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Washington Dulles Intl to Dominican Republic Flight Information

Flights Arrive in Dominican Republic
Flights Depart from Washington Dulles Intl
Flight Price $361
Airlines United Airlines, American Airlines, Delta, Copa Airlines, Air Canada, JetBlue

Book cheap flights from Washington Dulles Intl to Dominican Republic (round-trip)

Airports
Origin
Washington
$361
only
$361
Destination
Santo Domingo
$361
only
$361
San Felipe de Puerto Plata
$554
only
$554
Punta Cana
$541
only
$541
Wed, Jan 23
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
11h 58m
Fri, Feb 1
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
9h 45m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 60,876 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
QRO
IAH
Mediocre 3.6

Pros: On time

Cons: Worthless entertainment system

SFO
DEN
Excellent 8.0

Cons: Entertainment on the app became unavailable mid flight!

IAH
SJO
Mediocre 2.0

Cons: I didn't get to get on the flight.

IAD
CLT
Good 7.3

Pros: Once on board, everything was great.

Cons: The gate was crowded, and it was difficult to hear gate announcements. Everyone was confused unless they'd been there before. The gate assignment is confusing to everyone considering you go through the same door.

IAH
BZE
Okay 4.3

Cons: When boarding we were suddenly told that we're not allowed to take any carry-on and all this without prior notice as far as we knew. They just told us bluntly, our tickets are not eligible for any carry-on which ticked us off and they wouldn't budge.

Sat, Jan 19
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
28h 59m
Fri, Jan 25
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
9h 45m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Jan 25
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
13h 23m
Thu, Jan 31
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
11h 56m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35,691 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
DFW
MSP
Mediocre 2.0

Cons: 5 hour delay including multiple gate changes, being pulled off the runway and poor communication

DFW
ATL
Good 6.0

Pros: Friendly crew

Cons: Having to pick up our luggage when getting off plane from Sydney, just to walk them around the corner to be put on flight to ATL. (I thought luggage handlers were paid for this). Luggage had already been put through security!! This put us in a TOTAL RUSH just to make it on the plane ourselves!

ATL
DFW
Mediocre 2.0

Pros: ABSOLUTELY NOTHING!

Cons: At 12:40 p.m. we boarded American Airlines flight 1350 in ATL, just to SIT on plane for 1 1/2 hours (half the time with NO AIR). Computer problems. Had to get off plane, then had to wait in 3 lines. Agents were so UNPROFESSIONAL! Kept saying flight would go... DID NOT go until another plane came in at 9:00 PM! We, needless to say missed our connecting flight to SYDNEY and had to wait til next day and fly to SAN FRANCISCO, then to MELBOURNE, then on to Christchurch. We MISSED out on TWO DAYS of our short trip! which included missed reservations!!

DFW
OMA
Mediocre 2.0

Pros: Nothing

Cons: Flight was delayed. Gate change on short noticr

RSW
CLT
Mediocre 2.0

Cons: It is clearly the policy or American Airlines to discriminate against passengers based on their class of flight

Thu, Jan 24
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
7h 25m
Sat, Feb 2
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
7h 17m
Trip: 10 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,842 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
FCO
DEL
Mediocre 2.0

Cons: Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future

CDG
IND
Excellent 9.3

Pros: Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)

ATL
RIC
Mediocre 2.0

Cons: Poor service

ROA
ATL
Excellent 10.0

Pros: Had a great experience with Delta all around. Seating and crew were lovely, in flight entertainment was great. Overall, very pleasant experience and flight was on time.

JFK
CUN
Okay 4.0

Pros: When I finally got off the plane

Cons: Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again.

Thu, Mar 7
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
8h 41m
Sun, Mar 17
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
12h 16m
Trip: 10 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 9,093 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.5
Food
7.6
DAV
PTY
Okay 5.3

Cons: Big delay

PTY
LIM
Excellent 10.0

Pros: My impression is the same as the flight from New York to Panama, It was Great

PTY
ORD
Excellent 9.3

Pros: Boarding was in Spanish - thankfully I recognized the number of our boarding group. Everything was average - what you’d expect on a normal flight. But for breakfast, one of the options was eggs. I expected something barely edible, but it was actually really tasty!

Cons: Boarding was all in Spanish. I recognized our group number though, so figured it out, but it’s always nice when it’s repeated in English.

PTY
LIM
Okay 5.0

Pros: Me gustó q acompañaran el almuerzo con una ensalada

Cons: No había tv individual, staff no muy amable

GUA
PTY
Good 6.3

Cons: No había tv individual, staff no muy amable

Sat, Mar 23
IAD
Washington Dulles Intl
PUJ
Punta Cana
10h 59m
Fri, Mar 29
PUJ
Punta Cana
IAD
Washington Dulles Intl
12h 39m
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,306 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
MIA
YYZ
Excellent 8.3

Cons: Overhead luggage compartment in business class was poor

YYZ
FCO
Excellent 9.6

Pros: Very smooth flight. Nice 787

Cons: Very cramped no room to move. I can't believe the meals that were served. Very small portions. A slice of bread for breakfast. No butter just dry bread and coffee!!

PDX
YVR
Good 7.5

Cons: Freezing in the cabin that morning.

YVR
MEL
Excellent 10.0

Pros: Very good. No issues

EWR
YVR
Excellent 9.0

Pros: Flight and service was very good

Cons: Crew showed up late and we subsequently were delayed.

Sun, Jan 6
IAD
Washington Dulles Intl
POP
Puerto Plata La Union
15h 13m
Tue, Jan 29
POP
Puerto Plata La Union
IAD
Washington Dulles Intl
15h 15m
Trip: 24 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 14,899 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
7.9
Food
7.8
JFK
BOS
Excellent 10.0

Pros: Great flight, crew, weather, custoner service and on-time!

Cons: N/A

JFK
SEA
Excellent 10.0

Pros: Excellent flight attendants extremely helpful to make you comfortable

PBI
LGA
Mediocre 3.6

Cons: Flight was delayed 90 minutes but the bigger issue is that after we boarded the crew told us that some paperwork needed to be signed but we didn’t leave the gate until 40 minutes later. The crew including the pilot never informed us as to what was going. Terrible communication. Also, in regard to myself, I was sitting in an Exit Row and the flight attendant came over to ask unless individually if we were willing and able to handle our responsibilities. Before each of us was ready to answer he said OK, turned around and left. What would have happened if we had a problem and someone in the Exit Rows had a concern?

FLL
SJU
Excellent 10.0

Pros: On time, staff is very customer service oriented.

Cons: N/A

SEA
BOS
Excellent 10.0

Pros: It was great and easy.

Mon, Jan 28
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
6h 08m
Fri, Feb 1
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
9h 45m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 60,876 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
EWR
ORD
Good 6.0

Cons: Delayed

IAH
BZE
Okay 4.3

Cons: When boarding we were suddenly told that we're not allowed to take any carry-on and all this without prior notice as far as we knew. They just told us bluntly, our tickets are not eligible for any carry-on which ticked us off and they wouldn't budge.

EWR
GSO
Good 7.0

Cons: This flight was five hours late. there was an exchange of four planes before United could provide one that did not need maintenance. When it was time to board there was a last minute gate change to a different terminal. Surely United must have known of this hours in advance.

LAS
IAH
Mediocre 2.0

Pros: Nothing

Cons: United crew told me the crew at the connecting Airport would wait since my initial flight was delayed. They did not and did not care that I would be over 12 hours late to my destination without any retribution. They don't even allow carry on for the non International leg of the flight. What's the point??

ONT
DEN
Excellent 10.0

Pros: Fast boarding in good order

Sun, Jan 20
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
25h 15m
Sat, Jan 26
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
26h 43m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Jan 29
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
6h 08m
Fri, Feb 1
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
9h 45m
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 60,876 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
EWR
GSO
Good 7.0

Cons: This flight was five hours late. there was an exchange of four planes before United could provide one that did not need maintenance. When it was time to board there was a last minute gate change to a different terminal. Surely United must have known of this hours in advance.

TPA
ORD
Excellent 10.0

Pros: On time , smooth ride

LAS
IAH
Mediocre 2.0

Pros: Nothing

Cons: United crew told me the crew at the connecting Airport would wait since my initial flight was delayed. They did not and did not care that I would be over 12 hours late to my destination without any retribution. They don't even allow carry on for the non International leg of the flight. What's the point??

EWR
ORD
Good 6.0

Cons: Delayed

IAD
CLT
Good 7.3

Pros: Once on board, everything was great.

Cons: The gate was crowded, and it was difficult to hear gate announcements. Everyone was confused unless they'd been there before. The gate assignment is confusing to everyone considering you go through the same door.

Mon, Jan 28
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
9h 22m
Thu, Jan 31
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
11h 56m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35,691 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
DFW
MSP
Mediocre 2.0

Cons: 5 hour delay including multiple gate changes, being pulled off the runway and poor communication

MBJ
MIA
Mediocre 2.6

Cons: I will never fly with American again.

