IAD - LJU
Find cheap flights from Washington Dulles Airport to Ljubljana Joze Pucnik
Good to know
|February||Best time to beat the crowds with an average 22% drop in price.|
|July||Most popular time to fly with an average 29% increase in price.|
Average price round-trip
|$1,122||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Washington Dulles Intl to Ljubljana
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $719 or less one-way and $968 or less round-trip.
- High season is considered to be June, July and August. The cheapest month to fly is February.
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Top 5 airlines serving Washington Dulles Intl to Ljubljana Joze Pucnik
Scores according to KAYAK customer reviews
Pros: "Great smooth flight, crew were friendly and many movies and shoes to choose from."
Cons: "Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok."
Pros: "The crew was very professional and courteous."
Pros: "The food was great and the crew was very friendly."
Pros: "the CREW WAS FRIENDLY AND CELEBRATING EASTER WITH THE GUESTS"
Cons: "THE FOOD WAS ADEQUATE, GIVEN THAT WE WERE ON AN AIRPLANE"
Pros: "There was an abundance of drink carts and dining options, snacks. Thank you!"
Cons: "Some of these planes need improved entertainment systems. Half did not work."
Pros: "The. Crew were amazing"
Cons: "Lpst my luggage"
Pros: "The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!"
Cons: "My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C."
Pros: "We called for seats 23 hours prior to flight. To our amazement we were assigned to an exit row."
Cons: "It was an easy 2.5 hrs. flight at which a small warm quiche was served. Nice surprise."
Pros: "787 is an excellent plane and I could sleep a little"
Cons: "I was boarding at gate C4. Doesn't anyone get it ! Using the word "bomb" in airports is a big no-no however C4 is OK? Even a little old lady knows what C4 stands for."
Pros: "Very courteous attendants."
Cons: "We missed our flight going to Geneva from new York and so automatically lost the return portion of our flight. So had to totally rebook. The people at the Swiss air counter were not very helpful."
Cons: "My Swiss flight to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."
Pros: "Good clean service that Swiss is known for."
Cons: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."
Pros: "Swiss took care of your mistake, booked on subsequent flight."
Cons: "No idea a you never actually delivered a ticket. Flight over sold, Swiss had no record of the booking. KAYAK screwed up."
Pros: "Too hot. Even after several requests nobody lowered the temperature. Very cold manners except for one attendant who was friendly"
Cons: "Service, Temperature, Attitude"
Pros: "No assists"
Cons: "Poor service"
Pros: "We were very impressed by our flight with Swiss. The staff speaks impeccable English, there is much more leg room than on flights with American companies, and it is so pleasant to get pillows, blankets, headphones, drinks (including wine), snacks and 2 meals on our international flight and not feel nickle and dimed the way we do now on domestic flights."
Pros: "Crew was good on the overseas flight. The purser especially, and his attitude rubbed off on the others."
Cons: "No wifi. Entertainment screen, etc was ancient by competitors' standards. Very difficult to operate, and I could not get it switched off once on. The screen light was in my face all night! I noticed another passenger with the same problem. Screen kept going blurry too. I booked Swissair because the price was good, now I regret that."
Pros: "I love the fact that there are no communication barrier...everyone that I spoke to knows English!"
Pros: "very professional crew, clean cabin, interesting choice of documentaries"
Cons: "it would have been nice to see a hostess walk through with water every hour, of so why is there no world news in your tv selection?"
Pros: "The crew is rude"
Cons: "40 min delay"
Pros: "EXCELLENT LEG ROOM"
Pros: "It was quick and the crew was really nice!"
Cons: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."
Cons: "Worst experience. Very rude employees. Not great flexibility with carry on luggage beware"
Pros: "Best flight crew experience ever"
Pros: "It was nice to be given a 20 euro voucher for food and beverage, due to the 5 and a half hour flight delay."
Cons: "There was much confusion and no one seemed to know what was going on with this flight. By the time I reached Schipol all trains and trams had stopped. I had to pay an extra 40 euro for cab home that night."
Pros: "Crew is very friendly Drinks quality is acceptable Comfortable airplane seats"
Cons: "Both flights from Swiss (from Münich to Zürich and the flight in the opposite direction) were delayed by 30 min and 1h, respectively."
Pros: "Service was excellent and very friendly."
Cons: "The seats are terrible. Narrow, the armrests edgy and only partially movable. A large metal box under the seat takes away 2/3 of the legroom. The entertainment system is outdated, screen has no contrast and can only be viewed at a straight angle, which is impossible as soon as the seat is reclined."
Pros: "The friendly and attentive crew helped me from boarding to disembarking. Swiss' service in general is outstanding. I highly recommend them for flights to Europe."
Cons: "Cons: They never reduced their fares & surcharges after fuel prices came down this spring; and to add insult to injury, they started charging a $ 29.- seat reservation fee. Loyal customers should not have to pay extra fees! Peter (86)"
Cons: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."
Pros: "Very good service on board"
Cons: "Crammed into middle seats both way. Many/Long lines in ZRH/SFO"
Cons: "Delay and lost the luggage for the second time"
Pros: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Cons: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"
Cons: "Chrap food"
Pros: "As mentioned in my previous review about Edelweiss, I couldn't be any happier with the experience. I always fly back home (Zurich to NY) with Swiss airlines. I love the flight, crew and their performance. They make sure that you're comfortable and accommodate you to your every need. SWISS and Edelweiss will always be preferred by myself and I'll make sure to always recommend you to family and friends. Thank you for your outstanding and remarkable service."
