different customer service agents that I would like to add her to my itinerary. Just when I thought it couldn't be worse, captain announced that they were having trouble with the AC for my part of the plane, meaning 7 hour flight was hotter than 80 degrees. I should also mention that trash was not collected until breakfast service."
Pros: "Flight was smooth"
Cons: "I upgraded to business class and the seat felt like a cage. The flight attendants were much more interested in talking to each other than helping a paying customer. Terrible customer service with bitchy attitudes from a bunch of men."
Pros: "Crew member was especially gentle, kind and resourceful. She gave toys to small upset child sitting across the isle from us. Child became calm."
Cons: "Timing of the meals. Would rather have slept after take off and had a substantial breakfast before landing."
Pros: "Professional, nice and pleasant staff, food, timeliness"
Cons: "Small leg room, thinness of Sears such that any small movement from person behind was like a kick to the waste/back, old small entertainment screen, no eye masks"
Cons: "food / leg room / in-flight entertainment / no wifi / no plugs for electronics - everything was missing and horrible."
Cons: "The flight was late and the info was not shared. The attendants were not helpful and were unkind. The food was served in a strange timing."
Pros: "Flight was smooth, check in process etc was fine."
Cons: "Small poor pixel quality screen, small movie selection, very avg food."
Pros: "Flight attendants"
Pros: "Boarding, crew and meals were good. Bedding was very nice."
Cons: "Cabin was a tad warm and biz seat was broken. Flight crew was sympathetic."
Pros: "Received a lower than expected upgrade fare for Club World. The new Club World amenities are a big improvement over the older option."
Cons: "BA still needs to improve its Club World seat and update it. It is significantly behind the competition. The seat lacks meaningful storage options and if you don't have a window seat, there is absolutely no privacy."
Pros: "Free movies Comfy seats Good food Attentative and friendly staff As a USA citizen - I would love to put us up as the pennacle, but British Airways puts United and American Airlines to shame."
Cons: "A one hour connection in london heathrow is near to impossible. I lost my connection i was suppose to be in madrid at 11am and it was suppose to be a 10-11 hours of travel. I wont make it to madrid until 6pm incremeting my travel time to a total of 24 hours for this reason it was and is a POOR and mediocre flight!"
Cons: "The food choices were not appealing at all, and there wasn’t very much food either. Also, seats were narrow and uncomfortable. The seats seemed much better on the flight from London to Madrid."
Cons: "The flight was delayed 2 hours before takeoff. Then I missed my connection flight at LHR. Consequently I had to wait for 4 hours to catch filling flight form LHR to NCL. BA very poor service."
Cons: "cold bread"
Cons: "In our party of 3, one bag was lost -- apparently stolen at Rome airport. Nobody there from Aerolingus to go to! No complimentary food or even water from Dublin to Rome. Lousy food and expensive drinks elsewhere. Airplane from Dulles to Dublin ws old, unkept, antiquated. Serbve on airplanes was bad to nonexistent. NO coffee in the am after an overnight flight!!???"
Pros: "All BA employees were wonderful and helpful"
Cons: "List bag. Spent all day at Heathrow with 2 jet lagged kids. Missing medication. Had to go shopping for wedding clothes. Pretty much the worst day of my life so far. (I must have lived a fairly charmed life till then ;)"
Pros: "The flight was bad I lost my luggage"
Pros: "The inflight entertainment was top-notch. Plenty of choices, good quality and the touch screen responded well to touch. Boarding was quick, efficient and pleasant."
Cons: "Cabin crew servie was somewhat lacking during the flight. We got our drink before dinner and the drink cart did not come back again when dinner was served so we had to have dinner without a drink (other than the small cup of water that comes with the tray). Breakfast now has been relegated to a breakfast bar - really?!?!"
Pros: "Many entertainment options, food was tasty."
Cons: "Movie options were not new releases"
Cons: "My daughter spent several hours in the checking in process. It was vary confusing and frustrating."
Pros: "Clean plane"
Cons: "Nothing was offered for free to during or even a simple snack what about a sandwich, Huge disappointment"
Pros: "ALL OK."
Pros: "Flight and connections in perfect time."
Pros: "Selection of movies"
Cons: "Time of flight"
Pros: "The crew was polite and helpful."
Cons: "The temperature was extremely warm and the food was terrible."
Pros: "Movies selections were great!"