MHT
PHL
Good 7.6

Cons: A delay in take off

RSW
CLT
Mediocre 2.0

Cons: It is clearly the policy or American Airlines to discriminate against passengers based on their class of flight

CLT
MBJ
Mediocre 2.0

Cons: Because our first flight was delayed over 4 hours we missed our connection and had to be re-booked on the only other flight that still had seats that day. We had previously booked and paid for Main Cabin extra seats in the second row that included extra leg room and free drinks. We ended in an airplane with two exit rows, one near the front and the other near the back. Our seats were right behind the rear exit row in the back of the plane. The seats did not recline and there was limited leg look because the exit row seats were aligned differently due to the crew seat next to the door. Also, the bathroom was right in front of the row in front of us and so it was busy, noisy and smelled. Obviously we didn't get our free drinks either. Now I'm having to fight with American trying to get a refund of the money we spent for the Main Cabin extra fees. The fun never stops. I will never fly American again.

Fri, Jan 25
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
7h 25m
Mon, Jan 28
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
8h 31m
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,842 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
ATL
RIC
Mediocre 2.0

Cons: Poor service

SNA
SEA
Excellent 10.0

Pros: very fast boarding , attentive , and easy to figure out

Cons: seats cushions

SLC
PSC
Excellent 8.0

Pros: The plane and flight was fine, as was the crew on board. The crew within the Salt Lake airport could have been better. Not sure if it was the gentlemans first time but overall he and the woman working the boarding were very slow and could have been more efficient. We boarded late (may be out of their control) but when we started boarding there was too much wasted time between calling up the military/people with longer boarding needs/wheelchairs etc. They waited until they were completely boarded and settled prior to calling the next group then spent time fiddling with the sign that splits the boarding lanes etc. Just appeared that there was no sense of efficiency. Polite people though.

ROA
ATL
Excellent 10.0

Pros: Had a great experience with Delta all around. Seating and crew were lovely, in flight entertainment was great. Overall, very pleasant experience and flight was on time.

FCO
DEL
Mediocre 2.0

Cons: Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future

Wed, Jan 30
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
28h 59m
Tue, Feb 5
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
34h 05m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Jan 29
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
7h 41m
Thu, Jan 31
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
11h 56m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35,691 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
CDG
PHL
Excellent 8.6

Pros: The wifi actually worked!

Cons: Seats are so small and I even purchased the extra leg room

DFW
RSW
Excellent 8.0

Cons: My A/A flight, which was scheduled to get in after midnight, was delayed by over an hour with multiple gate changes.

MBJ
MIA
Mediocre 2.6

Cons: I will never fly with American again.

SAV
CLT
Mediocre 2.0

Cons: Our 5:30am flight was delayed for over 4 hours causing us to miss our connection. So by the time we got to our destination we had wasted the entire day. This was a loss of an entire day of our vacation. This was our first time traveling with American. We will never book with them again.

CLT
MBJ
Mediocre 2.0

Cons: Because our first flight was delayed over 4 hours we missed our connection and had to be re-booked on the only other flight that still had seats that day. We had previously booked and paid for Main Cabin extra seats in the second row that included extra leg room and free drinks. We ended in an airplane with two exit rows, one near the front and the other near the back. Our seats were right behind the rear exit row in the back of the plane. The seats did not recline and there was limited leg look because the exit row seats were aligned differently due to the crew seat next to the door. Also, the bathroom was right in front of the row in front of us and so it was busy, noisy and smelled. Obviously we didn't get our free drinks either. Now I'm having to fight with American trying to get a refund of the money we spent for the Main Cabin extra fees. The fun never stops. I will never fly American again.

Tue, Feb 5
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
8h 41m
Wed, Feb 13
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
10h 05m
Trip: 9 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 9,093 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.5
Food
7.6
PTY
LIM
Okay 5.0

Pros: Me gustó q acompañaran el almuerzo con una ensalada

Cons: No había tv individual, staff no muy amable

PTY
MDZ
Good 7.6

Pros: The crew onboard were so friendly and took good care of us. They worked hard to ensure everyone on board was comfortable.

Cons: No televisions and by the end of the flight the garbage made the airplane smell awful!

PTY
LIM
Excellent 10.0

Pros: My impression is the same as the flight from New York to Panama, It was Great

DAV
PTY
Okay 5.3

Cons: Big delay

IAD
PTY
Excellent 9.6

Pros: The onboard crew worked tirelessly to serve us food and beverage throughout the flight. Very comfortable and enjoyable experience.

Sat, Jan 26
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
6h 38m
Tue, Jan 29
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
8h 31m
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,842 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
ATL
SLC
Excellent 10.0

Pros: Had a great experience with Delta all around. Seating and crew were lovely, in flight entertainment was great. Overall, very pleasant experience and flight was on time.

CDG
IND
Excellent 9.3

Pros: Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)

LAX
SLC
Excellent 10.0

Pros: Priority boarding and on time

Cons: Nothing

ROA
ATL
Excellent 10.0

Pros: Had a great experience with Delta all around. Seating and crew were lovely, in flight entertainment was great. Overall, very pleasant experience and flight was on time.

SLC
PSC
Excellent 8.0

Pros: The plane and flight was fine, as was the crew on board. The crew within the Salt Lake airport could have been better. Not sure if it was the gentlemans first time but overall he and the woman working the boarding were very slow and could have been more efficient. We boarded late (may be out of their control) but when we started boarding there was too much wasted time between calling up the military/people with longer boarding needs/wheelchairs etc. They waited until they were completely boarded and settled prior to calling the next group then spent time fiddling with the sign that splits the boarding lanes etc. Just appeared that there was no sense of efficiency. Polite people though.

Sun, Feb 3
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
15h 13m
Wed, Feb 13
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
10h 05m
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 60,876 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
DEN
LGA
Excellent 10.0

Pros: Every body was moving in order and fast

IAH
BZE
Okay 4.3

Cons: When boarding we were suddenly told that we're not allowed to take any carry-on and all this without prior notice as far as we knew. They just told us bluntly, our tickets are not eligible for any carry-on which ticked us off and they wouldn't budge.

LAS
IAH
Mediocre 2.0

Pros: Nothing

Cons: United crew told me the crew at the connecting Airport would wait since my initial flight was delayed. They did not and did not care that I would be over 12 hours late to my destination without any retribution. They don't even allow carry on for the non International leg of the flight. What's the point??

IAD
CLT
Good 7.3

Pros: Once on board, everything was great.

Cons: The gate was crowded, and it was difficult to hear gate announcements. Everyone was confused unless they'd been there before. The gate assignment is confusing to everyone considering you go through the same door.

ONT
DEN
Excellent 10.0

Pros: Fast boarding in good order

Wed, Jan 30
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
28h 59m
Wed, Feb 6
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
10h 05m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Mar 7
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
8h 41m
Fri, Mar 15
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
8h 30m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 9,093 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.5
Food
7.6
JFK
PTY
Excellent 10.0

Pros: The flight was on time, the airline personnel very polite and attentive. I recommend to my friends and family to choose Copa for their next flight.

DAV
PTY
Okay 5.3

Cons: Big delay

SFO
PTY
Mediocre 2.0

Pros: Nothing! Flight left late from SFO!!! And your same company, as in Copa Air, left early from panama to Barranquilla!!!

Cons: Nothing! Flight left late from SFO!!! And your same company, as in Copa Air, left early from panama to Barranquilla!!!

PTY
MDZ
Good 7.6

Pros: The crew onboard were so friendly and took good care of us. They worked hard to ensure everyone on board was comfortable.

Cons: No televisions and by the end of the flight the garbage made the airplane smell awful!

PTY
LIM
Excellent 10.0

Pros: My impression is the same as the flight from New York to Panama, It was Great

Tue, Jan 15
IAD
Washington Dulles Intl
SDQ
Santo Domingo Las Americas
13h 23m
Wed, Jan 16
SDQ
Santo Domingo Las Americas
IAD
Washington Dulles Intl
10h 05m
Trip: 2 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35,691 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
ATL
DFW
Mediocre 2.0

Pros: ABSOLUTELY NOTHING!

Cons: At 12:40 p.m. we boarded American Airlines flight 1350 in ATL, just to SIT on plane for 1 1/2 hours (half the time with NO AIR). Computer problems. Had to get off plane, then had to wait in 3 lines. Agents were so UNPROFESSIONAL! Kept saying flight would go... DID NOT go until another plane came in at 9:00 PM! We, needless to say missed our connecting flight to SYDNEY and had to wait til next day and fly to SAN FRANCISCO, then to MELBOURNE, then on to Christchurch. We MISSED out on TWO DAYS of our short trip! which included missed reservations!!

RSW
CLT
Mediocre 2.0

Cons: It is clearly the policy or American Airlines to discriminate against passengers based on their class of flight

DFW
RSW
Excellent 8.0

Cons: My A/A flight, which was scheduled to get in after midnight, was delayed by over an hour with multiple gate changes.

SAV
CLT
Mediocre 2.0

Cons: Our 5:30am flight was delayed for over 4 hours causing us to miss our connection. So by the time we got to our destination we had wasted the entire day. This was a loss of an entire day of our vacation. This was our first time traveling with American. We will never book with them again.

DFW
MSP
Mediocre 2.0

Cons: 5 hour delay including multiple gate changes, being pulled off the runway and poor communication

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