Cons: "Delayed boarding due to overheated plane, when we did board it was still warm and we had to sit longer due to other mechanical issues. Wish they would have waited for all issues to be resolved before boarding."
Pros: "I liked the friendliness of the crew"
Cons: "There was no inflight entertainment of any kind."
Pros: "The crew were great. They did the best they could given the circumstances. We got a compensation voucher because of all the trouble on the flight. That's something, though it's not super useful for the occasional traveler on SWISS (2000 miles and more bonus miles or CHF 50 travel voucher)."
Cons: "The plane arrived in Boston 50 minutes late, because we left Zurich late. That was because we were waiting on people to make a connection. Which was probably because their SWISS flight was late. Why are all SWISS flights running late??? There was no coffee or tea on the flight because there was a problem with the electrical system of the hot water machines. That could have been fixed before we left.... The entertainment system is clunky, and it didn't help that it had to be rebooted (took 20 minutes !?!?) in the middle of the flight to deal with some 'isssues'. The big boxes with the entertainment system underneath the seats are not fun either, they really cut into legroom. In general, it seems this plane is in need of a bit of an overhaul and maintenance. And whatever happened to Swiss punctuality? I'm not used to SWISS flights being late. You can do much better than that, you used to!"
Pros: "- direct flight"
Cons: "- terrible seats/entertainment - terrible food - terrible service in general and unfriendly with any requests"
Pros: "The food and the service"
Pros: "Staff was very friendly."
Cons: "Nothing to say here"
Pros: "The entertainment system"
Cons: "Direct answer is "nothing"; however, it should be noted that this not a Swiss Air flight. It was a code share on a United Airlines flight."
Cons: "It was a smaller plane so we had to check in bags that we could normally put in the overhead compartment space"
Pros: "Direct flight"
Cons: "3 hour delay Noisy cabin due to loud engines One could hardly heard the movie audio from the Headphones during movie viewing even after they were replaced"
Pros: "Crew was friendly and made a bad situation as comfortable as possible."
Cons: "The flight was delayed for almost 3 hours for a issue with the pilot's chair. The movies reset in the middle of the showing."
Pros: "Courteous crew, good food."
Cons: "The beer selection could use some work."
Pros: "Overall service was excellent and staff was courteous and helpful."
Pros: "Dc to Turkey flight. Great ++ Turkey to Delhi. Ok —"
Cons: "Flight from Istanbul to Delhi was nightmare. It was like a local flight. Nothing called as comfort was there. I had to pay my own $ for alcohol and some snacks and 1 extra burger."
Cons: "The flight from Washington DC to Istanbul was very comfortable but the flight from Istanbul to Lahore was very uncomfortable. It was not worth the money. Turkish air line should use better And newer airplanes between Istanbul and Lahore"
Pros: "Every thing"
Pros: "Service was great, very polite crew. The food was so far the best comparing with other airlines I flew with. Planes were clean."
Cons: "The flight arrived with delay in Istanbul. The connecting flight was delayed as well. Hopefully I won’t experience that on the way back. One of the passengers said that flights are always delayed when arriving to Istanbul waiting for gates."
Pros: "We travel with our 18 month son and the crew was really Profesional, they gave us little souvenirs for my son, the food was delicious, free alcoholic drinks, they were over my expectations. I definitely will fly again with them."
Pros: "I liked the food and the staff were very friendly"
Pros: "The food was excellent."
Cons: "The middle seat was cramped."
Pros: "The entertainment was excellent!"
Cons: "The comfort level for that long of a flight was very poor. Seats are way too close together. There is no knee room from the seats at the front at all. People operating their video monitor is a disturbing fact for the passengers who sits in front of them."
Cons: "Very small space"
Pros: "Service is good as well as food."
Cons: "The space. The transatlantic leg was awful because the space was really limited. From IST to my final destination the leg room increased"
Cons: "Seats were cramped. Narrowest aisles I have ever seen on a long distance flight."
Pros: "Friendly airline and super organized and efficient from start to finish. By far the best airline our group has flown with!"
Cons: "Seats were horrible - I've never been so uncomfortable on an international flight. Also, seat was broken and I couldn't push it back for sleeping. Flight attendant tried to help be but seat was broken"
Pros: "Service was exceelent and all crew staff were professional and friendly and courteous."
Cons: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."
Pros: "The entertainment and food choices are great, and staff is kind and ready to help."
Cons: "The line to check in & get our boarding passes was ridiculously long -- it took us about an hour of just waiting in line before even getting to security."
Pros: "Turkish Airlines remains my favorite - boarding process is organized, seats are comfortable, food is good, and crew is friendly and helpful."
Pros: "I liked the food and the Entertainment on board. The board crew was friendly and had always a smile."
Cons: "The crew wasn't able to speak in German, even though they spoke perfect English."
Pros: "Loved the entertainment center and options. Loved the frequency of beverage service. The slippers and eye cover for sleeping."
Cons: "Nothing. Everything was great"
Pros: "In-flight service puts US-based airlines very much in the shade - welcome on board, attentiveness, food and drinks."
Cons: "Chaotic check-in process."
Pros: "I liked everything"
Pros: "I loved the bendable headrests. Olives and cheeses are different airplane food and really nice. Plentiful blankets and pillows."
Cons: "They didn't have any child-sized headphones available for my daughter."
Pros: "Everything was perfect during the flight."
Cons: "However, our luggage did not arrive."
Pros: "The crew were all professional and friendly. They made the flight very pleasant. The food was good and served promptly."
Cons: "The space on ALL airlines now are so claustrophobic it is not that fun to sit squashed into a tiny space. Air travel companies in general has teally made people who can't afford to go first class feel like livestock. But the trip was pleasant due to the crew's nice attitude."
Cons: "I booked my flight with Turkish Airlines for June 28th at 11:05 pm. A few hours before my flight, there were bombings in the airport in Istanbul, which was where I was flying into. I tried for hours to contact Turkish Airlines and their phone was disconnected. I could not reach anyone to try to re-schedule a new flight or to ask if the flight was going to be re-directed. I received no information and ended up having to book a new flight for the next day. After my flight had already left Turkish Airlines posted on their website an alert. I am shocked that it took so long to post any information and I am very upset that I was unable to reach customer service. I will NOT be choosing this airline to fly on again."
Pros: "Service was outstanding!"
Cons: "I have no complaints!"
Pros: "The company gave us a hotel for the layover."
Cons: "Seats uncomfortable"
Cons: "Absulotely nothing."
Cons: "Rude stewardess"
Pros: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been on. I love flights that give you a hot towel when you arrive, so that was a big plus in my book. The flight stewards were so helpful both on and off the flight. The food was delicious. Movie selections were freat ad well."
Pros: "The planes were clean and staff really helpful. The actual flights were great."
Cons: "At Istanbul the staff in the airport were confused about where the gate was and we missed our flight and then we had to purchase new tickets. And they did not honor our original tickets. That was almost 900 dollars gone because they would not honor our tickets. I am hoping for a refund."
Pros: "Good food, comfortable seat."
Cons: "Our bag arrived without the walking poles attached to it. So far (more than a week after the flight) we haven't heard from Turkish Airlines anything about our complaint regarding this loss of baggage."
Cons: "Bathroom very dirty with odors!"
Pros: "Liked the hot towel, good service and gift bag of toiletries - unique among airlines for Economy passengers."
Pros: "Food was good. Service was excellent."
Pros: "Excellent flight experience"
Cons: "Delayed arrival meant my luggage didn't make connecting flight. Bad!"
Cons: "There is a sthg in the food which was plastic.and it could be really dangerous for me.I showed the hostes and said they could change in flight from istanbul to izmir."
Pros: "Food was great as well as entertaiment."
Cons: "I'm 6.2 There is no leg room for tall people. It was very uncomfortble 10 hours red eye flight. Crew was just ok."
Pros: "The food was good, as was the service."
Cons: "Delays, both at Dulles, as well as in Istanbul."
Pros: "Other than what I've mentioned below, everything was great."
Cons: "It was a pretty physically uncomfortable flight. My seat wouldn't recline even a tiny bit and it was a 9+ hour flight. The flight attendant tried to help but was unable to get it to move either."
Pros: "Care and attention the flight attendance showed."
Pros: "The crew and food were excellent! Movie choices were plentiful!"
Cons: "Travelling with my 70yr old mother.. Man sitting in front of her would recline and his head was practically in her lap. Neither of our seats reclined so it was upward bound only for almost 11hrs."
Pros: "Comfortable. Excellent service"
Pros: "Had a one hour delay without justification,but ended up landing in Douala first before Yaounde. Arrived at 4:30 am instead of 12:005am. Lost my bag up till now not seen."
Cons: "The crew, was rude to passengers with kids"
Pros: "The attendants were courteous and proficient. Even when they were being elbowed as they walked past, smiling and friendly. I will try to fly Turkish again."
Pros: "Top of the line service!!"
Cons: "Seating was terrible. My seat was broken."
Pros: "Once on board, the service is very good!"
Cons: "Very long lines and long waiting time to check in."
Pros: "Everything was very good"
Pros: "The crew was friendly and respectful."
Cons: "I wasn’t able to get my TV device to function properly"
Pros: "They were nice"
Cons: "They were good"
Pros: "Service was very good, flight was very smooth"
Pros: "The service by the flight attendants was very good starting from the welcome to the end in spite of the fact that it was quite late night flight. Also by fortunate luck I had the chance to sleep as the next three seats to me were all empty in the middle block, which made the whole trip less exhaustive."
Cons: "If the seats next to me weren't empty and I couldn't lay down across all of them it would have been a difficult flight as the economy seats are not even close with economy comfort levels of other international airlines like Turkish Airlines especially the seat pitch size. Entertainment choices could be improved by more recent movies. There were very few selection."
Pros: "The in flight crew was great"
Cons: "I arrived a bit late to the airport. 5:15pm for a 6:05p for an international flight. I realize It is very late. I was delayed by donald trump protestors blocking the highway (not your fault). Dulles was a ghost town ( abnormally slow). All I had was carry-on. They said they closed the flight. They quoted me at $1800 for a one way ticket directly from Lufthansa. The original round trip was $900. I declined, sat down for 15 min booked another Lufthansa flight online for $800, checked in and was through security by 5:50. Just in time for my original flights last call. I could have made it easily. Boooo Lufthansa booo."
Pros: "The crew was super friendly and caring. The food was great. Very enjoyable trip!!"
Pros: "On time"
Cons: "The food, kids friendly"
Cons: "Crew very rude unlikely Lufthansa"
Pros: "On time all the time"
Cons: "Food getting worse year after year."
Pros: "they were on-time and we got from IAD to FRA in one piece."
Cons: "you had to pay $35 ahead of time just to select your seats...they only allow 1 checked bag, half the flight was empty in eco plus but they still wanted you to pay to "upgrade", integration with UAL is cumbersome and difficult as you cant manage both legs of a UAL/LH flight from one carrier. Overall mediocre but hey - Cheap fares, you get what you pay for."
Cons: "Lost my luggage ., not happy"
Cons: "bad weather, not your fault"
Pros: "All round excellent services. Food is good, but I wish but I wished More chooses or selection."
Pros: "Excellent service, on time arrival, a great experience! Everything was easy with Lufthansa, which soothed my jitters and helped me relax (as much as is possible!)"
Cons: "We were traveling 2 adults with 2 and 6 year olds. We were all seated on different rows and seats. We tried to fix it at the gate and we were given 2 seats next to each other and 2 behind each other...please train your staff to seat families together!!!"
Pros: "Fast boarding. Smooth flight. Good entertainment. Very pleasant."
Cons: "Flight attendant complained about a passanger right in fron of her in a different language. I understand both languages. Completely unprofessional."
Pros: "Selection of wine"
Cons: "The flight was delayed from Washington DC and from Frankfurt"
Pros: "Customer service friendly and attentive!"
Pros: "Smooth flight"
Cons: "24 hr delay. I was supposed to fly Lufthansa and had to deal with idiots from United from Jacksonville to IAD."
Pros: "The check in process was fast and pleasant. Boarding was fast and organized. Food and drinks were good."
Cons: "The seats were very uncomfortable for such a long flight. Simply terrible."
Pros: "Efficient and well-run operation. Professional and attentive flight crew."
Cons: "Extremely loud engine noise in Economy Cabin. Concern on impact on hearing during transatlatic flight. Crampt seating."
Pros: "excellent dinner selection movies and on screen entertainment were great"
Cons: "2 hour wait on tarmac in Dulles for weather no one in the crew could tell us where our connecting gait was or whether we would have enough time to make it"
Pros: "This was actually a United Airlines flight connecting to a Lufthansa flight in Munich. The crew was friendly and thanked us individually for flying with them as we prepared for landing."
Pros: "Everything was amazing Very pleased!"
Cons: "Good choice entertainment but system is slow to respond and crashed on a few occasions"
Pros: "Captain was personable and made the flight more enjoyable"
Cons: "Length, which could not be helped"
Pros: "Crew carried out their jobs very professionally Entertainment selection was good"
Cons: "Lack of personal seating space"
Pros: "Lufthansa always does an excellent job."
Pros: "Timely departure."
Cons: "Fruit and a muffin is not enough for breakfast."
Cons: "No vegan food"
Pros: "Food was actually pretty good, and was plentiful. Comfortable seating."
Cons: "I don't think my tv worked."
Pros: "The flight was delayed two hours. I flew them 10 years ago and thought their seervice rivaled the Asian airlines. Now their service and seat comfort is near the cellar dwellars. The premium coach seat I paid extra for was the narrowest coach seat I have ever had the misfortune to sit in. I am a small man. 5'*8" 165lbs. The normal sized man next to me and I had to sit with our elbows pinned to our ribs. Eight hours of hell. I also had a totally irritating woman from syria behind me. She pushed and banged on my seat back the entire 8 hours. She had to have her loud mouth yapping most of the flight. That was the worse experience I have had flying. Also the attendents didnt care about me. I had to ask for tea. Had to ask three times as they were waalking off"
Cons: "The flight was delayed 2 hours. The seat was tiny , cramped and uncomfortable. I travel a lot. This is the first negative review I have written in 55 years of flying."
Cons: "flight was late, check-in people were mean and angry to everyone, instead of serving the food straight away since the overnight flight was delaed and then quickly turning the lights off, they waited until 3 hours in to serve food, which meant they didnt turn the lights off until well into the night and only gave us a couple hours to sleep. there were no new movies on board except for batman vs. superman. food tasted weird even for airplane standards. pretty bad overall. i've had better experience with virgin, united, or air france."
Pros: "On time!!!!"
Cons: "We were in economy class. It looked like the seats my wife and I were in were smaller than the surrounding seats. The seat I was assigned was also more narrow than the one my wife was assigned. I am tall, and could not move my legs for the trip. Also, the seat controls were on the inside is the seat. I could not move at all without turning on the overhead light or screen."
Pros: "The flight attendants were very friendly and attentive. The flight was very smooth."
Cons: "My seat back was not easy to keep in the reclining position."
Pros: "Efficient, early check in and seat selection was simple and done from home. Got to the airport early which is unusual for me but everything went smoothly and was relatively low stress."
Pros: "Everything else was fine."
Cons: "I had paid for comfort seats ($140) extra. When I checked in at gate I was given another seat assignment (without explanation). It turned out to not be comfort seat, in fact it was the last row in the airplane. Had to get eh gate agent back, which was not fast. She said flight was full and a family had been spread out. I understand, but you can't just bump me from a paid and selected seat to a standard seat, especially on transatlantic flight after paying $140 extra. There was no apology. She went back to gate and little while later came back with a comfort seat. Some people seem not to have shown up as the seat next to me stayed open as well. It was very poorly handled."
Pros: "I love the crew, the seats, the food was wonderful and the flight was the smoothest ever. Thanks"
Pros: "Boarding was again easy, directions were clear as to where I should sit. My only trouble with the crew was that announcements were sometimes too quiet to hear at all, which I hardly cared about anyway (seat belts, please). The movie selection was unexpectedly good, as was the music section. Books were meh."
Cons: "I was not comfortable after about four hours, my biggest problem being I had already been riding in an airplane for a total of six hours that day. Food was fine, but came with salt, which was nice. I don't expect a four course meal on an airplane, but I didn't eat with gusto. The headphones provided were lousy, but I just plugged in my own set."
Pros: "Flight not too crowded. Check in allowed us to switch seats to maximize space."
Cons: "Food was just so-so."
Pros: "Lufthansa's newest 747-8 airliner was quite the treat for international flight. 100% LED lights with subtle purple-blue mood lighting overnight looks pretty and mimics Virgin's design. Dozens of movies to choose from in addition to many more entertainmrnent options in the widescreen touchscreens. And actual silverware for food, even in economy. The addition of Premier Economy (wider and longer seats) copies the design from United's Economy Plus, at the expense of regular economy's legroom (I believe). Note: if you have noise canceling earphones or headphones like myself, get the 2-jack airline adapter. Lufthansa uses the proprietary dual-jack, at least in economy."
Cons: "Pasta dinner only had 1/8 piece tomato. Stick to the chicken."
Pros: "great service, food, and crew"
Cons: "Absolutly no negatives"
Pros: "The entertainment was pretty good, the comfort okay and the crew was average."
Cons: "they messed the boarding and had us take off 4 hours late, after changing boarding gates 3 times... I missed my connecting train, and had to by another ticket full price..."
Pros: "Liked the toilets downstairs. Good selection of entertainment. Pleasant crew."
Cons: "When I checked in I was told that I could take my suitcase, which is a carry-on size suitcase, on board. While boarding I was made to check it as luggage and told it was to big and too heavy even though it weighed 12kg."
Pros: "in flight service is great, lounges are excellent, and personnel are well trained and courteous"
Cons: "that I couldn't bring my kids into the lounge"
Pros: "On time, friendly crew, comfortable seat, smooth flight, good food!"
Cons: "All good."
Cons: "The staff in the check in was not sure if i need a visa to enter Europe, viena and Frankfurt and i really explained that Albania is in shengen and we do have bio metric passport but they need to verify which took around 15-20minutes waiting there."
Cons: "I ordered a Kosher meal and I received frozen, even the water was solid frozen. I told the flight attendant when they recollected the trays and she took note to avoid the same mistake for Breakfast."
Cons: "It left at a bad hour of the day"
Pros: "Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)"
Cons: "Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby."
Pros: "Very friendly staff, good meals, and movie selections."
Cons: "There were no air vents available to control air flow. It was a bit warm at times."
Cons: "Indifferent crew"
Pros: "Crew was very helpful and friendly."
Cons: "Seats were an avarage, leg space too small. Food - I've ordered kosher food - was not so tasty, as it takes place at European destinations. In fact, not tasty.AND FINALLY, WHY IT IS ALWAYS SO HOT AT AIRFLOT FLIGHTS??? CONTINIOUS SWETTING."
Pros: "My bag was lost!!"
Cons: "To have my bag delivered"
Pros: "The seats was more comfortable large,"
Cons: "The coffee is not good,"
Pros: "Punctuality, food and drinks, friendly crew, safety"
Pros: "That we arrived timely"
Cons: "My baby stroller got lost. I'm still not sure if it will be found."
Pros: "The flight was on time, the crew was very welcoming and helpful."
Cons: "The gluten-free food was not good. Salads were several days old. Main dish was not appealing."
Cons: "Delay for 3 hours 30 minutes is ridiculous !! Specially to sit on the unmoving plane all these time."
Pros: "Service and food, wonderful pilots"
Pros: "The flight crew was very friendly"
Cons: "Checkin personnel was not friendly"
Cons: "Very rude staff checking in the bags. My bag got lost, so here I am in Romania, on vacation without any clothes and toiletries."
Pros: "Service and hospitality"
Pros: "Crew is helpful, food ok, USB charger exist, but very weak"
Cons: "I had my suit in a garment bag - usually there is room in plane to keep it hanging. This service rejected, because "it's for business class". Srsly? USB charger can be too weak to charge - that's was the case for ipad of my neighbour"
Pros: "Food, crew"
Cons: "Time I had to wait in the queue."
Pros: "it was on time"
Cons: "food could be better"
Pros: "Nothing to complain about."
Pros: "Great pilots. The flight is smooth which makes me feel safe (because I’m always nervous when I fly). They are also punctual. This is my third time flying with them and the attention to the passengers is getting much better. The flight attendants are nice and helpful."
Cons: "What I didn’t like was that they run out of breakfast omelette. The chairs in front of me got eggs and the rest of us on the back got two small plain pancakes with a super sweet can fruits which were not that good. I really was waiting for that omelette. I got so hungry and angry to smell those eggs and sausages and being punished with those ugly pancakes."
Cons: "Old/poor entertainment system. The crew was rude pre-departure, and were not very clear/didn’t speak English very well. The food was ok, but very bad on the Moscow- Hanoi portion"
Pros: "Very profesional crew!"
Cons: "We boarded our flight in a timely manner. We sat in our very uncomfortable seats and were unpleased to discover that we did not have any in flight entertainment due to a major glitch in the in the screen systems. The flight attenders offered to scatter us around the airplane to no avail. More than half of the airplane was without entertainment and no options for alternatives. No one should be stuck on an crowded airplane fo 9 hours with nothing to do."
Cons: "Kayak apparently is out of touch with the companies it ‘provides’ traveling thru. Your flight might be cancelled, but kayak will tell you that everything is fine. Not using the app anymore. Expidia is way more reliable."
Pros: "They give you a pillow, blanket, and other goodies to help you feel comfortable. Decent selection of movies and free food and beverage service was nice."
Cons: "The food was ok. Very little legroom."
Pros: "Entertainment and the flight crew."
Cons: "The fact my hockey sticks didnt even make it on the first plane to moscow and I need them for a game this afternoon. I also had to have a friend that works from Delta take the sticks from you guys because of the forwarding process."
Cons: "Boarding was halfhazardly handled."
Cons: "The line to checkin was THE LONGEST checking line that I have ever seen. Perhaps it was because the flight took off on Vriday afternoon when most Israei,I don't work snd there were an inadequate number of checkin clerks. But that is NO EXCUSE. I have also never been on a p,and with so many small children....who were VERY noisy. You should seat them all in one section, curtained off from other passengers. It was an unpleasant experience."
Pros: "Boarding was smooth and the crew did a wonderful job."
Cons: "The TV screen froze often and was hard to navigate because it responded so slowly."
Pros: "Excellent flight. Prompt service. Very organized."
Pros: "Liked very little of this flight."
Cons: "Tight legroom. I'm. It that tall (5'10") but seems like they squish you in. Food was frozen still, left late from wash D.C. Crew was somber. My connection was delayed an extra four hours on top of my 2 hour layover! Moscow airport has NO AC and was crazy hot in aug! No place to sit. I wouldn't fly Aeroflot again if you paid me."
Pros: "Entertainment, excellent. Many, many options. Crew was very good, attentive."
Cons: "The seats were very uncomfortable. Too close together, very cramped leg room for the people in my party - 5 ft. 6, and 5 fr. 10. They seem to have added a special pillow thing for your head, with folding things on the side, for sleeping, but the additional pillow made your head go forward, very very difficult to sleep. Could not use a travel pillow as that made your head go forward even more."
Pros: "There was two hours delay on my flight."
Pros: "The only direct flight between Moscow and Washington"
Cons: "The flight was late, the menus had no relation to actually available food, some of the passengers were obnoxious drunks and crew didn't want to restrain them even after repeated complaints of harassment. Not the first time either, so this is a recurrent problem. On the other hand, if luck is with you, you may get few unusually nice flying companions or enjoy some offbeat movies."
Pros: "Nice crew and good service"
Pros: "A surprise. Boarding was efficient. The crew was friendly and professional. Although there were triple announcements in Russian, German, and English, I'm sure this is all a legal requirement. Although there was no entertainment, the flight was only 2 1/2 hours long. The seats were comfortable and there was ample legroom. I was able to choose a seat within the 24 hour boarding time at no cost. The female cabin crew members had really had red outfits which shows perhaps the airline is trying little bit too hard. Still, I would fly with them again."
Cons: "The food was mediocre."
Pros: "I like Aeroflot in general. Planes are new and everything always goes smoothly."
Cons: "Seats a bit on the hard side and food, while ok, not spectacular. Also, great entertainment selection but in my seat, poor audio quality made it a waste of time..."
Cons: "Terribly uncomfortable plane! Entertainment system difficult to handle."
Pros: "The flight was easy."
Cons: "Food was terrible."
Cons: "overall my experience with this company as bad! the crew was not nice at all and were angry, without knowing any proper English (the flight attendant asked me in Russian what i want to eat so i answered her English please and she rolled her eyes and threw the meal she hold to my tray. Once we landed Moscow for our connecting flight we had 3 hours at the airport, on my boarding ticket the gate was 26, i came for the boarding to gate 26 but no one was there!!!! so i startes to asked people around where is the gate and since they dond know any English they are lying!!! some told me gate 33 some told me 28 and some told me a different terminal! this airport is huge! the the people that work there are not nice, very rood and angry and English it's not a language they will understand. Therfore, i missed my flight, running around trying to search my gate they changed on the last minute, in the end someone told me it was on gate 22! but they slready took off. SO i went to the operation office to get a new ticket- I met the most repulsive man which should provide a good customer service. He told me that was my mistake for not taking care to check why no one was at the gate/// WHAT?! Just mentioned it wasnt just me missing the flight, they were another 5 people with me and another 5 from other flights! the next flight was 13 hours later. he said maybe he can get free ticket for me, but he's not sure. I laughed and said not only I'm not supposed to pay for the flight, you should compensate me! So he took the ticket he gave me, smiling, and said "if you don't want it, it's OK' don't take it, bye bye" I WAS FURIOUS!!! I took the damn ticket, waited 13 hours to my next flight (which BTW the gate was also changed) and came home. I was alone traveller, came from Thailand after 10 hours flight, and went all this nightmare ALONE (i'm a women)! WILL NEVER FLY WITH AEROFLOT, will never do a connecting fight in Moscow and most probably will never visit this country full with cold and angry people!!!! FYI- will post this in every flight web!"
Pros: "staff was nice"
Cons: "no in flight entertainment"
Pros: "I could sleep very good."
Cons: "Only the food. I was'nt feeling good, and the only thing i could eat was'nt a littl role"
Cons: "There could be more cartoons for kids."
Pros: "I did like everything, but last year they let us to have 2 luggage's for free, this year it was only 1. That's the main thing we did love on Aeroflot."
Cons: "My friends mother was flying with us, she did not received her luggage"
Pros: "The service, polite flight attendants, a variety of entertainment to choose from."
Cons: "The fact that there was no vegetarian or pescaterian option by default, the choice was only between beef and chicken, but there was no option to choose fish, or plain veggies. And the seats were uncomfortable."
Pros: "convenient flight times, very good service"
Cons: "My screen was broken, so I was unable to watch anything on the flight. The food was poor. I made it to Istanbul Istanbul fine, it just could have been more enjoyable."
Pros: "Everything was good but i had problem with the luggage at the end :("
Cons: "Delayed luggage"
Pros: "everything was good"
Cons: "Needed a bit more food :)"
Pros: "Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling."
Cons: "Our boarding was an hour and a half delayed"
Pros: "Environmentally mindful with some packaging"
Cons: "There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts."
Pros: "Good selection of movies. Cool flight data display."
Cons: "Seems colder than other flights I've had."
Pros: "Entrees were great and we appreciated receiving two meals. Like the bottle of water, blanket and pillow."
Cons: "Seating is tight in coach. Desserts need help. The movie selection was OK but not great."
Cons: "my luggage was misplaced and I didnt have it for 3 days."
Pros: "Airplane was nice."
Cons: "I paid $90 for economy comfort for my flight and did not get an economy comfort seat. I am very disappointed with Finnair in this. They will not refund my money at the airport and now I need to go through their home office for a refund. It was bad enough not having any extra leg room on a red eye when you are over 6 feet tall but now I have to jump through hoops to get my money back."
Pros: "No food or entertainment"
Pros: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."
Cons: "They run out of food choices by the time they got to me."
Cons: "We had to sit on the runway for a very long time after landing and I missed my connecting flight. It also took a very long time to get a hotel assignment because I was stuck in Chicago overnight. The finnair air agents at ohare were not very understanding or helpful. I was sent from their line to American Airlines and then back again. They were slow. We waited in the line for a long time for someone to come and help us. overall they were not very apologetic regarding the fact that I was stuck there overnight. It took soooo long to get to the hotel. I arrived there well after midnight. Overall it was a very unpleasant experience. I DO NOT UNDERSTAND WHY FLIGHTS ARE BOOKED SO CLOSE TOGETHER. NO LAYOVER TIME IN BETWEEN MEANS MISSED CONNECTIONS! THIS HAPPENED BOTH WAYS ON MY TRIP. VERY ANNOYING"
Pros: "Great customer service; food was good; excellent movie selection"
Cons: "For some reason about half of the passengers had to have their boarding passes reissued so departure was delayed- thus arrival was delayed & some passengers missed connections- I had plenty of time so it wasn't an issue for me"
Cons: "See above"
Pros: "I made it home safe."
Cons: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."
Pros: "HiFly is awful. Terrible food. Really not much service. It gets you from point A to B ..... but not always. Our return flight was cancelled with no reason given. Instead of a 2pm direct we were put on an 8am with a layover. The only saving grace is that our transatlantic was on Delta, which was amazing."
Cons: "Awful food No service Outsourced both flights to a low budget third party carrier Canceled return flight with no reason or apologies OR compensation (as of this moment) provided"
Cons: "Wasn't given vegetarian option for food and don't eat meat."
Pros: "Friendly service, lots of movies, Marimekko design."
Cons: "Seats too close together front to back. If the person in front of you lies down the back of their seat is in your face."
Pros: "the flight wasn't full and I had the front row"
Cons: "i had the front row on an airplane but there was no first class:("
Pros: "Perhaps that we eventually got there and that the plane did not crash"
Pros: "Liked seat size and spacing on the Airbus - better than American 777"
Pros: "never happened"
Pros: "Breakfast was good"
Cons: "Air conditioning was blasting down on me too powerfully"
Pros: "Not much to enjoy"
Cons: "The service. 3 hour late flight, had to rebook my connection out of my own pocket. After we got on the plane, we find out the issues were not fixed and had to wait another hour. Terrible food. Yogurt was actually expired, so I had no breakfast. People were all nice as they told me I should have booked the flights together. Hmmm... Maybe you should not have been 4 hours late. I planned my trip with more than enough time to make connection... Called about my travel insurance and found out it kicked in after 6 hour delay. Customer service should never make you feel like the issue is your fault."
Pros: "I had an empty seat beside me on both legs of my flight. This always makes flying more enjoyable. They fed us two meals both directions. There were pillows and blankets for everyone on your seat when you arrived."
Pros: "AA fly to/from Charlotte and if you are lucky you'll get a local NC crew, southern drawl included. The A330's are nice, even without Prem Economy the seating space is decent on the former USAir metal."
Cons: "The USB charge points do not work. Plus, the touch screens for the IFE require a lot of hard tapping on the screen, annoying for the people in the seat on which back the screen is placed."
Pros: "Crew were friendly, helpful and efficient Entertainment was very good, especially on outgoing flight"
Cons: "Broken a/c on one flight, sweating buckets No leg room at all on outgoing 747 Disgusting smelly BO passenger on return flight"
Pros: "Wonderful service and care from crew."
Pros: "The staff was friendly, the food was good, and the entertainment system worked perfectly."
Cons: "The gentlemen in front of me kept his seat reclined through the whole trip, making my space quite cramped. I know this can't be helped, but it does make the space a bit claustrophobic."
Cons: "Smooth flight Arrived early."
Cons: "BA lost my baggage. The sandwich they offered was uneatable. Marshall Hoffman"
Pros: "Food and service"
Cons: "Seats were very small"
Pros: "It's a direct flight, it runs on time, the staff on the ground and on the flight are professional, courteous, and helpful. If you are lucky enough to have an empty seat next to you, the seating is quite comfortable, with adequate foot and stretching room."
Cons: "For in-flight entertainment, the ceiling-mounted screens along the aisle are hard to see and offer no choices for viewing. The food, as usual, was poor. I ordered vegetarian meals, and on the return trip for both meals was given the same soggy pasta with tomato sauce--no protein (why not add a few chickpeas or white beans?)."
Pros: "Checking and boarding was lighting fast"
Cons: "There was a bit of a delay, which was due to weather and certainly not their fault. They kept us informed"
Pros: "geting off"
Cons: "To cramped so I will go back to Delta"
Pros: "Friendly crew"
Cons: "Miserable, ancient entertainment system that had to be restarted 3 times"
Pros: "Entertainment choices were good."
Cons: "The flight attendants were noisy, walking back and forth, so it was hard to rest, more like stomping. Was not pleased with flight attendant who served me, was kinda cocky and not friendly, which spoiled the customer service experience. Not enough leg room, cramped. Wish they had decaf tea. Other than that we arrived safely, so I'm very appreciative."
Pros: "The flight left on time, boarding was a breeze, the food was the only good food I've had while flying ever, seating was better than I was expecting, the movie selection was vast and up to date, and we made phenomenal timing in getting to our destination"
Cons: "Checking in online was difficult - it couldn't find my booking. I was panicking three hours before I was scheduled to depart! I was instructed to go check in at the desk by the service rep on the phone, which was straightforward process, but I was half-expecting being told that my booking had been cancelled"
Pros: "American Airlines executive club checking and boarding is quite good in an always packed airport"
Cons: "Very old plane. Not a nice crew."
Pros: "Is old aircraft. Few tv in all the airplane. My system didn't work"
Cons: "I will not fly again with this American airline"
Pros: "This was a Finnair ticket on a BA flight. The price was excellent and BA was excellent."
Pros: "Good American Arline's crew"
Cons: "Operated by American Airlines. This was a different filght than was in our tickets because we were late for our connection flight. There were no help from Finnair to find a "replacement" flight."
Pros: "The crew members were very pleasant and attentive."
Cons: "The food was easily the worst I've ever had on an international flight and entertainment was virtually non-existent as the view from my "premium" bulkhead seat was obstructed by the overhead storage. This American Airways aircraft is in serious need of updating if it is to continue to be used as international transportation."
Pros: "Nice staff. Food was quite good I wanted a window seat. Request not filled. Over all flight was good."
Cons: "The upgrade to World Traveler Plus was $330.00 and worthless. They assured me Business Class food service. NOT TRUE. You get the usual coach class prison-type food. Non-existent flight crew service (I got one mini can of Coke the entire flight). Cramped seat next to noisy bathroom. Whole experience was bad."
Pros: "First time across the Atlantic, and the British/French crew was the most polite crew ever."
Pros: "The 10 1/2 hour flight ended up only taking less than 9 hours since we had the wind in our favor. I loved all of the free movie selections and the service was wonderful. Great experience."
Cons: "The food."
Pros: "flight left and arrive on time"
Cons: "No individual entertainment and delay in baggage claim. Food need improving."
Pros: "The crew really were fabulous! Went the extra mile in tough situation. Accommodating and cheerful!"
Cons: "Having to wait almost 3hours to finally leave ground."
Pros: "I was satisfied in both flight going to Paris and return to USA."
Cons: "The hear plug is really cheap"