Cons: "One stewardess in particular was rude to people asking her questions about deplaning. Food options were crappy. Flight was delayed by two hours. They didn't call to notify prior to departure. Thankfully, I noticed early enough and was able to change time of my connection from London to Edinburgh. Otherwise, would have missed it!"
Pros: "Crew, service"
Cons: "Seating was bad, broken springs and uncorfortable back support"
Cons: "Having paid for a seat 3 months ago, I arrived at the airport to find that I was a standby passenger."
Pros: "Cleanliness, staff, food, staff"
Cons: "@ 6'4" leg room was tight. Please would airlines load from the back to be more efficient?"
Pros: "Nothing went wrong, everything on time"
Cons: "Mediocre service, not what you expect from a premier carrier, I have not flown BA in many years and my how the stands have slipped. Economy was sub par with little to no room, not comfortable for a 7 hour flight."
Pros: "The flight,from take off to landing & crew was very good."
Cons: "The food served from Washington to London was very good. However,food served from London-Lagos though good but i was surprised that when the cabin crew who served our compartment told me that my choice of lunch was no more available in the plane to served me. Simply, they ran out of chicken and rice when it got to my turn. I had to demand to speak with the manager who came to speak with me & had to go to business class wing to get me a meal to eat. The manager was very understanding & nice.She took good care of me & fulfilled my desire.She made me happy. In conclusion,every flight should always have more than enough food to go round every parssenger in every flight in the future."
Pros: "I've boarded flight half this size in twice the amount of time it took to board this Airbus A388. I enjoyed sitting on the upper deck. It was a night flight to London from DC, so I closed my eyes straight away, and didn't partake in any of the meal or entertainment options available. Flight crew was very nice and personable."
Pros: "Kind and helpful staff, clean plane, generous food and drink service"
Cons: "Very cramped and thin seats, and rather hot temp in the cabin"
Pros: "Seats were good, movie selection good. Everyone very nice."
Cons: "No breakfast!! Just grapes or banana and granola bar??"
Pros: "I liked that there was no one in the seat next to me. The seats were large enough. I am 5'9" so that is always important for me."
Cons: "The kid sitting behind me intermittently kicking my chair. I was awoken with 3hrs left to go with a hard kick. But kids what are you gonna do."
Pros: "The pilot communjcated very well and was able to keep passengers calm during the heavy turbulence."
Cons: "I was only allowed ONE free bag for an international flight??? Totally unheard of. This was my first time flying BA and it will certainly be my last. For a 12hr flight, we were only fed ONCE! There was also an hr + delay without prior notification sent via email."
Pros: "Smooth flight, friendly staff, blankets provided!!!"
Pros: "The in flight staff was great!"
Cons: "There were some rude agents we dealt with in London that made some remarks about Americans. Very unprofessional."
Pros: "Great airplane - huge Airbus with excellent entertainment center for each seat. My kids loved the fact the plane had two levels - even though we didn't see the upstairs first class."
Cons: "It was a little cold but we should have asked the flight attendants to warm up the cabin some."
Pros: "the seats,leg space"
Cons: "crew should be more involved"
Pros: "Pros..Communication was excellent, we knew our flight was delayed hours in advance so we could prepare, they rerouted our connection so we didn't have to worry about that on arrival, and the onboard crew was excellent and caring. They helped a family to sit together by asking for volunteers to move, and they helped me locate my daughter who had been delayed by a problem with gate check in. The flight was smooth and we all arrived safely."
Cons: "The seats in economy were extremely cramped, there was no legroom and I don't know how tall people could fit in there. There is no way a person could get out of his or her seat to go to the bathroom without making the others in the row stand up and get in the aisle and that's pretty uncomfortable to do on an overnight flight when people are sleeping."
Cons: "Felt cramped in the seats."
Pros: "First time on the huge Airbus. It was fantastic. Romy and comfortable"
Cons: "Reclining of seat back became a bit uncomfortable"
Pros: "The addition of headrests are very good."
Cons: "the seat size, like all other airlines, is small and uncomfortable for 7 hours flight."
Pros: "Actual flight and eqt good - Airbus."
Cons: "Spent hours in advance trying to get seat selection and also at the 24 hour mark. British airways owns Aer Lingus, and the flight number they give you as a BA flight doesn't even exist. So getting your seats is impossible, whether from BA or Aer Lingus. And there seems to be no way to correct it."
Airlines flying from Washington to Alicante have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights